Verizon Communications Inc., is an American telecommunications company headquartered in New York City. It is the world’s second-largest telecommunications company by revenue and its mobile network is the largest wireless carrier in the United States, with 114.2 million subscribers as of September 30, 2024.
Associate Director, AI Risk Management
When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you’ll be doing…
As a leader in the AI Center, you will use your expertise in model risk management, experience with implementation of AI, and experience in leading and building a team. You will focus on operationalizing AI and GenAI risk management across Verizon, which includes but is not limited to bias testing, bias mitigation, risk assessment, independent ethics review, and other risk management operations to make sure Verizon models comply with NIST AI RMF and other AI regulations.
You will work closely with data science teams and the entire data scientist community at Verizon in proactively designing and developing unbiased, ethical and interpretable AI and GenAI capabilities. These AI and GenAI capabilities will include predictive, prescriptive, adaptive, and generative applications for all predictions and inferences at Verizon. Models will typically get implemented on-premise, in cloud and/or on the edge, and in both real-time and batch mode depending upon the business applications.
At Verizon, we are on a multi-year journey to industrialize our data science and AI capabilities. Very simply, this means that AI will fuel all decisions and business processes across the company. At $130B+ in annual revenue, this is a pioneering opportunity to design and shape AI at scale in the Telco industry. With our leadership in bringing 5G network nationwide, the opportunity for AI will only grow exponentially in going from enabling billions of predictions to possibly trillions of predictions that are automated and real-time. Therefore, it will be critical that this candidate possess previous experience in research and validation of AI and data science techniques.
- Work collaboratively with different stakeholders to proactively manage AI risk during model development and post-production
- Stay informed on the latest responsible AI trends in both industry and academia, updates of laws/policies/regulations, and finding ways to deliver value by applying and customizing these to our specific problem space.
- Develop testing and validation rigor for all new and next-generation AI methods.
- Collaborate with data scientist teams and senior leaders to ensure model testing and validation discipline is followed for all models, including models deployed in production.
- Establish best practices to ensure adherence to model management guidelines and compliance with our policy standards for privacy, ethics, and bias.
- Inspire our team to create AI applications designed with bias considerations that promote responsible AI both within Verizon and externally with Verizon’s partners.
- Engage with teams across Verizon, develop strong trust and relationships, and identify opportunities to make a further impact on Verizon’s ethical and responsible use of AI.
What we’re looking for…
You have excellent communication, critical thinking, and strategic thinking skills above and beyond the technical knowledge and commercial application experience.
You’ll need to have:
- Bachelor’s degree or four or more years of work experience.
- Six or more years of relevant work experience.
- Experience leading model risk management focusing on AI ethics or model fairness.
- Expertise in AI ethics and responsible AI, passion, and ability to keep abreast of the latest developments in the field and regulation.
- Expert-level understanding and ability to explain both the code and the underlying math used in algorithms/models.
- Coding proficiency with experience in Python, Java, and/or R
Even better if you have one or more of the following:
- Masters of Science in Computer Science, Mathematics, or a related technical field
- Expert level knowledge of AI/ML models, frameworks(keras, pytorch, etc.) and libraries/packages/apis (e.g., scikit)
- Excellent cross-functional collaboration skills, particularly with control functions like legal, privacy, CISO, governance, internal audit, etc.
- Experience with public cloud or other distributed computing services
- Outstanding analytical and problem-solving skills
- Exceptional communication skills, both written and verbal.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Equal Employment Opportunity
We’re proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Senior Business Intelligence Manager
What you’ll be doing…
The Artificial Intelligence & Data (AI&D) organization is an exciting center of excellence supporting all of Verizon. Our team is a catalyst to Verizon’s future in creating networks that move the world forward through the power of Artificial Intelligence & Data.
You will be a strategic thinker joining a high-profile, high-visibility team that powers data science and strategic thinking for Verizon. You will be part of a team that builds tools, analyses, adds insights that inform, quantifies, and enables the visualization of data to drive business decisions for all of Verizon’s networks. With your analytical, big data, and AI/ML expertise, you will deliver business value through business intelligence and data science by driving insights to actions. One way you will accomplish this is by developing analytical views of data utilizing various BI and data science tools such as Tableau, Qlik, Looker, Python and other analytical toolsets. You will also connect various databases to stage data. The business insights and recommendations you provide will help to improve Verizon’s performance across multiple key business metrics.
