Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses.

AVC:Virtual RM-Burgundy

About Axis Virtual Centre:

Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience

About the Role:

Virtual relationship managers act as the single point of contact for customer’s banking requirements are responsible for the cross selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. The Virtual RM is situated in the Axis Virtual Centre and is responsible for selling loan products and services to customers based on their needs through remote digital media viz. phone call, email. They are also responsible for ensuring extremely efficient servicing of requests to create a superior customer experience

Key Responsibilities:

• Ensure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to them
• Provide premium customer service delivery to their mapped Burgundy portfolio.
• Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS services
• Responsible for up selling, cross- selling, providing regular market information and updates to the customers
• Manage the Burgundy portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs.
• Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products.
• Effectively utilize all applications, tools, and databases used to process transparent end to- end client support.
• Strictly adhere to internal control policies and ensure that the organization’s activities are carried out in accordance with all regulatory, legal, and governmental regulations

Qualifications:

Optimal qualification for success on the job is:

• Graduate or Post graduate from a recognized institution.
• 2- 5 years relevant role/ BFSI sector.

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

• Proficiency in systems related to Banking transactions and services.
• Good communication skills in both English and local language.
• Excellent lead generation and conversion skill.
• Ability to handle pressure and meet deadlines.
• Ability to successfully work as a part of a team.
• High sales orientation to meet the sales targets consistently.
• Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales.
• Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products.
• Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

#ComeAsYouAre “We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply”

Commercial Banking Relationship Manager – SEG

The Relationship Manager is responsible for the achievement of the budgeted targets by sourcing NTB business through channels/self-sourcing and customer relationship management. The Job holder also coordinates post sanction formalities such as, disbursement, cross-sell, compliance of statutory and internal audit issues and provides industry/segment specific feedback to Geography and Central Office team

Key Responsibilities:

• Generate leads by identifying potential industrial areas/trading units and prepare strategies to increase the Bank’s penetration in those areas
• Manage the internal (Branches/ other business verticals) and external (empaneled outsourced agencies) lead generating channels to generate the expected business
• Enable the sanctioning process by ensuring conduct and scrutiny of pre-disbursement activities
• Liaison with Corporate Banking Operations team and Centralized Processing Unit to enable smooth completion of post sanction formalities, account opening and disbursement
• Meet customer service requirements through regular interactions with the customers to understand business condition, enhancement opportunity, etc.
• Monitor transactions in the customer accounts to ensure that the cash flow movement and end use of fund are in compliance with the sanction stipulations
• Assist the Credit Manager in unit inspections and ensure timely insurance renewal, DP updated, stock renewal statement scrutiny and gathering of relevant market information
• Ensure maintenance of quality and health of portfolio and minimize Days Past Due through regular interactions with the customer
• Initiate recovery of stressed accounts through tele-calling/ field visits
• Ensure compliance to the stipulated guidelines/ norms and ensure closure to the audit processes

Qualifications:

Optimal qualification for success on the job is:

• Graduation / Post-Graduation from a recognized institute
• Fulltime work experience of 5+ years after successfully completing the formal academic qualifications

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

• Knowledge of banking products and services
• Ability to manage complex client situations
• Good communication (both verbal and written) skill in both English and the local language
• Ability to handle pressure and meet deadlines
• Good networking and relationship building skills

CBG Credit Analyst

Credit Analysts are responsible for evaluating a proposal by analyzing and presenting information about the borrower across areas like market, financial statements, technical rations, management, etc. Credit Analysts work closely with Relationship Managers to understand the profile of their clients and their requirements.

Key Responsibilities

• Responsible for preparation of CAM and putting up various notes (review, replies to observations from the Risk department, etc.)
• Responsible for assessing the credit worthiness, and preparation of credit proposals, by fitting borrower requirement within the existing product suite and credit policy guidelines
• Conduct review / renewal of accounts
• Ensure maintenance of acceptable TAT for various tasks such as conducting rating, preparation of appraisal note, renewals, etc.

Qualifications:

Optimal qualification for success on the job is:

• Post-graduates (Finance) with a good academic background, CAs/ICWAs will be preferred
• Fulltime work experience of 5+ years from BFSI Industry, after successfully completing the formal academic qualifications

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

• Good understanding of financial ratios and concepts
• Good communication (both verbal and written) skill in both English and the local language

Regional Project Manager Merchant Acquisition Business

Merchant Acquiring Business of the Bank offers its customers with digital solutions for accepting payments. Some of the solutions are POS (Point Of Sale), IPG (Internet Payment Gateway), mPOS (Mobile POS), UPI on POS, Bharat QR, etc. These solutions are a unique way for a business to accept payments from its customers in a cashless manner. Business has been successful in sustaining a rapid pace of growth and has emerged as a leading player, both in terms of volumes, as well as installed base, within the country. It has become a preferred partner for all associations – VISA/ MasterCard/ RuPay/ Discover/ JCB/ UPI for launching all their latest product offerings.

About the Role:

We have designed best-in-class processes and capabilities for MAB as part of project Kanban. We are now looking for ‘champions of change’ who can help use translate the initiatives to actual business metrics and impact, at a regional level upto the grade of Senior Manager with the Bank.

Key Responsibilities:

· Be highly driven individuals, who aspire to achieve excellence as part of the project

· Institutionize the ‘new ways of working’ on-ground, by being embedded in the hierarchy

· Engage with merchants, to gather feedback and improve across initiatives

· Problem solve and design areas of intervention to ensure initiative success on-ground

· Liason with teams within & outside MAB, across various initiatives and dependencies

· Drive team enablement with programs such as trainings, rewards & recognitions, etc.

Qualifications:

Optimal qualification for success on the job is:

· Graduation/ Post- Graduation/MBA from a recognized institute

· 5+ years of experience in project management, Experience in MAB Business will be preferred.

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

· Hand- on experience with all the stages of the program management function

· Good communication (both verbal and written) skill in both English and the local language

· Ability to handle pressure and meet deadlines

· Strong analytic and problem solving capabilities

· Stake holder management

· Good in PowerPoint/MS excel

Interested candidates may share their resume at Kapil.Gupta@axisbank.com