American Express is a leading issuer of personal, small business, and corporate credit cards. The company’s travel-related offerings include traveler’s checks, credit cards, corporate and personal travel planning services, tour packages, and agencies for hotel and car-rental reservations.

Campus Graduate – 2025 Global Commercial Services Marketing Analytics Internship New York, NY

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

 

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

 

Join Team Amex and let’s lead the way together.

 

 

 

Salary Range: $38.45 to $87.00 hourly + sign-on bonus

 

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

 

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

 

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

 

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

 

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

 

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

 

US Job Seekers/Employees – Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

Associate-Digital Product Management

Designs, develops, and manages activities for a product or group of products from product definition and planning through production, release, and end of life. Partner with stakeholder teams on enhancing/refining product strategies and roadmaps. Serves as the central resource with design, process, development, test, quality, and marketing, throughout all stages of a product’s lifecycle. Manages the features backlog by identifying and prioritizing features and capabilities through direct input with customers, analysts, developers and architects and knowledge of the domain. Facilitates resolution of risks, issues and changes related to the product development lifecycle. Involvement includes modifications, upgrades and maintenance of the product or product line.

Key Responsibilities:

• Assists in developing the business case for new products or features. Assists in the research of regulatory developments and provides preliminary input on analysis of potential implications to existing Products. Supports in the documentation of as-is processes for product management, product enhancements, key findings and standard methodologies.
• Supports in the creation and maintenance of the product backlog, prioritizing features and establishing timelines for product releases. Partners closely with analytics team to provide input and prioritize analytics requests.
• Collaborates with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies.
• Assists in the identification of technical gaps and collaborates with broader teams to facilitate resolution risks, opportunities and changes tied to product management initiatives and processes. Maintain core critical metrics
• Understands competitive and internal positioning for their product or product line through internal and external market research.
• Use analytical abilities and strategic perspective to identify trends & recommend solutions that will help improve the user experience

Skills:

• Agile Methodologies
• Communication Management
• Feature Prioritization
• Market Analysis
• Product Development
• Product Road mapping• Requirements Management
• Structured Problem Solving

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

 

Merchant Specialist, Digitally Managed

Global Merchant & Network Services (GMNS) is the merchant network at American Express that acquires and maintains relationships with millions of merchants around the world who welcome our payment products. The Regional & Centralized Client Group (RCCG) sits within GMNS and is an Account Development team responsible for building unique experiences for merchants through effective client management, providing world-class merchant analytics, and offering marketing initiatives that connect our merchants with customers and products that can grow their business grow. The team also provides Merchants with a range of business tools like lending products, online program management support, and social media resources. The Centralized Vertical Team sits within the Regional and Centralized Client Group (RCCG) and is responsible for developing relationships with small Merchants. Merchant Specialist are tasked with growing business by driving merchant retention, increased billed volume growing merchant satisfaction, and driving welcomed acceptance for our cardmembers in a portfolio of approximately 90k small Digitally Managed merchants.

We are seeking a highly motivated and detail-oriented Merchant Specialist to join our team. This position plays a crucial role in supporting the Manager of the Digitally Managed portfolio and will be responsible for executing oversight and treatment needed for ~90,000 Digitally Managed merchants.  Strong communication skills are a must as the Specialist will be directly engaging with merchants as well as key internal business partners.  A growth mindset with the ability to analyze data and help make informed decisions is essential. You will be instrumental in the roll out of this new strategy and ensuring the right support and controls are in place for this very large portfolio.

Key Responsibilities:

• Support the manager of the Digitally Managed portfolio to execute strategies
• Handle necessary client interactions, including escalations and growth opportunities
• Leverages new, regular reporting & analytics to support large book of business.
• Interface with internal and external partners to facilitate various initiatives
• Assist in the preparation of reports, presentations, and other documentation
• Understand and effectively communicate the merchant value proposition to our clients.
• Research and leverage relevant information on the merchant business using multiple sources of data including analytics and internal and external applications to build compelling conversations.
• Document client interactions and update client records in MerchantForce
• Comfortable working with a high level of change and ambiguity

 

Qualifications:

• Strong communication skills, both written and verbal
• Experience handling complex client interactions
•  Experience with Salesforce, Microsoft Excel, PowerPoint, Word, and Outlook
•  Analytic mindset with the ability to analyze data and provide insights
•  Ability to interface effectively with internal and external partners
•  Detail-oriented and highly organized
•  Self-motivated and able to work independently as well as part of a team
•  Virtual residing in Arizona required
•  Bachelor’s degree Preferred
• Project Management experience preferred

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

Campus Graduate – 2025 Enterprise Digital & Data Solutions Marketing Operations Intern

Enterprise Digital & Data Solutions (EDDS): Internship opportunity for someone who wants to help shape, refine and build Prospect and Customer digital connections, experiences and interactions for one of the world’s most respected companies, through marketing operations! Enterprise Digital & Data Solutions team charter is to be an engine of growth, marketplace differentiation and efficiency for American Express!

 

How will I make an impact in this role?

• Working in close collaboration with marketing teams, enterprise platform/product teams, and external vendor partners to identify, solution design and implement marketing campaigns.
• Support the day-to-day operations of the marketing campaign launches and delivery processes.
• Act as a liaison between Marketing, Product and Technology teams – translate business needs to our technology partners and explain capability/platform functionality to Marketing.
• Partner with cross-functional partners to find opportunities to streamline the marketing processes.

 

Minimum Qualifications

• Currently enrolled in a Graduate degree program in Marketing, Communications or other related field preferred
• Students must have a graduation date between December 2025 and June 2026

 

Preferred Qualifications

• Strong strategic mentality and customer focus with ability to challenge status quo and see the bigger picture
• Excellent analytical and problem-solving skills, attention to detail is essential
• Strong communication and collaboration skills, comfortable communicating with both marketing partners and technology partners
• Energetic and self-driven personality with a growth mindset
• Excellent organizational and project management skills (attention to detail, handling and prioritization multiple priorities, managing tight timelines) are critical
• Ability to work independently and be able to manage multiple priorities simultaneously in a fast-paced environment without direct supervision

 

Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.

 

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits