Nationwide is owned by its policyholders, and in 2009, had bought all of its common stock for Nationwide Financial Services to become a wholly owned subsidiary of Nationwide and a private company. Nationwide has annual revenue of over $20 billion.

Conference Services Coordinator Technician, Facilities-SS

As a team member in the Finance department at Nationwide, the opportunities are endless! You can grow and learn in diverse areas across many disciplines such as Advanced Analytics, Investments, Actuarial, Accounting, Risk Management, Critical Business Advisor, Internal Audit, and so much more. Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Conference Services Coordinator Technician – Upper Concourse Day Services

The Conference Services Coordinator Technician role will be primarily dedicated to the Upper Concourse Meeting Space of Plaza One. In this position, the Technician will be involved in ensuring excellent execution of the conference center experience, overseeing the general success of each meeting and overall operation of the center.

This is a fully customer facing and focused position and requires the ability to always maintain a professional presence. This position will be office based and work standard business hours, however, due to the nature of the work, extended hours may be required periodically. Will report to a leader within the CRE Work Environment Experience Team.

Responsibilities

• Perform room setups- ensure a consistent look:
• Ability to respond to last minute request- layout changes, extra chairs, easels/flip charts, drop and runs
• Awareness of schedules and ability to proactively and timely flip rooms that have two meetings in the same day.
• Cover Upper Concourse Front Concierge Desk
• Assist with troubleshooting of conference room AV issues
• Spot cleaning, reporting maintenance issues, perform minor maintenance.
• Execute world-class hospitality standards in accordance with the Nationwide values
• Build a strong relationship with key partners such as food service, audiovisual, security, maintenance, janitorial and more
• Respond professionally to the Nationwide Associate and internal requests, accommodating to the best of your ability

Internal Note: Compensation Grade C4

Job Description Summary

Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you!

As a Technician, you’ll provide facility maintenance services and operations including plumbing, carpentry, painting, plastering, electrical maintenance, heating, ventilation and air conditioning (HVAC) maintenance and operations, housekeeping and landscape/grounds maintenance.

Job Description

Key Responsibilities:

• Performs maintenance service and repairs in a specialized technical and skilled trade for the Nationwide’s facilities (see detailed responsibilities by skilled trades below)
• Ensures maximum operational efficiency of facilities and equipment, as well as handles all support equipment.
• Ensures all systems, including utility infrastructure, are fully operational and inspected according to accepted standards and practices, including preventive maintenance schedules.
• Remains familiar with and follows all federal, state and local safety and environmental laws and regulations.

Responsibilities By Specialized Technical And Skilled Trade

• Landscape/Day Service: Assists in the coordination and performance of landscape maintenance duties as directed by a supervisor, to include maintenance of mechanical equipment and irrigation systems, and coordinating and performing snow removal.
• Structural: responsible for carpentry, masonry and painting functions for facilities.
• Electrical: responsible for the layout, assembly, installation, testing, repair and adjustment of electrical distribution and wire communications systems as well as electrical fixtures, apparatus, equipment and wiring such as motors, lighting fixtures, generators, circuit breakers and transformers.
• HVAC Operations: responsible for HVAC maintenance, including assisting with customer service requests, including, but not limited to, hot calls, cold calls, odor complaints, testing and inspection of water and life safety systems (sprinklers, fire pumps, emergency generators, etc.), administers chemical treatment programs, assists with maintenance, fire systems and emergency calls.
• Plumbing: responsible for plumbing, refrigeration and mechanical systems of facilities.

May Perform Other Responsibilities As Assigned.

Reporting Relationships: Reports to Supervisor/Manager. This is an individual contributor role.

Typical Skills And Experiences

Education: High school diploma or equivalent.

Experience: At least two years of proven related work experience.

Knowledge, Abilities and Skills: General knowledge of specialized technical and skilled trade to include HVAC, mechanical and life safety systems. General knowledge of all codes, principles and techniques associated with installation, maintenance, repair and operation of HVAC mechanical systems and devices. Knowledgeable in mechanical test equipment. May have experience and skills in carpentry, painting, plastering, electrical maintenance, plumbing, HVAC maintenance and operations. Must have ability to install, maintain repair and operate moderately complex HVAC, plumbing, or electrical system and devices. Must be familiar with blue prints and electrical schematics.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions

Overtime Eligibility: Eligible (Non-exempt)

Working Conditions: Building maintenance environment. Overtime and non standard work hours as needed. May be required to work non-standard and/or rotating shifts and outside in various weather conditions. Requires the ability to lift and carry objects weighing over 50 ponds, and to push/move up to 100 pounds. Ability to lift, carry, walk, kneel, stoop, climb, balance, work from heights. Frequent exposure to cleaning chemicals and solutions.

