We are a distributor of pharmaceuticals and specialty products; a global manufacturer and distributor of medical and laboratory products; an operator of nuclear pharmacies and manufacturing facilities; and a provider of performance and data solutions.
Sr Coordinator, Individualized Care
What Clinical Operations and Individualized Care contributes to Cardinal Health
Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers
What is expected of you and others at this level
- Applies acquired job skills and company policies and procedures to complete standard tasks
- Works on routine assignments that require basic problem resolution
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Consults with supervisor or senior peers on complex and unusual problems
Responsibilities
The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the healthcare providers through the various process steps in support of their patient’s journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits, identifying & initiating prior authorization and step therapy reviews, proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner.
- Must demonstrate efficiency and strong organizational skill
- Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate
- Proactive follow-up with various contacts to ensure patient access to therapy
- Call interactions are primarily outbound: Must demonstrate superior customer support talents that remain in compliance with standard call quality expectations.
- Must communicate clearly and effectively in both a written and verbal format
- Must meet the daily task and benefit investigation goals associated with a high enrollment volume/low patient interaction program.
Qualifications
- High School Diploma or GED preferred
- 3-6 years experience in related field preferred
- 1-2 years experience conducting and documenting patient health insurance benefit investigations, prior authorizations, and appeals, preferred
- Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred
- Critical and creative thinking, preferred
- Knowledge of the Health Insurance Market Place and the Affordable Care Act preferred
- Knowledge of Medical/Pharmacy billing and coding is preferred
- Important to have a strong attention to detail
TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory.
This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 7am-7pm CT.
REMOTE DETAILS: All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
- Upload speed of 5Mbps (megabyte per second)
- Ping Rate Maximum of 30ms (milliseconds)
- Hardwired to the router
- Surge protector with Network Line Protection for CAH issued equipment
Anticipated hourly range: $21.50 per hour – $30.65 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 01/05/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Operations Embark Program
Cardinal Health’s Embark Program is an entry-level professional development and capability building program. Through a robust career readiness journey, we prepare participants with the skills to navigate the organization and build connections while providing challenging assignments that aid in growing and owning your career path. The program is geared towards recent college graduates interested in the healthcare industry that are searching for a rewarding career. With our Embark Program, you can do what matters, stay balanced and find your place. Cardinal Health is where you belong.
Location: Detroit, Michigan
Start Date: June 30, 2025
Why choose the Operations Embark Program?
Participants have the opportunity to develop strong operations and supply chain management knowledge and build relationships through exposure to challenging assignments and diverse experiences. Participants will gain valuable experience in a distribution environment that manages the most efficient and low-cost network in the industry.
Participants will serve in a full-time capacity as a Supervisor on a team within the Operations function during the 12-month program. Teams may include, but are not limited to:
- Inbound Department
- Outbound Department
- Inventory Management
Within their role, participants will potentially support the organization in several of the following ways:
- Supervises the daily work assignments and performance of frontline group leads and associates.
- Frequently interacts with subordinates, customers, and peer groups at various management levels.
- Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations.
- Monitors productivity and quality metrics including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others.
- Ensures that all warehouse systems are ready, scheduled, and prioritizes the work that each group lead and team of associates will complete.
Accountabilities in this role:
- Analytical skills and attention to detail
- Ability to interact effectively at all levels and across diverse cultures
- Quality and results orientation with a proactive approach
- Ability to prioritize requests effectively and understand importance and meet deadlines
- Ability to work independently with moderate level of direction
- Must be willing to adapt to shifting requirements or priorities
Qualifications:
For consideration in the Cardinal Health Embark Program, you must meet a combination of the following requirements:
- Currently pursuing a bachelor’s degree in business administration, logistics, management, operations, supply chain or a related field, preferred
- Expected graduation of winter 2024 or spring 2025, preferred
- Knowledge of supply chain principles, Lean Six Sigma or other improvement techniques, preferred
- Comfortable working in a warehouse environment
- Previous internship experience, preferred
- Strong leadership, communication and analytical skills
- Participation in extracurricular activities and/or community service
- Must have unlimited work authorization in the United States without the need for employer sponsorship, now or at any time in the future
Shipping Associate
What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Job Summary
The Assoc II, Warehouse Ops assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job receives products in the Inbound section. As far as the outbound section, this job ships products.
Schedule: Monday through Friday, 12:00pm to 8:30pm (overtime per business needs)
Responsibilities
- Unloads trucks in the Inbound section by using a pallet jack or equivalent devices to put pallets out of the trucks.
