Ather Energy is an Indian electric two-wheeler manufacturer headquartered in Bangalore. It was founded by Tarun Mehta and Swapnil Jain in 2013. It currently manufactures electric scooters including the Ather 450 Apex, Ather 450S, Ather 450X, Ather 450X Pro, and Ather Rizta. It has EV manufacturing facilities in Whitefield, Bangalore and Hosur, Tamil Nadu.
CI – Business Development Executive
About the job
You’ll be our: Charging Infrastructure – Business Development Executive
You’ll be based at: Pune – Zonal Office
You’ll be Aligned with: CI – Business Development Manager
You’ll be A member of: Charging Infrastructure Team
The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.
Responsibilities
- Business Development : Onboarding host locations for Charging Infrastructure in respective assigned cities to setup the fast chargers
- Host Engagement : nurturing and building relationships with all hosts and working with internal teams to execute events, campaigns and related activities.
- Business tools: Regular tracking of bug closure for various tools used for the operations.
- Charge Experience: Work closely with the consumer facing teams to identify charging concerns, documenting them and working with central teams to solve the same.
- Charging Infrastructure Operations Team: Coordination of installation and bug resolutions with Operations team.
- Ensure Charging Infrastructure readiness across all assigned cities.
- Operational & relationship management with all hosts. Local Alliance and local govt bodies within the hub.
- Liaison with government entities and DISCOM for new updates in EV policies and for Tenders and announcements.
Qualifications
- Bachelor’s degree with 2 – 6 years experience.
Area Vehicle Service Manager
About the job
You’ll be our: Area Vehicle Service Manager
You’ll be based at: Pune – Zonal Office
You’ll be aligned with: Zonal Vehicle Service Manager
You’ll be joining our: Service Delivery Team
What you’ll do at Ather:
- Ensure that the kPIs of the doorstep service teams are met, while keeping in mind great customer experience – at coco and doco locations.
- Monitor and control the service quality as per Ather standards, through adoption of best practices and service sops at service centers and for the service fleet.
- Monitor customer complaints, ensure redressal, and initiate necessary corrective actions.
- Pdi (support) / warranty management.
- Provide technical support to the local doorstep service team across coco and doco locations.
- Plan and support service marketing activities in the city.
- Support establishment of vehicle service set up in all launch markets.
- Support service strategy team to document service sops and service manual.
- Ensure a high level of competence for the service center and service fleet teams through training needs analysis.
Here’s what we’re looking for:
- Experience in after sales operations and strong team management and collaboration skills.
- You need a customer first attitude and an ability to anticipate customer needs and exceed expectations.
- A fair understanding of EV technology is a definite plus.
- Demonstrates an ability to control operational costs, improvise tools/equipment, sops to minimize costs.
- Demonstrate the ability to scale operations and showcase value improvement.
What you bring to Ather:
- We are looking for a graduate in business/engineering from a tier i/tier ii institute.
- 2 – 6 years of experience in managing service delivery operations (team of 20+ or multiple workshops).
- Please apply if you have automobile/OEM experience only.
Product Manager – Ride Experience
you’ll be our:Product Manager
you’ll be based at:IBC Knowledge Park, Bengaluru
you’ll be Aligned with:Senior Product Manager, Vehicles & Ecosystem
you’ll be A member of: Product Management, Department – Vehicle & Ecosystem
What You’ll Do at Ather
- Operational Responsibilities:
- Be part of the team that defines Ather’s next generation of products.
- Create and evangelize ride experiences frameworks for various consumer segments.
- Define safety attribute requirements and lead safety experience exploration projects.
- Contextualize and evangelize safety experiences to each product and market placement.
- Envisioning Phase:
- Work with the Customer Insights team to understand market segments and needs regarding ride experiences.
- Conduct regular user interviews to gather safety experience requirements.
- Collaborate cross-functionally to hypothesize future need states and market trends.
- Develop and pitch experience stories to internal and external stakeholders.
- Work with Product Line Managers, Product Owners, and Functional Team Leads to pitch safety experiences and ensure they are integrated into the product.
