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Administrative Assistant
About the job
What You’ll Do
In the capacity of an Administrative Assistant (“AA”) you are required to support multiple senior stakeholders based globally (APAC, Europe & US). At BCG, AAs are an essential part of the team and are expected to grow throughout their careers, building and improving their skills to match the evolving needs of BCG. Taking full responsibility for maintaining their stakeholders’ demanding schedules, our AAs are expected to act with initiative and be pro-active, as well as being able to handle confidential information with utmost discretion. The goal is to free up the stakeholders’ time, allowing them to focus on value added functional activities. This position is also expected to work with other AAs as part of a global team and may also be assigned by his or her supervisor to back up other support staff as required.
YOU’RE GOOD AT
- Performing successfully in a fast-paced, intellectually intense, service-oriented environment.
- Interpreting rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.
- Working successfully within a complex matrix structured organization.
- Understanding and managing complex reporting relationship.
You Bring (experience & Qualifications)
- A graduate degree
- 4 + years of work experience from a professional services, hospitality or multi-national company
- background. Administrative experience would be an added advantage.
- Excellent oral and written English language communication skills.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
KEY COMPETENCIES
- Strong interpersonal skills and able to work effectively at all levels.
- Excellent organizational skills, ability to set priorities. Able to work with attention to detail and tenacity.
- Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics.
- Team player, highly motivated, energetic, resourceful and friendly
- Service-oriented, flexible and able to work under pressure.
- Demonstrates accountability and ownership.
- Reliable, timely and flexible
- Demonstrates proactivity by anticipates the needs of others and being able to “add value.”
- Demonstrates concise and effective communication skills.
- Effective in time management
YOU’LL WORK WITH
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
Junior Specialist- Intern
WHAT YOU’LL DO
- Knowledge Curation activities, such as identifying, extracting and sanitizing meaningful content across various document repositories and sharing it back with the BCG community
- Case Capture activities, such as making reach outs to case teams to capture case related information and sharing it back with the BCG community
- Content Review activities such as regularly checking and updating Practice Area (PA) related content as per metadata guidelines and content quality checklist
YOU’RE GOOD AT
- Understanding Knowledge Management (KM) concepts & comprehension of KM as an area of work
- Reviewing project objectives with Content Manager and proactively suggesting most appropriate and timely approach
- Proactively solving recurring and familiar problems. Ability to discern complexity of problems and solicit solutions accordingly
- Contributes to the development of consistent knowledge capture processes and shares best practices
- Codifying, sanitizing, story-lining content from Health care and incorporating feedback and suggestions from stakeholders to make viable knowledge products
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- University degree with demonstrated high academic achievement
- 0-2 years of general knowledge/content management and/or research experience (e.g., within a professional services firm, academia, government, etc.)
- Good business knowledge and proficiency with research techniques/approaches
- Knowledge of relevant sector/ topic will be an advantage.
- Fluency in English; Excellent business writing skills
- Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment
Senior Specialist – Travel
WHAT YOU’LL DO
This position is within the travel department and will primarily concentrate on overseeing car operations for BCG India. As BCG is a travel-intensive organization where travel plays a crucial role in delivering services to clients globally, this role is key in managing car service providers and ensuring high-quality service for BCG travelers. The role involves close collaboration with the Senior Manager – Travel and Events. Responsibilities include vendor governance, negotiating contracts with service providers, and ensuring compliance with transportation policies and procedures.
YOU’RE GOOD AT
• Identify, strategize, and implement initiatives for cost optimization, employee safety and
security during commutes, and environmental sustainability.
• Oversee daily car rental operations and vendor management to ensure they meet agreedupon
KPIs.
• Develop and communicate standard operating procedures (SOPs), car pecking order and
transportation policies.
• Manage internal and external stakeholder expectations.
• Implement and oversee the integrated booking tool, ensuring compliance with user requests,
vendor delivery fulfillment, and invoice validation through the system.
• Monitor operations to ensure compliance with administrative policies, safety rules, and
government regulations.
• Ensure vendor invoices are checked and validated to prevent leakage.
• Coordinate with the finance team to process vendor payments, ensuring all necessary checks
and controls are in place.
• Maintain a database of car service providers with a strong presence in cities with heavy traffic
for BCG.
• Handle vendor management for car services and execute all related annual contracts.
• Manage escalations and address crisis situations promptly and effectively.
• Collect and refine monthly MIS data, publish dashboards for relevant stakeholders, and
communicate internally with the team.
•
Conceptualize and implement technological solutions to streamline processes and enhance the user experience.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- A bachelor’s degree required.
- Over 8+ years of experience managing ground logistics (especially Spot rentals) in multinational companies.
- Exceptional oral and written communication skills in English.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
- Ability to handle all contractual matters.
- Experience working in an international environment with both internal clients and suppliers.
- Willingness to multi-task and perform administrative duties as needed.
- Strong aptitude for facilitating change and continuously improving processes and structures to support long-term objectives.
YOU’LL WORK WITH
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
Knowledge Analyst – Growth & Innovation Analytics
WHAT YOU’LL DO
As a Knowledge Analyst (KA) within BCG’s Center for Growth & Analytics and Corporate Finance Practice Area, you will work in a growing global team, providing functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.
Additionally, you will support your topic in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the topic/sector, in conjunction with business leaders, supporting marketing efforts, conferences and publications. As a Knowledge Analyst you will assist with on-boarding, training and guiding junior colleagues and share best practices within the team.
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.
The Corporate Finance & Strategy Practice is one of BCG’s functional practice areas. The CFS practice develops—and commercializes—fresh and practical perspectives on the critical strategic challenges confronting our clients: developing the right corporate strategy, managing assets, driving growth, fostering innovation, and achieving sustainability. We also seek to enhance the corporate strategy proficiency of both our clients and our client-service teams.
