Boston Scientific is dedicated to transforming lives through innovative medical solutions that improve the health of patients around the world. Our work is guided by core values that define Boston Scientific culture and empower our employees
Digital Product Manager
About the role:
Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day.
Reporting to the Sr. IT Manager, Cardiovascular IT, the Digital Product Manager, Commercial IT, is responsible for driving the deployment of the PACE (Pricing and Contracting Evolution) digital product in partnership with the Vascular Therapies business unit while aligning with divisional strategy.
This role also leads digital capabilities supporting Lab Agent, the customer ordering platform, ensuring seamless ordering experiences and operational efficiency. In addition, the role serves as a key liaison between the business and the SAP Commerce Cloud (Hybris) team, aligning eCommerce platform capabilities with business needs.
The Digital Product Manager brings passion for innovation, customer focus and digital transformation to a dynamic, cross-functional team. This individual owns the product vision and definition, represents the voice of users and stakeholders, creates and prioritizes the product backlog, and provides Agile teams with clear direction on priorities and delivery. The role collaborates with center-of-excellence experts and business stakeholders to align value creation and drive innovation across digital commerce initiatives.
Work model, sponsorship, relocation:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.
Your responsibilities will include:
Vision and strategy
- Develop and execute a strategic vision for digital solutions across the Vascular Therapies business unit in alignment with the Global Product Owner, including defining and prioritizing product capabilities, features and enhancements that drive business growth and customer satisfaction.
- Collaborate with divisional stakeholders to ensure PACE and Lab Agent align with business strategy and requirements.
- Define and evolve the Lab Agent product strategy, including roadmap development, feature prioritization and integration with broader digital commerce capabilities.
- Partner with divisional leadership to establish product value propositions, messaging and adoption strategies.
- Serve as the business-facing product lead for SAP Commerce Cloud, ensuring alignment between eCommerce platform capabilities and business priorities.
- Partner with the Global Product Manager to align divisional initiatives with global technical feasibility, architecture standards and platform harmonization.
- Support strategic initiatives that improve operational effectiveness and drive business growth.
Stakeholder and team collaboration
- Serve as a liaison between business stakeholders, the SAP Commerce Cloud team, the Global Product Owner and Agile development teams.
- Build and maintain strong relationships with stakeholders to define requirements and prioritize solutions.
- Partner closely with eCommerce platform teams to translate business needs into scalable digital commerce solutions.
- Facilitate structured communication across divisional sponsors, governance committees and project teams.
- Mentor and coach team members on Agile product delivery best practices.
- Support change management activities by assisting business partners with training materials, job aids and user enablement resources.
- Manage cross-functional dependencies and engage appropriate teams to ensure successful feature rollout and organizational readiness.
Planning and delivery oversight
- Lead Agile product teams to deliver business value while ensuring stakeholder satisfaction.
- Manage delivery and enhancement of Lab Agent ordering capabilities to support customer and commercial objectives.
- Partner with the Global IT Product Manager to develop project plans, schedules, milestones, deliverables, budgets and resource requirements.
- Prioritize features, enhancements and divisional requests based on business value, customer impact and competing priorities.
- Oversee implementation of product features, ensuring measurable impact across eCommerce and order-to-cash workflows.
- Monitor sprint and program progress, resolve blockers and escalate issues when necessary.
- Lead cross-functional teams to ensure workstreams meet project objectives and business requirements
Digital Marketing Specialist – 18 Month Defined Term
About the Role:
The Neuromodulation Digital Marketing team is seeking a Digital Marketing Specialist II to support the development of best-in-class digital marketing programs aligned with divisional marketing and communications objectives. The successful candidate will act as a digital subject matter expert, supporting comprehensive digital strategies, activating campaign plans, and measuring the effectiveness of digital channels and tactics. This role will also serve as a key project manager for cross-functional digital initiatives, coordinating stakeholders, timelines, and deliverables while supporting strategic business integration initiatives, including the alignment of digital marketing programs, processes, platforms, and customer experiences resulting from acquisitions, partnerships, or organizational changes. The ideal candidate will help ensure a seamless customer experience across our digital ecosystem while driving business results among our audiences.
This is an 18-month defined-term position. The assignment is expected to last approximately 18 months and is intended to support specific business needs. Continued employment beyond the defined term is not guaranteed.
Work Mode:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.
Relocation Assistance:
Relocation assistance is not available for this position at this time.
Visa Sponsorship:
Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.
Your Responsibilities Will Include:
- Develop a strong understanding of our customers and their attitudes and behaviors across platforms, channels, and activities to provide segmentation and personalization to marketing plans.
- Partner with the Digital Marketing Manager to develop digital marketing plans aligned to the customer journey.
- Lead and coordinate digital marketing projects, managing timelines, deliverables, dependencies, risks, and stakeholder communications to ensure successful execution.
- Support the planning and execution of digital marketing workstreams related to business integration initiatives, ensuring alignment of customer communications, websites, marketing technologies, campaign operations, reporting, and stakeholder expectations.
