Adobe Inc., formerly Adobe Systems Incorporated, is an American computer software company based in San Jose, California. It offers a wide range of programs from web design tools, photo manipulation and vector creation, through to video/audio editing, mobile app development, print layout and animation software.
Relationship Management Specialist
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
For this role as a Solution Account Manager at Adobe you will focus on Adobe’s Workfront solution by managing a portfolio of customers in the mid-market space. With this position, your number one priority is to retain and grow Adobe Workfront clients; with a blend of daily activities that are associated with strategic selling and engaging clients in a variety of ways.  As part of your regular routine, you can expect to work closely with Account Executives, Solution Consultants, Marketing, and Business Advisors to provide value to clients and reveal new growth opportunities. Our team is fueled with a passion for growth, innovation, and a relentless dedication to making our clients successful. We hire dynamic, passionate, and driven individuals who continually strive to be the best in the business.
- Drive Revenue- Close renewal and expansion business, meet and exceed quarterly and annual quotas.
- Account Management- Actively manage the success of a portfolio of assigned Workfront customers, including overseeing their contracts and renewals.
- Account Strategy- Develop and execute account strategies and take ownership of your account’s success.
- Strategic Business Reviews- Engage Clients in regular business reviews to ensure adoption, maturity advancement, and find quick resolutions to concerns.
- Build Relationships- Establish and grow relationships with executive sponsors and decision makers.
- Strategic Partner- Act as a trusted advisor to your clients by providing ongoing value and insights with our products offerings.
- Improve Client Health- Identify and leverage key indicators and data to improve adoption issues and proactively make recommendations.
- Forecasting: Accurately build and maintain a weekly sales forecast.
- 5+ years of experience within sales and account management in B2B SaaS environments.
- A proven sales track record of exceeding 100% of sales quotas.
- Experience developing and executing strategies on assigned accounts to fully leverage technology solutions.
- The ability to execute complex sales cycles that involve multiple teams and products.
- Know how to develop and maintain relationships with executive sponsors and end users.
- Strong ability to position and communicate the value of Workfront within existing and new buying centers.
- Sophisticated selling capabilities; able to identify, create, and convert expansion opportunities.
- An understanding of Adobe’s Content Supply Chain offering and Workfront’s role within it.
- Exceptional organizational, presentation, collaboration, and communication skills.
Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $99,800 — $180,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
Regional Business Enablement Lead, Sales
The Opportunity
Join our Americas Regional Enablement team to lead and improve training and enablement for Adobe’s Digital Experience (DX) sales teams. This role focuses on developing role-based strategies to boost DX sellers’ skills and capabilities. You will collaborate with regional Field leadership to identify and prioritize initiatives that align with corporate and regional business goals.
Key Responsibilities
- Assess and understand skills and enablement needs: Translate these into relevant and measurable program objectives to ensure our teams are empowered and advised.
- Strategic advisor: Act as a strategic advisor to sales leadership by advising and developing enablement strategies that align to business priorities.
- Prioritize essential knowledge: Develop and implement enablement programs that are tied to specific learning outcomes that accelerate sales performance.
- Alignment with Go-To-Market strategy: Ensure enablement strategies align with Adobe’s Go-To-Market strategy and adapt to industry and competitive shifts.
- Innovate in program design: Develop innovative enablement programs to improve time to market and boost learner efficiency and productivity.
- Develop communication strategies: Drive adoption of enablement programs through effective communication strategies.
- Lead detailed project plans: Consider all requirements, constraints, resources, and materials to develop comprehensive project and program plans.
- Partner for feedback: Work with the Director of Americas Enablement and Global Program Leads to gather real-time feedback for global enablement programs.
- Brand ambassador: Serve as a brand ambassador for Worldwide Field Readiness and Enablement, articulating its value proposition clearly and compellingly.
Qualifications for Success
- Experience: demonstrated ability leading regional and/or global enterprise sales enablement programs.
- Sales background: Proven experience in a sales and/or sales management role, preferably in a SaaS environment.
- Excellent communication, critical thinking, analytical, and interpersonal skills, with the ability to effectively influence collaborators at all levels of the business.
- Excellent presentation skills with the ability to comfortably present programs and content, garnering support for new insights and initiatives.
- Proven success in conducting needs analysis and prioritization activities, leading to effective enablement programs and outcomes.
- Problem-solving: Ability to identify and resolve roadblocks through collaboration and partnership.
- Ability to work collaboratively to meet ambitious goals and predefined criteria.
- Possess strong analytical abilities to define metrics, evaluate results, and effectively communicate findings to collaborators.
- Willingness to travel as needed.
