Science & Innovation. Amgen’s powerful research and development group uses cutting-edge tools like AI, generative biology and human data to discover and develop new types of medicines to fight the world’s toughest diseases.
Patient Access Liaison – UPLIZNA – Great Lakes (Rare Disease)
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
HOW MIGHT YOU DEFY IMAGINATION?
If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.
Patient Access Liaison – UPLIZNA – Rare Disease
Live
What you will do
Let’s do this. Let’s change the world. In this vital role you will provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff, including physicians, nurses, office managers and executives. Strong knowledge and demonstrated history of access and
reimbursement for buy and bill/infused pharmaceutical products is required. The PAL works in highly visible, strong team environment to provide exceptional customer service on all levels. The PAL will work with the patient, the physician and the Site of Care to educate on next steps required to gain
access to therapy. The PAL will also work to maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy. The PAL will work with numerous internal teams, including Market Access, Medical Affairs,
Advocacy, Marketing, and Site of Care to facilitate and improve patient access to insurance, medications, financial support, resources and more.
- Secure written or electronic patient HIPAA for patients in the assigned geography
- Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
- Assess individual needs of the patient and develop an appropriate education and resource plan of action, considering the patient’s family and team of healthcare providers to empower the patient to become their own advocate
- Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access
- Provide information on co-pay assistance programs, national foundations, and free drug programs by sharing information to patients as appropriate and needed
- Provide proactive education to prescribers and sites of care upon patient enrollment on coverage for Horizon rare disease therapies, common prior authorization requirements, and coding and billings requirements
- Provide access and reimbursement education based on the enrolled patient’s UPLIZNA benefits to physician offices and sites of care
- Educate the physician office and/or SOC on UPLIZNA coverage based on the patient’s benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access
- Investigate access challenges pre and post-infusion to include support for denied claims and claim reviews
- Partner with Safety and PV and report AE’s and product complaints through medical information.
- Work closely with the Horizon cross functional team including Case Managers, the Site of Care team, market access, matrix partners and external vendors
- Adhere to professional standards compliance guidance, policies and procedures, federal, state, and local requirements
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
OR
Master’s degree and 4 years of patient services, and/or access and reimbursement, experience
OR
Bachelor’s degree and 6 years of patient services, and/or access and reimbursement, experience
Preferred Qualifications:
- Scientific background and ability to learn product and disease information.
- Nursing or other clinical background a plus
- Access and reimbursement for buy and bill products
- Orphan or Rare disease experience.
- Familiarity with HIPAA guidelines and FDA requirements.
- Familiarity with and Adherence to internal and OIG Compliance guidelines a must
- Ability to handle difficult patient cases and resolve hurdles.
- Ability to work in team environment and manage communication with case Liaisons and sales reps.
- Ability to respond immediately when necessary (within 24 hours) to prevent lapses in treatment.
- Strong analytical skills and ability to report on meaningful activity in the region.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills and strategic mindset.
- Excellent written and verbal communication skills.
- Potential for up to 50% travel, including some overnight and weekend commitments.
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
Apply now for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Global Partnership Supply Lead
Let’s do this! Let’s change the world! In this vital role you play a critical role in driving the commercial expansion and advancement of our pipeline by ensuring the successful execution of the operations aspects of our external collaborations and maximizing the strategic value and health of our partnerships. As a member of the Global Partnership Supply Chain team, you will play a critical role in driving the commercial expansion and advancement of our pipeline by ensuring the successful execution of the operations aspects of our external collaborations and maximizing the strategic value and health of our partnerships.
- Ensure efficient, timely and quality supply of product to Amgen’s partners in accordance with all contractual obligations
- Drive effective working relationships with Partner organizations, Product Delivery Teams, Supply Chain Teams, as well as other Operations and cross-functional teams
- Lead cross-functional teams both within Amgen and across Partner organizations in support of critical collaboration activities such as: commercial demand and supply planning; transfer pricing; CMC variation strategy; product launches; manufacturing tech transfers; and scientific or technical data exchange
- Lead S&OP meeting series with partners, and coordinate with Amgen collaborators (commercial, finance, supply chain, etc.) on a strategic approach for performance management.