- Serve as the digital marketing lead for integration-related projects, coordinating activities across legacy and newly integrated teams, agencies, systems, and processes to ensure business continuity and a seamless customer experience.
- Support cross-functional integration initiatives involving marketing platforms, CRM systems, analytics tools, websites, and other digital technologies to improve customer experiences and operational efficiency.
- Develop and maintain project plans, track milestones, manage dependencies, and provide regular status updates to stakeholders for integration and digital marketing initiatives.
- Partner with external agencies and vendors as needed for digital marketing programs and technology implementations.
- Ensure digital tactics, including webpage development, SEM, programmatic advertising, social media, and email marketing, are executed on time, on budget, and to high-quality standards.
- Audit existing campaigns, analyze keywords, ad copy, bid strategy, and campaign elements to identify opportunities to improve performance and KPIs.
- Partner with analytics teams to demonstrate the value of programs and provide a regular cadence of reporting and insights.
- Collaborate with Digital Marketing Managers for stakeholder and legal compliance reviews and approvals.
- Partner with the Digital Marketing Manager to develop and execute testing strategies for media campaigns and integrated digital experiences.
- Build and maintain strong cross-functional relationships with digital marketing, analytics, UX/design, MarTech, IT, and other stakeholders.
- Collaborate with other divisions across Boston Scientific to communicate performance, align digital initiatives, and identify testing and integration opportunities.
- Identify and communicate trends and opportunities through a working knowledge of analytics, SEO, lead generation, third-party research, competitive analysis, digital trends, and past campaign data.
Required Qualifications:
- Bachelor’s degree required; marketing or similar field preferred.
- A minimum of 3 years of overall marketing, communications, digital marketing, and/or project management experience in a B2C or B2B environment.
- Experience leading cross-functional projects and managing multiple stakeholders, timelines, deliverables, and competing priorities.
- Experience supporting complex business and/or technology integration initiatives, including acquisitions, organizational transformations, or large-scale digital projects.
- Experience in digital media types, platforms, targeting, and how they relate to campaign objectives (i.e., awareness, engagement, lead generation, conversion).
- Experience in SEO/SEM, programmatic display advertising, social media, email marketing, website strategy, and development.
- Direct experience in self-service platforms including Google Ads/Campaign Manager 360, Google Analytics/GA4, and LinkedIn Ads.
- Proven understanding of pixel tagging, analytics, and data flow between digital marketing platforms.
- Ability to manage multiple programs and projects simultaneously and effectively prioritize work.
- Basic skills in Outlook, MS Teams, Excel, and PowerPoint.
Preferred Qualifications:
- Experience in the medical device, healthcare, or pharma industry.
- Experience supporting acquisition, merger, or business integration activities within a marketing, communications, or digital function.
- Experience working with marketing technology ecosystems, CRM platforms, customer data platforms, or digital integrations.
- Experience with emerging technologies including generative AI.
- Strong interpersonal communication, stakeholder management, written, and presentation skills.
- Self-starter with the ability to take on new, less-defined tasks and drive projects forward independently.
Product Manager, MedSurg
Purpose Statement
The core objective of this role is to support the Urology or Endoscopy franchises in achieving the goals and objectives of their division. This person should drive the achievement of business growth through market intelligence, focused market/competitive analysis, product positioning, development of marketing plans, product launches and training in coordination with the Sales organization.
Key Responsibilities
- Market Development: Assist in the development and responsible for the execution of local market strategies; Identify clinical/market trends and suggest new product/marketing opportunities; Create and manage Physician training programs; Responsible for the implementation of strategic marketing plans for product areas consistent with the overall franchise goals and Strategic Plan; Develop creative approaches to market existing/new products; Assist in creating reimbursement strategies.
- Product / Market Management: Responsible for developing, coordinating and executing training for local sales force; Facilitate Physician to Physician training and selling; Development of downstream sales tools to support sales execution; Help the local franchises sales force with active field support; Actively participate in local sales meetings; Participate in main customer events; Develop and implement launch strategies, including launch package.
- Product Development: Communication of market needs to Regional Marketing; Conduct continuous product evaluations and providing feedback to the International Marketing team; Contribute to prioritization input for new product development.
- Building and Maintaining Relationships: Establish relationships with key thought leaders in the field; Identify key Physician champions for franchise; Develop support structure and relationship with sales representatives and sales management through responsiveness to their questions, needs and issues; Responsible for developing and maintaining regional key opinion registers; Assist in coordinating Physician symposiums.
- Planning and Analysis: Maintain product forecast, including inventory analysis; Develop operational product launch strategies – identify product roll-out strategy; Franchise/product responsibility for developing competitive strategy and product analysis; Assist in providing market potential/analysis in developing market planning documents that encompass strategic planning, marketing plans, etc.; Understand how product profit/loss is impacted by consignment plans, national contracts, etc.; Responsible for tracking financial performance of product, analysis of issues and action plan development to achieve revenue objectives; Operate within and assist in the development of the franchise budget (including travel, promotion, advertising, etc.).
- Quality: Ensure awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific; As interface to Customer and Sales Organization has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors; Responsible to facilitate and champion the quality requirements and the message of compliance to internal and external customers for all events and campaigns.