- Uses Manhattan Warehouse Management System to check in products. If working with specialty products, must follow regulations to store refrigerated products.
- Stores products in warehouse locations using order picker or other devices.
- Picks products from warehouse locations and loads into outbound trucks.
Qualifications
- 1-2 years of experience
- High school degree or GED, preferred
- Ability to bend, reach, stoop, lift and stand for entire shift
- Ability to lift up to 50 pounds
- Comfort working with heights 20-30 ft regularly
What is expected of you and others at this level
- Applies acquired knowledge and skills to complete standard tasks
- Readily learns and applies new information and methods to work in assigned area
- Maintains appropriate licenses, training and certifications
- Works on routine assignments that require some problem resolution
- Works within clearly defined standard operating procedures and/or scientific methods
- Adheres to all quality guidelines
- Works under moderate degree of supervision
- Work typically involves regular review of output by work lead or supervisor
- Refers complex unusual problems to supervisor
Anticipated hourly range: $19.10 per hour – $22.60 per hour based on experience (includes shift differential)
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Operations Internship (Summer 2025)
The Summer Internship Program allows students the opportunity to work on meaningful, business-essential projects that will give them the hands-on experience they need to build a solid foundation for their future. The program targets undergraduate students between their junior and senior year and acts as a pipeline for full-time employment. As an intern, students will have the opportunity to participate in a formalized program, designed to increase knowledge of Cardinal Health and the healthcare industry, as well as develop essential leadership skills and interview for full-time employment upon successful completion of the internship program.
Locations: Dixon, California
Start Date: May 19 or 27, 2025
Hours: Approximately 40 hours a week for a minimum of 10 weeks
Why Choose the Cardinal Health Summer Internship Program?
Experience: Interns work with Cardinal Health professionals, business partners, customers and vendors on impactful projects in addition to daily work. To enhance leadership skills, each intern also participates on an intern planning committee. At the end of the summer, each intern will showcase their work in a presentation to business leaders.
Networking: Interns learn from key business leaders through the “Executive Speaker Series”. They also have the opportunity to network with other professionals through formal and informal networking events.
Diversity, Equity & Inclusion: Maintaining and fostering a diverse, equitable, and inclusive work environment is essential to Cardinal Health. Diversity is what’s different and unique about each of us, and how our differences shape our workplace. We strive to ensure that every employee feels welcomed, supported, and valued as a vital part of our organization. Interns have access to our 7 Employee Resource Groups (ERGs) where employees can find a place to share interests, passions, and ideas that help us engage more effectively with our global customers and workforce.
Development: Interns participate in a formal one-on-one mentoring program. Interns will connect with employees across the business and participate in professional workshops to enhance their business acumen. They are also able to explore full-time career paths throughout their internship experience.
Camaraderie: The internship program offers social, teambuilding, and community service events to help interns build a solid network of peers.
As a Operations Intern, you could potentially support the organization in several of the following ways:
- Partner with site leaders to identify, analyze, and implement new or improved processes
- Document and present solutions to site leadership to make our processes more efficient, consistent and cost effective
- Develop, optimize, measure, and maintain performance and productivity
- Assist and collaborate with leaders in functional teams such as receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc.
- Analyze existing key performance indicators (KPI)
- Design and document workflows to ensure operational effectiveness
- Identify and develop reporting capabilities and data visualization tools to analyze metrics and ensure operational effectiveness
- Participate in a Kaizen event
Accountabilities in this role:
- Analytical skills and attention to detail
- Ability to interact effectively at all levels and across diverse cultures
- Quality and results orientation with a proactive approach
- Ability to prioritize requests effectively and understand importance and meet deadlines
- Ability to work independently with moderate level of direction
- Must be willing to adapt to shifting requirements or priorities
Qualifications:
For consideration in the Cardinal Health summer 2025 internship program, you must meet a combination of the following requirements:
- Currently pursuing a bachelor’s degree in Business Administration, Logistics, Management, Supply Chain, Operations Management, or a healthcare related field, preferred
- Expected graduation of winter 2025 or spring 2026, preferred
- Knowledge of supply chain principles, Lean Six Sigma or other improvement techniques, preferred
- Comfortable working in a warehouse environment
- Strong leadership, communication and analytical skills
- Participation in extracurricular activities, community organizations and/or professional associations
- Must have unlimited work authorization in the United States without the need for employer sponsorship, now or at any time in the future
