The company was founded by Chicago physician Wallace Calvin Abbott in 1888 to formulate known drugs; today, it sells medical devices, diagnostics, branded generic medicines and nutritional products. It split off its research-based pharmaceuticals business into AbbVie in 2013. Green Oaks, Illinois, U.S.
Insurance Data Management, Specialist III
About the job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Job Title
Insurance Data Management, Specialist III
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Your Family, Be Your True Self, And Live a Full Life. You’ll Also Have Access To
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works onsite at our Livermore, CA location in the Abbott Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the world’s greatest healthcare challenges.
As the Medical Collector, you’ll have the chance to:
- Serve as the liaison between insurance companies, patients and the departments;
- Ensure claims are processed and followed up to meet company goals of account receivable days, aging account percentages and cash goals;
- Research and answer all questions and complaints, regarding patient responsibility balances and billing inquiries sent to them through the customer call center with the highest degree of courtesy and professionalism.
What You’ll Work On
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Collector Level III
- Research and resolve payment discrepancies.
- Review and manage the AR aging report and provide explanations of past due balances to management.
- Work aged accounts on assigned payers prioritizing accounts that are approaching timely filing denial.
- Identify issues or trends with accounts and provide suggestions for resolutions.
- Escalate exhausted appeals efforts for resolution with payer.
- Performs assigned Revenue Cycle duties as directed by the Revenue Cycle Supervisor.
- Able to submit a root cause analysis report.
- Prepare write off requests as needed for any uncollectable balances.
- Keeps supervisor informed of areas of concern and problems identified.
- Provide training to new and existing staff members as instructed by supervisor. Use and follow company procedures in training. Quality check work to ensure accuracy, efficiency and uniformity. Re-train staff as often as needed.
- Ensure staff complete all assigned tasks in a timely manner and that they have the resources and tools to perform their jobs. i.e. access to software. Advise supervisor immediately if they do not.
- Review/knowledge of contracts to determine correct reimbursement for each account.
- Analyze and document A/R problems and implement processes to enhance efficiencies.
- Documenting accurate and appropriate notes on corresponding systems as needed.
- Outgoing correspondence (internal or external) must be written in a clear, concise, and professional manner.
- Provide coverage as needed to include performing staff’s work during their absences as assigned by management. Assist in areas of needs as assigned by supervisor.
- Maintains positive and regular results-oriented communication with payer representatives.
- Navigate and works all payer websites. Provide support to staff as needed.
- Enroll in payer newsletters and advise manager of needs.
- Initiate appeals to payers following the guidelines outlined for that payer. Note account and track appeal to resolution.
- Utilizes strong communication and customer service skills.
- Consistently practices good judgment and problem-solving skills when handling confidential information.
- Regular attendance and punctuality.
Key Results
- Working Denials in a timely manner that results in cash collection goals.
- Represent company and team in a professional and positive manner.
- Meet and exceed daily and monthly productivity goals.
- Detailed oriented, careful and with a focus on quality in accomplishing tasks.
- Able to toggle between computer screens
- Issues identified and resolved within an average of 48 hours.
- Adapts to changing business needs, conditions, and work responsibilities.
- Effective communications with staff and management.
- Always maintain confidentiality.
- Present ideas for improvements and strategies to meet goals. Offer viable solutions to problems.
- Promote teamwork, remaining available to assist staff as needed.
- Performs any other function as required by management.
- Report to manager any non-compliance with staff as observed by you.
- Participate in personal development training and cross training as instructed by management.
Required Qualifications
- High school diploma or GED required
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Preferred Qualifications
- Associate degree preferred
- Preferred years of experience – Level three 5+ years of experience.
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Influencer Specialist
About the job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Job Title
Influencer Specialist
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Your Family, Be Your True Self, And Live a Full Life. You’ll Also Have Access To
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Alameda, CA location in the Lingo Division. Working on Lingo, you will help build a next-generation technology that enables individuals to make decisions about how to improve energy, lose weight or enhance athletic performance. The Lingo team embodies a start-up culture and mindset with the backing of Abbott, a company with a rich history of healthcare innovation. As an Influencer Specialist you will lead the influencer program at Lingo. You will work closely with Lingo business leadership to drive communication with influential individuals and groups and introduce them to Lingo.
What You’ll Work On
- Develop, refine and execute an influencer strategy that reaches brand objectives and target audiences
- Identify and vet all potential Lingo partners to meet brand standards and to ensure resonance with our target
- Nurture authentic relationships with Lingo brand partners to expand reach and engagement
- Work with all Lingo partners to enable accurate communication to consumers
- Create high impact, culturally relevant activations and campaigns to drive education and adoption of our product
- Collaborate with marketing, PR, and social media teams to integrate influencer campaigns with broader marketing initiatives
- Uncover and recommend partnerships with relevant and complimentary brand partners to drive relevance for Lingo
- Partner with our influencer agency to contract and manage relationships and meet KPIs within budget
- Track, analyze, and report on the performance of influencer campaigns and partnerships
- Monitor influencer content and community responses and partner with influencers and marketing team to address issues
- Stay up to date on broader marketing trends and how Lingo can utilize them to drive impact
- Manage overall influencer program budget and be responsible for maximizing the ROI.
Required Qualifications
- Bachelor’s Degree r
- 6+ years experience in agency or in-house.
