Responsibilities

• Develops a comprehensive growth strategy for assigned territory of business that is aligned with customer’s objectives, financial position and employee benefit strategy while providing cross-sell opportunities and profitable revenue and growth to Cardinal Health.
• Grows and manages a balanced pipeline across an assigned territory to achieve new business revenue objectives growth.
• Provides Voice of Customer (VOC) feedback to internal Cardinal Health functions.
• Partners with other functional areas and operational teams, to deliver a comprehensive portfolio of products to clients.
• Effectively builds a year-over-year track record of consistent performance and accountability using multiple sales approaches and managing complex sales contracts.

Qualifications

• Bachelors degree, or equivalent work experience preferred
• Prior sales experience preferred (ideally 4-7 years, solutions or service-based selling strongly preferred)
• Experience in a customer facing role, ability to create and develop relationships in and out of customer base
• Excel proficiency required
• Ability to travel (travel can fluctuate on a weekly/monthly basis)

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems
• Solutions are innovative and consistent with organization objectives
• Completes work; independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

 

Anticipated salary range: $133,000 – $164,300 (includes targeted variable pay)

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Assembly Associate – 13th Shift

Responsibilities

• Sets up workstations as directed by Captain/Designee while complying with all GMP’s, policies, procedures, and safety rules.
• Assembles product packages per DHR, special instructions, and video imaging.
• Verifies components in the assembly process to ensure proper selection and that quality and quantity standards are met.
• Inspects components for debris, and or any other potential quality defect and reports defects as needed to management and the quality team.
• Performs duties in compliance with all safety rules and regulations required by the Company, Local, and State and Federal provisions.
• Complies with the NCI & Defect Investigation Form process to ensure proper management and resolution of quality issues.

 

Qualifications

• High School Diploma, GED or 1-3 months related work /training experience required
• 0 – 6 months previous work experience required

 

What is expected of you and others at this level

• Applies basic skills and techniques to complete routine tasks within assigned area
• Maintains appropriate licenses, training and certifications
• Works on basic and routine assignments
• Works within clearly defined Standard Operating Procedures and/or scientific methods
• Adheres to all quality guidelines
• Works under close supervision. All work is reviewed for accuracy
• Any deviations from the norm are approved by the supervisor before proceeding

 

Pay rate: $16.20 per hour (includes shift differential)

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Senior Representative, Customer Service

Job Summary
The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives.
Responsibilities

• Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
• Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
• Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
• Collects and reviews customer feedback, complaints, recalls and product returns, working closely with Quality and Regulatory teams.
• Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
• Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
• Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
• Communicates with customers regarding their needs, questions, and concerns and helps trouble shoot equipment issues as necessary.
• Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.

 

Qualifications

• 1-3 years of experience preferred.
• Must live within a 1-hour radius of LaVergne, TN.
• High School Diploma, GED or technical certification in related field or equivalent experience preferred.

 

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
• In-depth knowledge in technical or specialty area
• Applies advanced skills to resolve complex problems independently
• May modify process to resolve situations
• Works independently within established procedures; may receive general guidance on new assignments
• May provide general guidance or technical assistance to less experienced team members

Delivery Driver – Pharmacy Services

Responsibilities:

• Utilizing pick system to pick large case items with material handling equipment or to pick small unit of measure items and place on cart
• Palletizing large items to skid and wrap for shipment
• Packing small items in boxes
• Driving material handling equipment as required by job duty. Example equipment in the facility includes: order picker (cherry picker), forklift, reach truck, pallet jack, and walkie rider
• Cross-training in multiple areas of the warehouse including inbound and outbound

 

Qualifications:

• 1 – 2 years related experience preferred
• High school degree or GED preferred
• Ability to consistently lift 50 Ibs. and be able to bend, reach, stoop, lift and stand for entire shift
• Work at heights up to 25 feet consistently
• Must be able to work overtime with reasonable notice
• Aptitude to work in a fast-paced distribution environment while meeting hourly established distribution performance standards and rates
• Previous material handling equipment experience (MHE) preferred
• Radio frequency (RF) scanner and/or voice to pick experience highly preferred
• Adherence to site safety regulations including wearing required personal protective equipment such as composite toed safety shoes, and material handling equipment safety harness; accountable to Cardinal Health’s EHS as well as QRA policies and procedures
• Willingness to learn to operate material handling equipment and rotate into various areas of the warehouse
• Familiarity with Microsoft office products and general computer skills desired