BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.
Research Associate – Data & Research Services
WHAT YOU’LL DO
As a Research Associate within Data & Research Services, you will ensure delivery of accurate and insights-rich projects across different Practice Areas/sectors. You will gain a strong understanding of a wide range of research resources, information portals and approaches critical to delivering research outputs for your stakeholders. You will display your ability to synthesize data and draw insights in the context of the ‘research ask’, accurately. Over time, you will regularly engage with seniors in the team to grow your understanding of 1-2 Practice Areas (industries/ functions) and deliver deeper insights for BCG’s ongoing cases and knowledge products/IPs.
YOU’RE GOOD AT
Ensuring consistent high-quality research outputs
- You will ensure complete and error-free delivery of research requests
- Gain expertise in leveraging a wide range of research resources, information portals and approaches in delivering research outputs
- Demonstrate your ability to synthesize (draw insight/conclusion) and package research output that directly address the problem in a clear and structured way
- Opportunistically contribute to BCG publications and internal materials
Developing and demonstrating ‘client-responsiveness’
- Develop capabilities to understands and anticipate case team research needs (understanding case-team asks, client contexts, etc. to tailor research accordingly). Continuously engage with senior researchers to discuss the same
- Demonstrate speed-to-output and client-orientation in delivery (improving on effectiveness in research completion)
- Strong ownership and ability to manage (ability to prioritize) concurrent requests
- Strong focus on customer satisfaction
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- Undergraduate degree minimum (Engineering, Commerce, General streams – Science, Economics etc.) with strong academic record
- 0-1 years of relevant work-experience, preferably in a Consulting or Research organization
- Excellent English; verbal and written
- Ability to work with wide array of platforms including Excel, Word, and PowerPoint; to be able to provide insights in most user-friendly format
YOU’LL WORK WITH
Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.
Administrative Assistant
WHAT YOU’LL DO
In the capacity of an Administrative Assistant (“AA”) you are required to support multiple senior stakeholders based globally (APAC, Europe & US). At BCG, AAs are an essential part of the team and are expected to grow throughout their careers, building and improving their skills to match the evolving needs of BCG. Taking full responsibility for maintaining their stakeholders’ demanding schedules, our AAs are expected to act with initiative and be pro-active, as well as being able to handle confidential information with utmost discretion. The goal is to free up the stakeholders’ time, allowing them to focus on value added functional activities. This position is also expected to work with other AAs as part of a global team and may also be assigned by his or her supervisor to back up other support staff as required.
YOU’RE GOOD AT
- Performing successfully in a fast-paced, intellectually intense, service-oriented environment.
- Interpreting rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.
- Working successfully within a complex matrix structured organization.
- Understanding and managing complex reporting relationship.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- A graduate degree
- 4 + years of work experience from a professional services, hospitality or multi-national company
- background. Administrative experience would be an added advantage.
- Excellent oral and written English language communication skills.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
KEY COMPETENCIES
- Strong interpersonal skills and able to work effectively at all levels.
- Excellent organizational skills, ability to set priorities. Able to work with attention to detail and tenacity.
- Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics.
- Team player, highly motivated, energetic, resourceful and friendly
- Service-oriented, flexible and able to work under pressure.
- Demonstrates accountability and ownership.
- Reliable, timely and flexible
- Demonstrates proactivity by anticipates the needs of others and being able to “add value.”
- Demonstrates concise and effective communication skills.
- Effective in time management
Global Accounts Payables Associate
WHAT YOU’LL DO
Join us as we embark on a journey to transform BCG’s Finance organization. “Future Finance” is a multi-year journey to prepare the Finance function for the BCG of the future: a BCG that continues to grow, and one that has become more complex, more diverse and more interdependent. By rethinking structures and standardizing processes across geographies and business entities, we will make it simpler and more efficient to work together and flex to meet the needs of BCG. As part of the Global Accounts Payable Team, you will ensure BCG Accounts Payable Operations processes stay ahead of the vendor payments area’s risks. You will dive deep into defects and have a proven record of delivering process efficiency results. You will be responsible for processing invoices and managing external and internal queries belonging to the Global Payables Process.
