Amazon MGM Studios is a leading entertainment company focused on the production and global distribution of film and television content. Original series premiere on Prime Video, which is available to watch on hundreds of compatible devices in more than 240 countries and territories worldwide.
Catalog Specialist I, Prime Video DigiFlex, Prime Video DigiFlex
DESCRIPTION
The primary responsibility of this role in Prime Video is achieving individual goals along with mentoring team members, drive process improvement, stakeholder management, communication and leadership development, achieving team goals and objectives by providing guidance and expertise to the team.
Key job responsibilities
Audit the team’s tasks, report generation and maintenance, subject matter expert and support team members, etc.
Key job responsibilities
The day to day job requires the individual to make judgment-based decisions by following a standard operating procedure. This will involve tasks such as:
1. Meet business metrics and goals, i.e., SLA, production, and quality targets.
2. Maintain records of day- to-day work by updating trackers or workflow tools.
3. Mentor associates providing expertise and guidance
4. Identify and implement process improvements, increasing efficiency and effectiveness.
5. Manage stakeholder expectations, building strong relationships.
6. Ensure high quality work products, implementing quality control measures.
BASIC QUALIFICATIONS
– Speak, write, and read fluently in English
– Bachelor’s degree
– Experience with Microsoft Office products and applications
– Experience with Excel
PREFERRED QUALIFICATIONS
– 2 Years work experience
Catalog Specialist II
DESCRIPTION
Come build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies – all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business – available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
The primary responsibility of this role is to autonomously perform various tasks related to the publishing or the assessment and enhancement of the quality of the content available in the Amazon Prime Video catalogue. The day-to-day job requires the individual to be an expert in the assigned process/function, to define processes to execute independently and to handle complex tasks with support from senior members of the team.
Key job responsibilities
Execute important tasks independently
Identify day-to-day operational problems and suggest data-driven solutions
Analyse data to highlight gaps, recommend solutions and influence cross-team decisions
BASIC QUALIFICATIONS
– 1+ years of program or project management experience
– Experience using data to influence business decisions
– Ability to identify gaps in a process and drive process improvement initiatives
– Fluency in English both verbal and written
– Experience with Microsoft Office products and applications
PREFERRED QUALIFICATIONS
– * Ability to perform a root cause analysis of a problem, identify constraints and recommend solutions * Experience in Post house/Studios industry in the content publishing or quality management domain.
Catalog Specialist II, Prime Video DigiFlex
DESCRIPTION
Come build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies – all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business – available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
The primary responsibility of this role is to autonomously perform various tasks related to the publishing or the assessment and enhancement of the quality of the content available in the Amazon Prime Video catalogue. The day-to-day job requires the individual to be an expert in the assigned process/function, to define processes to execute independently and to handle complex tasks with support from senior members of the team.
Key job responsibilities
Execute important tasks independently
Identify day-to-day operational problems and suggest data-driven solutions
Analyse data to highlight gaps, recommend solutions and influence cross-team decisions
BASIC QUALIFICATIONS
– 1+ years of program or project management experience
– Experience using data to influence business decisions
– Ability to identify gaps in a process and drive process improvement initiatives
– Fluency in English both verbal and written
– Experience with Microsoft Office products and applications
PREFERRED QUALIFICATIONS
– * Ability to perform a root cause analysis of a problem, identify constraints and recommend solutions * Experience in Post house/Studios industry in the content publishing or quality management domain.
Sr. Associate, Trust & Safety, Prime Video Trust & Safety
DESCRIPTION
Come build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies – all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business – available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on!
As a Senior Associate, Trust & Safety, you are responsible for day-to-day PV Compliance Trust & Safety Operations through content moderation, classification and data labeling activities. You are passionate about working cross functionally You are responsible for reviewing content to ensure it adheres to established content guidelines. You will review Prime video content, often of a graphic nature, and enforce policy decisions related to content. You will be on the front lines, handling and reviewing sensitive content to protect the platform and keep users safe. Our Sr. Associate will review content in continuous succession and it is possible that this role will be exposed to harmful content on a daily basis. You will gather, analyze, and utilize relevant data to develop ways to improve the overall PV user experience. You will research and stay up-to-date on key trends and suspicious patterns across policy areas, along with participating in content calibrations.
BASIC QUALIFICATIONS
– 1+ years of data-driven business operations processes experience
– Bachelor’s degree
– Speak, write, and read fluently in English
– Experience with Microsoft Office products and applications
– Experience with Excel
PREFERRED QUALIFICATIONS
– Experience in content policy/moderations/ratings, anti-abuse, and reviewing online content.
– Avid PV user preferred.
– Experience identifying abuse trends or working in news or policy with passion for international issues, including freedom of expression, online controversial content, misinformation etc.
– Strategic thinker with strong analytical and creative problem-solving skills Self-starter, intellectually curious and creative individual comfortable operating in ambiguity
– Excellent communication skills, open, collaborative and proven team player.
– Experience working with global teams.
Digital Content Associate, Prime Video DigiFlex, Prime Video DigiFlex
DESCRIPTION
The primary responsibility of this role is to perform various tasks related to content for the video catalog quality, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV sports customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure. The associate should have working knowledge of MS office to capture data on daily basis.
Key job responsibilities
-Understand and adhere to standard operating procedure.
-Analyze, and identify the issues in the Video content.
-Understand the issue and make best use of the available resources/tools to resolve/fix it.
-Proactively raises issues /alarms to manager or stakeholders that may have an impact on core deliverables or operations
-Communicate with internal and external stakeholders.
-Adhere to the Service level agreement, and average handle time set for the processes.
-Meet predetermined and assigned productivity targets and quality standards.
BASIC QUALIFICATIONS
– Bachelor’s degree
– Speak, write, and read fluently in English
– Experience with Microsoft Office products and applications
PREFERRED QUALIFICATIONS
– Knowledge of Excel at an advanced level
Senior Associate – Catalog, Prime Video DigiFlex
DESCRIPTION
The primary responsibility of this role is to perform various tasks related to content for the video catalog quality, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure and perform Quality checks on various devices. The associate should have working knowledge of MS office to capture data on daily basis.
Key job responsibilities
The day to day job requires the individual to make judgment-based decisions by following a standard operating procedure. This will involve tasks such as:
1. Perform day to day tasks basis the instructions provided.
2. Meet business metrics and goals, i.e., SLA, production, and quality targets
3. Maintain records of day- to-day work by updating trackers or workflow tools
4. Contribute to ideations
5. Stakeholder Communications
BASIC QUALIFICATIONS
– Bachelor’s degree
– Speak, write, and read fluently in English
– Experience with Microsoft Office products and applications
– Experience with Excel
– Minimum of 2 – 3 years experience in Digital Media Operations
PREFERRED QUALIFICATIONS
– Ability to perform quality checks on video, audio and subtitle files
– Ability to deep-dive on the issues and identify root-cause
– Excellent Communication skills
