Bristol Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. At Bristol Myers Squibb, we believe in the power of science to address some of the most challenging diseases of our time.
Specialist IT Site Shared Services Lead
Challenging. Meaningful. Life-changing. Those arenāt words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. Youāll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
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Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
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Position Summary
We are seeking a dedicated and detail-oriented IT Specialist to join of team as an IT Site Shared Services Specialist. The successful candidate will be expected to support the successful operation of manufacturing and business functions at multiāuse sites through interaction with internal team members, peer and higher-level customers as well as external service providers.
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This role requires a proactive individual with a strong technical background and the ability to work effectively in a fast-paced GMP manufacturing environment.
Key Responsibilities
- Support the IT shared landscape across the Cell Therapy site IT systems like IT Architecture and IT Infrastructure including Network, Servers, HMIs, Printers (connected to Manufacturing Network only), Scanners, Switches, WiFi, Laptops, Firewall rules, Domains, etc. Perform routine maintenance and troubleshooting of laboratory instruments and IT hardware.
- Monitor, track, and reduce ServiceNow tickets related to IT Infrastructure.
- Accountable for uninterrupted 24/7 operation of manufacturing systems for CAR-T manufacturing.
- Ensure compliance with industry standards and laboratory protocols.
- Collaborate with laboratory staff to identify and resolve technical issues.
- Provide first-level technical support to employees and clients via phone, email, and in-person.
- Assist with the installation, configuration, and maintenance of computer systems and peripherals.
- Document and track support requests and resolutions using our ticketing system.
- Support IT team with various projects and tasks as needed.
- Maintain an inventory of IT equipment and supplies.
Qualifications & Experience
- CompTIA A+ or similar entry-level IT certification. An associate degree is a plus.
- Basic understanding of laboratory equipment and IT systems.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- 1-2 years of experience in a technical support role, preferably within a laboratory environment.
- Working knowledge of regulatory requirements and how they relate to existing and new business systems and practices, primarily GxP.
- Familiarity with laboratory software and hardware is a plus.
- Experience with routine maintenance and troubleshooting of IT systems.
- Willingness to learn and adapt to new technologies and processes.
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If you come across a role that intrigues you but doesnāt perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
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Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as āTransforming patientsā lives through scienceā¢ ā, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
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On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
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BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
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BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
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BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
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Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
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If you come across a role that intrigues you but doesnāt perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Ā
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as āTransforming patientsā lives through scienceā¢ ā, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Ā
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Packaging Operations Associate
Position Summary
The Cell Therapy Supply Chain Packaging Operation Associate brings enthusiasm, intellectual curiosity, scientific rigor, and a desire to help drive novel programs. The incumbent must be enthusiastic, innovative, goal-oriented, flexible, able to work efficiently with safety and quality in mind, and understand good manufacturing practices to support routine patient and/or healthy donor samples received, finished goods product labeling and packaging manufacturing operations, and finished goods product shipment for Cell Therapy.
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This position requires working shift work. This position will work the rotating Panama schedule from 6pm ā 6am.
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Key Responsibilities
- Performs cGMP functions associated with packaging operations, including visual inspection, labeling, and cartoning to support operations described in standard operating procedures and batch records.
- Performs receiving transitions for patient and/or healthy donor samples and shipments for finished goods product
- Performs room sanitization activities to maintain controlled environment compliance
- Completing documentation required by process transfer protocols, validation protocols, standard operating procedures, an
- ād batch records.
- Performing tasks consistently with the safety policies, quality systems, and GMP requirements.
- Completing training assignments to ensure the necessary technical skills and knowledge.
- Assisting in setting up packaging manufacturing areas and equipment/fixtures. Perform facility and equipment commissioning activities.
- Train others on SOPs, Work Instructions to successfully complete product packaging operations.
- Executing daily unit operations schedule that includes people, product, and material flow across multiple shifts.
- Ā Additional duties, tasks, and responsibilities as assigned by the Supply Chain department. Initiates deviations as needed in a timely and right-first-time manner in associated quality management system.
- Perform movement, storage, cycle counts, and disposal for cryopreserved drug product in appropriate computer systems.
- Perform ERP and MES system troubleshooting to include working to revise processes to ensure critical business needs are met.
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Qualifications & Experience
- High school diploma and or GED equivalency
- 2-4 years of experience in cGMP manufacturing within a biopharmaceutical or related field.
- Cell therapy manufacturing preferred.
- Clinical Pharmaceutical production role experience preferred.
- Experience in electronic batch records preferred.
- Driven and motivated individual to learn and execute Final Product Packaging operations
- Must have the ability to work assigned shift (Day, Night).
- Must have the ability to work flexible hours, including weekends and/or Holidays, to complete work activities
- Must be able to work in a clean room environment and perform Final Product Packaging
- Must be comfortable being exposed to human blood components.
- Must be able to work with temperature-controlled products.
