Its product and service portfolio comprises checking and savings accounts including kids savings accounts, loans for used and new cars, refinancing services, capital market solutions, commercial and small business lending, investment services, and credit and debit cards.

Manager, Project Management – Financial Services

As a Manager, Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company in the FS Command Center. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

 

General Responsibilities:

• Leading moderate to large complex projects and programs by providing strategic direction to projects and peers.
• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
• Leveraging problem solving and influencing skills to ensure project plans deliver on intent
• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Building relationships and collaborating with key stakeholders to ensure delivery of commitments
• Exhibit outstanding influencing skills to effectively drive project / program efforts
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

 

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 5 Years of Project Management experience

 

Preferred Qualifications:

• Bachelor’s Degree or Military experience
• 7+ years of Project Management experience
• 3+ years of People Management experience
• PMP, Lean, Agile or Six Sigma certification

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

 

 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

 

Plano, TX: $132,800 – $151,600 for Manager, Project Management

Lead Software Engineer (Velocity Black)

As a candidate for this role, you’re able to seamlessly switch from diving deep into technology with engineers to driving high-level, strategic discussions. You are a naturally curious technologist and stay on top of emerging trends, including prototyping of nascent technologies. You are not afraid to question any existing processes and solutions, yet you display a keen sense of business value proposition and focus on the right priorities. At Capital One, you will help leverage the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.

Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love.

What You’ll Do:

• • • Design, build and deliver meaningful consumer products powered by the latest technology with a focus bringing cohesiveness and development to features for for web and mobile
    • Need to wear the ‘Product hat’ with deep empathy for the customer
    • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to evolve how our customers interact with Capital One
    • Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies
    • Lead the craftsmanship, availability, resilience, and scalability of our solutions

 

Basic Qualifications: 

• • • Bachelor’s Degree
    • At least 4 years of experience in software engineering (Internship experience does not apply)
    • At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
    • At least 1 year of experience delivering features to users and building APIs

 

Preferred Qualifications:

• • 1+ years of experience in one or both of the following: Python, Typescript
  • 5+ years’  experience in software development
  • 2+ years’  experience in Agile practices
  • Familiarity with AI tools (Retrieval Augment Generation (RAG), Vector databases, Prompt engineering, LangChain, Llama, EMP, Sandbox, Haystack)
  • Successful in-market implementation of UI/UX frontend development using React
  • Familiarity with Data and Feature Pipelines
  • Familiarity with Node, React

Compliance Complaints Advisory (CCA) – Principal Associate

The US Card Compliance team is seeking an experienced Principal Associate to be a Compliance Complaints Advisory Specialist who will be responsible for researching, analyzing, and offering regulatory guidance on high-risk customer complaints to support the Customer Advocacy Office (CAO) team and Channels organization within US Card. The US Card Compliance Complaints Advisory Specialist researches complaint cases, including communication from/to regulators, agents, and customers, and analyzes how customer accounts were serviced. This role involves analyzing complaints for trends across business areas and processes, plus sharing regulatory insights. Collaboration with credit card operations team and complaint areas, Legal, and other partners is anticipated to exchange knowledge and insights from complaints while offering direction, counsel, and training for upcoming customer initiatives and fulfillment. The ideal candidate should have a passion for researching regulatory requirements, simplifying complex regulations, and using critical thinking, judgment, and analysis to effectively evaluate compliance. The role requires the ability to work autonomously and cross-functionally and develop/maintain strong relationships with partner teams. In addition, this role requires great attention to detail, excellent verbal and written communication skills, and the ability to succinctly and clearly communicate regulatory requirements to others.

 

Responsibilities:

• Maintain subject matter expertise of applicable laws and regulations for consumer card products and services across the lifecycle of an account
• Partner with Legal’s attorneys for complaints that need Legal review for UDAAP/UDAP risks, as well as for any Legal risks identified
• Consult and work closely with Compliance colleagues in Card horizontal areas that require complaint reviews, e.g. Small Business Card, Privacy, Fair Lending, AML
• Document complaint regulatory assessments, consistent with policies and procedures
• Work with credit card complaints operations to review and resolve complaint questions and engage in meetings as needed
• Provide ad-hoc training to first line teams on regulatory risk related to complaints and customer experience
•  Advise business and Compliance colleagues on known risks, events or activities that may generate complaintsSupport lines of business through expert advice, and elevate best practices
• Request and analyze data; support and initiate efforts to improve data sourcing; and drive innovation with business partners and IT support teams
• Identify trends in data and proactively advise on identified external and internal risks
• Review Compliance tools to generate trending information, and escalate with subject matter experts, advisors, and the business when necessary
• Demonstrate an understanding of business processes, control frameworks, and related regulatory and compliance standards
• Maintain expert understanding of Compliance Risk Management Framework and applicable laws and regulations
• Participate in reporting activities used by Senior Leadership
• Demonstrate strong time management, organizational, and prioritization skills; complete multiple concurrent tasks within close deadlines with a high degree of accuracy and detail
• Exhibit strong problem-solving and conceptual thinking skills
• Flexibility to travel to various Capital One locations as necessary

 

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 3 years of experience in compliance, risk management, audit or legal
• At least 2 years of experience working with Credit Card Products, Operations or Servicing
• At least 1 year of experience interacting with senior management or business partners

 

Preferred Qualifications:

• Master’s Degree
• 4+ years of experience in compliance, risk management, audit or legal
• Strong knowledge of Credit Card Products, Operations, Servicing, Systems and Platforms
• Certified Regulatory Compliance Manager (CRCM) certification, Association of Certified Anti-Money Laundering Specialists (ACAMS) certification, or Certified Information Privacy Professional (CIPP) certification

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

 

 

 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

 

McLean, VA: $117,300 – $133,900 for Compliance Advisory Specialist IIIRichmond, VA: $106,700 – $121,700 for Compliance Advisory Specialist III

 

Senior Lead Data Engineer

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative,inclusive, and iterative delivery environment? At Capital One, you’ll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs.  We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Senior Lead Data Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

 

What You’ll Do:

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
• Lead a team of developers with deep experience in machine learning, distributed microservices, and full stack systems
• Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance

 

Basic Qualifications: 

• Bachelor’s Degree
• At least 6 years of experience in application development (Internship experience does not apply)
• At least 2 years of experience in big data technologies
• At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)

 

Preferred Qualifications: 

• Master’s Degree
• 9+ years of experience in application development including Python, SQL, Scala, or Java
• 4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud)
• 5+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL)
• 4+ year experience working on real-time data and streaming applications
• 4+ years of experience with NoSQL implementation (Mongo, Cassandra)
• 4+ years of data warehousing experience (Redshift or Snowflake)
• 4+ years of experience with UNIX/Linux including basic commands and shell scripting
• 2+ years of experience with Agile engineering practices