- Performing ad-hoc analysis and developing reproducible analytical approaches to meet business requirements
- Performing exploratory and targeted data analyses using descriptive statistics and other methods
- Performing geospatial analyses and creating geospatial visualizations to respond to business requests
- Presenting results and recommendations to senior management and business users
- Strategizing, coordinating, detailing, resource planning, and defining scope on multiple projects with evolving timelines in various stages of completing
- Leading collaboration with business leads and VGS to execute all visual design phases from concept and requirements to final hand-off to business unit end-users
- Conducting and ensuring user acceptance testing with VGS for database and applications prior to production release to include software testing, quality assurance, and solution certification and approval
- Establishing and promoting our brand standards and best practices in and across business units and VGS
- Detailing and demonstrating solutions by developing wireframes, production documentation, flowcharts, layouts, diagrams, charts, and models
- Reviewing existing visualizations to assess existing opportunities for improvement within the business and to drive an outstanding User Interface solution
What we’re looking for…
You’ll need to have
- Bachelor’s degree or four or more years of work experience
- Six or more years of relevant work experience
- Knowledge of wireless and wireline network fundamentals
- Experience working with data extraction from databases using SQL
- Experience with visual science / dashboard design principles
Even better if you have one or more of the following
- Masters of Science in Computer Science, Engineering, or a related technical field
- Experience in applying statistical ideas and methods to data sets to answer business problems
- Experience with developing insights, presenting, and influencing strategic decisions using data
- Strong understanding of data science
- Experience with process, data, and automation work
- Experience with Google Cloud Platform (GCP)
- Experience with Python, Spark, and SQL to manipulate data and draw insights from large data sets
- Experience with Alteryx or similar ETL/geospatial tools
- Working knowledge of data engineering techniques
- Proven ability to present complex or technical topics in an engaging way
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
In this hybrid role, you’ll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Senior Data Scientist
What we’re looking for…
You have strong analytical skills and are eager to work in a collaborative environment with global teams to drive ML applications in business problems, develop end-to-end analytical solutions, and communicate insights and findings to leadership. You work independently and are always willing to learn new technologies. You thrive in a dynamic environment and can interact with various partners and multi-functional teams to implement data science-driven business solutions.
You’ll need to have:
- Bachelor’s degree or four or more years of work experience.
- Four or more years of relevant work experience.
- Four or more years of experience in advanced analytics/ predictive modeling in a consulting role.
- Experience with all phases of end-to-end Analytics project
- Experience building models using statistical techniques such as Supervised and Unsupervised Machine Learning models, Deep learning, Text classification etc.
- Knowledge of Python, Sql, PySpark, Scala and/or other languages and tools.
Even better if you have one or more of the following:
- Master’s degree
- Experience in Wireless Network (Telecom or Routing) experience
- Experience working in analytical projects in the telecom domain
- Accuracy and attention to detail
- Experience in data lake (hadoop), SQL, ETL
- Problem solving, analytical, and research skills
- Excellent verbal and written communication
- Experience presenting to and influencing functional leaders and partners
Retail Sales Associate
What you’ll be doing…
As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:
- Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
- Learn and uncover customers’ needs by creating connections and asking the right questions.
- Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
- Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
- Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
- Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
- Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
Join Verizon today and be eligible for a $2,500 sign-on bonus! (subject to the terms and conditions of the award)
We’re hiring immediately and this isn’t your average entry-level position! Whether you’re early in your career or an experienced sales professional, join today and earn from $49,000 to $59,000 a year, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to make an extra $10,000 or more per year in addition to the compensation range quoted earlier. Compensation varies by geography and performance.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we’ve got you covered!
- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both (effective January 1, 2024)
- $2,500 stock grant per year, part of Verizon’s Stock Together award program
- Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more.
Too good to be true? Hear from our Verizon Retail Team Members on what it’s like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you’ll be able to apply your skills while elevating your career.
What we’re looking for…
You’ll need to have:
- High school diploma or GED.
- One or more years of work experience.
- Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
- Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Even better if you have one or more of the following:
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
After you apply…
You may be required to take an assessment. It takes about 20 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Where you’ll be working
In this worksite-based role, you’ll work onsite at a defined location(s).
