Job Description

Job Summary:

Camden’s Maintenance Supervisors are experts in the maintenance of multifamily communities, and are dedicated to creating lasting impressions for our residents by anticipating needs and exceeding expectations. The Maintenance Supervisor is responsible for leading the maintenance team and overseeing the overall maintenance of the community, including repairs, the make-ready process, and preventative maintenance. Our ideal candidate will have the ability to lead with a customer focused attitude and team player mentality, committed to meeting community goals.

Essential Functions:

• Supervise the maintenance team and efficiently schedule maintenance activities, such as make readies and service requests
• Monitor and prioritize service request and tasks; identify and expedite emergencies that should be top priority
• Communicate assignments to the maintenance team and monitor the work load throughout the day to make sure that tasks are completed timely and efficiently
• Coordinate, schedule, and perform preventative maintenance on community and apartment appliances and equipment
• Manage the make ready process by walking vacant apartments after move-out to determine make ready needs, communicating with vendors and monitoring progress, ensuring that all repairs and replacements are completed, and notifying the Community Manager when the make ready process is complete
• Monitor repairs that are continuously repeated and work with the team to determine a cause and course of action
• Participate in completing service requests including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems, etc.
• Accurately complete records in OneSite regarding service requests, preventative maintenance, and make-ready of vacant apartments
• Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the Community Manager
• Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
• Assist Community Manager in recruiting and interviewing potential maintenance team members
• Train, develop, and mentor the community’s maintenance staff
• Periodically complete written property safety audits
• Responsible for maintaining adequate inventory of supplies for repairs
• Monitor monthly maintenance budget and provide input to Community Manager for determining annual budgets
• Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed
• May oversee new development or rehabilitation of a community (i.e., market surveys/strategies, provide property management insight/input to construction team or contractor, walk apartments, punch-out, etc.)
• Maintain overall organization and cleanliness of work areas and maintenance shops

Qualifications:

• High school diploma and some college or trade school preferred
• Minimum of 3 years of general maintenance experience, at least 1 year of apartment maintenance experience required
• Previous supervisory experience is required
• EPA certification Type I and II, or Universal and CPO certification required
• Must be able to perform tile work, carpentry repairs, and all facets of the apartment make-ready process
• Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.).
• Certified Apartment Service Technician (CAMT) preferred
• Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electricians, etc.)
• Must have valid driver’s license, dependable transportation and be able to accommodate a rotating on-call schedule
• Ability to work a varied schedule including weekends and holidays as required

And here’s the fine print HR wants you to know:

• Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, climbing ladders/stairs, walking on rooftops, lifting/moving/carrying light to heavy weight material/appliances/equipment up to 50 lbs. and using the dolly/buddy system for equipment over 50 lbs.
• Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, gripping and elbow motion)
• Must have normal range of hearing, vision, color discrimination and depth perception for proper operation of machines and equipment
• Will be exposed to some low to medium level noise when using machinery or power tools
• Must be able to complete tasks wearing appropriate personal protective equipment (PPE) (i.e., goggles, masks, gloves, etc.)
• Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.).
• Hazards can be minimized with proper lifting techniques, SDS and general safety training, and wearing appropriate PPE
• Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, etc.
• Must be able to apply common sense understanding to carry out instructions and plans
• Deals with standardized situations with occasional or no deviations from standard procedures
• Requires public contact and excellent interpersonal skills
• Attendance and punctuality is essential for success in this position
• Contact your HR team for the position’s Physical Demands Analysis

This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.

To learn more about our awesome Benefits, visit Camden Benefits .

Senior Staff Accountant (Fixed Assets) | Camden Corporate Office (Hybrid Position)

JOB DESCRIPTION

The Fixed Assets Senior Staff Accountant is responsible for the day-to-day accounting for development projects, capital expenditures, as well as directly assisting in the account for real estate acquisitions and dispositions and other technical areas. This role involves strong analytical and communication skills to continuously improve on current processes and stakeholder deliverables.

