Airtel India is the second largest provider of mobile telephony and third largest provider of fixed telephony in India, and is also a provider of broadband and subscription television services.
Overview:
Airtel is hiring eligible and interested applicants for the post of Account Manager-UPU at their Agra, Uttar Pradesh, India locations.
To complete details for this job are as follows.
Role and Responsibilities
Account Management
- Build and maintain strong, long-lasting client relationships.
- Deliver Data, Voice, and Fixed Line business/revenue as per assigned targets.
- New account break-in (hunting) for Data, Voice, and Fixed Line.
- Cross-sell multi-product lines in existing customers
- Build & maintain healthy funnels for all three Lines of Business with earmarked levels of maturity
- Track and monitor competition plan & collect insights for market intelligence
- Negotiate and close orders/contracts to maximize revenue.
- Ensure timely and successful delivery of our solutions as per client needs.
- Enabling resolution of any customer issue directly/indirectly through internal support teams
Knowledge, Certifications, and Experience
- Education Qualification: Graduate degree preferably B. Tech/B. E
- Total Experience: 2+ years of relevant work experience (B2B field sales)
Key Interactions
- Internal: Distribution, network, service, HR etc.
- External: Customer
Skills and Competencies
- Technical Competencies:
- Understanding of technology
- Customer Service Orientation
- Key Account Planning & Management
- Executive Presence – ability to handle CXO discussions
- Commercial Acumen
- Creative and Innovative
- Analytical Skill
Leadership and Behavioural Competencies:
- Customer Obsession
- Collaboration & Influence
- Ownership Mindset
- Learning Agility
- Navigating Change
- Execution Excellence
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