AbbVie is a global, diversified, and research-based biopharmaceutical company in sectors such as immunology, oncology, aesthetics, neuroscience, and eye care. The company was founded 2013 and is headquartered in North Chicago, IL.

Manager, Class of Trade

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us

 

Manager will be responsible for the ongoing management of the contract membership eligibility and the customer Class of Trade (COT) assignment function to ensure US Commercial customers are categorized within their correct business activities.  Assist commercial contracting team with customer assignment to their designated contracts and/or Group Purchasing Organization (GPO) membership rosters.  Will work closely with direct reports, and the broader government team, to assess existing processes and current COT structure to simplify and improve efficiencies as applicable.  Focuses on periodic compliance and monitoring activities to ensure COT designations are in line with the customer’s current business activities, especially those COTs that may directly impact certain government pricing calculations.  Support/Coordinate business initiatives around set-up and management of Limited Distribution Networks (LDN), including customer COT research/set up and contract eligibility and related databases.  Support new contracting initiatives that may impact area of responsibility.  Work closely with wholesaler chargeback team to manage in-process queue to ensure timely resolution of chargeback payments to the wholesalers.  Must be able to work cross functionally with Market Access/Trade, Business Technical Services (BTS), and Demand Planning on new initiatives and existing processes.  Ensure best practices with Corporate Customer Registry to maintain efficiencies and/or identify new efficiencies.  Requires excellent communication, project management, and employee management/development skills.  Incumbent must possess an ability to help the team resolve problems quickly utilizing a variety of data sources, as well as documenting rationale for resulting decisions.  Communicate well with peers, various levels of management and with personnel at various levels of customer accounts during the COT verification process.

 

Core Job Responsibilities:

• Create and approve new customer/existing customer requests in the Data Stewardship Platform (DSP) system utilizing supporting documentation provided by the requesting analyst, including HIN, DEA, Medical License, and 340B ID.
• Prevent approval back-logs and work with customer service to develop protocols around quick turnaround times for urgent matters.
• Regularly assess existing COT schema to align with best in class industry practices where possible.
• Develop/document decision trees and applicable Desk Top Procedures (DTPs), including maintenance of
• Standard Operating Procedures (SOPs) to ensure consistency in determining COT assignments.
• Keep up to date and reflective of current business practices.
• Identify high risk areas and work with management to mitigate risks to ensure proper compliance.
• Monitor and track key performance metrics to measure customer set-up metrics, including measuring in-process queues to ensure effective turnaround.
• Attend applicable conferences/seminars related to areas of responsibility (i.e. MDRP, CBI, etc.).
• Manage projects/impact goals.
• Perform regular monitoring activities to ensure that 340B covered entities/contract pharmacies and
• Disproportionate Share Hospitals (DSH) hospital customers are properly classified.
• Collaborate in an effective manner with the government pricing team, commercial pricing team, and customer master.
• Assist with various projects related to data analytics and performance metrics.
• Participate in cross functional meetings to ensure the direction and accuracy of customer maintenance.
• Responsible for managing a team of two (2) direct reports.
• Perform other duties as assigned.

 

Position Accountability and Scope:

Responsible for supporting the chargeback processing and contracting teams with respect to membership and class of trade responsibilities.  Must possess a high degree of integrity, communication and strong organizational and problem-solving skills.  Failure to maintain accurate membership/class of trade information will result in chargeback denials, disputes with customers, and potential impact to government price calculations.  The incumbent must be able to perform effectively with little supervision and demonstrate sound business judgment within the scope of defined guidelines.  This position will report to the Sr. Manager, Class of Trade/Membership.  This position will have frequent interaction with Customer Master and other Government and Commercial Pricing managers.

 

 

Minimum Experience/Training Required:

Previous employee management and/or influence over project teams experience is required.  Strong analytical skills is required.  Problem solving, process assessment/documentation, communication, and integrity are key competencies of this position.  Incumbent must have gained a thorough understanding of current COT/Membership processes, including use of DSP to approve workflow requests within two (2) months of assuming responsibilities.  Must have intermediate or higher-level skills with MS Office Productivity Tools (i.e., Excel, Word, etc.), PowerBI, and excellent data mining skills.  Incumbent must have gained a basic understanding of Medicaid law, Medicaid/Medicare Fraud & Abuse statutes, and AbbVie’s Corporate Compliance Program within 6 months of assuming responsibilities.  Proficiency with Model N – Customer/Contracts Modules, SAP/DSP, COGNOS, and TM1 and other related government systems and interfaces is desirable but not required.

 

Minimum Education:

BA/BS required plus 6-10 years business experience, preferably with a concentration in Finance/Accounting, Pricing, and/or Government Pricing

 

 

 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​
• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

Warehouse Associate I

Warehouse Associates are accountable for accurately performing a combination of manual and automated tasks necessary for receipt, storage, transporting, picking, packing, shipping, staging, delivery etc. of product that may be hazardous, temperature sensitive, or of high value amid continuously demonstrating behaviors aligned with AbbVie’s attributes and values.

• Comply with all appropriate policies and procedures to successfully maintain training, safety, GxP, and governmental agency standards.
• Ability to comprehend and accurately process paperwork in accordance with policies and procedures.
• Demonstrated ability to adapt to fast changing work demand.
• Responsible for cross-training in multiple areas of the operation while maintaining a low level of quality mistakes.
• Accurately receive and inspect inbound product/material for infestation, overages, shortages, and damages (OS&D).
• Efficiently and correctly pick customer orders for shipment, ensuring that the correct number and type of product is picked.
• Transfers and locates material/product to general storage areas or shipping locations.
• Verify quantity, quality, labeling and address with the customer’s order to ensure outgoing shipments are complete and accurate.
• The scheduled working hours for this position is 11:00AM – 7:30PM CST.

