Apple Inc. (formerly Apple Computer Inc.) is an American computer and consumer electronics company famous for creating the iPhone, iPad and Macintosh computers.

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US-Creative

Description

Deliver engaging Today at Apple sessions to encourage strong customer participation. Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events. Create interactive customer experiences that help others get the most from the Apple ecosystem. Drive ownership by recommending solutions that meet customer needs. Support customers in setting up their devices. Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.

Preferred Qualifications

You can:
Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
Understand the benefits of the Apple ecosystem and influence others to see those benefits.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Work in a fast-paced environment and balance multiple priorities at the same time.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.
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Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Senior Front End Engineer

Imagine what you could do here! At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. Do you love creating innovative user interfaces ? Are you passionate about building pixel perfect web applications ? If so, join our Apple Service Engineering (ASE) Data Platform team to design and build a data platform experiences across analytics and ML used across Apple. As a Senior Front End Engineer, you will be at the center of creating rich, interactive user experiences for Apple Service Engineering (ASE) Data platform. You should be able to create a website with pixel perfect precision. You are someone who is equally comfortable starting from scratch with a new application as well as diving into an existing project to make it better.

Description

In this role you will be working on one or more web applications that enable other teams within Apple to build, test, and ship their code. You will be exposed to a large domain where you will be taking part in synthesizing complex workflows to produce experiences that help users visualize, understand and manage various aspects of their deployment process. To accomplish this, you will be expected to efficiently collaborate and communicate with large and diverse teams and take part in the ownership of the user experience design, implementation and maintenance. This will involve producing and challenging wireframes and user-flows, implementing them with test-covered code, and slowly evolving the codebase alongside community advancements. This individual will assume substantial responsibility and influence over the direction of numerous critical Apple internet services for the foreseeable future. You possess many ideas and a genuine passion for crafting user experiences by designing intuitive, user-friendly interfaces prioritizing performance, reliability, and simplicity. The engineer’s contributions will profoundly impact hundreds of millions of users and be pivotal to the success of some of the most prominent current and forthcoming Apple features.

Minimum Qualifications

8+ years industry experience.
Experience with React, NodeJS and ES6 concepts
Experience with a modern front-end build tool, e.g. Webpack
End-to-End Web application development experience.
Good knowledge of APIs and REST architecture.
Ability to work with other developers on the team/s and deliver solid and tested products.
Should have excellent communication and collaborative skills.
Proven ability to excel in a fast-paced development team.
Bachelor’s Degree in an engineering-related field, or equivalent related experience.

Preferred Qualifications

Sass, Bootstrap experience
Knowledge of one of the charting libraries, e.g. D3
Knowledge of Design, UI, UX principles
Experience with Python and Java
Kubernetes and Docker knowledge a plus

US-Business Pro

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Business Pro, you’re part of a team that’s passionate about helping businesses succeed. The Business Pro develops and grows relationships with high-potential business customers, and builds loyalty by maintaining those relationships. You have strong business and sales acumen, and knowledge of Apple products and services, key Small Medium Business (SMB) industries, business challenges, and trends in your local community. You serve as a resource and mentor for the broader team, and help support an environment where business is integrated into the store culture. You partner with store leadership to find opportunities to connect customers with powerful tools and solutions that help their businesses thrive.

Description

Establish and engage business customers by showcasing our technology and helping them discover how Apple and third-party products and solutions can enhance and support their businesses and enrich the lives of their customers and employees. Proactively engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant ways to buy. Serve as the go-to expert on business solutions, and mentor the store team on business customer needs and solutions. Collaborate across the Apple Store in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers’ business needs. Partner with leadership and cross-functional partners to transition accounts in line with account engagement strategy to help create a seamless customer experience. Strategize, plan, and forecast business performance through account management, pipeline building, and opportunity management, using Customer Relationship Management (CRM) and other tools. Maintain process mastery of all Retail Business programs and offerings to guarantee compliance with policies and procedures. Perform other tasks as needed, including but not limited to supporting customer-facing activities. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Have extensive business solutions experience with Apple products and services.

Preferred Qualifications

You can:
Show a track record of strong performance and results in technology or business solutions sales.
Communicate effectively and tailor your communication style to different audiences.
Work in a fast-paced environment and make timely decisions, sometimes under tight deadlines and pressure.
Build rapport and work effectively with both internal and external customers, including business owners and executives.
Demonstrate excellent organizational and process management skills, the ability to set priorities, and responsiveness to customer requests.
Demonstrate excellent learning, negotiation, interpersonal, and customer service skills.
Draw from advanced Apple expertise on mobility adoption and business transformation with general knowledge of key SMB industries, technology trends, and challenges.
Learn, navigate, and use new tools and systems.

Business Expert

Do you love to collaborate and help businesses thrive? At the Apple Store, you connect business professionals and entrepreneurs with the tools they need in order to put Apple solutions to work in their businesses. As a Business Expert, you help them learn about Apple products and explore various possibilities. You’re part of a team that’s passionate about helping businesses succeed. With your understanding of business needs and enthusiasm for Apple, you find great satisfaction in offering powerful, innovative solutions to each customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Business Expert, you introduce Apple solutions, technology, and services to business customers. You spend time on the sales floor, meeting first-time and current business customers and learning their needs. You generate new leads and build relationships, connecting over the phone or through in-store workshops and events. You discover customer needs through briefings and work with the Business Team to prepare and present proposals. For customers with more complex needs, you work with the entire Business Team to craft the ideal solutions. Finally, you inform and offer customers the complete suite of sales support options. By engaging customers to think about the possibilities of Apple technology in their businesses, you help build success – not only for your team, but for our customers as well.

Preferred Qualifications

Knowledge of how businesses use technology and what Apple solutions can offer them.
Comfort using the phone to interact with customers and to position business solutions.
Ability to facilitate business experiences through in-store briefings, workshops, and events.
Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
You have at least one year of experience selling in the business market.
You’re comfortable developing qualified leads by phone.
You have strong people and presentation skills, and excellent written and verbal communication skills.
You’ll need to be flexible with your schedule. Your work hours will be based on business needs.