Royal Enfield is an Indian multinational motorcycle manufacturing company, headquartered in Chennai. The Royal Enfield brand, including its original Indian heritage, is the oldest global motorcycle brand in continuous production. The company operates manufacturing plants in Chennai, India.
DMS L1 Support (Contractual)
About the job
Job Purpose
This position is responsible for the dealer management system (DMS) and Central SPOC for India and International dealer users.
Position Overview
Location: Chennai
Position Title: DMS L1 Support
Function: Information Technology
Key Responsibilities
- Ensure that incidents are categorized as per given priority, level of urgency and severity and managed accordingly.
- Configure the ticketing tool like workflow routing, category modification, etc, as and when required.
- Prepare for special activities like the launch of products, features and functionalities, special initiatives and month-end support.
- Provide inputs to product/IT teams by way of ticket analysis and end-user feedback, which will aid support activity for troubleshooting (logs, error messages, exception reports)
- Communication and reporting
- Work cross-functionally to solve problems and implement changes.
- Ability to communicate effectively with business stakeholders (both local and global), vendors and internal teams, coordinate with resources and direct the effort in the right direction in a timely manner.
- Ability to manage change and effectively pass on the information down the line to concerned teams for smoother execution.
What you’ll bring:
Experience:
- 6+ years of experience with exposure to dealer management system(DMS) application support
- Minimum two years of functional experience working in sales and service activities of automotive companies either towards DMS/CRM system implementation or functional working.
- Minimum 1-2 years in implementing the project for end users
- Hand-holding end users in solving the problems
- Enabling end users in performing their day-to-day activities.
Qualification: Bachelor’s degree in Automobile or Mechanical Engineering
Skills:
- Dealer Management System (DMS)
- Team Management
- IT project management
- Problem-solving
>>>>>>
ROYAL ENFIELD
Why work with us?
We are a global leader in middleweight motorcycles (250-750cc), operating in 65 countries. Royal Enfield’s unique approach to forging our path has led to consistent growth and profitability. Emphasizing our values and brand essence, we strive to transform into a premium experiential brand. By embracing diversity and new ideas from various industries and regions, we are expanding our team for a broader perspective on global markets.
Ready to Join Us?
Apply today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.”
Product Manager – Smart Products
About the job
Job Purpose:
Royal Enfield seeks to enable a safe and seamless connected experience for every rider by thoughtfully integrating their digital worlds into the vehicle technology ecosystem. As part of this role you’ll be at the forefront of automotive technology, ensuring our motorcycles and riders get the simple, distraction free and safest way to stay connected, productive and engaged.You’ll proactively focus on identify gaps and potential issues, drive solutions and then scale these solutions to our entire vehicle line
Position Overview:
Location: Chennai
Position Title: Product Manager – Smart Products
Reports to: Information Technology – Functional Head
Function: Information Technology
What you’ll do:
- Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs
- Driving and challenging the presumptions of business units on how will they successfully execute their plans
- Interpreting business needs of customers and translating them into the application and operational requirement with the help of strong analytical and product management skills
- Analyzing tradeoffs between usability and performance needs by teaming up with developers and subject matter experts
- Liaisoning between technology teams, support teams and business units
- Serving as a channel between the internal-external customers and the software development team through which requirements flow
- Communicating and collaborating proactively with external and internal customers to analyze information needs and functional requirements
- Delivering work products throughout the project life cycle
- Analyzing information from surveys and workshops, task analysis, and business process description
- Conferring with project managers to define concepts and using enterprise-wide requirements definition and management systems.
- Provide automotive technology expertise to both stakeholders and delivery teams
- Drive technical input into the ideation, discovery, and scoping processes related to automotive infrastructure and systems
- Work directly with stakeholders to develop, triage, debug and resolve bugs found during implementation
- Manage the end to end delivery, integrations and post production operations.
- Acts as a fully integrated team member by participating in the daily scrums, response planning, incident reviews, and retrospective assessments..
- Engages with stakeholders to understand needs, priorities, and to capture requirements for operational needs.
- Communicates project and team status outside the team to stakeholders according to prioritized business goals and information needs.