- Experience building influencer programs from the ground up with a diverse set of brands
- Excellent storyteller, educator and entertainer
- Excellent relationship builder
- Excellent project management skills – able to drive internal cross function resources and external agency partners to collaborate and meet key milestones within budget.
- Strong analytical skills and data-driven decision-making.
- Proficient in major social platforms (Meta, TikTok, YouTube)
- Solid knowledge of influencer marketing tools and platforms
- You are customer obsessed.
Preferred Qualifications
- Experience in a regulated industry a plus but not essential.
Batch Records Auditor – Casa Grande, AZ – Nutrition Plant
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Your Family, Be Your True Self, And Live a Full Life. You’ll Also Have Access To
- Production areas that are clean, well-lit and temperature-controlled
- Training and career development, with onboarding programs for new employees and tuition assistance
- Financial security through competitive compensation, incentives and retirement plan
- Health care and well-being programs including medical, dental, vision, wellness and occupational health programs, Medical Benefits start day 1
- Vacation – 120 hours of accrued vacation (1st yr is prorated) + vacation buy program + 3 personal days + 10 paid holidays
- Retiree Healthcare program
- Robust 401(k) retirement savings with a generous company match
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A stable company with a record of strong financial performance and history of being actively involved in local communities
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Casa Grande, Arizona location in the Abbott Nutrition division. Our Nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives.
Casa Grande, AZ., is one of Abbott’s leading nutrition manufacturing plants in the U.S., reflecting our commitment to innovation and excellence. But we’re more than just a company, we’re a family. Working here you’ll be part of a family that works together to make a difference and enhance the lives of millions worldwide.
What You’ll Work On
- Responsible for auditing and assuring accuracy of production records.
- Verify presence of all necessary documents within each production record file and provide feedback to the responsible department when there are discrepancies, errors, or omissions.
- Maintains databases and files to assure retrieval is accurate and timely when information or metrics are requested. Production records are to be compliant with plant procedures and good manufacturing practices.
- Reviews work orders for completeness and compliance to all policies, procedures, IOP requirements and Government regulations.
- Follows up on all issues to assure each is addressed and completed prior to submission of work order to supervisor.
- Enters and maintains work orders, Discrepancies and Alert levels into the auditing system.
- Ensures holds and isolation have been initiated as required.
- Works with appropriate personnel for batch sampling plans, initiate sample requests, write inspection and reworks.
- Audits and maintains records for non-batch log related items (i.e.: Tank Temps, CIP charts)
- Provides support for data collection.
You’ll be accountable for meeting our compliance standards including FDA, OSHA and Abbott policies and procedures.
Required Qualifications
- High School Diploma or GED
- A thorough knowledge of the manufacturing process including Analytical Processing, and Filling
- Proficiency in computer applications
- Ability to work independently
- Must have the ability to analyze and trouble shoot existing/potential problems
- Have strong communication and writing skills and the ability to prioritize workload
Preferred Qualifications
- Bachelors’ degree in a technical field
- Certification in Low Acid Food processes
Operator I – 1st Shift
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Your Family, Be Your True Self And Live a Full Life. You’ll Also Have Access To
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Minnetonka location in the CRM Cardiac Rhythm Management (CRM) division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
Main Purpose of Role
As an Operator I, you’ll work under direct supervision, performing routine and repetitive assembly operations and processes.
Shift
Monday – Thursday, 4:45 am – 3:15 pm with potential overtime
What You’ll Work On
- Ensure that relevant job documentation for cell operations and functions is accurate and up to date – Troubleshooting skills – Interpersonal skills such as conflict resolution, active participation, active listening, Interpreting, cooperation, and flexibility to allow for a successful self-managed team
- Be able to clearly communicate ideas, problems, and solutions to all levels of manufacturing management in both written and oral form
- Positively represent the company during tours by demonstrating techniques and sharing appropriate information
- Positively represents and supports the company’s policies and procedures
- Maintain a positive attitude when interacting with internal customers and external customers, such as tours
- Follow safety guidelines and utilize appropriate safety devices when performing all operations
- Participate in continuous improvement/quality initiatives to enhance production processes to achieve quality and profitability metrics
- Perform routine/preventative maintenance on applicable equipment to maximize efficiency, minimize accidents to enhance longer life of equipment and tools
- Maintain accurate records to ensure traveler and quality documents are accurate, all parts are traceable, and quality issues can be addressed to assure the quality of all products
- Demonstrates a basic understanding of Lean Manufacturing.
- Demonstrates a basic understanding of continuous improvement
- Participate with the Manufacturing Supervisor/Manager in setting and monitoring individual goals and cell performance metrics that continuously seek to improve the quality of operations
- Support all Divisional initiatives as identified by divisional management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements
Required Qualifications
- Ability to read, comprehend, and follow written procedures; understand and follow verbal instructions – Understanding of and ability to utilize electronic data collection systems and computer software packages
- Ability to prioritize work by determining the sequencing and timing of different jobs based on precedence and importance
- Ability to handle and maneuver small components and parts
- Ability to make critical decisions and judgments with minimal supervision
Preferred Qualifications
- Prefer 6 months of experience working in a medical or other regulated production environments
- Previous medical device, manufacturing, or assembly experience is helpful
- High school degree or equivalent preferred
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.