Apple Computer Company was founded on April 1, 1976, by Steve Jobs, Steve Wozniak, and Ronald Wayne as a partnership. The company’s first product is the Apple I, a computer designed and hand-built entirely by Wozniak. To finance its creation, Jobs sold his Volkswagen Bus, and Wozniak sold his HP-65 calculator.
US – Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious — you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives.
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes. Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.
- You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- You can:
- Demonstrate knowledge of Apple products and services.
- Personalize solutions based on customer needs, and effectively communicate them.
- Work in a fast-paced environment, often supporting multiple customers at the same time.
- Work in a team environment, demonstrating shared responsibility and accountability with other team members.
- Be curious and open to learning from others and helping each other grow.
- Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
- Be trusted with sensitive or confidential information, keeping with Apple’s core values.
AIML – Software Engineer, Answers, Knowledge & Information (AKI)
The Answers, Knowledge, and Intelligence team is seeking a software engineer to build and maintain core infrastructure powering on-device search technologies across Apple’s ecosystem. In this role, you’ll collaborate with world-class teams in machine learning, natural language processing, and platform infrastructure to deliver private, fast, and intelligent user experiences. Your work will directly impact how users interact with information across iPhone, iPad, Mac, and more. Join us and help shape the future of on-device intelligence at Apple, where performance, privacy, and intelligent user experiences are at the heart of everything we build!
As an Infrastructure Engineer on our team, you will play a critical role in supporting the on-device foundation for Apple’s search capabilities. You’ll contribute to scalable, modular, and privacy-preserving infrastructure, working closely with teams across NLP, application frameworks, and OS technologies to ensure seamless integration across all Apple platforms. Key responsibilities include: – Designing and maintaining robust infrastructure for on-device search systems. – Building durable and reusable components with long-term evolution in mind. – Collaborating across teams to adapt and optimize ML/NLP technologies for Apple’s software stack. – Ensuring user privacy by using Apple’s secure and on-device architecture. We value engineers who are passionate about infrastructure, enthusiastic about cross-functional collaboration, and motivated by the challenges of working at scale!
- 2+ years of experience in Swift, Objective-C, or C++
- Experience designing and maintaining CI/CD pipelines
- Strong scripting skills in Python, Bash, or similar
- Proficiency in automating workflows and deployment tasks
- Capable of analyzing and debugging large-scale systems and datasets
- Bachelor’s degree in Computer Science or equivalent practical experience
- Experience developing for Apple platforms
- Familiarity with profiling tools and performance optimization techniques
- Background in search, indexing, or natural language processing technologies
- Experience working on privacy-preserving infrastructure and on-device ML
Data Scientist – Maps
Apple Maps Evaluation team is looking for an experienced data scientist to join our Data Science Data Insights team. Our team supports Apple Maps wide metrics that provide a holistic view of Apple Maps product quality. Our work spans the entire data ecosystem: metrics design, instrumentation, data set design, data quality checks, batch and real time applications, and reporting. We partner with Data Infrastructure, Maps Client, and Engineering teams to ensure that we report metrics that are based on the highest quality data.
Metrics Data Scientists love to deep dive into data, understand data quality measures, discover patterns and insights and drive product implementation changes based on their findings. We need data scientists who are phenomenal communicators and can advocate for the partner teams who make product decisions based on our metrics. You’ll work in a cross-functional setting to generate the best possible metrics for our partner teams. You’ll develop analysis around product metrics data, and ensure the data meets high quality standards. We work closely with Maps Client, Engineering and Data Platform teams to find opportunities for improving data collection. You’ll build relationships across Maps data ecosystem to understand end-to-end processes and how Maps information moves from device to data repositories and dashboards.
- 2+ years doing quantitative data analysis
- 2+ years SQL experience
- 2+ years of experience in object-oriented programming in Python. Will consider significant experience in a different object-oriented language (e.g. Java, Scala)
- Experience using git for version control
- Experience in designing analytic solutions to open-ended problems
- Experience in building relationships across teams, communicating technical content and analytical insights to teams from various discipline
- Prior industry experience with Airflow or other scheduling technologies
- Prior industry experience with Docker and Kubernetes
- Prior industry experience with building anomaly detection systems
- Prior industry experience with Big Data using technologies like Hadoop, Hive, and Spark
- Prior industry experience with building dashboards and visualizing data in technologies like Tableau, Dash, Plotly, etc.
Data Center Technician, Data Center
Apple Data Center Technicians provides direct hands-on support of Data Center IT Infrastructure and internal system components. We require technicians with experience working in collaborative partnerships and have strong communication skills. Strong attention to detail and effective documentation skills are critical components of success in this position. Responsibilities Establish and support network connectivity, installation and removal of hardware assets, securely handling storage media, and troubleshooting hardware issues. Support team and operations by working collaboratively, and contributing to operational and service level deadlines. Support and maintain a positive and effective team environment, sharing information and best practices with other technicians, and ensuring alignment and support of tasks, resources, and plans. Communicate effectively with team members, clients, and stakeholders through both verbal and written channels. Drive innovation, continuously seeking ways to improve operational processes and helping the team meet performance and service level objectives. Support the planning of hardware installation and removal of assets, participate in the implementation of data center infrastructure projects, and maintain awareness of conditions for the elimination of risk that may impact Apple customers and business services. Perform diagnostics & apply firmware updates to resolve hardware/software issues. Use of appropriate PPE such as safety shoes, safety glasses, gloves and facial covering in various environments with ranging temperatures.
- Experience in roles that include hands on technical support, help desk, logistics or technical training in computer engineering or a related IT field.
- Ability to safely work at heights using step ladders, podium platforms, and people lifts, adhering to all safety protocols.
- Ability to safely use hand-held tools such as electric drills, safety cutters, fiber testing kits, etc.
- Ability to work extended shifts within a data center environment, withstanding heat levels ranging from 79°F to upwards of 105°F while maintaining appropriate hydration.
- Able to participate in rotational on-call duties, providing after-hours support in a 24/7 operational environment as needed.
- Minimum of 1 year experience directly supporting IT hardware Infrastructure and working inside of production data center environment.
- Technical certifications such as CompTIA A+, Network+
- Experience in following established procedures, performing network connectivity tasks, hardware component swaps, or installing hardware infrastructure.
- Experience using and/or supporting computer operating systems.
- Familiar with productivity applications such as workflow systems, collaboration, email, and scheduling tools.
- Ability to travel to foreign and domestic locations.