Experience Designer, Extensibility
The opportunity
Do you like solving complex problems and building systems that scale? Adobe Design is seeking a designer to join our growing Extensibility team for Creative Cloud and Adobe Express. We are designing next-generation experiences for our wide range of customers—from pro creatives to creative communicators. Your work would include adding to extensibility experiences of partners large and small. You can help craft the future of third-party and first-party extensibility at Adobe.
What you’ll do
- Collaborate with a team of innovative designers and cross-functional partners who are steadfast advocates for our users.
- Design the forward-thinking experiences of how our users discover and use Adobe Express and Firefly as mini, embedded experiences in the places that they work across the web, which includes our partner integrations that embed our creative superpowers on first- and third-party surfaces.
- Navigate ambiguity by taking the initiative to seek clarity.
- Closely collaborate across design teams, as well as product management and engineering partners.
- Convey design through compelling stories—via sketches, storyboards, hi-fidelity mockups, and/or prototypes—and be confident presenting both to leadership and across the design team.
- Help our customers level up, give them more tools to be creative, and push the boundaries of what’s possible in creative tools.
- Participate in or lead research to learn more about our user and partner needs.
What you need to succeed
Must-haves:
- 2+ years of experience and/or training in design or a related field
- College degree or equivalent practical experience in design with an emphasis on graphic design, HCI, or related design field
- Experience with design tools such as Figma, Adobe XD, Illustrator, Photoshop, Keynote, or Sketch
- Experience doing hands-on design of a variety of products, websites, web apps, mobile apps, ecommerce, and native apps
- A proven track record of delivering excellent experiences that meet user needs, product requirements, and strategic business objectives
- Experience working iteratively with an agile engineering team
- Very strong interpersonal, written and oral communication skills and storytelling skills
- Ability to share design rationale persuasively to all functions of the organization
- Deep collaboration focus
- Ability to build functional prototypes to test with users
- A growth mindset, eager to broaden your skills and expertise.
Nice-to-haves:
- Experience designing for both desktop and mobile
- Prior experience designing for the extensibility space (plugins, integrations, etc.)
- Passion for building creative integrations and plugins
- Deep knowledge around and passion for accessible and inclusive design
Category Manager
The Opportunity
Adobe purchases products and services from thousands of suppliers each year. We aim to accelerate Adobe’s continued commercial success through outstanding strategic sourcing. You will have the chance to lead sourcing projects while you partner with internal teams and suppliers to optimize spend across Adobe’s indirect and direct categories.
What you’ll do
- Serve as a liaison with internal business partners and external suppliers in the strategies and execution of sophisticated and impactful sourcing projects related to Adobe’s consumption of Private Infrastructure Hardware, Colocation, Internet Bandwidth, Computer Hardware & Peripherals, AV Hardware, Telecom.
- Build strong trusted relationships with senior internal partners through understanding their objectives and bridging them with those of Global Strategic Sourcing (GSS)
- Proactively seek value-creating opportunities across spend categories
- Oversee the process of disseminating and following contract obligations and instituting a complete strategy to approach renewal.
- Demonstrates expertise in hardware, software categories and commercial models, and apt to train others on the same across the organization.
- Develop, issue, and coordinate RFx activity and lead commercial negotiations to find the best sourcing solution for Adobe.
- Ensure proper risk mitigation through liaising and contributing with Legal. Help internal partners obtain robust Service Level Agreements (SLAs) to ensure reliable performance.
- Report progress on a weekly basis, indicating work planning and work in progress. Add agreements, service details and payment forecasts into procurement systems in a complete and timely manner.
- Drive continuous improvement and organizational change initiatives.
- Key contributor to the strategic direction of Sourcing/Procurement initiatives.
What You’ll Need
- Minimum of a bachelor’s degree in Finance, Business, Economics, or similar (preference: MBA, or JD).
- Strategic Sourcing/Procurement-related industry certification(s) a plus.
- Preference: 5-9 years’ experience in Strategic Sourcing with an emphasis in Private Infrastructure.
- Deep market knowledge, contracting trends, licensing models, and business models.
- Familiarity with fiscal planning cycles and ad hoc financial analysis.
- Exemplify excellent emotional intelligence (EQ) and positively influencing various partners, and improving business dynamics both within Global Procurement and broadly across Adobe; evidence of continuous positive customer feedback.
- Growth mentality: aware of personal strengths and weaknesses; great at receiving, applying, and giving useful feedback.
- Mastery of MS Excel, Word, and PowerPoint.
- Familiarity with BI reporting and spend analysis.
- High attention to detail and the exercise of sound judgment and decision-making.
- Has exceptional written and verbal communications, time management and interpersonal skills.
- Able to synthesize and present complex matters and data analysis in executive presentation views with insightful commentary.
- Must be willing to train and educate users in new processes, policies, and procedures or technologies.
- Handles own workload and priorities effectively. Flexible working times based on company requirements and should be expected at various times through the business year and quarter.