- Manage partner demand forecast submissions and coordinate with Amgen network to assess feasibility, risks, and upside/downside potential to ensure supply in alignment with contractual obligations
- Serve as the primary point-of-contact for one or more Operation’s alliances interfacing across functions including Legal, Quality, Alliance Management, Cost Accounting, and Tax to summarize and highlight challenges to executive management
- Provide functional input into licensing, supply, and quality agreements as well as financial modeling
- Find opportunities to increase the strategic value of partnerships and advocate for continuous improvement within the collaboration
- Contribute to the Partnership Supply functional strategy, including the implementation of standard processes for managing collaborations and implementation of specific projects to drive organizational maturity
- Provide Supply Chain advisement as a core member of one or more Product Delivery Teams (PDTs)
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a self-starter with these qualifications.
Basic Qualifications:
Doctorate degree
Or
Master’s degree and 2 years of supply chain experience
Or
Bachelor’s degree and 4 years of supply chain experience
Or
Associate’s degree and 8 years of supply chain experience
Or
High school diploma / GED and 10 years of supply chain experience
Preferred Qualifications:
- Demonstrated ability to work in diverse multi-cultural teams with sensitivity
- Comfortable working effectively in highly dynamic environment both independently and as part of a team
- Understands and applies core end-to-end supply chain principles, particularly for biologics and/or pharmaceutical supply chain
- Familiarity with biologic and pharmaceutical product manufacturing process, lifecycle management and supply planning
- Project management experience with demonstrated ability to develop and maintain complex cross-functional timelines, identify key milestones and interdependencies, and anticipate risks
- Knowledge of Operational Excellence methodologies and ability to identify and implement opportunities for continuous improvement
- Experience with effectively managing and ensuring the health of complex third party relationships
- Familiarity with basic costing models and ability to anticipate and understand potential financial implications of decisions
- Displays fortitude and perseverance when receiving constructive feedback
- Communicates effectively with team leadership on a prepared and ad hoc basis with ability to distill complex information into a logical, concise message
- Strategic understanding of manufacturing and supply chain with ability to anticipate risks and develop practical solutions.
What you can expect from us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Digital Product Strategy Senior Associate
Let’s do this. Let’s change the world. In this vital role you will focus on ensuring successful progression of high value AI and other technology initiatives, placing a strong emphasis on acceleration to value within Amgen’s Technology Innovation Lab, part of AI & Data function. This role will report to the Director, Digital Product Management within the Technology Innovation Lab and will work with various cross-functional partners as well as external collaborators and play a pivotal role in driving value towards Amgen’s AI strategic imperatives and digital transformation, ensuring timely and effective delivery.
This position will:
Support Product Ownership for AI and Technology Solutions: Assist in ensuring AI and technology products meet stakeholder needs and align with organizational goals by contributing to the vision, roadmap, and priorities for AI initiatives. A strong understanding of Python syntax, data structures, and object-oriented programming is essential to effectively contribute to technical discussions and implementations.
Collaborate Across Teams: Work with cross-functional groups, including Business, ATMOS, and external partners, to support the translation of business needs into technical requirements and help prioritize tasks. Familiarity with version control systems such as Git and continuous integration/continuous deployment (CI/CD) practices will be critical to support team workflows and delivery.
Assist in Data Initiative Execution:Provide support for the lifecycle management of data product and machine learning projects, ensuring they align with established processes and timelines. Experience in writing and implementing unit tests using frameworks like unittest or pytest will ensure high-quality project deliverables.
Contribute to Value Creation and Scalability: Help implement best practices in scaling programming solutions to ensure they are ready for broader application within the organization. Familiarity with cloud services such as AWS will aid in scaling and deploying AI products effectively.
Develop Familiarity with Technology Trends: Stay informed about the technology landscape to assist in identifying and applying relevant technologies, including tools such as Spotfire and cheminformatics Python libraries like RDKIT, where applicable.
Assist in Overcoming Project Challenges: Help identify and address issues or risks to ensure smooth progression of AI projects.
Support User Adoption Efforts: Assist in gathering user feedback and contribute to feature prioritization and change management strategies to drive technology adoption.
Communicate Clearly: Share updates and insights with stakeholders to maintain transparency, alignment, and understanding of project progress and impact.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.
