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Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. Its best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, the Azure cloud computing platform, and the Edge web browser.

Research Intern – MSR Inclusive Futures Team

About the job

Research Internships at Microsoft provide a dynamic environment for research careers with a network of world-class research labs led by globally-recognized scientists and engineers, who pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the environment.

This position is for a Research Internship with the Inclusive Futures research group in MSR’s New York City lab. Our group conducts needs-focused research centered on the requirements, aspirations, and contexts of individuals who are often overlooked or underserved by technologists. You can learn more about our team’s research projects and team members at the Inclusive Futures website.

Responsibilities

Research Interns put inquiry and theory into practice. Alongside fellow doctoral candidates and some of the world’s best researchers, Research Interns learn, collaborate, and network for life. Research Interns not only advance their own careers, but they also contribute to exciting research and development strides. During the 12-week internship, Research Interns are paired with mentors and expected to collaborate with other Research Interns and researchers, present findings, and contribute to the vibrant life of the community. Research internships are available in all areas of research, and are offered year-round, though they typically begin in the summer.

Qualifications

Required Qualifications

  • Accepted or currently enrolled in a PhD program relevant to Human-Computer Interaction, Computer Science, Informatics, Psychology, or a related STEM field.

Other Requirements

  • Research Interns are expected to be physically located in their manager’s Microsoft worksite location for the duration of their internship.
  • In addition to the qualifications below, you’ll need to submit a minimum of two reference letters for this position as well as a cover letter and any relevant work or research samples. After you submit your application, a request for letters may be sent to your list of references on your behalf. Note that reference letters cannot be requested until after you have submitted your application, and furthermore, that they might not be automatically requested for all candidates. You may wish to alert your letter writers in advance, so they will be ready to submit your letter.

Preferred Qualifications

  • Can demonstrate at least 1 year experience conducting original research in (or closely related to) Human-Computer Interaction, Accessibility, Artificial Intelligence (AI), Marginalized Identities, Sociotechnical Systems, Human-Centered Design, or Psychology and further be able to document their research contributions with publicly available resources (e.g., by linking to papers, pre-prints, videos, demonstrations, repositories, articles, press coverage, or research proposals in your submitted CV).
  • Demonstrate proficiency in mixed-methodologies, AI prototyping, systems building, or qualitative research methods.
  • Experience working and innovating with communities.
  • Can provide demonstration of effective interpersonal skills including both cross-group and cross-culture collaboration skills.
  • Demonstrate the ability to think unconventionally to derive creative and innovative solutions.

The base pay range for this internship is USD $6,550 – $12,880 per month. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $8,480 – $13,920 per month.

Business Analyst: MBA Full Time Opportunities

Responsibilities

  • Works within and across teams to deepen expertise in data sources, methodologies, analytical tools and processes, and business and client needs, to facilitate relevant insight generation, reporting, and interpretation. Engages stakeholders to identify and act on opportunities to leverage resources and solutions that were instrumental to success in similar contexts, and consults across teams on decisions related to analyses, insights reporting, and/or their interpretations.
  • Develops appropriate presentations that tell stories of analyses, including dashboards, reports, data visualizations, self-service platforms, slides, and talking points. Ensures presented results are accessible, provide information accurately and clearly, and appropriately speak to the needs of the intended audience(s). Recommends and makes improvements to presentations as appropriate.
  • Determines appropriate analytical tools and techniques to address business questions, executes analyses and interprets results with actionable recommendations, and partners to build on others’ frameworks. Critically evaluates assumptions about data or analysis methods to ensure they are appropriate for answering business questions in context and provides feedback on features and functions of analytical tools (e.g., algorithms, statistical models) developed by Engineering or Data Science teams.
  • Determines factors and/or data types to include in the evaluation of the impact of business, product, and/or operational decisions with little or no guidance. Ensures that evaluations can account for anticipated risks and applies learnings from previous evaluations. Analyzes and reports results or expected outcomes, and identifies relevant recommendations and/or connections to results of other work.
  • Leverages appropriate types of data and/or metrics, determines alignment with business needs and whether to integrate additional data. Identifies and takes steps to address gaps and/or quality issues in data with data providers, in partnership with other teams.

