HSBC Holdings plc is a British universal bank and financial services group headquartered in London, England, with historical and business links to East Asia and a multinational footprint. It is the largest Europe-based bank by total assets, ahead of BNP Paribas, with US$2.919 trillion as of December 2023.
Business Analyst
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Business Analyst
Principal responsibilities
- Gather, analyze, and documents the business requirements from stakeholders.
- Create workflows and functional specifications.
- Liaise between business and IT teams.
- Develop and execute test plans, cases and scripts based on requirements.
- Identify, documents and track bugs ensuring timely resolution.
Requirements
- Bachelor’s degree in business, information technology, computer science or a related field.
- 3-4 years experiences as analyst or software tester.
- Familiarity with SDLC and Basic testing methodologies
- Proficiency in using common tools like JIRA, Confluence, MS office.
- Good communication skills to work with both Technical and non-technical stakeholders.
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Sustainability Reporting Lead – Asset Management.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Sustainability Reporting Lead – Asset Management.
Principal responsibilities
- Maintain HSBC’s internal control standards, including timely implementation of internal and external audit issues and any issues raised by external regulators.
- Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including the Group Compliance policy.
- Coordinating the production of HSBC Asset Mgmt. sustainable finance disclosures via the Annual Report & Accounts, website, and other materials.
- Ensure sustainable finance disclosure requirements are being met through Group-wide disclosure;
- Ensure there is a robust verification process maintained for external ESG disclosures.
- Coordinating production of Asset mgmt. sustainable MI.
Requirements
- Minimum 8 years’ experience within Finance at a major institution, ideally with experience of managing business performance and new reporting requirements.
- Commercial outlook – able to connect numbers, performance drivers and ‘real world’ events.
- Deep knowledge of HSBC’s business strategy, operations and structure.
- Highly-motivated, diligent, collaborative, personable and capable of working independently and exercising judgment.
- Project management skills, including creating lean processes and governance structures.
- Strong people and communication skills – able to develop and articulate a viewpoint when working with a broad range of stakeholders.
- Able to prioritise tasks, resolve problems and respond effectively to emerging issues.
- Quantitative degree, ideally with professional education in Finance (Qualified Accountant).
Analyst – Intern
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Analyst – Intern.
Principal responsibilities
• Delivers end to end on simple projects or Proof of Concept (POC) assignments. Should assist in delivery of more complicated analyses/strategies based on learning curve.
• This role requires the incumbent to execute the assigned projects/ analysis as per the agreed timelines and with accuracy and quality
• Work with multiple customers/functions on multiple projects simultaneously and deliver in a timely, efficient and effective manner.
• Independently resolve queries/issues associated with a project
• Gain knowledge of the business and product landscape across all business units.
• Gain knowledge of processes and support implementation of process efficiency initiatives
• Ensure adherence with all the applicable compliance policies and business standards of organization as applicable
Requirements
• Bachelors or Master’s Degree from reputed university with concentration on marketing, finance, economics or other quantitative fields such as statistics or engineering.
• Prior experience in working on various statistical tools like R/ Matlab / SAS / Python expected.
• Ability to comprehend intricate problems and analyze them with data and provide a feasible solution framework.
• Good written and verbal communication skills. Ability to develop and effectively communicate complex concepts and ideas
• Ability to work in cross-functional teams. Strong interpersonal skills and drive for success
Universal Banker
In line with the TCF principles the organization has changed its approach from mere transaction processing outlets to need based sales. The PSE would be responsible for implementing TCF principles in his day to day dealing with the customers. The major function of this role is to ensure effective delivery of branch customer interface functions in the front office and teller areas in order to achieve a high level of customer satisfaction along with operational efficiency.
Impact on the Business / Function
- Contributes to improving productivity in the branch
- Branch hygiene standards
Customers / Stakeholders
- Ensure positive customer experience and manage complaints / escalations
Leadership & Teamwork
- Establish mutual respect and trust in dealing with others
Operational Effectiveness & Control
- Adherence to overall operational standards set by the bank
- Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations
- Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures.
- Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities
- Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required
- Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe
- Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC;
- Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager
- Demonstrate an understanding of PEP acceptance, prohibition, CDD & EDD guidelines in order to ensure that the INM RBWM is fully compliant with the PEP LoBP.
- Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail
- To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc
- Ensure that all records are obtained in respect of INM RBWM customers or New to bank customer for any products and services provided by HSBC are as per the process laid down.
- Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers
- Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures
- To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same
- Necessary remediation steps need to be undertaken in case if there is any breach or non-adherence to the policy laid down in the LoBP
- Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification
- The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner
- Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile
Requirements
- Graduate with 2 years of experience
- Holistic understanding of the Branch Operations and Processes of the bank
- Sound understanding of the company’s customer service requirements
Principal Engineer
We are currently seeking an experienced professional to join our team in the role of Principal Engineer
Location: Pune/ Hyderabad
Department Background: WPB Technology
The Opportunity:
This role will support the WPB Tech Insurance business projects and transformation programmes :
- Delivering new Tech services, exploiting current infrastructure technologies
- Migrating applications to IaaS / PaaS platforms on internal and external cloud.
- Driving a greater utilization of virtualization and lower cost storage
- Migrating away from non-strategic technology platforms
- Optimizing data backup and retention policies
- Reducing the number of end user devices.
Almost without exception, the PE role has been created to recognize and reward technical achievement. This stands as an alternative to managerial advancement, which until recently was the only way of recognizing technical talent.
It realize the benefit of a technical career track that runs in parallel to the managerial track. Its main purpose is to provide an alternative for those individuals not motivated to move into managerial roles.
Principal Engineers (PE) are the second highest level of the IC Engineering Career Path.
The job holder exist to grow the capability of our engineering organization to increase customer value through implementing the right technical solutions in the right way. PE’s are “a key technical consultant in a deep area of expertise or across multiple areas. The job holder is a strategist, shaping engineering business decisions and processes. PEs also provide leadership for technical disciplines, competencies and professions, and develop architectures, standards, and tools.”
What you’ll do:
- The PE role usually stands at the near top of this technical career track.
- PEs are expected to provide technical advice to senior management when making major decisions. The job holder are also expected to solve complex problems that have a business critical impact, and to form task forces that are assigned to address one-off issues.
- Shape Engineering strategy
- Create commercially valuable products or services through innovative use of technology
- Contribute to the wider technology community through conference presentations, white papers, blog posts
- Mentor technology talent and take an active role in the development of others
- In summary, the purpose of the PE role is to both recognize technical talent and to increase the business value obtained from their efforts.
What you will need to succeed in the role:
- Minimum Bachelor level University degree in Engineering, Computer Science or a similar related subject
- Demonstrable expert knowledge in a large IT estate, ideally within Financial Services and solid knowledge of the industry ITIL Service Management framework, latest coding standards, Insurance technical stack
- Previous Head of IT, or CIO level experience, ideally within a Group or Regional corporate model
- Strong communication and interpersonal skills to a wide range of individuals and groups and at different levels of seniority
- Self-starter and effective collaborator. Innovative and able to assess needs and propose solutions
- Ability to influence without direct management authority, in a large and complex matrixed organization
- Demonstrable expert knowledge within Insurance and / or Financial Services
Expectations in role are to
- Deliver high quality technology platforms with tiered service levels
- Deliver cost savings and efficiency through reduced complexity
- Improve time to market for delivery of services
- Enable effective regulatory, audit and security controls
- Drive productivity and sustainability
