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Boston Consulting Group, Inc. is an American global management consulting firm founded in 1963 and headquartered in Boston, Massachusetts. It is one of the “Big Three” along with McKinsey & Company and Bain & Company. Since 2021, BCG has been led by the German executive Christoph Schweizer.

Junior Specialist – Knowledge Management Services

WHAT YOU’LL DO

 

As a Junior Specialist within the Knowledge Management Services (KMS) your primary focus will be
  • Knowledge Curation activities, such as identifying, extracting and sanitizing meaningful content across various document repositories and sharing it back with the BCG community
  • Case Capture activities, such as making reach outs to case teams to capture case related information and sharing it back with the BCG community
  • Content Review activities such as regularly checking and updating Practice Area (PA) related content as per metadata guidelines and content quality checklist
Working closely with the Content Manager & senior team members, you will provide exceptional customer service to the Practice Area (PA). You will thrive in a learning-rich, fast-paced, deadline-oriented environment that is customer-focused.
You will be a good problem solver and will work well independently as well as in a collaborative team environment. You will welcome an apprenticeship culture where you can quickly get up-to-speed. By communicating in a clear and concise manner with a positive and engaged face to the customer, you will assist in building a loyal customer base for the overall Knowledge@BCG team.

 

YOU’RE GOOD AT

 

  • Understanding Knowledge Management (KM) concepts & comprehension of KM as an area of work
  • Reviewing project objectives with Content Manager and proactively suggesting most appropriate and timely approach
  • Proactively solving recurring and familiar problems. Ability to discern complexity of problems and solicit solutions accordingly
  • Contributes to the development of consistent knowledge capture processes and shares best practices

 

YOU BRING (EXPERIENCE & QUALIFICATIONS)

 

  • University degree with demonstrated high academic achievement
  • 0-2 years of general knowledge/content management and/or research experience (e.g., within a professional services firm, academia, government, etc.)
  • Good business knowledge and proficiency with research techniques/approaches
  • Knowledge of relevant sector/ topic will be an advantage.
  • Fluency in English; Excellent business writing skills
  • Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment

 

YOU’LL WORK WITH

 

The Knowledge Management Services (KMS) team is a specialized group within Knowledge@BCG function that will work closely with BCG Practice Areas and Topic Teams to locate, extract and sanitize targeted content from across BCG repositories. The extracted content will then be curated into knowledge products and other materials. The KMS team will collaborate with Topic Teams to align content retrieval efforts with topic-specific knowledge needs.
The ultimate goal of KMS is to improve BCG’s intellectual property base (with a focus on data, benchmarks, analytical information, methodologies, frameworks, etc), provide leverage to knowledge content creators, and improve operations and productivity by reducing duplicate work.

Consultant, Fractal

Practice Area

The Global Advantage is one of BCG’s core functional practice areas with a unique commercial offering and a long tradition of cutting-edge thought leadership. Being at the crossroads of emerging and mature markets, we work with our clients to unlock unparalleled business opportunities offered by globalization while mastering the challenges of disruption. We help clients not only build sizable international footprints but also maximize their potential in the face of global disruptive forces such as rapidly changing markets, geopolitical environment, rising local competitors as well as shifting customer behavior and preferences. In our daily work, we enable our clients to transform their organization in order to win globally.

 

What You’ll Do

In this role you will bring on 1) expert level credibility to our cases and business development opportunities; and 2) continue to build our Global Advantage Fractal practice as part of the team. You will have demonstrated deep experience in planning and executing complex organization transformations across clients.
o Support the team to further build the Fractal Advantage, define and drive the project approach and manage day to day client interactions
o Ensure the quality of the work, relevance of the synthesis and recommendations. Challenge the work in progress and the results; reorient the work approach and analyses as needed
o Actively support proposal creation and presentations: provide content expertise around specific topics for the relevant business development work

 

Our Expert Consulting Track

The Expert Consulting Track (ECT) is vital to BCG’s ability to successfully meet our clients’ demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG’s most complex and cutting-edge client challenges. Experts focus on developing BCG’s thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the ‘best of BCG’ to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.

