Adani Enterprises Limited is an Indian multinational publicly-listed holding company and a part of Adani Group. It is headquartered in Ahmedabad and primarily involved in mining and trading of coal and iron ore.
Supervisior – AOCC
About the job
Responsibilities
- Supervise and coordinate airport operations within the AOCC to ensure compliance with safety regulations and efficient use of resources
- Monitor and communicate with various airport departments to facilitate smooth operations, including airside, landside, and terminal areas
- Oversee the allocation of airport resources such as gates, check-in counters, and baggage handling systems to optimize passenger flow
- Coordinate with airlines, ground handling agencies, and other stakeholders to resolve operational issues and minimize disruptions
- Prepare and maintain operational reports, including flight statistics, resource utilization, and incident logs
- Implement and enforce standard operating procedures and emergency response plans to ensure the safety and security of airport operations
- Provide leadership and support to AOCC staff, including training, performance management, and fostering a culture of teamwork and continuous improvement
- Stay updated with industry developments, technological advancements, and regulatory changes to enhance AOCC operations
Qualifications
Education Qualification
- Bachelor’s degree in Aviation Management, Airport Operations, or a related field
Certification Required
- Airport Operations Professional (AOP) certification is preferred
Manager
Responsibilities
- Lead the overall management of plant and machinery operations at the Khavda location
- Develop and implement comprehensive maintenance strategies to ensure optimal performance and efficiency of all machinery
- Oversee the maintenance team, providing guidance, training, and support to ensure high standards of work
- Collaborate with the engineering and project teams to plan and execute maintenance schedules
- Monitor equipment performance, identify areas for improvement, and implement solutions to enhance efficiency
- Ensure compliance with all safety and environmental regulations, promoting a culture of safety and sustainability
- Coordinate with external vendors and contractors for specialized maintenance and repairs
- Provide regular reports on machinery performance, maintenance activities, and cost analysis
- Participate in the development of annual budgets and forecasts for maintenance and operational needs
- Stay updated on industry trends and technological advancements to recommend and implement innovative solutions
Qualifications
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field
- Master’s degree in Renewable Energy Management or equivalent (preferred)
Supervisor – Airside
About the job
Responsibilities
- Supervise and coordinate airside activities, including aircraft movement, baggage handling, and ground support operations
- Ensure compliance with all safety and security regulations, as well as adherence to airside procedures
- Monitor the efficient allocation of resources and equipment to optimize airside operations
- Provide guidance and direction to airside personnel, fostering a culture of teamwork and accountability
- Participate in regular inspections and audits to maintain airside operational standards
- Address and resolve any operational issues or disruptions in a timely and effective manner
- Collaborate with other airport departments to ensure seamless coordination of airside activities
- Contribute to the continuous improvement of airside processes and workflows
- Prepare and maintain accurate records and reports related to airside operations
Qualifications
Education Qualification
- Bachelor’s degree in Aviation Management, Airport Operations, or a related field preferred
- Equivalent combination of education and experience may be considered
Certification required
- Valid Airside Operations Certificate or equivalent certification
- First Aid and CPR certification preferred
Assistant Manager – CRM
Responsibilities
Job Description: Customer Relationship Management – Premium & Luxury
· Manage the CRM / Customer Care and Lifecycle Management for Adani Realty. Establishing a firm and impressive relationship with its distinguished set of customers for the respective luxury & premium segment / projects allocated.
· Ensuring Effective Collections and Cashflow Management – Proactive measures for informing and follow up with customers to ensure cashflow and collections management as per targets and management instructions.
· Actively engage with the existing customer base for repeat and referral bookings during new launches and sustenance phase of projects
· Achieve and exceed C-Sat, Collections and Referral targets from existing customers through relationship and loyalty management
· Implement innovative cross-sell and up-sell strategies that are tailored-fit to the customers” needs
· Possess an eye for detail and is Result-orientated
Qualifications
Graduate with sufficient (atleast 3 years of experience) Customer Care experience . Should be be able to handle to Premium and Luxury HNI”s by both a high personal EQ and superlative communication and convincing skills.
Senior Manager – Sales & Marketing
Responsibilities
- The primary focus is on prospecting new accounts for the assigned projects and geographies, towards meeting revenue goals.
- The role requires consistently identifying leads, seeking business opportunities and developing strong client relationships towards effective sales.
- Attend customers, negotiating and bring leads to closure thereby achieving revenue targets month on month basis.
- Deliver positive customer experience during all interactions as the face of the company
- Generate interest for repurchase and referrals and creation of pipeline from the existing client base
- Prepare and Maintain daily report
- Consistently identify and qualify leads in designated markets through B2B and B2C sales calls.
- Consistently build on the network to acquire new business and manage clients in collaboration with them.
- Conduct regular meetings with CPs with the purpose of both engagement and empanelment to drive more business.
- Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.
- In collaboration with the Team Lead, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship with an aim to convert from proposal to definite status
- Play a key role during various stages of customer engagement till delivery and provide support for query resolution
- Keep abreast with relevant competitor details including price movements, construction activity, key trends and market dynamics
- Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge.
- Support peer teams for effective deal closure, ensuring required documents (legal agreements, billing, credit etc.) are in place and monitoring collections for designated accounts
- Coordinate with various departments (Customer Care, Sales & Marketing, Projects etc.) to ensure exceptional customer service
- Maintain accurate records for designated accounts and share regular updates with the Team Lead and a real Sales Manager
- Maintain thorough adherence to SFDC and lead tracking mechanisms as required
- Ensure highest standards of compliance to Sales SOP, policies and processes
- Maintain accurate records for designated accounts and share regular updates with the Segment Head.
- Maintain thorough adherence to SFDC and lead tracking mechanisms as required
- Support peer teams for effective deal closure, ensuring required documents (legal agreements, billing, credit etc.) are in place and monitoring collections for designated accounts
- Provide ongoing guidance to the team to ensure they are well equipped to meet business objectives.
- Ensure the team is engaged, motivated and consistently driven towards achieving set target