Basic Qualifications:
Master’s degree
OR
Bachelor’s degree and 2 years of technology and/or product management experience
Or
Associate’s degree and 6 years of technology and/or product management experience
Or
High school diploma / GED and 8 years of technology and/or product management experience
Preferred Qualifications:
Supports Product Alignment with Business and Technical Needs:Assists in translating organizational goals into clear requirements, ensuring technical capabilities align with business objectives.
Technical Proficiency:
- A strong understanding of Python syntax, data structures, and object-oriented programming.
- Experience in writing and implementing unit tests using frameworks such as `unittest`, `pytest`, etc.
- Familiarity with continuous integration/continuous deployment (CI/CD) and test automation practices. Familiarity with Cloud Services such as AWS.
- Knowledge of version control systems, especially Git.
- Bonus: Exposure to tools like Spotfire and cheminformatics Python libraries such as RDKIT, or basic understanding of data science, machine learning, or MLOps.
Problem-Solving Skills:Applies analytical thinking to assist in solving technical challenges and providing input to team decision-making.
Effective Communication:Capable of conveying technical ideas in an accessible way and providing clear updates to team members and stakeholders.
Project and Collaboration Support:Helps manage tasks, supports cross-functional team efforts, and contributes to meeting project deadlines.
Teamwork and Initiative:Works well both independently and as part of a team, seeking guidance when needed and contributing to group success.
Interest in AI and Digital Solutions:Maintains curiosity and basic knowledge of AI and digital transformation trends, especially in life sciences.
What you can expect from us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
Apply now for a career that defies imagination
Objects in your future are closer than they appear. Join us.
Human Resources Manager, Amgen North Carolina
Let’s do this. Let’s change the world. In this vital role you will develop solutions to a variety of complex HR challenges and will be responsible for strategic programs in support of ANC’s commitment to manufacturing excellence and environmental sustainability in our dynamic and fast-paced environment. As an individual contributor Human Resources Business Partner (HRBP) role you will use well-developed consulting skills to provide strategic HR partnership to business teams / functions at the site to enable them to achieve key business objectives and increase organizational effectiveness.
- Drive organizational design / optimization strategies in collaboration with client leaders to provide a flexible and capable workforce to meet needs of today and future business of site
- Partner with client leaders to implement cutting edge strategies to drive innovation, growth, employee engagement, and diversity, inclusion and belonging
- Support the global delivery of HR initiatives, identifying and managing opportunities in assigned client group to support the achievement of strategic goals
- Provide ongoing guidance and advice for site Apprenticeship program
- Partner with program leads, liaisons, and key business partners to implement Operations and global HR development programs
- Develop and implement innovative ideas to build engagement and a strong culture in an evolving landscape
- Create and manage new and innovative tools to increase the efficiency and effectiveness of the site HR organization
- Develop strong partnerships with HR centers of excellence (COEs) and effectively leverage these relationships to oversee leadership development, talent management, staff engagement and retention
- Analyze HR key metrics and use data to develop proposals for targeted HR talent strategies
- Stay current on leading HR trends and deliver practical and insightful recommendations, including the development and personal growth of our people
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The progressive Human Resources professional we seek is a cutting-edge individual with these qualifications.
Basic Qualifications:
Doctorate degree
Or
Master’s degree and 2 years of HR Business Partner experience
Or
Bachelor’s degree and 4 years of HR Business Partner experience
Or
Associate’s degree and 8 years of HR Business Partner experience
Or
High school diploma / GED and 10 years of HR Business Partner experience
Preferred Qualifications:
- 6+ years of progressively complex/strategic HR experience, including organization effectiveness, recruitment, talent development, compensation or staff relations
- Demonstrated ability to balance multiple competing priorities, adapt to ever changing demands
- Possess an intellectual curiosity, desire, and ability to quickly learn and understand the business
- Excellent communication and interpersonal skills
- Demonstrated ability to interact, influence, and build relationships with all levels of management and executives
- Highly organized and can deliver on multiple priorities
- Demonstrated comfort with ambiguity and organizational change
- A strong aptitude to have meaningful impact for the better, and have fun while doing it
- Willingness to “speak up” and respectfully challenge existing approaches to drive continuous change
- Continuous improvement and growth learning mindset
What you can expect from us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.