Job Description:

TECHNICAL ADOPTION MANAGER

The Elevator Pitch: Why will you enjoy this new opportunity?

Are you passionate about learning and leveraging VMware by Broadcom’s VMware Cloud Foundation solution to help customers succeed in creating a modern, developer-ready, secure Private Cloud?

Do you already possess strong business acumen and technical skills and could come up to speed quickly on VMware Cloud Foundation?

Does helping organizations achieve their business objectives through the usage of technology inspire you?

If those questions sound good, we have the perfect job opportunity for you!

As a Technical Adoption Manager (TAM), you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical, communication, and collaboration skills to help our customers achieve their full potential through the consumption and adoption of VMware Cloud Foundation.

Upon joining our Technical Adoption Management team, you will have the opportunity to make an impact and drive change for our customers, products, and company. You will play a critical role in guiding enterprise customers by enabling them to rapidly and successfully onboard, consume, adopt and realize business value across the entire customer journey.

In the TAM role, no day is the same, and you will never be bored! You will interact daily with your assigned customers and will be able to make a real impact on their success as a business. TAMs find nothing more satisfying than being challenged and being able to turn challenges into positive outcomes. You will be able to manage your schedule and priorities to help our customers achieve their goals and, at the same time, maintain a great work/life balance.

TAMs are critical members of the customer’s Account Team. Leveraging your deep customer knowledge, you will provide meaningful and accurate insights that form, develop, and drive a holistic customer strategy that benefits everyone.

You will also be able to create a long-term relationship with your assigned customers while developing an understanding of the customer’s technical goals as they align with their business goals and the overall impact of VMware by Broadcom’s solutions on business results.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

During the first year, you will onboard into the TAM role and then work with your assigned customers.

Through your customer engagement, you will serve as a trusted advisor, and ensure best-in-class execution and recommend improvements in customer’s operations that drive adoption and consumption of their investments, add additional value, improve and maintain customer health, and more:

• Articulate their long-term and short-term goals and how they connect to the bigger picture of their business — identifying the gaps that need to be resolved and working on a structured engagement plan with the customer.
• Complete relevant technology assessments, roadmap reviews, deployment guidance, best practices reviews, and day 2 operations guidance
• Identify customer use cases and opportunities to further adoption and consumption
• Present your achievements and customer progress in regularly though quarterly Business Reviews
• Communicate key topics of VMware by Broadcom’s solutions across all customer levels to drive realized value and long-term strategy
• Develop trusted advisor status with key customer stakeholders, customer team members, and internal stakeholder (ex: Account Directors, Solution Architects, Partner resources)

In addition, you will continue to grow and enhance your technical knowledge and soft-skills through Broadcom’s structured quarterly training programs.

The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis?

As part of the Technical Adoption Manager team, you will be working for a long-term period with a number of assigned customers. The activities performed are all aligned with a single purpose: to help our customers achieve their desired outcomes rapidly while using VMware by Broadcom technology.

You will collaborate with the broader team as you perform the following:

• Leverage your proven work experience in customer-facing positions (e.g. TAM, Solution Engineer, or technology consultant, IT vendor, professional services organization, or part of IT team)
• Draw on your experiences with enterprise-level virtualization and ability to map VMware Cloud Foundation solutions to the customer’s unique business and technical requirements
• Use your tenured expertise with VMware Cloud Foundation component solutions (Infrastructure SDDC (vSphere, VCF), NSX Networking, Aria Operations, Aria Automation, Aria Operations for Networks, Aria Operations for Logs, HCX, etc… )
• Utilize a TAM playbook, delivery kits, and tools, which you will use to drive consumption and adoption
• Create a Success Plan with objectives/tasks aligned to customer requirements / business objectives
• Deliver technology roadmaps & assessments that provide desired-state and outcome-focused plans
• Provide Solution Guidance & best practices review to identify performance optimization opportunities
• Optimize Operations to confirm activities are aligned with stated technology goals & priorities
• Provide Industry insights and benchmarking to realize cost savings and reduce operational risk
• Present and communicate effectively and build relationships with CxO level personnel
• Collaborate with multi-functional Broadcom project teams which could consist of consultants, engineers, product management and support staff
• Join the Broadcom customer account teams as a critical member of the team acting as the customer advocate, collaborating on successful account strategies, and taking ownership of consumption and adoption success for our customer.
• Working closely with Partner resources to ensure success for your common customer needs and outcomes.
• You will use your organizational and planning skills to keep track of your customer’s plans, adjusting as needed and driving them to completion.
• You will also contribute back to the internal global TAM community of like-minded experts, sharing the experiences that you gain by working with your customers(s), while also learning from your peers.

What is the leadership like for this role? What is the structure and culture of the team like?

