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BFL is engaged in the business of lending and acceptance of deposits. It has a diversified lending portfolio across retail, SMEs, and commercial customers with significant presence in both urban and rural India.

Deputy Area Manager – Rural Consumer Durable

About the job

Location Name: Latur

Job Purpose

“This position is open with Bajaj Finance ltd.”

Engage with channel partners to build and strengthen relationship. Build distribution for Rural consumer Product Finance and distribution mapping for Rural consumer Product Finance.

Duties And Responsibilities

Achieving & exceeding Business goals and targets for Consumer Durables -Creating a strong & compliant sales culture to drive acquisitions, profitability and employee development-Manage the Distribution through Dealer relations and servicing the Dealers, and their concerns in an appropriate manner.-Managing the Delinquency of the business sourced to ensure health of portfolio

  • Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations
  • Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM/NSM -Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.-Recruiting and Retaining high performers. -Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.-Supporting collections team in ensuring 100% collections MAJOR CHALLENGES:
  • struggling to find and keep talented employees. -Customer always seeking the latest technology, most efficient service, instant gratification, and a customized experience. -Retaining employees as they have banking sector as an option available.
  • Online Market as well effected / impacted in filed. DECISIONS ; - Implement a sales management process that guides the team’s decision on how to effectively manage this time and decide who to spend with. -Connect with field Teams Spending the Maximum time to Our Team. Link performance with rewards and recognition as par their achievement. -Design and Develop a Customer (Dealer and Business Partner’s) Visit frequency plan for their field. INTERACTIONS: Internal Clients:Roles you need to interact with inside the organization to enable success in your day to day work - Provide market and product related feedback to HO (Managers / Senior hierarchy )-Credit Team for high ticket approvals -Operation for customer services and file disbursement -Risk team for approval declined cases due to specific reasons e.g. policy-FCU Team for fraud cases validation -Collections for bucket cases and FEMI cases or problematic cases External Clients: Roles you need to interact with outside the organization to enable success in your day to day work :External Clients include dealer and business Partners. Identify New key dealer outlets New Business Partners to support sales External Clients include dealer and business Partners. Identify New key dealer outlets New Business Partners to support sales by Achieving Origination Targets. ASSC (Authorized Sales Service Center), Serving the existing external walk in customers at dealers and Increasing business opportunities.

Required Qualifications And Experience

  • Qualifications :
  • Graduation / Post graduation
  • Strong analytical skills to drive channel performance and drive profitability
  • People & Relationship Management skills
  • Excellent Communication and Negotiation Skill
  • Work Experience:
  • Graduation / Post graduation with 4 to 6 years and MBA with 3-4 years of relevant experience in sales

DIMENSIONS

(Key numerical data which will reflect the scope and scale of activities concerning this job)

Financial Dimensions

(These should be quantifiable numerical amounts)

As a manager, you’ll need to define Business scope. Defining what is needed is the first step. setting Business goals and allocating to Team. the Business scope should have a tangible objective for the organization

  • In Festive seasons minimum 15k cases in a quarter
  • Normal days minimum 9K cases in a quarter
  • Cross sell targets 650 IPC to be maintained

Other Dimensions

(Significant volume dimensions associated with the job)

 Total Team Size: 29

 Number of Direct Reports: 6

 Number of Indirect Reports: 23 (off role)

 Number of Outsourced employees: 18 (ASCC)

 Number of locations: in the range 5 to 7

 Number of products: 2

Deputy Area Manager – SALPL – Growth

About the job

Location Name: Rudrapur

Duties And Responsibilities

Sales

Х Achieving business and Insurance numbers.

Х Understanding of customer segmentation and drive value proposition to the target segments.

Х Ensure implementation of promotional plans and suggesting new and innovating promotion plans for the area of work.

Х Liaising with HR / Admin managers at major corporate for doing promotions and bulk deals

Х Effectively selling our products and meeting service requirements of senior employees at various corporate

Channel Development

Х Build a robust distribution network

Х Build innovative & alternate distribution channels

Х Effective management of channel partners and ensuring highest level of service delivery

Х Position the organization as preferred financier for the channel partners and customers

Portfolio Health

Х Owning the health of the portfolio sourced as well as ensuring proper control on delinquency.