ADA: The above statements cover what are generally believed to the principal and essential function of this job. Specific circumstances may allow or require some associated assigned to the job to perform a somewhat different combination of duties

Safety Sensitive: This job has been identified as a Safety Sensitive position and, according to our substance free workplace program, may be subject to random alcohol and other drug testing.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NTD Paralegal Specialist

Would you thrive in an environment where you can deliver top-quality legal services to support the mission of a Fortune 100 insurance company to protect people, businesses and futures with extraordinary care? If you enjoy having a diverse workload, are adaptable, technologically skilled, possess strong collaboration skills and bring a team-oriented approach needed for success in a civil litigation environment, our team may be the place for you!

Nationwide Trial Division is a national team with approximately 40 offices through six regions across the United States. Our Paralegal Specialists have experience in a law firm setting, require moderate to low guidance and oversight, have an extensive working knowledge of property and casualty insurance defense and/or subrogation law, as well as legal concepts, terminology, and processes. As a Paralegal Specialist, you’ll provide pre-trial and trial support to a team of legal professionals representing clients under both commercial and personal lines insurance policies. You’ll support legal teams with a highly productive case volume that reflects our collective commitment to innovative thinking, effective collaboration, embracing technology, and a highly organized approach to case management.

Job Description

Key Responsibilities:

• Provides the highest level of pre-trial and trial support for complex litigated matters. Assists in the preparation, review, filing, and service of complex motions, pleadings, discovery and subpoenas, including dispositive motions. Reviews and prepares documents for document production requests. Analyzes and responds to incoming discovery. Reviews and analyzes medical records. Independently conducts legal research and writing assignments, which may include the preparation of extensive medical chronologies, deposition outlines, and deposition summaries of fact and expert witnesses. Takes initiative to move case files to trial/resolution. Works autonomously, with little to no supervision.
• Coordinates and schedules depositions, hearings, and meetings, communicates with clients and expert witnesses.
• Provides administrative support to trial team(s) including the retrieval of information from our document management system, and the assembly of exhibits, binders, and appendices for depositions, court filings, hearings, and trial. Maintains working knowledge of court procedures and local rules. Reviews court dockets and retrieves case information. Prepares case file and discovery impact reports.
• Understands and maintains confidentiality in respect to the attorney-client privilege/relationship, trial strategies, Ethics rules, the identities of the plaintiff, defense clients and claims’ customers.
• Has superior knowledge of each file assigned to trial team(s) and is capable of independently understanding the relevancy of case information as it pertains to assisting in the preparation for depositions, hearings, pre-trial conferences and trial.
• Brings a well-developed sense of organization to coordinate workflow, support the overall litigation strategy.
• Mentors and trains less experienced Paralegals and Legal Assistant on organizational policies and processes and assists Managing Attorney with onboarding new members of the trial team(s). Assists Managing Attorney with the coordination of workflow of support staff. Works on special projects as needed. Assists Managing Attorney with the implementation of new processes and new technology and acts as a champion of efficiency, modernization, and change.

May performs other responsibilities as assigned.

Reporting Relationships: Reports to Managing Attorney

Typical Skills and Experiences:

Education: Undergraduate studies in business administration, insurance or other related areas preferred.

License/Certification/Designation: Certification in paralegal studies strongly preferred or developed paralegal experience.

Experience: Typically, eight years’ experience in a paralegal capacity with proven performance.

Knowledge, Abilities and Skills: Has general knowledge of law office operations, practices and procedures. Experience in filing and scheduling procedures of the various courts, as well as how to use federal and state e-filing and e-Court systems, Microsoft Office Suite, case management databases, such as Legal Files is preferred. Understanding of insurance practice civil defense in state courts and agencies and understanding of both personal and commercial lines policies is preferred. Excellent verbal and written communication skills for interaction with attorneys, paralegals, court personnel, clients and claims’ staff. Strong organizational skills, detail oriented, focused, technologically savvy, adaptable to learning new systems and processes, and can prioritize and multitask. Exercise independent initiative and judgment in daily tasks. Ability to design and maintain filing and tickler follow-up systems. Ability to acquire skills and/or knowledge necessary to research information and determine the applicability of legal action. Must also acknowledge and comply with all corporate and NTD policies and procedures. Complies with the private practice of law policy and the ethical rules of the state where the position is located.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Executive Administrative Assistant

Job Description Summary

Are you a problem solver and detailed oriented? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to solve challenges, we want to hear from you!

As an Executive Administrative Assistant, you’ll perform a wide variety of confidential, detailed and complex administrative functions under direct supervision. You will coordinate meetings and make business and travel arrangement decisions for your leader(s) and their team. You’ll plan, organize and schedule your own work and may serve as an informal mentor to other administrative assistants in the office.

