Aditya Birla Group is an Indian multinational conglomerate, headquartered in Mumbai. The group’s business interests include metals, cement, fashion and retail, financial services, renewables, fibre, textiles, chemicals, real estate, trading, mining, and entertainment.
Lead Retention
Skills
Skill
Minimum Qualification
CERTIFICATION
Job Description
Key Result Areas | Supporting Actions |
Derive implementation for Retention for Organization. Set up & drive key process metrics. | Creation of framework impacting bottom-line metrics. Define cost of acquisitions vs Retention & subsequent Revenue generated for all products. Define PNL structures & incentive grids at Organization level |
Create & Implement Fulfillment journeys and drive retention through all customer touch points | Design/ review, setup and touch points through Contact Centre & Branches |
Define targets & Drive productivity through Customer Service touch points | Perform Customer analytics, set targets & drive them through Customer Service Touch points. |
Forecasting & Industry Benchmarking | Analyze short and long term forecasting, Analyze trends in group inventories & rates to include goals, product line and strategic sales goals. |
Improve & Scale up | Work on all Revenue Management Products to ensure scale up in revenue streams impacting bottom-line |
Learning & Innovation | Steer head for projects. Take ownership on upgradation of skill set. Bring improvisation in existing processes. |
Support Operations
Skills
Skill
Minimum Qualification
CERTIFICATION
Job Description
Job Purpose
Job Purpose Description
Business | Hindalco Industries Ltd. |
Business Unit | Muri |
UniqueRole Number | CGPP-01 |
Role Title | Support operation – Coal handling plant operation, Air Compressors and air circuit, Raw water intake and treatment, drinking water supply. |
Function | Operations |
Sub Function | Balance of Plant |
Department | Power Plant |
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The purpose of the role is to effectively manage the non-boiler and turbine operations of the Power Plant, in a safe manner, controlling energy, raw material and other operational losses. |
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Minimum Education Requirement | Diploma in Mechanical Engineering /Diploma in Electrical Engineering. |
Experience (In Years) | 3 -5 |
Certifications | – |
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Staff – Trust Accounts
Skills
Skill
Minimum Qualification
CERTIFICATION
Job Description
- Helping manager in coordination and managing the financial affairs of a trust, including preparing and filing tax returns, maintaining financial records, and ensuring proper management of trust assets.
- Recording trust transactions and preparing financial statements that comply with trust agreements, regulatory guidelines, and accounting principles.
- Ensuring compliance with trust agreements, implementing regulatory guidelines, recording receipts and payments, maintaining trust records, and reporting to trustees.
- Graduate with 3-5yrs in trust accounting will be added advantage.
Specialist-Customer Experience
Skills
Skill
Minimum Qualification
CERTIFICATION
Job Description
Job Purpose
1) Job Purpose |
Support fabricators in execution of customer orders on time, ensuring maximum customer satisfaction
Quality check at different stages of fabrication and installation to ensure quality products are delivered to end customer
Assistance in Building Capacity of fabricators workforce through skill training and assessing the quality of training
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4) Key Result Areas/Accountabilities: | |
Key Result Areas/Accountabilities | Supporting Actions |
Assisting / Carrying out fabrication & Instalaltion training at Fabricators location /csite | Demonstrate / Assist in Demonstration of various processes involved with window fabrication & Installation |
Quality Assessment through the manufacturing process and of Sites where windows are installed
| Carry out quality assessments through the process and at site where the issues are observed or reported especially carried out by individuals who are trained at the workshop |
Collating learnings of quality issues at sites
| Create reports and share with the reporting manager, also share insights into the performance of trainees |
Order Execution Support | Support fabricators to ensure all orders are executed on time and per Eternia standards
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