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Sr. Credit Products Manager-Dealer Financial Svs

Job Description:

 

 

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

 

Job Description:

The Sr. Credit Products Manager in Dealer Financial Services is accountable for helping to design and deliver credit solutions and for underwriting, structuring and negotiating these solutions at the market level. The Sr. CPM leads a team of portfolio management officers and analysts who provide credit structuring, underwriting and monitoring expertise.  Dealer Financial Services supports the financial needs of publicly and privately held franchised automobile dealers, our credit product suite includes floor plan funding for inventory, real estate term loans, acquisition /expansion financing, as well as derivative products (interest rate swaps) and a full spectrum of Treasury Management products and services. The Sr. CPM partners closely with client-facing teammates in both the Global Investment Bank and Global Commercial Bank to consult on sales opportunities, and provide the product expertise and consultation necessary to deliver the best possible solution to the client.  The Sr. CPM will be responsible for  highly complex portfolios with multiple businesses in the Western Region of the US.

 

Job Responsibilities:

• Leads monitoring, compliance and initial underwriting activities for Dealer Financial Services team.
• Manages a team of 12+ associates.
• Develops and maintains strong cross functional partnerships with Market Executives, Treasury Solutions Managers, Leasing Managers, and Risk Management and others to ensure that strategic business objectives for the market are realized.
• Develops strategies, processes and plans that enable the team to help clients meet their business goals while achieving the bank’s goals.
• Deepens client satisfaction by driving consistent execution of the Client Management Process.
• Responsible for associate development and selection of new team members, arranging appropriate training, managing performance, and identifying and addressing obstacles to ensure the team’s success. Coaching team members and partners to improve performance is a key requirement and component of the team’s success
• Pipeline Closed Goals
• Revenue Growth
• Asset Quality and Risk Management

 

Required Qualifications:

• Must have 10 + years of experience in Commercial Credit analysis, underwriting, structuring and portfolio management.
• Must have proven leadership skills.
• Knowledge of complex credit structures.
• Strong understanding of sales organizations and sales processes.
• Champion change and ensure changes are effectively implemented.
• Able to establish and maintain collaborative partnerships.
• Demonstrates strong teaming behavior that creates win-win solutions that build trust.
• Able to drive integration among multiple partners and functions.
• Demonstrates deep and broad business acumen.
• Able to influence executive management and provide thought leadership across the organization.
• Easily navigates multiple client and support organizations.
• Demonstrates sound judgment and acts with speed – able to achieve results quickly.
• Complex problem resolution abilities.
• Excellent Oral and Written Communication Skills.
• Unquestionable business and personal integrity.

 

Desired Qualifications:

• Experience mentoring less experienced associates
• Knowledge of the franchised automobile business
• Project Management Experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Financial Solutions Advisor – Consumer Investments- Tri-Valley Area

This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

 

Responsibilities:

• Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions
• Recommends banking and investments strategies that align with client financial goals and needs
• Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds
• Mitigates and controls risk as part of daily activities
• Identifies and engages potential new clients through referrals or financial center clientele
• Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended

 

Required Qualifications:

• Currently holds Series 7 & 66 (63 & 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days.
• Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services.
• Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded.
• Sets and accomplishes goals, achieving whatever you put your mind to.
• Builds and nurtures strong relationships.
• Collaborates effectively with others to get things done.
• Communicates effectively and confidently and is comfortable engaging all clients.
• Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment.
• Likes to learn, adapts to new information and seeks the right solutions for clients.
• Efficiently manages your time and capacity.
• Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients.

 

Desired Qualifications:

• Strong computer skills with an ability to multitask in a demanding environment.
• At least three years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded.
• Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC).

• Obtained your insurance licenses

 

Skills:

• Account Management
• Advisory
• Client Experience Branding
• Customer and Client Focus
• Oral Communications
• Active Listening
• Attention to Detail
• Client Solutions Advisory
• Issue Management
• Pipeline Management
• Causation Analysis
• Client Management
• Policies, Procedures, and Guidelines
• Risk Management
• Written Communications

Consumer Investments Market Leader – Manhattan/NJ Region

This job is responsible for managing a team that may be composed of field-based Financial Solutions Advisors. Key responsibilities include driving local strategies and tactics surrounding the client experience, deepening and growing relationships, and ensuring operational excellence at the market and financial center levels. Job expectations include working across the organization to develop business knowledge and cultivate one team partnership to collectively achieve results.