Qualifications
- Education: Degree in Biomedical, MedTech, Pharmacy, or Medicine (MD).
- Experience: Minimum 2 years in Urology or Endoscopy or Surgery.
- At least 2 years in a marketing role within healthcare or medical devices.
- Proven track record in portfolio management and growth (preferably niche/small product lines).
- Strong ability in complex stakeholder management (internal & external).
- Strong in new launch excellence
- Experience in Digital Marketing (Patient Awareness was a plus point)
- Maintains full compliance; zero violations.
- Experience in business investment cases
- Data-driven Strategic Mindset
- Thrives in ambiguity, handles conflict diplomatically, and sustains performance against aggressive timelines and strong stakeholder demands.
- Creative
- Eagle to learn new Clinical & Technical thingy
- Commercially Savvy
Senior Product Manager – TheraSphere
About the role:
Develop and execute the strategic business and tactical plans for TheraSphere, the leading Y90 therapy in the Interventional Oncology and Embolization (IO&E) franchise. As a Downstream Marketer for TheraSphere, you will provide the strategic foundation while executing with excellence to drive growth and reinforce our market leadership position. Responsibilities include deep collaboration with the Sales team and key customer targets (Interventional Radiologists), strategy development and execution for TheraSphere Software updates/upgrades, and close cross-functional collaboration with R&D, Medical, and across the marketing function.
This individual is an experienced marketer demonstrating strength in customer connectivity, growing established products in complex global markets, and navigating through change across the organization.
Your responsibilities will include:
- Proven track record of leveraging deep customer insights to unlock growth
- Develop, drive alignment and execute clinical messaging as a core foundation of Oncology
- Actively monitor competitive trends and align the organization on key blunting efforts
- Creating an innovative digital strategy in collaboration with the Marketing Activation team to increase adoption of a new Software solution
- Global product management of a high growth, complex, highly clinical therapy
- Collaboration with global partners to drive growth in global growth markets
- Serve as a liaison between commercial partnership teams, such as R&D, Software Development, Upstream, Sales and Medical
- Conduct market research, especially in collaboration with physician KOLs
- Support growth of TheraSphere 360, working directly with the Sales team, R&D, Software Development, IT, Legal, and Commercial teams
- Applies strong analytical and problem-solving skills to plan, execute, and track performance activity.
- Execute with speed and agility independently, while bringing others along
- Exhibit professional maturity and help to foster an open, challenging, stimulating and positive environment that enables colleagues to be their best
Required qualifications:
- 10+ years of marketing experience required
- 5+ years of Medical Device experience required
- BA/BS required
- Proven track record of collaborating directly with the Field Sales team
- Position requires ~30% travel
Preferred qualifications:
- 2+ years of Software or Software as a Medical Device preferred
- Master’s/MBA preferred
- Demonstrated success working as an integral team member, collaborating cross-functionally, and the ability to drive change within a matrix team structure.
- Demonstrated success managing complex projects on highly technical product lines
- Ability to collaborate and work with others in a dynamic environment that thrives on deep customer and cross-functional relationships
- Excellent communication and interpersonal skills
Work Mode:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.
Visa Sponsorship:
Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.
Customer Care Representative
About the role:
Being a part of a fast growing international team that serves the need of global distributors regarding order fulfillment, invoicing and shipping of products. Manage order handling, product allocation, shipments creation, providing proper update and exceptional customer experience.
Your responsibilities include:
- Manage Order-to-Cash for assigned global distributors; Process orders and organize shipments including requesting export documentation to deliver required products in time
- Ensure all shipments meet customer requirements regarding documentation, packaging and transportation while meeting the forwarder cut-off times.
- Build strong relationships with customers and internal partners, like the commercial, operations, planning and finance team. Support regional sales force and Business Unit Managers.
- Act as spider in the web, taking necessary action in close collaboration with different departments globally in order to secure smooth order processing and provide excellent customer service.
- Contribute to continuously improving the service to customers and driving customer satisfaction.
- Address specific customer requests and enquiries and liaise with internal stakeholders as needed.
- Communicate effectively with external customers and internal stakeholders to keep them informed of status of the process and orders.
- Maintain a correct and updated administration.
- Act as a team member in support of department objectives.
- Process Product complaints and Service Incidents.
- Ensure compliance to the applicable procedures, local legislation and OFAC/BIS licenses when applicable.
What we are looking for:
Must Have:
- Education level: Bachelor (MBO+/HBO)
- Customer Centric mindset
- Good interpersonal and communication skills.
- Multiyear experience in the area of Customer Service and Order-to-Cash process
- Experience with SAP and Excel
- Advanced proficiency in French and Arabic (spoken and written)
Nice to have:
- Experience in handling Letter of Credit requirements
- Experience in export services and logistics
- Experience with Salesforce.com/Service Cloud
- Experience in MedTech industry
What we can offer to you:
- Working in an international environment
- Attractive benefits package
- A team-oriented company culture
- Excellent training/development programs
- Company with a purposeful mission
Requisition ID: 631013
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more
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