Roles and responsibilities
- Review, validate the invoice’s bare essentials like supplier details, bank account, invoice number, invoice date, etc.
- Responsible for the processing of invoices, including cost allocation, accounting, and tax within the specified timelines
- Resolve internal and external queries via effective collaboration with various stakeholders to ensure the highest user satisfaction
- Pro-actively resolve exception invoices and queries with a mindset to fix the process
- Perform payment runs and month-end close activities on time
- Follow set processes and highlight when there is a need for change or update
- Maintaining the highest quality standards and ensure no duplicates payments
- Independently perform transactional tasks which support the compliance, planning, and execution of assigned processes.
- Complete ad hoc requests and perform other duties as needed with minimal oversight
- Adhere to the internal compliance policy and guideline established by the management on their daily operational activities
- Maintain exception logs for the process-related exception as and when they occur for knowledge retention
- Active participation in the organization-wide projects and initiatives
YOU’RE GOOD AT
- Ability to prioritize and organize workload
- Strong ability to collect information from many varied sources and ensure its accuracy
- Excellent analytical and problem-solving skills – Attention to details
- Critical thinking to identify the root cause and implement remedial action
- Strong initiative and willingness to take on projects in a proactive manner
- Ability to work in a fast-paced, high-pressure environment; Excellent time management skills and ability to meet tight deadlines
- Excellent oral and written communication skills & Effective listening skills
- Relationship building and collaborative skills
- Committing to improvement through feedback and self-reflection, and learning new topics and skills
- Flexible to business needs
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- Minimum graduation with prior experience in global operations
- 2-4 years of relevant experience in Customer Service
- Exposure to processing queries related to customers on emails
- Excellent communication, articulation, and stakeholder management skills
- Analytical mindset with and critical thinking
- Ability to work in a fast-paced environment with multiple priorities and deliverables
- MS Excel, Word proficiency and adaptable to several software applications
- Preferably exposure to Workflow solutions and ERPs
Content Manager – Knowledge Management Services
WHAT YOU’LL DO
The Content Manager is responsible for developing the content management strategy of the Principal Investors & Private Equity (PIPE) Practice Area (PA) and capturing, building and organizing BCG’s intellectual assets on the intranet. This is an individual contributor role that involves engaging with Principal Investors & Private Equity Practice Area leadership define the content strategy and then leverage it to identify, collect, synthesize, organize and manage organizational knowledge. The role also involves conducting regular content audits to identify and develop plans to fill content gaps, and to share best practices across various topics. The role requires knowledge of the Practice Area, their business offerings, taxonomy and key stakeholders. The role also requires good understanding of content management process – identifying content needs, engaging with case knowledge champions to source materials, organizing and publishing them on the intranet.
The Content Manager role reports to the Manager of Knowledge Management Services and to the Global Knowledge Business Senior Director of the Principal Investors & Private Equity Practice Area.
BCG’s PIPE Practice Area works with the world’s largest investment firms, serving six client asset classes: Private Equity, Hedge Funds, Infrastructure & Real Estate Funds, Family Offices, Sovereign Wealth Funds and Pension Plans. Likewise, PIPE topics cut across not only these asset classes, but also across industries (e.g., Health Care, Consumer, Technology, etc.) and sub-topics (e.g., Tech Capital, Private Credit, Environmental, Social and Governance, etc.).
YOU’RE GOOD AT
- Helps develop overall content strategy for the Principal Investors & Private Equity
- Practice Area given knowledge of content management processes and business needs
- Runs the end-to-end process of content management lifecycle from identification of key topic/ cases of commercial impact to final development and publishing of the relevant IP
- Accountable for running both the content curation process and knowledge capture activities for the PA.