 

Responsibilities:
• Champions organizational vision and values executing consistently to drive business results
• Manages the financial planning and asset-based relationship sales process
• Engages with Financial Center Advisors, coaching for strategic business drivers and successful professional growth and development
• Manages sales using growth plans in Sales Force
• Manages effective Financial Center Advisor recruiting strategies
• Administers superior sales supervision and practices in the market

 

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
• Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement
• Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions
• Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues
• Provides inspection, coaching and feedback to motivate, differentiate and improve performance
• Actively manages expenses and budgets in alignment with objectives, making sound financial decisions
• Assesses talent and builds bench strength for roles across the organization
• Delivers results by effectively prioritizing, inspecting and appropriately delegating team work

 

Skills:
• Risk Management
• Leadership Development
• Coaching
• Customer and Client Focus
• Talent Development
• Sales Performance Management
• Business Operations Management
• Customer Service Management
• Decision Making
• Executive Presence
• Performance Management
• Recruiting
• Process Performance Management
• Critical Thinking
• Result Orientation

 

Required Qualifications:                                                     

• Has Series 7 and 66,or is able to obtain any/all required licenses within a specified period of time
• Has supervisory licenses of an 8 (or 9 and 10 combined) or possesses a Series 4, 24 and 53, or is able to obtain any/all required licenses within a specified period of time
• 5+ years’ of demonstrated experience with sales/bank operations and building, leading, managing and coaching a team​
• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships with key partners/clients across and outside of organizations
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives
• Confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
• Communicates effectively and confidently and is comfortable engaging all clients
• Ability to learn and adapt to new information and technology platforms
• Applies strong critical thinking and problem-solving skills to meet clients’ needs as well as escalate as needed with sense of urgency
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Can attract, recruit and retain an effective sales and operations team
• Efficiently manages your time and capacity
• Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
• Can interpret performance results, find opportunities to drive success and hold others accountable to results
• Can be flexible to work weekends and/or extended hours as needed
• Travel required: Will vary depending on geography
• Is proficient in computer skills and professional programs (example: Microsoft Office)
• Has the ability to pass compliance requirements

• Desired Qualifications:
• Prefer fully licensed candidates
• Experience in financial services and knowledge of financial services industry, products and solutions
• Experience in mortgage, retail or hospitality
• Experience working in an environment with individual and team goals where goals were routinely met or exceeded
• Undergraduate college degree
• Prior management experience
• Bilingual skills​

Relationship Banker – Concord Financial Center

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

 

Responsibilities:

• Executes the bank’s risk culture and strives for operational excellence

• Builds relationships with clients to meet financial needs

• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

• Grows business knowledge and network by partnering with experts in small business, lending, and investments

• Manages financial center traffic, appointments, and outbound calls effectively

• Drives the client experience

• Manages cash responsibilities

 

Required Qualifications:

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

• Collaborates effectively to get things done, building and nurturing strong relationships.

• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.

• Is confident in identifying solutions for new and existing clients based on their needs.

• Communicates effectively and confidently, and is comfortable engaging all clients.

• Has the ability to learn and adapt to new information and technology platforms.

• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

• Applies strong critical thinking and problem-solving skills to meet clients’ needs.

• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

• Efficiently manages time and capacity.

• Focuses on results, while acting in the best interest of the client.

• Can be flexible to work weekends and/or extended hours as needed.

 

Desired Qualifications:

• Experience in financial services and knowledge of financial services industry, products and solutions.

• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

• Six months of cash handling experience.

• Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration or finance​

 

Skills:

• Adaptability

• Business Acumen

• Customer and Client Focus

• Oral Communications

• Problem Solving

• Account Management

• Client Experience Branding

• Client Management

• Client Solutions Advisory

• Relationship Building

• Business Development

• Pipeline Management

• Prospecting

• Referral Identification

• Referral Management

 

Minimum Education Requirement:

• High School Diploma / GED / Secondary School or equivalent