Cognizant Technology Solutions Corporation is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, U.S. Cognizant is part of the NASDAQ-100 and trades under CTSH.
Senior Process Executive-Data
About the job
Job Summary
We are seeking a Senior Process Executive for our B&L team with 2 to 4 years of experience. The ideal candidate will have strong technical skills in MS Excel and preferably domain experience in Escrow Administration and Loan Administration. This role is crucial for ensuring efficient process execution and contributing to the companys overall success.
Responsibilities
- Lead the execution of daily processes to ensure operational efficiency.
- Oversee the accurate and timely completion of tasks related to B&L.
- Provide expert-level support in MS Excel to analyze and interpret data.
- Collaborate with team members to streamline workflows and improve productivity.
- Ensure compliance with company policies and industry regulations.
- Monitor process performance and implement improvements as needed.
- Prepare detailed reports and presentations for management review.
- Assist in the training and development of junior team members.
- Communicate effectively with stakeholders to resolve issues and provide updates.
- Utilize domain knowledge in Escrow Administration to enhance process quality.
- Apply Loan Administration expertise to manage and optimize relevant tasks.
- Contribute to the development of best practices and standard operating procedures.
- Support cross-functional projects and initiatives to drive business goals.
Qualifications
- Possess strong technical skills in MS Excel for data analysis and reporting.
- Demonstrate experience in Escrow Administration and Loan Administration.
- Exhibit excellent communication and interpersonal skills.
- Show ability to work independently and as part of a team.
- Display strong problem-solving and analytical abilities.
- Have a keen attention to detail and a commitment to accuracy.
- Be adaptable and open to learning new skills and technologies.
- Hold a bachelors degree in a relevant field or equivalent experience.
- Preferably have certifications in relevant technical or domain areas.
- Show a proactive approach to identifying and addressing process inefficiencies.
- Demonstrate the ability to manage multiple tasks and prioritize effectively.
- Exhibit a strong understanding of industry regulations and compliance requirements.
- Be committed to continuous improvement and professional development.
Certifications Required
- Microsoft Office Specialist: Excel Certified Mortgage Servicer (CMS) preferred
Process Executive – Voice
Job Summary
Excellent communication skills and interpersonal skills
Proficient in reading speaking of BengaliArabicUrdu Hindi and English
Should be proficient with computers and MS office
Should be able to type 30 words per minute with preferred language Should have fair
Responsibilities
Excellent communication skills and interpersonal skills
Proficient in reading speaking of BengaliArabicUrdu Hindi and English
Should be proficient with computers and MS office
Should be able to type 30 words per minute with preferred language Should have fair
knowledge above navigation on Google Maps Geography Should be able to identify
the area of Opportunity and bring it to the notice of supervisor
Should be able to work in different shifts and locals depending on the business
requirement
Should be able to apply the theoretical knowledge into practice
Job Description
Working on the moderation of the listings and making sure 98 accuracy is
maintained
Making sure the listing are completed within the defined SLATAT time Should be
able to work independently and understand hisher performance metrics Track
hisher own performance need improvise based on the business requirement Should
be able to take manage hisher own performance
Need to be very judgmental in order to make sure that the correct information updated
on the map front
Should be focused to achieve 100 user satisfaction and zero client or customer
escalation
Associate – CS
Job Summary
We are seeking a dedicated GRC Engineer with 3 to 6 years of experience to join our team. The ideal candidate will have hands-on experience with RSA Archer IRM and RSA Archer eGRC. This role involves working in a hybrid model with day shifts. The candidate will contribute to enhancing our governance risk and compliance framework ensuring robust risk management and compliance processes.
Responsibilities
- Implement and maintain RSA Archer IRM and RSA Archer eGRC solutions to support the organizations GRC framework.
- Develop and configure RSA Archer applications workflows and reports to meet business requirements.
- Collaborate with stakeholders to gather and analyze requirements for GRC processes and translate them into technical solutions.
- Provide technical support and troubleshooting for RSA Archer applications to ensure smooth operation.
- Conduct regular assessments and audits to ensure compliance with internal policies and external regulations.
- Create and maintain documentation for GRC processes configurations and procedures.
- Monitor and report on the effectiveness of GRC controls and recommend improvements.
- Train and support end-users on RSA Archer functionalities and best practices.
- Work closely with IT and security teams to integrate RSA Archer with other systems and tools.
- Ensure data integrity and accuracy within the RSA Archer platform.
- Participate in GRC-related projects and initiatives to enhance the organizations risk management capabilities.
- Stay updated with the latest trends and developments in GRC and RSA Archer technologies.
- Contribute to the continuous improvement of GRC processes and methodologies.
Qualifications
- Possess a Bachelors degree in Computer Science Information Technology or a related field.
- Have 3 to 6 years of experience in GRC engineering or a related role.
- Demonstrate hands-on experience with RSA Archer IRM and RSA Archer eGRC.
- Show proficiency in developing and configuring RSA Archer applications and workflows.
- Exhibit strong analytical and problem-solving skills.
- Have excellent communication and collaboration abilities.
- Be detail-oriented and capable of managing multiple tasks simultaneously.
- Display a proactive approach to identifying and addressing GRC issues.
- Show familiarity with regulatory requirements and industry standards.
- Have experience in conducting assessments and audits.
- Demonstrate the ability to create and maintain comprehensive documentation.
- Be committed to continuous learning and professional development.
- Show a strong understanding of risk management and compliance principles.
Manager – Projects
Delivery Manager
Qualification:
Bachelor’s in Science/ Commerce/Engineering or equivalentResponsibility:
Business / Customer:
- Understand and articulate complex problems related to the specific technology.
- Interface with community network to retain technology competitiveness.
- Work with the client team to address escalations and own the resolution during the critical incident scenario.
- Plan and implement major change requests and engineering tasks.
Project / Process:
- Participate in technical audits.
- Identify opportunities for automation standardization and stabilization of environment.
- Lead TIP initiatives and coordinate with CoEs for the implementation of the same.
- Conduct Proof of Concept activities when necessary.
- Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance.
- Prepare run books on specific technology areas.
- Lead reviewer for knowledge articles.
- Implement best practices in specific technology area.
- Responsible for driving the change mgmt effectively by ensuring that regular process health checks are done and bringing in best practices and building SOPs.
- Continuous assessment of the infra/technical environment and address any gaps (for ex.
- : firmware Service Packs Backups).
People / Team:
- Deliver technology training through Academy and/or within project group for technologies/ tools.
- Provide guidance to community members on relevant technology area.
- Participate in recruitment.
Must Have Skills
- IT Service Management
