Over the decades, Balmain has always proudly remained true to the trailblazing spirit of its founder. Since Pierre Balmain’s death in 1982, his house has been guided by a series of strong designers, each balancing modern offerings with the need to respect the foundations and traditions of the house.
Sales Associate (Houston, Texas)
OVERVIEW:
The Sales Associate is a brand ambassador; responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience.
WHAT YOU’LL DO:
- Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand. This includes both in store, as well as out of store events and activations
- Demonstrate excellent knowledge of Balmain’s history, heritage and products
- Provide outstanding service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain standards
- Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales
- Be creative and entrepreneurial; make recommendations to management based on your observations and client experiences.
- Recruit new clients; make meaningful relationships with new clients by introducing the brand, getting to know them, and making recommendations based on their lifestyle
- Foster relationships with existing clients; continuously build upon your current relationships through various outreach initiatives
- Be a team player; collaborate with your peers and contribute to the overall success of the store
- Support the management team with operational duties as needed!
- Adhere to all company policies and procedures
Profile
QUALIFICATIONS:
- 3+ years of Luxury Retail Experience.
- Exceptional organizational skills, follow through and attention to detail.
- Solutions based thinker.
- Collaborative spirit and proactive attitude.
- Excellent written and verbal communication skills
BENEFITS & PERKS:
- Health, vision, dental and fringe benefits
- Paid Vacation, Sick, and Holidays
- 401k with Company match
- Employee Discount
Position location
Job location
AMERICAS, USA, Texas, Houston – River Oaks
Candidate criteria
Minimum level of experience required
2-5 years
Sales Supervisor (Houston, Texas) M/F
Category
Commercial – Retail
Job title
Sales Supervisor (Houston, Texas) M/F
Contract type
Permanent
Contractual hours
Full-time
Job description
OVERVIEW:
The Sales Supervisor is responsible for ensuring a seamless client journey by maintaining strong sales and supporting the sales team in the selling ceremony. The Sales Supervisor is also a partner to the Store Manager in maintaining a well-run store.
WHAT YOU’LL DO:
- Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand
- Be a leader in the business; motivate the team and empower an environment of teamwork, trust and collaboration in the store
- Drive sales and achieve sales goes through sales strategies, clienteling, sourcing new customers and fostering long-term relationships with existing customers.
- Maximize sales and measure sales performance and conversion rates daily, regularly assess the business and make recommendations based on strengths and opportunities
- Lead by example and enable a client centric environment by providing outstanding service to our customers and continuously client development.
- Support in-store and field team with operations as needed, including but not limited to visual merchandising, opening/closing procedures, inventory management, etc.
- In partnership with the Store Manager train, coach, and develop sales associates
- Create and foster strong working relationships with internal and external partners, including but not limited to the New York Office and local vendors
Profile
QUALIFICATIONS:
- 4+ years of retail experience required, preferably with at least 1 year of management or supervisory experience, in a luxury setting.
- Strong knowledge and passion of the brand and luxury industry
- Strong salesfloor presence and a client focused mindset
- Strong interpersonal, communication, organization and follow-through skills
BENEFITS & PERKS:
- Health, vision, dental and fringe benefits
- Paid Vacation, Sick, and Holidays
- 401k with Company match
- Employee discount
Position location
Job location
AMERICAS, USA, Texas, Houston – River Oaks
Candidate criteria
Minimum level of experience required
2-5 years
Sales Assistant (Bal Harbour) M/F
Position description
Category
Commercial – Retail
Job title
Sales Assistant (Bal Harbour) M/F
Contract type
Permanent
Contractual hours
Full-time
Job description
OVERVIEW:
The Stock Assistant is a team player that contributes to the achievement of the store sales objective, delivering the highest standards of the client experience and providing overall assistance to the entire store team as needed. This individual will flex between supporting the front of house and back of house activities of the boutique.
WHAT YOU’LL DO:
- Serving as a liaison between the sales team and clients
- Packing, gift wrapping and providing support during payment
- Stock and inventory management, as well as administrative activities
- Ensuring all products are ready for display/sale following visual guidelines
- Support both front of house and back of house with product replenishment to ensure store efficiency
- Sales support by providing the best service, assisting the store team and clients through the selling process
Profile
QUALIFICATIONS:
- 2+ years of experience in Retail or Hospitality, preferably luxury
- Excellent interpersonal and communication skills
- Organizational and time management skills
- Strong attention to detail and the ability to multi-task
- Strong understanding of customer service needs and customer priorities
Position location
Job location
AMERICAS, USA, Florida, Florida – Bal Harbour
Candidate criteria
Minimum level of experience required
2-5 years
Stock Manager (Houston, Texas) M/F
Position description
Category
Commercial – Retail
Job title
Stock Manager (Houston, Texas) M/F
Contract type
Permanent
Contractual hours
Full-time
Job description
WHAT YOU’LL DO:
- Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand
- Manage the stock room efficiently and prioritize the needs of the business to ensure outstanding customer experience.
- Partner closely with the sales team and communicate all business-critical information including but not limited to key operational priorities, new product, and inventory levels
- Continuously assess operational procedures and make recommendations to streamline processes and increase efficiencies.
- Support store and company-wide initiatives and projects including but not limited to shopping and marketing events, consignments, and inventory management
- Print and ticket merchandise, returns, and price adjustments
- Process repairs and damages on a timely basis according to company guidelines;
- Executes shipping and receiving process, reporting any issues to Store Manager and taking the necessary steps to resolve
- Ensures timely movement of merchandise as directed by Store Manager and Retail Operations team while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;
- Ensure an accurate and organized store inventory at all times – overseeing store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Manager.
- All other job related duties
Profile
QUALIFICATIONS:
- 2+ years of experience in Retail or Hospitality, preferably luxury;
- Ability to lift up to 40 pounds and frequently bend/lift
- Tech savvy; ability to learn systems quickly. Previous experience with Retail PRO and Joor
- Excellent interpersonal and communication skills;
- Organizational and time management skills;
- Strong attention to detail and the ability to multi-task;
- Strong understanding of customer service needs and customer priorities
BENEFITS & PERKS:
- Health, vision, dental and fringe benefits
- Paid Vacation, Sick, and Holidays
- 401k with Company match
- Bonus eligible
- Employee discount
Position location
Job location
AMERICAS, USA, Texas, Houston – River Oaks
Candidate criteria
Minimum level of experience required
2-5 years
