Cognizant Technology Solutions Corporation is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, U.S. Cognizant is part of the NASDAQ-100 and trades under CTSH.

GB&C – Account Manager

Job summary

Serving as leaders and planners Global Brand and Creative Account Managers are the strategic liaisons with senior level business partners taking a lead role planning upcoming creative needs or other supporting business strategies on a quarter forward and yearly basis. Accordingly Account Managers are the de-facto owners for all projects coming through the group in their assigned account areas.

Responsibilities

Serve as the primary point of contact for strategic relationships with GB and C and lead the day to day operations of assigned Account Pods.

Build and maintain positive long-term relationships on behalf of GB and C in pursuit of integrated marketing and communications outcomes.

Inspire oversee and coach or correct teams to simplify processes grow skills and mindsets and perform at ever-higher levels.

Identify and relentlessly remove barriers to the seamless creation of valuable creative that achieves business goals and drives our marketing engine.

Lead the day to day operation and alignment of all Pod members Project Managers Channel Strategists and Creative Directors.

Assess the ongoing needs of Business Partners and recommend adjustments to GB and C in response to emerging changes team skill composition project type and method workflow alterations other proactive mitigations.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Team Leader

Job Summary

We are seeking a dedicated and experienced Team Lead- Ops with 6 to 10 years of experience to join our dynamic team. The ideal candidate will have a strong background in Office 365 and Transact (Derivatives) along with domain expertise in ETD Exchange Clearing House & Service Trade Life Cycle Management and ETD Brokerage Fees Payables & Receivables. This role involves overseeing operational processes ensuring efficiency and contributing to the companys success.

Responsibilities

• Lead the operational team to ensure smooth and efficient processes.
• Oversee the implementation and maintenance of Office 365 and Transact (Derivatives) systems.
• Provide expert guidance on ETD Exchange Clearing House & Service operations.
• Manage the entire trade life cycle ensuring all stages are executed flawlessly.
• Ensure accurate and timely processing of ETD brokerage fees payables and receivables.
• Collaborate with cross-functional teams to streamline operations and improve efficiency.
• Monitor and analyze operational metrics to identify areas for improvement.
• Develop and implement best practices for operational processes.
• Ensure compliance with industry regulations and company policies.
• Provide training and support to team members on technical and domain-specific skills.
• Lead initiatives to enhance system capabilities and operational workflows.
• Communicate effectively with stakeholders to ensure alignment on operational goals.
• Drive continuous improvement efforts to optimize operational performance.

Qualifications

• Possess strong technical skills in Office 365 and understanding of Derivatives domain
• Have in-depth knowledge of ETD Exchange Clearing House & Service operations.
• Demonstrate expertise in managing the trade life cycle.
• Show proficiency in handling ETD brokerage fees payables and receivables.
• Exhibit excellent leadership and team management abilities.
• Display strong analytical and problem-solving skills.
• Have a proven track record of improving operational efficiency.
• Show ability to train and mentor team members effectively.
• Demonstrate excellent communication and collaboration skills.
• Possess a strong understanding of industry regulations and compliance requirements.
• Have experience in developing and implementing best practices.
• Show capability to drive continuous improvement initiatives.
• Exhibit a proactive approach to identifying and addressing operational challenges.

Certifications Required

Preferably Certified Office 365 Specialist with knowledge of Atlantis GPS and manual brokerage processing

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

Process Executive – Voice

ob Summary

We are seeking a Jr. Online Analyst – Adv with 0 to 2 years of experience to join our dynamic team. The ideal candidate will have strong English speaking skills and a background in customer service. This role involves analyzing online data providing insights and supporting our digital marketing efforts. A background in ISV or Hi-Tech domains is a plus.

Responsibilities

• Analyze online data to identify trends and provide actionable insights.
• Support digital marketing campaigns by monitoring performance metrics.
• Collaborate with the marketing team to optimize online advertising strategies.
• Provide customer service support through various online channels.
• Assist in the creation and management of online content.
• Conduct market research to understand customer preferences and industry trends.
• Utilize analytical tools to measure the effectiveness of online campaigns.
• Generate reports to track the performance of digital marketing initiatives.
• Ensure the accuracy and timeliness of online data reporting.
• Communicate findings and recommendations to stakeholders.
• Stay updated with the latest trends and best practices in online analytics.
• Work closely with cross-functional teams to achieve business objectives.
• Contribute to the continuous improvement of online marketing processes.

Qualifications

• Possess strong English speaking skills.
• Demonstrate experience in customer service.
• Have a background in ISV or Hi-Tech domains (nice to have).
• Show proficiency in using analytical tools.
• Exhibit excellent communication and collaboration skills.
• Display a keen eye for detail and accuracy.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

Process Executive – Data

Job Summary

We are seeking a dedicated Process Executive for our B&L team with 2 to 4 years of experience. The ideal candidate will have strong technical skills in MS Excel and a background in Consumer Lending Cards & Payments. This role involves managing and optimizing business processes to enhance efficiency and effectiveness.

Responsibilities

• Manage and optimize business processes to enhance operational efficiency.
• Utilize MS Excel to analyze data and generate reports.
• Collaborate with cross-functional teams to ensure seamless process integration.
• Identify process improvement opportunities and implement solutions.
• Monitor process performance and provide regular updates to stakeholders.
• Ensure compliance with company policies and industry regulations.
• Provide support for Consumer Lending Cards & Payments operations.
• Conduct root cause analysis for process-related issues.
• Develop and maintain process documentation.
• Assist in the development and implementation of process automation initiatives.
• Train and mentor junior team members on process best practices.
• Participate in process audits and implement corrective actions.
• Contribute to the continuous improvement of business processes.

Qualifications

• Possess strong technical skills in MS Excel.
• Have experience in Consumer Lending Cards & Payments.
• Demonstrate excellent analytical and problem-solving abilities.
• Exhibit strong communication and collaboration skills.
• Show proficiency in process documentation and reporting.
• Have a keen eye for detail and accuracy.
• Be adaptable and open to learning new technologies and methodologies.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.