- Communicates internally and externally to maintain and improve transparency with stakeholder
What you’ll bring:
Experience: 6-10 years of relevant industry experience on designing applications, products and services around IOT with around 3 years of EV experience
Qualification: Degree in Computer Science/Electronics/Electrical Engineering/Mechanical and Business management or equivalent
Skills:
- Good interpersonal skill and communication skills
- Strong knowledge on Android OS embedded software development experience
- Experience of detailing and documenting use cases, user stories and acceptance criteria
- Experience on defining the product features, roadmap and delivery
- knowledge in any one of the following : Telematics Control Units or GPS, BLE Protocol and WIFI profiles
- Knowledge on automotive systems and interface/bus architectures
- Knowledge on Vehicle simulation (Vector) or hypervisor or other simulation tools and techniques
- Experience with Agile/Scrum development environments
- Manage the team to deliver the work on time with high quality
- Passion to explore the new concepts and thirst to learn new skills
Why work with us?
We are a global leader in middleweight motorcycles (250-750cc), operating in 65 countries. Royal Enfield’s unique approach to forging our path has led to consistent growth and profitability. Emphasizing our values and brand essence, we strive to transform into a premium experiential brand. By embracing diversity and new ideas from various industries and regions, we are expanding our team for a broader perspective on global markets.
What do we offer?
- A relaxed and informal work environment
- Ample opportunities for professional growth
- Comprehensive medical insurance coverage
- Every day a fully catered healthy free meal (breakfast & lunch)
- 5 Leaves that can be availed for Riding or Royal Enfield Social Causes, in addition to the 35 paid days of leave
- Flexi pay that result in interesting savings
- 24 weeks of maternity leave and flexi work-from-home options (4 days a month) to ensure you return to work is comfortable
- 10 days of paternity leave
Ready to Join Us?
Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.”
Team Manager – Connected Vehicle Architect
Job Purpose:
Royal Enfield seeks to enable a safe and seamless connected experience for every rider by thoughtfully integrating their digital worlds into the vehicle technology ecosystem. As part of this role you’ll be at the forefront of automotive technology for the next generation of our motorcycles (Traditional Connected and Electric). You will design how the various modules of the connected vehicles digital solution will interact with one another and with existing systems. You will own the solution architecture, including all components, middleware, interfaces and application programming interfaces (APIs) required for the connected ecosystem.
Position Overview:
Location: Chennai
Position Title: Team Manager – Connected Vehicle Architect
Reports to: Information Technology – Functional Head
Function: Information Technology
What you’ll do:
- Lead and design the solution architecture, including all components, middleware, interfaces and application programming interfaces (APIs) required
- Define the testing and scalability requirements
- Collaborate with IT teams to assess technical requirements
- Develop technology solutions and map product requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan
- Provide specifications according to which the solution is defined, managed, and delivered
- Contribute across the technology stack, from database and DevOps infrastructure that supports continuous deployment to native apps
- Leverage agile prototyping practices and transformation experts to provide a differentiating and distinctive service
- Develop excellent working relationships with diverse teams and job functions throughout the organization
- Proactively identify and manage technical risks/issues
- Ensure quality assurance for solutions and mitigations on complex issues
- Demonstrate leadership in product quality, technical excellence and engineering practices.
- Implement best practices and procedures
What you’ll bring:
Experience: 10 to 15 years of very hands-on experience in development and microservices API. with around 3 to 4 years of EV/Connected Vehicle platform experience . 10-13 years of experience in software development, architecture, and/or IT management positions out of which around 3 years should be in Connected Vehicle platform /EV experience
Qualification: Bachelor’s degree in Computer Science, MCA or equivalent, Information Technology related fields
Skills:
- Strong OOPs fundamentals, Java, XML, JSON, Web Services, SQLite databases and utilized extended libraries for integrations
- Strong knowledge on IoT gateway, MQTT and FOTA
- Understanding of vehicle architecture, Cluster software & Automotive OS.