 

What You’ll Bring

We’re looking for exceptional talent from consulting or industry to join us. You would typically:

o At Expert Consultant level you would need 3 to 6 years of relevant experience from top international firms or top tier consulting companies, startups
o Middle management position preferred (or entrepreneurial experience)
▪ Experience in devising, and implementing business strategies involving quantitative analysis, conceptualization, and communication of strategic solutions
▪ Superior problem-solving skills and ability to work well under pressure in a demanding environment
▪ Exceptional drive and commitment striving for excellence
▪ High level of adaptability to a frequently changing professional and social working environment
▪ Willingness to travel according to business needs
▪ Excellent verbal and written communication skills in English language
o Passion for planning and executing complex transformations across companies
o Bonus: Additional relevant experience with organization design (Role of local teams, central teams and regions)
o Have an outstanding academic track record from a leading university
o Have excellent verbal and written communication skills in English

 

Additional info

BCG Fractal
Scaling the core – a formula developed for a stable, integrated, globalized economy that is rapidly fragmenting – has given way to innovation, speed, and responsiveness at the edge. Fractal advantage is all about unlocking growth in a fragmented world.
The fractal company is designed to fight and win multiple local battles instead of waging a single global war. Its operating model allows it to develop and launch multiple, rapidly evolving customized solutions at the edge of its business as opposed to milking a handful of big, slowly changing products. It draws insights from local, incomplete data sets—not just by collecting and crunching a few big data sets at the center.
By deploying these fractal strategies, we help companies prosper not because of better economies of scale but because of better customer responsiveness and loyalty. The fractal approach generates more conversations, interactions, and connections – which, in turn, generates the kind of insights and innovation needed to create better solutions to customer needs.
As a part of BCG fractal, we will help clients to successfully transform their scale-driven businesses into fractal-advantaged businesses and prepare them for lasting success in an increasingly fragmented world.

ABOUT BCG GLOBAL ADVANTAGE

The Global Advantage practice’s objective is to help clients achieve global competitive advantage by leveraging opportunities and threats arising in and from Emerging Markets (EMs). We support “incumbents” from developed economies and “challengers” from EMs. We have been working with and through our industry and functional practices and client teams to develop a suite of capabilities to support clients at different stages of their globalization development.

TO JOIN US

All candidates must complete an online application to be considerer

Administrative Assistant

WHAT YOU’LL DO

In the capacity of an Administrative Assistant (“AA”) you are required to support multiple senior stakeholders based globally (APAC, Europe & US). At BCG, AAs are an essential part of the team and are expected to grow throughout their careers, building and improving their skills to match the evolving needs of BCG. Taking full responsibility for maintaining their stakeholders’ demanding schedules, our AAs are expected to act with initiative and be pro-active, as well as being able to handle confidential information with utmost discretion. The goal is to free up the stakeholders’ time, allowing them to focus on value added functional activities. This position is also expected to work with other AAs as part of a global team and may also be assigned by his or her supervisor to back up other support staff as required.

YOU’RE GOOD AT

 

  • Performing successfully in a fast-paced, intellectually intense, service-oriented environment.
  • Interpreting rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.
  • Working successfully within a complex matrix structured organization.
  • Understanding and managing complex reporting relationship.

 

YOU BRING (EXPERIENCE & QUALIFICATIONS)

 

  • A graduate degree
  • 4 + years of work experience from a professional services, hospitality or multi-national company
  • background. Administrative experience would be an added advantage.
  • Excellent oral and written English language communication skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)

KEY COMPETENCIES

  • Strong interpersonal skills and able to work effectively at all levels.
  • Excellent organizational skills, ability to set priorities. Able to work with attention to detail and tenacity.
  • Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics.
  • Team player, highly motivated, energetic, resourceful and friendly
  • Service-oriented, flexible and able to work under pressure.
  • Demonstrates accountability and ownership.
  • Reliable, timely and flexible
  • Demonstrates proactivity by anticipates the needs of others and being able to “add value.”
  • Demonstrates concise and effective communication skills.
  • Effective in time management

 

YOU’LL WORK WITH

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

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