Client Aligned Recruiter, Microsoft AI

Responsibilities

Stakeholder/Client Engagement 

  • Uses data to educate and influence hiring managers on talent acquisition strategy and linking this data to filling the roles. Understands factors relevant to the business and hiring managers’ needs.
  • Understands factors relevant to the business and hiring managers’ needs (e.g., time to hire, location, budget) and uses this knowledge to develop and implement end-to-end hiring plan aligned to the needs of the business group. 
  • Consults a business area on talent needs and opportunities and pushes for the acceptance of differentiated and alternative types of talent (e.g., compete, diverse, nontraditional) that may not be typically considered. 

Data Analysis & Hiring Plans 

  • Analyzes relevant data and trends to provide insight, and consults with a business, area, or subsidiary to implement a hiring plan that addresses both business demand and talent availability for short-term and near-term needs (2-6 months). Reviews and analyzes data and trends to improve staffing performance, and uses insights to support other teams. 

Candidate Attraction 

  • Elicits interest in active and potential candidates by telling the business story, and contributes to the development of new stories. Generates awareness through community outreach events and strategic networking. 
  • Shares learnings on sourcing, recruiting, and/or closing techniques and stories with their own team. Tracks candidate activity and shares with internal stakeholders. 
  • Coaches the client to represent Microsoft’s unique career possibilities, advantages, and rewards that are distinct from those of competitors. 

Candidate Experience 

  • Gathers requirements and develops hiring plans that meet candidate needs throughout the hiring lifecycle. Owns elements of the candidate experience and prepares candidates for next phases of the process. Enhances the candidate experience at all phases of the relationship by proactively identifying factors that may adversely impact the candidate, and sharing with the business to mitigate. 

Talent Sourcing 

  • Uses an understanding of talent markets and complex candidate profiles, as well as growing relationships with new talent pools and communities with future potential, to identify and engage candidates for immediate and future talent needs. 
  • Develops strategies to generate differentiated talent in emerging roles or highly dynamic talent pools to meet long-term business needs (e.g., industry, technical recruiting). 

Candidate Assessment & Screening 

  • Leverages tools and assessment frameworks from Operations teams and Center of Excellence to assess candidates. May contribute to the creation of assessment materials by identifying relevant competencies and job criteria. 
  • Executes initial screening and assessing of candidates. Qualifies talent pool by assessing relevant factors such as ability to hire, relocation considerations, immigration, and compensation. 

Operational Compliance & Excellence 

  • Uses subject matter expertise on applying internal and external staffing policies, standards, and/or regulations throughout the entire staffing lifecycle to educate clients, stakeholders, and other staffers on policy, system, and process issues. Identifies opportunities to optimize policies, systems, and processes. 
  • Maintains current documentation on candidates’ qualifications and status in the appropriate staffing or tracking system, within compliance guidelines (e.g., Office of Federal Compliance Programs, General Data Protection Regulation). Captures relevant data in recruiting platform and leverages data to inform meaningful insights. 

Other

Digital Crimes Unit Investigator

Microsoft’s DCU is a global team of attorneys, investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft.   Through strategic partnerships with Microsoft’s unparalleled Threat Intelligence community, fraud and abuse teams, and engineering support, DCU develops and employs innovative legal and technical strategies to detect, disrupt, and deter cybercriminals, nation-state actors, and cyber-enabled fraud actors. DCU sits in Customer Security & Trust (CST) within Microsoft’s Corporate, External, and Legal Affairs (CELA).