 

 

• High School Diploma or GED to ensure ability to accurately complete basic math calculations, read and understand training documents, product labeling and warehouse signage written in English.
• Pass medical screening and background checks that may be conducted by local, state, and/or federal authorities.
• Demonstrated ability to adapt to fast changing work demand.
• Self-motivated with ability to work in a fast-paced positive team-oriented environment, coupled with good multi-tasking skills.
• Familiarity with Microsoft office products, general computer skills and RF scanners. Ability to comprehend and execute standard problem-solving skills and effectively communicate verbally and written.
• Capable of lifting 50 lbs., and/or more with assistance. Able to bend, reach, stoop, climb, stand and walk for entire shift of 8 hours or more.
• Operate various types of material handling equipment including but not limited to forklifts, hand tools and other devices operated in a warehouse environment while maintaining the highest level of productivity and accuracy.
• Wear required Personal Protective Equipment (PPE) to complete assigned tasks.
• Ability to work in an atmosphere range of 15°C to 30°C (59°F to 86°F).

2025 High-Throughput Characterization Intern

The Molecular Profiling and Drug Delivery (MPDD) group sits within the Small Molecule CMC (Chemistry, Manufacturing, and Control) organization. MPDD is accountable for a broad range of deliverables across various stages of drug discovery and development. During lead optimization and through candidate selection, MPDD scientists utilize state of the art automation and computational tools supported by expertise in biopharmaceutics, drug delivery, and solid-state chemistry to collaboratively progress candidates with higher probability of success into development and advise clinical formulation strategy.

Under the supervision of MPDD scientists, the intern will contribute to the development, validation and implementation of a high-throughput assay to perform drug characterization.

Key responsibilities include:

• Develop hypothesis-driven experimental plans to use spectroscopic methods for high-throughput chemical characterization of drug candidates.
• Independently execute in vitro experiments and collect data to support hypotheses.
• Develop novel data analysis techniques to establish the relationship between observations and known molecular characterization to enable predictive tool development.

This internship will be based in North Chicago, IL.

 

 

Minimum Qualifications

• Currently enrolled in university, pursuing a PhD in Chemical/Biomedical Engineering, Pharmaceutical Sciences, Analytical Chemistry, Materials Science, or other related field.
• Must be enrolled in university for at least one semester following the internship.
• Demonstrated leadership skills (i.e. extracurricular activities or projects.)

Preferred Qualifications

• Expected graduation date between December 2025 – July 2026.
• Fundamental knowledge of physicochemical properties, biopharmaceutical properties, and pharmacokinetics as they relate to drug delivery and formulation design.
• Proficient in basic laboratory skills including pipetting, solution preparation, and dilution.
• Experience in HPLC/UPLC operation.
• Ability to troubleshoot experiments and identify/solve problems in experimental designs, including laboratory experimentation.
• Ability to apply research findings and interpret/analyze results; develop and implement a logical and strategic plan of action.
• Ability to thrive in a high-performance culture with excellent time management, decision-making, and organizational skills.
• Proficient in required software including Microsoft Office Suite including Word, Excel, PowerPoint, Outlook.
• Excellent oral/written communication skills with strong attention to detail.

Benefits and Amenities

• Competitive pay.
• Relocation support for eligible students.
• Select wellness benefits and paid holiday / sick time.
• Opportunity to connect with AbbVie leaders and scientists.
• Exposure to AbbVie’s broad project portfolio and ability to experience the interface between Discovery and CMC Development.

Associate, Diversity Patient & Inclusion

AbbVie is committed to being an industry leader in developing inclusive clinical research programs. To do so, we must deliver customer-centric solutions with patients and sites that enable equitable trial access and enhanced trial experiences.

Responsibilities:

• Partner with and support the DPI team to deliver against the team goals taking an active role on key projects such as the Global All Investigator Survey (GAIS) and ADMIRE outreach campai
• Present key findings and insights at DPI team meetings, demonstrating understanding of  application of work to the overall environment
• Ensure progress of projects is regularly shared with team members to ensure any challenges/delays are flagged early
• Develop and maintain knowledge of current systems (i.e. Vision, Tesla, Veeva Vault etc.) and alignment to existing business processes
• Effectively utilizes available technology including AI tools to execute assigned activities, proactively sharing learnings
• Lead on exploratory desk research exercises to validate new/future opportunities that the business may wish to explore, developing data driven/evidence based recommendations
• Complete data analysis as needed on key projects such as GAIS, Pulse, to define key intelligence updates of interest to cross-functional stakeholders as well as learnings to improve and evolve in the future
• Support logistic and calendar needs of the Head of Diversity & Patient Inclusion
• Supports the team in core operational processes (eg DPI document management, team meetings), to enable efficient ways of working

 

 

 

• Bachelor’s degree required.
• Must have 2+ years of clinical research, analytics, life sciences or comparable experience (or) a master’s degree with no previous experience
• Demonstrated performance as a key contributor to initiatives and advancement of their organization (academic, internships, or in a previous job)
• Demonstrated effective communication skills
• Demonstrated history of successful execution in a fast-paced environment and in managing multiple priorities effectively
• Demonstrated problem-solving and analytical skills
• Demonstrated leadership traits and ability to influence others without direct authority

This is a remote opportunity that can be hired anywhere in the US