Essential Functions

• Responsible for day-to-day accounting activities related to Camden’s development projects and capital expenditures.
• Proactively team with Fixed Assets Staff Accountant as part of a supportive work environment.
• Apply accounting policies in accordance with US GAAP and ensure compliance with internal controls.
• Assist the Manager of Fixed Assets Accounting in identifying topics and researching accounting standards to support new or changes to existing accounting policies and procedures.
• Collaborate and communicate financial results, trends and other ad hoc analysis to key internal stakeholders, including Construction and Facilities teams.
• Directly support the Manager of Fixed Assets in the accounting processes for acquisitions and dispositions of real estate.
• Proactively collaborate with other groups, including Construction, Facilities, Treasury, Finance and IT to assist in process improvements, resolve issues and increase efficiency.
• Support the Fixed Assets Accounting Manager in ERP financial system transformation projects and other special projects.
• Assist in data collection to support Financial Reporting in the preparation of data disclosed in Form 10-Q and 10-K SEC filings, as needed.
• Prepare deliverables in support of the annual budgeting process in areas of capital expenditures, depreciation, overhead allocations and operating property financial results.
• Participate in environment of continuous improvement by actively seeking and proposing areas of automation and efficiency.

Requirements

• Bachelor’s and/or advanced degree in Accounting required
• Certified Public Accountant preferred
• Minimum 3 years of professional accounting experience required
• Excellent written and verbal communication skills
• Knowledge of GAAP regulations and SOX frameworks
• Extensive experience with ERP systems (Oracle and/or SAP), high proficiency in Microsoft Excel and knowledge of business intelligence tools (e.g., Microsoft Power BI, etc.)

And here’s the fine print HR wants you to know:

• Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
• Will use some repetitive motion of hand-wrist in using computer and writing
• Must have normal range of vision to complete applications, leases, general paperwork and handle computerized bookkeeping duties; hearing and speech to communicate with residents, vendors, supervisors and coworkers on the telephone or in person on a regular basis
• Must handle stressful, urgent, novel and diverse work situations on a daily basis
• Emotional stability and personal maturity are important attributes in this position
• Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
• Hazards can be avoided with proper lifting techniques, SDS and general safety training
• Will be regularly called upon to work long hours and odd schedules (including weekends)
• Position requires periodic travel by automobile to handle work-related activities
• May require airline travel, out-of-town and /or overnight trips
• Attendance and punctuality is essential for success in this position
• Contact your HR team for the position’s Physical Demands Analysis

Maintenance Technician | Camden Fairfax Corner

Are you customer focused, have a passion for people and like to have fun? Our Maintenance Technician is responsible for maintenance service requests for the community. They are customer focused and team players who take pride in the work they perform which may also include make-readies, groundskeeping, pool maintenance and preventative maintenance, etc. Camden Maintenance Technicians are experts in customer service who are able to understand and anticipate our customers’ needs to create exceptional experiences.

Essential Functions:

• Respond to and complete service requests in a timely manner
• Coordinate with the maintenance supervisor and team to prioritize tasks throughout the day
• Provide excellent customer service when interacting with residents, guests, and vendors
• Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the maintenance supervisor
• Perform preventative maintenance on equipment within the community
• Prepare vacant apartments for move-in, including completing any necessary repairs or replacements
• Ensure upkeep of community appearance by replacing lightbulbs, removing trash and litter, painting and performing repairs
• Accurately complete records in Onesite regarding service requests, preventative maintenance, and make-ready of vacant apartments
• Perform electrical and plumbing work as required
• Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed

Qualifications:

• Six months of maintenance experience, preferably in the apartment industry
• High School Diploma preferred; certification from an accredited trade school highly desired
• EPA Type I, Type II or Universal certification strongly preferred
• Demonstrate knowledge of technical skills as it relates to apartment maintenance
• Handle tile work, carpentry repairs and all facets of the make ready process
• Troubleshoot and repair HVAC, plumbing, electrical and all other systems at the community
• Must have valid driver’s license, dependable transportation and be able to accommodate a rotating on-call schedule
• Ability to work a varied schedule including weekends and holidays as required