YOU’RE GOOD AT
- Applying topic expertise when contributing to building and deploying a product/tool/data, taking different client contexts into account
- Strong, proven analytical and conceptual capabilities. A curious frame of mind, asking the right questions, ability to tolerate and move beyond ambiguity are important attributes.
- High work ethic, client-service-excellence mindset, and ability to work in a fast-paced environment and manage multiple parallel tasks is a key trait in individuals that succeed in this role.
- Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
- Communicating with senior stakeholders, being credible and proactive
- Framing, structuring, and sharing intellectual property, with the ability to write clearly and concisely
- Working creatively and analytically in a time-limited, problem-solving environment
- Flexibility and bring a curious and creative mindset, open for new things and able to propose innovative ideas
- Ability to navigate complexity and ambiguity
- Interacting with internal and external stakeholders while working in a global collaborative team environment across time zones
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- ~1 year of consulting experience in relevant sector/topic required; candidates with consulting experience strongly preferred
- In lieu of consulting experience, ~1-3 years minimum industry experience required
- Bachelor’s Degree required (advanced degree preferred) with high academic achievement required, particularly in areas of chemistry, engineering, computer science, applied math/physics, or life sciences.
- Prior experience or background in IP/ patent research, technology transfer, or patent analytics is desirable.
- Expert knowledge of Excel, Access, network visualization and analysis tools (e.g. Giphy, others), social network/ sentiment analysis and/or basic programming capabilities (Python, R) will be an added asset.
- Strong analytical skills, ability & desire to work with large datasets and demonstrated attention to detail.
- Fluency in English
- Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment
YOU’LL WORK WITH
Regional Practice Area Manager – Operations
What You’ll Do
As a Regional Practice Area Manager within BCG’s Operations Practice Area (PA), you will be a key thought partner, supporting regional leadership in setting the strategic agenda and defining implementation activities for the business. Additionally, you will provide ad hoc support for priority initiatives across the PA. Collaborating closely with PA leadership, you will drive coordination and development of the PA business in Asia Pacific. Your responsibilities will include managing the creation and facilitation of the people plan, and supporting Regional PALs on people, business, events, and communications topics. Furthermore, you will engage in business analysis and planning, reporting, internal communication, and affiliation activities. You will occasionally provide inputs to the Practice’s Marketing Senior Director to plan publications, and internal and external events for the PA in the region.
Regional Leadership Support:
- Together with the Regional Leadership team – develop an annual plan, set priorities, and guide implementation/ tracking of progress
Business Reporting:
- Own end-to-end ongoing and ad-hoc business reporting needs for the region
- Establish ongoing, early visibility on commercial pipeline using Client view
Affiliation, engagement, communications, and meetings:
- Lead regional marketing activities including internal communications (e.g., regional newsletter, other regional Practice Area leader communications, etc.)
- Work with leadership to set agenda for and develop communication for OPS affiliates in the region
- Drive planning for AP OPS leadership and regional meetings including OPS sessions at functional conferences in AP and Global OPS Meetings
- Project manage affiliation events in the region; Regularly take the pulse on people issues
Other:
- Work with the OPS Marketing team to define the AP OPS marketing agenda and its activation in the region
- Lead one global practice area work stream in collaboration with other regional managers such as People processes, Commercialization, or Business Insights
- When necessary, contribute to OPS practice area projects globally
YOU’RE GOOD AT
- Managing ambiguity with a high level of comfort
- Self-starting with a strong work ethic, entrepreneurial drive to work autonomously and in a multinational team
- Earning the respect of a very senior cohort, all Managing Directors, that are remotely located, juggling the various priorities and viewpoints of the Leadership Team members, showing influence to compile inputs and opinions from the Leadership Team members, while still meeting demanding deadlines
- Operating effectively in a matrix organization with the ability to prioritize and make decisions
- Complex project management with the ability to multi-task and drive advanced strategic analysis (beyond data) and leverage results for impact
- Working closely to develop and enhance people initiatives – developing a plan to manage the people networks and support the success of consultants with the practice involvement
- Affiliation, communication, and training – organizing internal/ external events and calls, developing agendas for meetings and preparing communication, coordinating calls, Virtual Training, LAB activities, own sector platforms, and developing all sector internal communications/newsletters regularly.
- Working independently to identify the need for, scope, gain endorsement, and drive implementation of commercially impactful initiatives
- Leading others including senior business leaders in clarifying problems and developing solutions by building cross-PA partnerships – building consensus, persuading, and influencing.
- Motivating others to deliver the highest standards, providing direction, mentoring, and coaching.
You Bring (experience & Qualifications)
- 6-8 years of relevant experience
- Master’s degree preferred
- Ability to manage and drive area of accountabilities, contributing to higher level agenda setting
- Ability to lead more complex, broader sub-functional teams or projects fully independently
- Ability to resolve complex issues and non-defined problems autonomously, with full business acumen
- Strong interpersonal skills, credibility
- Ability to influence senior members of the PA and beyond
- Ability to respect sensitive client, BCG, and people-related information as personal and confidential
- Strong written and verbal communication skills
- Advanced knowledge in Outlook, PowerPoint, and Excel
You will work closely with the Global Practice Management Senior Director, the Regional Practice Area Leaders, and their leadership teams when setting the strategic agenda and driving implementation. For additional tasks, you will collaborate with the PA’s global team of Practice Area Coordinators, Regional Managers, Product & Topic Managers. Further interfaces exist with other global, and regional BCG functions and teams as needed