Leaders in the TAM organization are very supportive of their teams, driven to enable the success of their team members within their role as well as future career path. They focus on delivery excellence of TAM engagements, development and success of team members, and development/growth of the TAM business.

The TAM team is focused on driving strategic customer outcomes, not just activity, while enabling our customers to derive maximum value from their VMware solutions. We are critical to the success of Broadcom and celebrate our role in the future of the company. We strive to have a diverse, but unified team, one which is entirely focused on our customers and their success. We do the right thing for the customer so when our customers achieve their outcomes, we are successful too. We are an open team who share best practices, experiences from the field, and support each other to ensure everyone is successful (customers, TAMs, and Broadcom). Everyone wants their colleagues to succeed and develop meaningful careers and networks within VMware and the industry.

Education/Experience requirements:

• Bachelor’s degree preferred. Equivalent years of experience in lieu of a degree may be considered.
• 12+ years of related work experience.

Additional Job Description:

Compensation And Benefits

The annual base salary range for this position is $103,000 – $164,000

Job Description:

Position Description

As a Procurement Buyer with the Wireless Semiconductor Division (WSD), you will support tactical and strategic procurement activities in our fabs located in Fort Collins, Colorado. This position comes with a broad and rewarding set of responsibilities and cross functional procurement support for new process and product development in conjunction with existing technologies. You will be working closely with other buyers, engineering, and other groups to source new materials for new products and processes as well as support materials for existing manufacturing requirements. You will serve as the conduit between Broadcom and key suppliers managing the day to day communications and troubleshooting, leading Supplier Relationship Management with key suppliers, performing supplier evaluations and audits, and ensuring stability of material supply.

Primary Function

Manage the identification, access, acquisition, and sustainable supply of designated commodities as well as manage the relationship with the supplier of assigned commodities and back-up commodity support as defined by management. This includes the development, negotiation and management of contracts and price schedules, conducting supplier reviews, audits, issue resolution and overall supplier management.

Principal Duties And Responsibilities

• Provide cross functional leadership and collaboration with functional groups and stakeholders including Logistics, Operations, Engineering, R&D, Maintenance and Facilities across current and new technologies to develop current and alternate suppliers, act on opportunities to minimize total cost of ownership, mitigate risk and establish performance metrics to achieve the best long term sourcing decision for Broadcom.
• Maintain high levels of customer service for internal partners including ownership and communication of market trends and conditions to minimize any manufacturing disruptions and optimize productivity.
• Supplier management including supplier validation and onboarding to ensure financial viability and good manufacturing practices, troubleshooting and issue resolution, maintaining corrective action documentation, facilitating meetings, monitor supplier performance in addition to conducting TQRDCE supplier evaluations.
• Execute competitive terms including price, responsiveness, quality and guaranteed supply utilizing procurement and analytic tools such as negotiation strategies, financial and risk assessments, total cost of ownership, should cost models, market assessments and end to end supply chain evaluations for respective commodities.
• Forecast spending and judiciously purchase commodities while balancing forecast commitments, demand changes, and emergent operational situations in a highly competitive and changing marketplace while looking for ways to optimize and challenge the norm.
• Provide inputs and solutions regarding new commodity opportunities, industry trends, and sources. This includes a strong knowledge of the industry supply chain and how it impacts WSD’s current and future requirements.
• Schedules, procures, and coordinates deliveries of materials to support the 24/7 operations in accordance with requirements/objectives, and plans.
• Proficiency on all aspects of Oracle including PO, Transaction, Inventory, etc., will be required in addition to related tasks such as invoice resolution.
• Interaction with various components of the MES (Manufacturing Execution Systems) is required. This may include PDCA, Lot Starts, Fab Reports, Monitor Request, SQCS, Chemical Lot tracking, and Incorta.
• Work closely with Finance to monitor and track budgets and forecasts including shipment forecasts, cash-flow forecasts, etc.
• Active participation in departments annual and monthly planning processes and conform to Broadcom’s Standards of Business Conduct and procurement policies.

Qualifications:

• BS in Procurement, Supply Chain, Engineering or related field with 5+ year experience.
• Enterprise resource planning experience with Oracle or SAP.
• Strong presentation and communication skills at various levels of the organization.
• Strong PC and Microsoft Office skills. Experience with Google Workspace a plus.
• Proficient data analytic and troubleshooting skills.
• Ability to read and analyze contract language.
• Proven ability to work in a dynamic environment and to deliver results.
• Track record of self-motivated learning.
• Demonstrated strong teamwork skills and ability to deliver results within a team environment.
• Legal Authorization to work in the US required.

Additional Job Description:

Compensation And Benefits

The annual base salary range for this position is $59,000 – $87,000.

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

DFT Design Automation Engineer

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