In addition, it operates one of the largest networks of radiopharmacies in the U.S. Cardinal Health provides medical products to over 75 percent of hospitals in the United States. Cardinal Health, Inc. Dublin, Ohio, U.S.

Consultant, Customer Solutions

Ideal candidates will be based in Boston, MA. This position will require candidates to work onsite at a customer location in Boston, MA. The schedule will be onsite Monday through Thursday during standard business hours, working from home on Fridays.

 

 

What Customer Solutions contributes to Cardinal Health

 

The Customer Solutions team provides sales consultation through direct engagement “inside the four walls” of our customer’s sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer’s supply chain performance and provide value, while advancing differentiation for Cardinal Health.  We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor.

 

• Support RFI/RFP process with a focus on ValueLink and supply chain optimization opportunities
• Lead supply chain assessments, cost to serve and actively involved with go-live and supply chain design meetings
• Provide expertise in healthcare supply chain internally and with customers
• Leverage data and insights to recommend supply chain best practices
• Consult on new business implementations, contracting and pricing strategy
• Help Customers to optimize our service offerings post implementation

 

Responsibilities

 

• Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution
• Works onsite at customer locations, which could range from a hospital department to a Surgery Center
• Cultivate relationships to ensure successful customer experience and long-term relationship with customers.
• Articulate benefits and adoption strategies to customer’s supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health.
• Customer Presentations and Internal Account Planning
• Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures.
• Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account.
• Work in a cross functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure Successful installation and adoption of the Customer Solutions Team solutions.
• Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting

 

Qualifications

 

• 3+ years of experience preferred
• BA, BS or equivalent experience in related field. Advance Degree preferred
• Ability to work independently and biased toward problem solving
• Strong supply chain and customer facing experience
• Data and Analytics Proficient in (fluid in Excel, pivot tables, and Tableau)
• Experience working within inventory management systems and other databases, preferred.
• A Covid-19 vaccination (and / or other Customer required credentialing) or a legitimate accommodation is required in order to be employed in this position. Covid-19 vaccination includes: 2 doses of the Moderna or Pfizer vaccine OR 1 dose of the Johnson & Johnson vaccine

 

Please Note: vaccines may be required for the position subject to federal, state and/or customer requirements.

 

What is expected of you and others at this level

 

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems
• Solutions are innovative and consistent with organization objectives
• Completes work; independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

 

 

Anticipated salary range: $89,200 – $113,040

**The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.**

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Inventory Coordinator (3rd Shift)

Anticipated hourly range:  $20.58 per hour – $23.44 per hour (includes shift differential)

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

 

Application window anticipated to close: 03/07/2025 *if interested in opportunity, please submit application as soon as possible.

 

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

 

Shift hours for this position are: 9:00pm – 5:30am, or until the work is complete, Sunday- Thursday. Must be available to work overtime as necessary due to business needs.

 

What Inventory Management contributes to Cardinal Health

Inventory Management is accountable for the design and execution of demand planning and customer forecasting systems, supply planning, product deployment and expediting processes, and the development and implementation of a stocking optimization model to minimize costs and inventory while delivering on service requirements.

 

Responsibilities:

• Removing and logging recalled items
• Identifying damaged products
• Putaway of product
• Tasking
• Participating in Prime/Reserve cycle counts
• Conducting investigations for missing stock and transfers
• Running and completing reports
• Organizing emails needing cycle counts
• Maintaining chase area, including cycles

 

Qualifications:

• Excellent written communication skills
• 1-2 years experience preferred
• Proficient in Microsoft Office preferred
• Ability to operate, or be trained on, all warehouse PIT equipment

 

What is expected of you and others at this level:

• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and/or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor

Senior Analyst, Pricing Operations

Pricing Operations has a significant and direct impact on the customer experience and company financial performance by using sound judgement in decision making when operationalizing customer, manufacturer, and group purchasing contracts.

The Implementation Team within Medical Pricing Services is responsible for customer contract administration, as well as administering and reviewing pricing initiatives as deemed appropriate. This team is tasked with researching and problem-solving contract and eligibility issues while onboarding new Cardinal Health distribution customers and/or assist customers with Group Purchasing Organization (GPO) transitions and acting as a liaison with internal and external key stakeholders. Develops and manages customer relationships within pricing and contract implementation process.

This is a remote – work from home position. Open to candidates located in Central and Eastern time zones!

Responsibilities

 

• Professional intermediate individual contributor role
• Coordinate with internal and external stakeholders to align pricing with customers, onboarding or GPO transfers or disengages from Cardinal.
• Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes actions to resolve
• Applies judgment within defined parameters
• Receives general guidance; may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy
• Manages case plans, resources, and commitments to the customer.

Qualifications

 

• Bachelor’s degree in related field, or equivalent work experience, preferred
• 2-3 years of finance operations experience, preferred
• Excellent written and verbal communication skills
• Customer facing experience highly preferred
• Strong organizational skills
• The ability to effectively communicate with leadership, stakeholders, and customers.
• Computer proficiency in Microsoft Office products (Excel, Outlook, OneNote, PowerPoint, Word) especially excel
• Customer service, problem solving, relationship building, and analytical skills required
• Strong analytical thinking

What is expected of you and others at this level

 

• Monitors, tracks, and effectively communicates the progress of assigned projects with all stakeholders.
• Works with management and peers to develop consistent methodologies based on best practices for efficiently implementing solutions
• Will develop / contribute to the development of policies and procedures
• Works on complex projects of large and small scope
• Develops technical solutions to a wide range of difficult problems; solutions are innovative and consistent with organization objectives
• Completes work independently; receives general guidance on new projects

Anticipated salary range: $56,200 – $80,400