And here’s the fine print HR wants you to know:

• Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment up to 50 lbs.), climbing ladders/stairs, and walking on rooftops.
• Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion).
• Must have normal range of hearing, vision, color discrimination and depth perception for proper operation of machines and equipment.
• Must be able to complete tasks wearing appropriate safety equipment (i.e., goggles, masks, gloves, etc.).
• Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, etc.
• Must be able to apply common sense understanding to carry out instructions and plans.
• Deals with standardized situations with occasional or no deviations from standard procedures.
• Requires public contact and excellent interpersonal skills.
• Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.).
• Will be exposed to some low-level noise when using power tools.
• Hazards can be minimized with proper lifting techniques, SDS and general safety training, and wearing of proper safety equipment.
• Attendance and punctuality is essential for success in this position
• Contact your HR team for the position’s Physical Demands Analysis

This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.

Customer Relations Advisor | Remote Position

Remote Positions Available in All Camden Markets: Washington D.C., Raleigh, Charlotte, Atlanta, Nashville, Orlando, Tampa, SE Florida, Houston, Austin, Dallas, Denver, LA/Orange County, San Diego, and Phoenix.

Job Summary:

Are you customer focused, have a passion for people, and like to have fun? Camden’s Customer Relations Advisors are responsible for assisting current and potential residents at Camden communities across the country. They help provide Living Excellence by responding to requests for leasing information, service requests, and any other community related questions. Our advisors have excellent communication skills, think outside of the box, and have the ability to create connections and lasting impressions. They are experts in customer service who are able to understand and anticipate our customers’ needs to create exceptional experience.

Essential Functions:

• Assist potential residents with detailed leasing information for Camden Communities nationwide, including creating quotes and scheduling leasing appointments
• Showcase the value of the community features as they relate to the customers’ needs
• Assist current residents with requests for maintenance, courtesy officers, and other community related questions and issues
• Accurately capture resident and prospect information for communication and record keeping
• Ensure excellent customer relations by responding to requests by phone, email, and chat in a timely manner and maintaining a customer focused attitude at all times
• Escalate issues through the appropriate channels when necessary
• Use problem solving skills and best judgment to handle unpredictable situations as they arise
• Consistently meet all performance standards including schedule adherence, average handling time, and call quality
• Take an active role in ensuring the department goals and objectives are being met or exceeded
• The expectation is that 95% of your time will be spent taking calls on a defined schedule, with 5% devoted to training and reporting
• Will assist in other projects and activities as needed

Requirements:

• Bachelor’s degree preferred
• Experience in a customer related field required, experience in the multi-family industry or a contact center environment preferred
• Must have a customer focused attitude and creative problem solving skills to handle difficult situations and ensure a high level of customer satisfaction
• Ability to multi-task, take initiative and work effectively in a fast paced environment
• Excellent documentation and written and verbal communication skills
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook
• Flexibility to work various shifts including nights, weekends, holidays, and overtime as required
• In the event of an emergency situation, you may be required to work remotely and as such should have internet access
• Bilingual (English/Spanish) a plus
• Ability to sit for extended periods of time

And here’s the fine print HR wants you to know

• Job is intermittently sedentary but requires mobility (i.e., climb stairs)
• Will use some repetitive motion of hand-wrist in using computer and writing
• Works in a typical office setting
• Emotional stability and personal maturity are important attributes in this position
• Must handle stressful, urgent, novel and diverse work situations on a daily basis
• May require long hours and odd schedules (including weekends)
• Position requires periodic travel by automobile to handle work-related activities
• May require airline travel, out-of-town and /or overnight trips
• Attendance and punctuality is essential for success in this position
• Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate PPE
• Contact your HR team for the position’s Physical Demands Analysis