- Strong development and infrastructure management knowledge on Google Cloud Platform, Big Query and Kafka
- Fluent in at least two programming languages; JAVA-J2EE, Node JS, React JS with frameworks
- Familiar with SQL programming on databases – SQL Server, MySQL, MongoDB
- Hands on experience on below
- Microservices API development and core logic implementation
- Knowledge on gateway integrations, web services, service orchestration
- Core services development using Node JS, React JS, Docker, Kubernetes
- Security aspects, AIS encryption, SSL and networking setups
- Familiar with CI/CD process and backend code deployments
- Strong problem-solving skills with the ability to disaggregate issues, identify root causes and link analytics to derive solutions
- Excellent communication and presentation skills, able to clearly and effectively communicate complex analytical and technical content
- Collaborative team player, professional attitude with a strong drive and highly positive mindset
Why work with us?
We are a global leader in middleweight motorcycles (250-750cc), operating in 65 countries. Royal Enfield’s unique approach to forging our path has led to consistent growth and profitability. Emphasizing our values and brand essence, we strive to transform into a premium experiential brand. By embracing diversity and new ideas from various industries and regions, we are expanding our team for a broader perspective on global markets.
What do we offer?
- A relaxed and informal work environment
- Ample opportunities for professional growth
- Comprehensive medical insurance coverage
- Every day a fully catered healthy free meal (breakfast & lunch)
- 5 Leaves that can be availed for Riding or Royal Enfield Social Causes, in addition to the 35 paid days of leave
- Flexi pay that result in interesting savings
- 24 weeks of maternity leave and flexi work-from-home options (4 days a month) to ensure you return to work is comfortable
- 10 days of paternity leave
Ready to Join Us?
Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.”
Manager – Content Creation (EV)
About the job
Job Purpose
The Resource – Manager Content Creation supports the creation and implementation of all RE communication for the business vertical and ensures consistent communication of the brand across the organization, markets, and touch-points. The incumbent is responsible for ideation and management of content creation, designing technical deliverables, and developing content strategies by analyzing current market trends. They also manage the distribution of the contents, following internal clients specifications or business requirements.
Position Overview
Location: Gurugram/Chennai
Position Title: Resource – Manager Content Creation
Reports to: Lead – Brand (EV)
Function: EV
What you’ll do
- Own all communications and develop content in line with the approved communication plan. Come up with content ideas to support the brand initiative.
- Manage production of various content assets including video production, events, social media assets.
- Liaise with internal and external stakeholders to execute the approved communication plan.
- Act as the custodian of any brand-related logos / language/ descriptions across various touch points (Factory signage, way findings, doors, banners).
- Ensure adherence to a unified global approach across all digital platforms.
- Identify and engage external agencies for the design and execution of communication material like videos, digital creative, dossiers, flyers, etc.
- Evaluate vendors to provide the services for various branding initiatives.
- Provide support with Key Projects, adapt and create assets for region-specific campaigns.
- On the definition and implementation of brand guidelines such as BRI, BVI, brand book, tonality guidelines, etc.
- Assist with market-specific initiatives such as the development of local language content (Print ad, paid media, CRM mailers) and provide country-specific imagery through CGI edits Manage every piece of content that goes out on the company’s behalf, ranging from newsletters, press releases, blog posts, and social media posts on various platforms.
- Keep track of the existing content strategy performance.
- Communicate new content ideas to the creative team to ensure they are aligned and produce the needed support material, such as photos, images, or videos.
- Proofread new content to avoid and correct errors.
What you’ll bring:
Experience
- 8+ years’ experience in a communication role with a global brand or advertising agency
- Understanding of production of videos and other creative assets.
Qualification:
Bachelor’s degree in business/ Mass communications/ advertising/ a related field
>>>>>
Application Process:
Please apply here – https://forms.gle/KJnvDHv415fp8GfK9
Why work with us
We are a global leader in middleweight motorcycles (250-750cc), operating in 65 countries. Royal Enfield’s unique approach to forging our path has led to consistent growth and profitability. Emphasizing our values and brand essence, we strive to transform into a premium experiential brand. By embracing diversity and new ideas from various industries and regions, we are expanding our team for a broader perspective on global markets.
What do we offer?
- A relaxed and informal work environment
- Ample opportunities for professional growth- Comprehensive medical insurance coverage
- 5 Leaves that can be availed for Riding or Royal Enfield Social Causes, in addition to the paid days of leave
- Flexi pay that result in interesting
- savings
- 24 weeks of maternity leave and flexi work-from-home options to ensure you return to work is comfortable
- 10 days of paternity leave.
Ready to Join Us?
Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.”