Job Description

Key Responsibilities: 

• Focuses on both daily and longer-range calendar for multiple leaders and teams. Manages leader’s personal calendar as directed.
• Coordinates travel plans for leader(s) and team and makes mid-trip changes quickly when required.
• Compiles information for reports and presentations.
• Screens communications for action items and due dates, bringing key items to the leader’s attention. Initiates necessary actions, e.g., follow-ups, prioritizations, action required, etc. Drafts responses for executive review, implementing their style into all communications. Rarely seeks guidance on email replies.
• Provides assistance with office procedures or processes that help the team be more productive and efficient.
• Monitors departmental expenses, processes expense reports in a timely manner and monitors expense reports submitted by executive and staff for accurate reporting.
• Manages budget for meeting planning. Conducts quality checks on invoices/accounts payable. Inputs travel expense and other expenses for payment; reviews and passes to office budget coordinator.
• Keeps current on Nationwide procedure changes, Human Resources policy changes, business environment, etc. that impact department level plans.
• May participate in special projects as assigned.

May perform other responsibilities as assigned.

Reporting Relationships: Typically reports to an Associate Vice President level executive or above, and may support multiple executives and their staff. This is an individual contributor role.

Typical Skills and Experiences: 

Education: High school, vocational or technical business school studies in secretarial science; some undergraduate-level coursework beneficial.

License/Certification/Designation: Administrative professional certification(s) such as Certified Administrative Professional (CAP) or Certified World Class Assistant (CWCA) are a plus.

Experience: Typically, six or more years related administrative assistant experience. Nationwide experience is highly desirable.

Knowledge, Abilities and Skills: Knowledge of company policies and organizational structure. Understanding of office practices and procedures. Ability to make decisions and recommend solutions to work processing and office management problems. Strong communication skills to interact with all levels of leaders, associates, and external contacts. Ability to proofread own work and work of others for content and format accuracy. Intermediate mathematical calculation skills. Ability to build effective business relationships.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Specialist, Contract Underwriting – E&S/Specialty

Job Description

Key Responsibilities: 

• Reviews individual risks with assigned agents or programs within assigned territory and either declines or accepts business based upon information necessary to make the decision.  The underwriter analyzes, with a high level of technical expertise, exposures to loss, develops an adequate premium charge for the exposure and determines appropriate endorsements and exclusions to address loss exposures for the insurance contract. Within department guidelines, places reinsurance, if any, for the account.
• Achieves individual production and loss ratio goals within assigned territory through sound territory management and marketing. Achieves production, profitability and service objectives. Quotes, prices and underwrites new and renewal policies and endorsements, primarily for complex or service sensitive accounts. Monitors risk selection and pricing decisions for entire agency plant, both on a book of business and individual account level basis. Works with more complex issues concerning coverage, programs, agents and program managers. The underwriter continually analyzes premium and loss results in their territory or assigned agents by agency, state, major class of business and by program. Continually assess quality of submissions and makes corrective action recommendations. Development and implementation of specific action plans may be required
• Handles policy maintenance items and other mid-term requests. Reviews endorsement requests and processes necessary changes to the policy. Reviews loss control reports and makes recommendations to the agent and/or changes to the policy. Follows up on outstanding information as required. Reviews claim activity and takes appropriate action. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans.
• Fosters positive business relationships with general agents through daily contact with assigned agents by developing and maintaining good rapport and resolving agency conflicts.  Travels to agency offices as required for audits, training or marketing visits. Entertains agents visiting the Company as required. Assists with development of marketing ideas and strategies for underwriting seminars and other marketing campaigns.
• Places reinsurance per department guidelines based upon the appropriate use of all reinsurance facilities used by the department, including various treaty semiautomatic and facultative reinsurance. Maintains good working relationship with reinsurers.
• Markets Nationwide products and services to help drive agency and company results, including all enterprise products that may enhance offerings. Assists agency with strategies for pipeline management, producer development and to develop new business in targeted industries and preferred markets. Responds effectively to assess accounts and develop business propositions that win the business.
• Other responsibilities as assigned may include program research and development, form development, rate development, technical assistance to Agents, Underwriting Assistants, and other Underwriters. Proactively develops technical and business knowledge through internal and external venues

May perform other responsibilities as assigned.

Reporting Relationships:  Reports to Department Manager

Typical Skills and Experiences: 

Education:  Undergraduate degree preferred. Equivalent work experience will be considered in lieu of a degree.

License/Certification/Designation: Completion of general insurance courses such as CPCU, CIC, AU, ARM, CPIW, CWIS, or ASLI is preferred.

Experience:  Six years related experience or five years as an underwriter, excess & surplus lines preferred.