- Receiving and Shipping experience a plus
- Knowledge of inventory systems preferred
- The ability to read, write and verbally communicate in English
- Knowledge of cGMP regulations and FDA guidance applicable to biologics and cell therapy manufacturing is preferred.
Associate II, Shop Floor Quality Assurance Cell Therapy
12 Hrs. Night Shift position 6:00PM to 6:00AM, Rotating Panama shift schedule.ā
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Key Responsibilities
- Provide Quality on-the-floor oversight to Manufacturing/ QC/ Warehouse/ Supply Chain operations. Identify departures from approved procedures & responding to minor issues or escalating to senior members.
- Perform and document operational verification per approved procedures.
- Observe manufacturing operations and identify departures from clean room behaviors and aseptic techniques.
- Provide quality oversight to maintenance operations and support of pre-approved return to service plans
- Perform area walkthroughs to identify quality issues and support remediation to ensure the floor and operations are in adherence with cGMP and approved procedures.
- Review manufacturing or testing records to ensure compliance with approved procedures. Communicate and resolve discrepancies and escalate as required.
- Maintain compliance with assigned learning plan.
- Support internal and external inspections as required.
- Contribute to the assessment of discrepancies and initiation of quality events.
- Participate in cross-department and cross-functional meetings, communicate in professional manner, and share data/ knowledge within team. Build relationships within direct team and partner functions.
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Qualifications & Experience
- Bachelorās degree in STEM field preferred.
- High school diploma/ associate degree with equivalent combination of education and work experience may be considered.
- 0-2 years of relevant cGMP experience. Experience in FDA/EMA regulations in biopharmaceuticals or cell therapy manufacturing is preferred.
- Ability to understand, follow, and apply approved procedures.
- Possess basic computer skills with knowledge of MS Office.
- Ability to understand problems and propose practical solutions.
- Ability to communicate effectively with cross functional peers and direct management through written and verbal skills.
- Ability to work in a fast-paced team environment with changing priorities.
- Detail oriented and task focused, with ability to meet deadlines and prioritize assigned work.
- Ability to recognize the need for escalation of issues.
- Self-motivated and willingness to learn.
Manager I, Cleaning & Sanitization
The Manufacturing Cleaning & Sanitization Manager leads and drives execution of routine and on demand facility cleaning and sanitization to support manufacture of cell therapies with Current Good Manufacturing Practices (cGMPās). The Manager is responsible for leading a team whose primary focus is on execution of routine cleaning and sanitization activities, maintaining a culture of compliance, innovation, and safety within their functional group. Managers are required to guide the personnel in their group with knowledge and technical knowledge to lead troubleshooting activities, provide investigation support, analyze process/equipment data, and identify and implement process improvements.
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Duties and Responsibilities:
- Provides direct oversight of the completion of daily activities that contribute to cleaning and sanitization of GMP areas for CAR-T therapy manufacturing.
- Acts as an area/system owner ā a point of contact for all work to be carried out in Cleaning & Sanitization and ensures proper communications with internal and external customers and stakeholders.
- Responsible for the health and safety of all personnel in areas of ownership- ensuring safety precautions are followed and safety hazards (including ergonomic risk) are reported and resolved in a timely manner.
- Willing to become certified as a safety event first responder and take action in emergency situations.
- Ensure all cleaning methods and materials are adequate, available, safe to use, and compliant with cGMP requirements.
- Takes an active role in hiring, managing, coaching and developing employees to ensure adherence to SOPās and cGMP.
- Fosters a collaborative and psychologically safe team environment. Leads daily huddles, resolves conflicts, and acts as a servant leader to meet the day to day needs of the staff.
- Drives continuous improvement initiatives, 5S, and standard work to improve safety, cost, and effectiveness.
- Is a role model for Quality/Right first time/Patient-focused culture by providing direct training, guidance, and problem solving as necessary.
- Monitors daily work coordination and distribution to maintain schedule adherence and cycle time.
- Builds trust relationships and productive partnerships with cross functional department teams including QA, Sterility Assurance, and Microbiology.
- Acts as a consultant to project teams to ensure impact to cleaning operations is considered.
- Supports compliance audits and deviation investigations. May own actions based on audit or deviation findings.
- This role is responsible for a team that works Night shift hours, 2Ć12 hour shifts, 7 days per week. Must be willing to work on site, with flexible hours but mainly on a swing shift schedule (~2pm-10pm) Monday through Friday.
- This role is supported by shift leads but does require occasional on-call duty on weekends in instances of illness, emergency, or planned time off.
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Qualifications:
- 5+ years of experience in pharma/GMP environment, preferably in a direct manufacturing setting.
- Minimum 1-2 years of leadership experience with demonstrated examples of leading and directing a team.
- Well-versed in GMP manufacturing requirements including good documentation practices, ALCOA+ principles, and sterility best practices.
- Associateās or Bachelorās degree in related field is preferred.
- Minimum of high school diploma and/or equivalent combination of education and experience is required.
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The starting compensation for this job is a range from $92,000 to $121,000, plus incentive cash and stockĀ opportunities (based on eligibility).