- Shares best practices across topics teams; able to make direct and specific edits to improve content when appropriate
- Ensures content maps are set up for the identified topics and tracks completeness and availability, helps topics team navigation
- Responsible for content auditing, ensuring proper upkeep of the pages with the most relevant, latest and greatest materials in coordination with the PA Knowledge Team
- Ensuring high quality standards in a given PA and keeping key knowledge sources up to date and ready for use
- Create and send regular reports on content usage and relevancy
- Plays a role in Expertise management (e.g. ensures the key PA thought leaders identified in Link, our internal expertise finder tool)
- Provides regular updates through use of several tools and dashboards to the PA LT and central LT.
- Plays a crucial role in project management of several PA content related initiatives and special projects and constantly strives for innovating the processes by challenging the status quo.
- Plays an active role in recruitment according to business needs
- Provides day-to-day apprenticeship & coaching for junior staff and assists in long term professional development and performance evaluation
- Participates in resource deployment according to business needs
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- 7+ years of experience demonstrating advanced knowledge and content mgmt.
- Bachelor’s degree required, advanced degree preferred, with demonstrated high academic achievement, preferably in Information Management, Business Administration or a related topic to or Principal Investors & Private Equity (PIPE) . Other advanced degrees are accepted as well.
- Knowledge and familiarity with relevant topics/ sub-topics such as – Principal Investor Asset classes (Private Equity, Sovereign Wealth Funds, Pension Plans, and/or Family Offices) or diligence more broadly
- Strong understanding of the consulting space and knowledge services and management processes in consulting firms
- Ability to drive business processes with a diverse and global set of senior stakeholders
- Sound business knowledge; advanced KM capabilities with well-developed techniques and approaches
- Fluency in English; other languages requested in certain locations
- Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment
India Human Resources Specialist Employee Relations
WHAT YOU’LL DO
This role is a part of the HR team and will focus on managing case investigations, statutory compliance, and employee relations processes across our India offices. This role requires a strong understanding of employment law and compliance, combined with the ability to conduct investigations, deliver training on workplace conduct, fostering continuous improvement and ensuring compliance with local and global standards.
YOU’RE GOOD AT
The successful candidate will be comfortable in a fast-paced, complex global organization and confident in their regular interactions with the business and making decisions that require intellectual nimbleness, pragmatism, and values-based decision-making. Self-motivated, proactive, and hardworking team player, with strong influencing skills.
- Must be able to deliver functional capabilities that in keeping with BCG’s values and culture.
- Effectively balance strategic thinking with the ability to get things done within a rapidly changing work environment
- Excellent conceptual skills and ability to package complex materials into a well-organized and succinct work product
- Enlist the cooperation of others while tapping into the skills & abilities of others to achieve desired results
- Trustworthy – exercising sound judgment in managing confidential/sensitive information
- Assist in developing long-term strategies and create key initiatives to promote and achieve a culture of assimilation.
- Analyze data, identifying trends and pulse checks within the organization.
- Handle difficult and confidential situations with poise, understanding and tact
- Anticipating and managing risks
- Adapting to dynamic situations and changing requirements
- Taking a tenacious approach to ensure results
- Experience in building effective working relationships across entities and leveraging these relationships to deliver positive outcomes
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- A post-graduate degree in Human Resources, Law, or a related field with at least 4-5 years of relevant experience in Employee Relations, ideally within a high-performing professional services environment or a multinational organization.
- Strong knowledge of Indian labor laws and statutory requirements and ability to handle sensitive and complex ER matters with confidentiality and professionalism.
- Good experience and understanding of managing complex reporting relationships in a matrixed organization and ability to incorporate multiple cultures. Partnering, consulting, influencing & relationship management skills
- Excellent written and oral communication skills with the personal presence to influence others whether in small groups or presenting to large audiences
- Role model with strong values & experience of change management
- Flexible approach and ability to manage conflicting priorities
- Can develop and manage relationships with key stakeholders at all levels of the organization. Builds strong networks and collaborative relationships
BCG’s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees—from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.
