Founded in 1994 by Jeff Bezos in Bellevue, Washington, the company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories, referred to as “The Everything Store”.
Operations Manager – Shreveport, LA
DESCRIPTION
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
* Support, mentor, and motivate your salaried and hourly workforce
* Lead large-scope projects with site and regional impact
* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
* Manage safety, quality, productivity, and customer delivery promises
* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
* Stand/walk for up to 12 hours during shifts
* Work in an environment where the noise level varies and can be loud
* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
* Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.
To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.
Video with subtitles: https://www.amazon.com/videotour
Live virtual tours: https://www.amazon.com/virtualtours
BASIC QUALIFICATIONS
– 3+ years of employee and performance management experience
– Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
– Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
– 1+ years of performance metrics, process improvement or lean techniques experience
– * Experience managing a team of 2+ salaried employees and 70+ indirect employees * Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. *Demonstrated problem solving skills and analytical skills *Excellent customer service skills, communication skills and interpersonal skills *Track record of meeting or exceeding department performance goals *A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. *Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Analyst, Amazon Logistics, AMZL OTR Planning
DESCRIPTION
Amazon Logistics (AMZL) is seeking an experienced candidate to identify, create, develop and integrate innovative solutions and programs that lead to improvements in our last mile delivery network. This position will lead the development and execution of new worldwide transportation initiatives designed to improve overall efficiency and meet the ever-growing demand for last mile capacity. The successful candidate will have strong data mining and modeling skills and is comfortable facilitating ideas and working from concept through to execution.
Key job responsibilities
– Retrieving and analyzing data using Excel, SQL, Access and other data management systems.
– Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.
– Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
– Supporting cross-functional teams on the day-to-day execution of the existent program implementation.
– Driving small to medium operational enhancement projects.
– Research and implement cost reduction opportunities.
**This role can be based in Bellevue, WA, Nashville, TN, Austin, TX, or Toronto, ON
BASIC QUALIFICATIONS
– Bachelor’s degree or equivalent
– 3+ years of experience as business analyst, data analyst, or similar role
– 3+ years of experience with Excel including use of lookups and pivot tables
– 3+ years of experience with Supply Chain Management concepts, e.g., forecasting, planning, optimization, and logistics
PREFERRED QUALIFICATIONS
– 3+ years of experienced developing requirements and creating requirements documents and process flows
– Ability to organize and manage multiple tasks simultaneously
– Working knowledge of LEAN and SIX SIGMA methodologies and familiarity with Oracle business intelligence tools is a plus.
– Intermediate to advanced knowledge of SQL, Perl, Unix/Linux, Visual Basic or other programming languages are a plus
– Excellent written and verbal communication skills complemented with the ability to problem solve independently
Supply Chain Manager II, Amazon Robotics Supply Chain
Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers’ experiences in ways we can’t even imagine yet.
Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronics systems. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.
The Global Robotics Delivery and Amazon Robotics Supply Chain organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to assist our network of global fulfillment and transportation solutions. It’s an operation that works cross-functionally with teams across Amazon globally, and is driven by data and metrics. The Robotics Supply Chain team is seeking a Buyer I with a background in supply chain purchasing and a knowledge of materials management and planning systems. The successful candidate for this position will be self-managing, have a high sense of urgency and motivated to achieve defined service levels and program goals.
The Supply Chain Manager 2 will lead the supply and inventory management of a portfolio which will include electronic components, mechanical hardware and assemblies from our global partners in support of manufacturing, engineering projects, and deployments. The successful candidate will have bias for action and will be driven to meet all service level goals related to technical, quality, and delivery requirements. This role will collaborate with multiple business functions in a team environment.
Success in this role will have bias for action and will be driven to meet all KPIs related to enhancing operational readiness, improving working capital efficiency, and enhancing procurement team efficiency.
This role will collaborate with multiple business functions in a team environment.
– Purchasing materials and equipment from suppliers including electro-mechanical assemblies, electronic components, PCB assemblies, hardware, and non-inventory items.
– Planning material requirements, managing inventory levels, managing schedules in our ERP system, and successfully communicating these requirements to our suppliers.
– Identifying supply chain material risks and providing transparent monitoring of material flow.
– Working collaboratively with Planning to communicate supply chain risks and mitigation strategies to the end users.
– Developing efficient and accurate mechanisms for monitoring and updating open purchase orders, expedites, delivery requirements.
– Assisting supplier performance and metrics management, including providing inputs to monthly scorecards and presenting procurement data during quarterly business reviews.
– Assisting the Global Commodity Management team with maintaining supplier relationships, monitoring supplier performance, addressing supply issues, and developing new products and programs.
– Resolving PO receiving errors and assisting with invoice reconciliation.
– Managing supplier returns including non-conformance reports, return material authorizations, and processing MRB material.
– Identifying opportunities for process improvement and leading a cross-functional group to execute improvements.
Key job responsibilities
Inventory Management
Analytics
Replenishment
Supply Planning
Vendor Management
Supplier Performance Management
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children can use. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Senior Vendor Manager – Baby, Beauty/Grooming/Baby
Have a passion for driving change and innovation? Do you want to be a part of an area in Amazon focused on driving growth initiatives? Excited about a fast-paced environment where you get to define multi-year strategies, manage strategic relationships and negotiations, build new initiatives from the ground up, and ensure we’re delivering against our strategy for a multi-billion dollar business?
Amazon is looking for a Senior Vendor Manager who will have full P&L responsibility of the business category. The Senior Vendor Manager is constantly innovating on behalf of customers, and you will own the partnerships that get us to the right experience for our customers. You will shape the business trajectory using analytical horsepower, excellent business judgment, strong vendor management and negotiation skills, and standout complex problem-solving skills. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of the organization. The right candidates will be flexible, action and results oriented, have strong ownership mindset, and be comfortable working in ambiguity.
You will shape the business to deliver the best experience for our customers. You will work closely with both internal and external partnerships to execute the strategy you develop. You will coordinate with tech teams, supply chain teams, marketing teams, and other business stakeholders across the company to bring your vision to fruition. You will monitor and react to customer needs and feedback.
Candidates should have strong analytical abilities, comfort with ambiguity, a trust-but-verify mindset, high business judgment, strong influencing skills, a self-starter mindset, and a keen customer focus. This role requires skills at breaking down complex, high-level ideas into executable phases and juggling multiple competing projects and priorities. The ability to influence cross-functionally and across the organization, at all levels, will be absolutely critical to the success in this role.
Key job responsibilities
– Creates long-term category strategies that drive topline growth
– Partner closely with operations, supply chain, marketing, advertising, finance, and product management to drive the business
– Develops and implements action plans based on deep-dive analysis of input metrics
– Drives customer and business opportunities to deliver long-term strategy for multiple sub-categories
– Owns the relationship with strategic vendors, including negotiations to deliver top- and bottom-line category growth
– Owns the Retail P&L for multiple categories; develops plans that drive revenue and margin improvement for the business
– Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple categories
– Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts
BASIC QUALIFICATIONS
– 5+ years of account management, project or program management or buying experience
– Bachelor’s degree
– Knowledge of Microsoft Access or SQL
– Experience driving internal cross-team collaboration
– Experience using data to influence business decisions
– Experience with business analysis and P&L management
PREFERRED QUALIFICATIONS
– Experience driving direction and alignment with cross-functional teams
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