- Proof of Concept (POC) Phase:
- Collaborate with Product Owners and Engineering teams to build POCs for the experiences.
- Understand the feasibility of features, timelines, scale, and costs.
- Update the product vision and value proposition based on POC outcomes.
- Ensure alignment on Time, Cost, and Quality (TCQ) parameters with Product Owners.
- Development Phase:
- Act as part of the response team when TCQ parameters go out of bounds.
- Define usage journeys and safety experience fits for various consumer personas.
- Live Product Phase:
- Understand features that drive sales and build customer loyalty.
- Track CSAT/NPS and field issues, working with the Product Quality team.
- Prioritize problem statements for Product Owners.
- Develop an evolving product vision and roadmap based on continuous learning.
Here’s What We’re Looking For
- Proven experience in product management, preferably in the automotive or technology sector.
- Strong analytical, communication, and leadership skills.
- Team management experience preferred, but not required.
- Multiple stakeholder and program management experience.
- A UX fanatic with good aesthetic/design sensibilities.
- Analytical and problem-solving abilities. Knowledge of SQL or any data querying language will be a bonus.
- Experience writing crystal clear solution documents that enable collaboration.
- Startup experience or roles donning multiple hats will be a bonus.
- Understanding of web/mobile tech stacks. Coding experience will be a bonus.
What You Bring to Ather
- Bachelor’s or Master’s degree in Business, Engineering, or related field.
- 4 to 8 years of Product Management experience on consumer and/or enterprise software products.
Why Join Us?
- Be part of a pioneering team in the electric vehicle industry.
- Work on cutting-edge technology and innovative products.
- Collaborate with talented and passionate professionals.
- Enjoy a dynamic and inclusive work environment.
Associate Product Manager – Charging Infrastructure
About the job
You’ll be our: Associate Product Manager – Charging Infrastructure
You’ll be based at: IBC Knowledge Park, Bengaluru
You’ll be aligned with: Lead Product Manager – Public Charging Infrastructure
You’ll be a member of: Product Design & Management
We are seeking an experienced Charging Infrastructure Product manager with a mindset to move the ecosystem forward. Ather is accelerating its Charging Infrastructure as a core driver of growth, leveraging the massive EV wave sweeping India. This role is crucial in addressing the emerging need for reliable charging solutions, positioning you at the forefront of the EV transformation in the country.
What you’ll do at Ather:
- Ideation and Validation: Develop and validate new technology concepts to take to market by building business cases and proving viability through product ‘proof of concepts’ and user research.
- Cross-functional Collaboration: Work closely with business, app design, and hardware development teams to create effective solutions
- Software and Process Development: Manage both software products and the associated business and operational processes to build market-ready solutions.
- Strategic and Tactical Balance: Engage in both strategic planning and tactical execution, blending desk-based work with field oversight and learning.
Apply for this role if:
- You have a solid understanding of EV Charging Infrastructure and its associated challenges
- You are eager to experience bringing new technology to market.
- You want to play a role in defining the strategic direction of our business.
- You thrive on solving complex, large-scale business challenges.
- You are motivated to see products through their life cycle—from inception to market introduction and beyond.
- You are ready to push your boundaries as a product manager and step out of your comfort zone.
- You are excited about contributing to India’s EV transformation while solving a globally relevant issue.
What we seek in you:
- Solution-Oriented Mindset: Ability to hypothesize and validate through both qualitative and quantitative methods.
- Systems Thinking: Understand the impact of every moving part within the overall solution, considering both physical and digital elements.
- User Experience Focus: Prioritize creating excellent user experiences, understanding that benefits outweigh features.
- Customer Insight: Gather customer insights from various channels, identify pain points, and take actionable steps to address them.
- Data-Driven Decision Making: Comfort with data tools and enabling teams to make informed product and business decisions.
- Stakeholder Management: Respect diverse opinions within cross-functional teams and handle different perspectives tactfully.
- Clear Communication: Proficient in both written and spoken communication.
Requirements:
- Bachelor’s degree in a relevant field (e.g., Electrical Engineering, Product Management). A Master’s degree is preferred.
- 3-6 years of relevant experience working with EV Charging products.
