What does Accenture do? Accenture is a global professional services company that provides a wide range of services and solutions in strategy, consulting, digital, technology, and operations. The company helps organizations to improve their performance and create sustainable value for their stakeholders.
Data Financial Analyst
We are looking for a reliable Data Analyst with excellent excel skills to join our team in Reston, VA. This person will be responsible for downloading and analyzing various financial reports, supporting revenue reconciliation processes, and assisting with financial data interpretation.
Responsibilities:
- Download, review, and validate reports and update internal accounting systems
- Ensure the accuracy and completeness of financial data and identify any discrepancies or irregularities
- Support the revenue reconciliation process by verifying and reconciling data with corresponding documentation
- Identify opportunities to streamline / improve efficiencies in existing accounting processes
- Collaborate with client and internal teams to meet financial deadlines
What you’ll need:
- Bachelor’s degree in Accounting, Finance, or related field
- 2+ years of experience in accounting or a financial analysis role
- 2+ years utilizing Microsoft Excel and/or other financial reporting tools
Bonus points if you have:
- Strong analytical and problem-solving skills
- Excellent attention to detail and accuracy
- Ability to work effectively in a fast-paced environment and meet deadlines, including those that fall outside of the standard business week (e.g. holidays, weekends)
- Strong communication and interpersonal skills
Security Clearance:
- Active TS/SCI with Polygraph
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
Los Angeles County Information Only
If you live in or expect to work from Los Angeles County if hired for this position, please review below for important additional information. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed in the job posting, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Requesting An Accommodation
Remote Helpdesk Support Associate
Description and Requirements
What’s In It For You:
- Collaborate with a diverse network of people.
- Actively deliver innovative solutions for Accenture’s clients.
- Apply your skills and experience to help drive business transformation.
- Work locally or remotely, significantly reducing or eliminating the demands to travel.
- Hybrid in San Antonio, TX
- Attains a minimum of 85.5% of working hours each day in an available state while logged into the telephone ACD queue; must log in promptly at designated work hours.
- Receives and logs customer problem/request/issues and ensures proper documentation.
- Performs initial level of problem identification and attempts to resolve using provided knowledge articles when appropriate otherwise contacts Level I Service Desk Consultant to assist.
- Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
- Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
- Performs follow up on all incidents with customer to ensure customer satisfaction.
- Develops and maintains knowledge of the problem tracking software and database.
- Develops and maintains knowledge of customer and customer specific business environment.
- Develops and maintains an understanding of customer Service Level Agreements.
- Develops and maintains technical skills and understanding of supported clients with the IO Service Desk to achieve problem resolution goals.
- Participates in operational readiness testing for new business transition activities as required.
- Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism
- Works independently with general supervision and maintains a high degree of professional conduct at all times
- Other duties as assigned by supervisor/manager.
Must-have-skills:
- 2+ years of Help Desk Support
- 2+ years Technology Experience
- Microsoft Office 365
- Microsoft Office Troubleshooting
- Experience with an incident tracking system
- Experience with ServiceNow
- Experience with remote desktop software
Proposal Technical Writer
The Proposal Technical Writer is a key supporting member of the Proposal Development Center (PDC). This position is crucial for supporting and leading the creation of compelling and compliant capture and proposal material in response. The Proposal Technical Writer provides full lifecycle, Federal proposal support, from draft state content planning, template development, and writing and editing key proposal volumes and sections (I.e.: technical approaches, management plans, transition plans, quality assurance plans, resumes, past performance, and narrative volumes), through submission.
Key Responsibilities:
- Validate writing assignments and outlines against RFP requirements and contribute to the design and planning of proposal sections.
- Provide and coordinate the development of proposal documents, collaborating directly with Capture Managers, Solution Architects, and Volume Leads to meet solicitation requirements.
- Write succinct, persuasive proposal sections for competitive proposals, clearly articulating the approach chosen by the proposal leadership team within RFP space and format limitations. May be the architect of an approach to an assigned section or may work closely with designated subject matter experts (SMEs) to develop an approach to an assigned section.
- Ensure clear, compliant, compelling, and persuasive writing of proposal sections; translate complex ideas into easily understandable text.
- Research material needed for assigned sections, including team contract and programmatic experience required for substantiation.
- Apply communication and interviewing skills to gather necessary information from internal and external personnel to support writing activities.
- Actively participate in a collaborative team environment to articulate solution and strategy, approach to performing the work, experience, win themes, and discriminators.
- Produce compliant text and accompanying graphics.
- Proven ability to write compliant and compelling proposal sections in response to Government solicitations in support of a variety of departments and agencies (Federal/Civilian and DoD/IC).
- Excellent communication and collaboration skills.
- Ability to adapt and thrive in a dynamic environment.
Here’s What You Need:
- US Citizen on US soil (required)
- BA or BS degree or higher (or equivalent) in Journalism, English, Business, Information Technology, or Communication Arts, or other relevant fields and 3+ years of experience
- Minimum of 3 years of Federal proposal writing experience, preferably solutions-based proposals.
- Experience with FEDSIM and Self-Scoring bids
- Technical background with knowledge of applications/software development and sustainment, cloud solutions, cyber operations, and agile methodologies for defense, civilian, space, and National security sectors of the federal government.
Business Analyst
Accenture Federal Services is seeking a Systems / Business Analyst to support an application delivery program by understanding and documenting requirements, dependencies and constraints. Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
Responsibilities include:
- Acts as a liaison between clients, stakeholders, and the development team to ensure alignment and clear communication.
- Produces supporting documentation to include requirements, flow charts, technical and training documentation.
- Provides end-user support, including training, troubleshooting, and addressing any issues or concerns.
Here is what you need:
- 3+ years of capturing, validating, and refining business requirements for systems design and development.
- 1+ years of experience working within Agile software development environment.
Bonsu points if you have:
- Strong communication (written and oral) and interpersonal skills in a client-facing capacity Strong analytical and problem-solving abilities.
- Ability to work independently and in a team-oriented environment.
- Ability to work across distributed teams.
- Ability to support creation and maintenance of user support documentation.
- Ability to support system quality and verification in collaboration with other team members.
- Previous consulting experience Lean six sigma certification Experience with the Atlassian suite (Jira, Confluence)
Security Clearance:
- An active TS/SCI with polygraph required to start.