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

DCU is searching for a technically skilled investigator to join our agile and dedicated team. Ideal candidates should have a demonstrated interest in expanding their skills and expertise into new areas and cutting-edge technology, including AI, and commitment to the unique mission of DCU. AI has the potential to change the world, and Microsoft is committed to advancing ethical principles about its use and to identifying and combatting its misuse. Moreover, technology quickly changes, as do the threats and malicious activity. The candidate should be able to thrive in ambiguity, identify critical stakeholders, and deliver results under time constraints.

In this role, you will confront some of the most prolific cybercrimes, including ransomware and other malware, business email compromise (BEC) and account takeover attacks, tech support fraud, and the array of online scams, and some of the most sophisticated cyber actors, including financially motivated networks and state-sponsored groups. You will have the opportunity to work side-by-side and collaborate with world-class threat intelligence and security professionals, security engineers, and fraud and abuse analysts and investigators on investigations of complex cybercrime activity and to develop and compile evidence to build affirmative cases against sophisticated online criminal networks and nation-state actors.  You will serve as one of DCU’s investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers. You will collaborate closely with various security teams across the company to help drive strategies to investigate and disrupt cybercrime to protect our service and customers. Most significantly, you will make the online ecosystem a safer place for users globally.

  • Identify and analyze data sources to uncover cybercrime patterns and trends targeting our services and customers
  • Building proof-of-concept and prototype threat hunting tools, automations, and new capabilities
  • Collaborate with security engineers and cross-company stakeholders to implement comprehensive investigative and enforcement strategies
  • Conduct analysis on large, complex data sets to detect and investigate anomalies, develop actionable insights and strategies
  • Identify and map malicious technical infrastructure used to facilitate cybercrime
  • Work independently to detect, investigate, and understand new and emerging cybercrime attack vectors
  • Partner with DCU attorneys to develop legal strategies to disrupt and impact online criminal networks
  • Drafting criminal referrals for law enforcement
  • Provide expert witness testimony in court filings and proceedings
  • Exceptional written and verbal communication skills, including the ability to translate complex technical findings for a broad range of stakeholders, such as law enforcement, legal counsel, and executives

Embody our Culture and Values

Qualifications

Required/Minimum Qualifications

  • 5+ years experience in Compliance, Finance, Data-Analytics, Investigations, or related field
    • OR equivalent experience.
  • Experience with sophisticated threat actor evidence, including familiarity with common Indicators of Compromise (IOCs), Indicators of Activity (IOAs), and Tools, Techniques, and Procedures (TTPs)

Other Requirements

Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations.  As a condition of employment, the successful candidate will be required to provide proof of citizenship, for assessment of eligibility to access the export-controlled information. To meet this legal requirement, citizenship will be verified via a valid passport.

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

  • Industry certifications related to security and/or investigations in incident response and computer forensics
  • Extensive experience in attribution, creating threat groups, assessing linkages between established threat groups, and communicating attribution assessments to internal stakeholders
  • Proficiency with attacks on endpoints, clouds, networks, and identity-based systems, datasets, communication skills, and investigative practices
  • Published research (blogs, presentations, etc.) on new threat actor TTPs
  • Experience in cryptocurrency and blockchain investigation tools.
  • A solid understanding of Microsoft organizations, technologies, and products and services, especially as they relate to security or threat detection and intelligence
  • Ability to obtain and maintain a United States Security Clearance
  • Proficient knowledge in malware analysis, malware reverse engineering, and behavioral malware analysis
  • Advanced knowledge in intelligence analysis and reporting using standard tools and techniques Advanced skills in analyzing large datasets and developing effective investigative action plans
  • Proven experience in both defensive and offensive operations against threats to corporate or consumer information systems and services

Preferred Tools Proficiency

  • Analytical Tools: Microsoft SQL Server, I2 Analyst Notebook, Paterva Maltego, Kusto (Azure Data Explorer), Python, and other scripting languages

Investigations IC5 – The typical base pay range for this role across the U.S. is USD $115,000 – $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $146,200 – $219,200 per year.

Updated: November 8, 2024 — 1:12 pm

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