Х Analysis portfolio performance of business sourced by team members to ensure excellent portfolio quality

Team Management & Development

Х Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development.

Х Driving team productivity

Х Effective management of Sales teams in terms of development of sales force.

Х Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM to deliver better products in the marketplace.

Х Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.

Х Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.

Required Qualifications And Experience

Х Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience

Х Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans for the Salaried segment would be an added advantage.

Х Demonstrated success & achievement orientation.

Х Excellent communication skills.

Х Strong bias for action & driving results in a high performance environment.

Х Demonstrated ability to lead from the front.

Х Excellent relationship skills.

Х Strong analytical skills to drive channel performance and drive profitability.

Х High motivational levels and needs to be a self starter.

Х Working knowledge of Excel.

Assistant Manager – Bajaj Finserv (Health Insuretech)

About the job

Location Name: Raipur

Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties And Responsibilities

Managing Hospital sourcing for assigned Relationship for Loans and Insurance.

  • Engage with Hospital to build and strengthen relationships.
  • Ensuring timely revert on Hospitals query’s.
  • Managing FOS at Hospitals for Loans and Insurance sales in conjunction with Hospital Staff.
  • Daily Reporting of Key metrics for the hospitals for driving velocity.

Required Qualifications And Experience

  • MBA from a reputed institute with a minimum 1-3 years of experience.
  • Prior & relevant experience in the Financial Services Industry or Healthcare industry would be an added advantage.
  • Demonstrated success & achievement orientation.
  • Strong bias for action & driving results in a high performance environment.
  • Should have excellent communication skills along with strong presentation and data analytics skills.
  • Excellent Interpersonal Skills.
  • Acceptable level of proficiency in MS Office (PowerPoint and Excel).

Manager – DDF Wheels

JOB DESCRIPTION

Job Purpose “This position is open with Bajaj Finance ltd.”
First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.
Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
• Achieving business numbers with the assigned line of channels (Basis location and market potential).
• People Management (On roll and Off roll) – Hiring, Retention & Productivity.
• Responsible for empanelment of new dealers and resource allocation.
• Ensuring process & documentation compliance, FI, agreement execution & credit approval.
• Hiring, training & development of sales team to achieve targeted numbers.
• Responsible for tracking, managing & controlling PDD requirement compliance
• Understanding of CRM – Salesforce.com.
• Effectively engage with Credit, Operations & Risk teams.
• To ensure TAT is maintained for case processing.
• Managing and motivating the sales team towards achieving targets
• Conduct dealer events and competitions. Design and launch the competitions, identify winners and conduct recognition events

4.  MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)
• Training of self and their team below.
• Hiring right candidate.
• Smooth onboarding to help settle the employee well in BFL.
• Smooth onboarding of New Dealer/Partner with BFL
• Retention of On-roll & Off-roll staff

5.  DECISIONS
(Key decisions taken by job holder at his/her end)
• Hiring of On-roll & Off roll staff
• Approvals by coordinating with internal stake holders eg. Clearing cases
• Lead allocation
• Field activity planning and closure

6.  INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work
• Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file.
• Connect with HR department for hiring & retention

External Clients
Roles you need to interact with outside the organization to enable success in your day to day work
• Engaging with customer.
• Mapping of market competition.

7.  DIMENSIONS
(Key numerical data which will reflect the scope and scale of activities concerning this job)

Financial Dimensions
(These should be quantifiable numerical amounts)
• From 200 to 250 Cases MOM (depending upon location and market potential)

Other Dimensions
(Significant volume dimensions associated with the job)
 Total Team Size: 36
 Number of Direct Reports: 2 to 4
 Number of Indirect Reports: NA
 Number of Outsourced employees: 25 to 36
 Number of locations: 4 to 7
 Number of products: 1 i.e. Two Wheeler Finance

Required Qualifications and Experience SKILLS AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)

Educational Qualifications
• Qualifications – Graduate / Post Graduate
• Good command in excel is essential.
• Work Experience – 3 to 5 years of relevant experience in managing team
• Result oriented – Go getter attitude is must
• Should have collaborative work style to engage with peers & colleagues across the company.
• Excellent Team management & Interpersonal Skills.
• Excellent command over communication skills.
• Highly ambitious & self-motivated

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