What is Coco Chanel known for? Coco Chanel was a fashion designer who ruled Parisian haute couture for almost six decades. She is known for the Chanel suit, the quilted purse, costume jewelry, and the “little black dress”—all now-classic innovations.

At CHANEL, we believe that exceptional people are at the heart of our Maison. As an HR Administrator, you will play a vital role in supporting our Human Resources team and contributing to a culture of excellence, care and innovation. You will ensure the smooth execution of HR processes and provide invaluable support to both employees and management across all aspects of the employee lifecycle.

What Impact You Can Create At Chanel

• Support the HR team in the coordination and execution of daily administrative tasks, ensuring accuracy and confidentiality at all times.
• Manage employee records, maintain HR databases and ensure data accuracy and compliance with internal policies and legal requirements.
• Assist with onboarding and offboarding processes, preparing documentation and facilitating a seamless employee experience.
• Respond promptly to employee inquiries, providing information on HR policies, procedures and benefits.
• Coordinate logistics for HR-related meetings, trainings and events.
• Support payroll and attendance administration, including leave tracking and documentation.
• Prepare HR reports and presentations, ensuring clarity and attention to detail.
• Assist in recruitment activities, including scheduling interviews and communicating with candidates.
• Contribute to continuous improvement of HR processes and participate in HR projects as needed.
• Assist in managing the HRIS (Workday and Nathan & Nathan) by learning system functionalities and supporting HR data analytics.

ENERGIZERS

• Being a trusted point of contact for employees and contributing to a positive work environment.
• Ensuring efficient, accurate and confidential management of HR processes.
• Collaborating with a diverse and inspiring team committed to CHANEL’s values.
• Playing an active role in employee engagement and organizational excellence.
• Developing your HR knowledge and administrative skills in a luxury retail environment.

What You Can Bring

• A passion for people and delivering exceptional support.
• Meticulous attention to detail and strong organizational skills.
• Discretion and professionalism in handling sensitive information.
• Proactive attitude and the ability to anticipate needs and take initiative.
• Excellent communication and interpersonal skills.
• Collaborative mindset and a willingness to support others.
• Adaptability to thrive in a dynamic, fast-paced environment.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Previous experience in HR administration or office management is preferred.
• Proficiency in MS Office Suite; experience with HRIS systems (Workday) is a plus.
• Strong written and verbal communication skills in English; proficiency in Arabic and/or French is an advantage.
• Ability to maintain confidentiality and handle sensitive data with integrity.
• Based in the UAE or willing to relocate.

What You Will Gain

As an HR Administrator at CHANEL, you will join a collaborative and forward-thinking team, gaining invaluable experience in HR operations within a global luxury brand. You will build your HR expertise, develop your professional skills and contribute to an environment where people are truly valued.

This position is more than just a job – it’s an opportunity to be part of the CHANEL journey supporting our commitment to people, excellence and innovation. If you are ready to take the next step in your HR career with one of the world’s most iconic brands, we look forward to hearing from you!

Cashier

Job Purpose: The Cashier is responsible to provide cashier service to our clients and reconcile payments against daily sales at the boutique.

Vision: The ultimate house of luxury defining style and creating desire now and forever.

Mission: Dedicated to engaging the clients of today and tomorrow to the brand by providing unsurpassed service to all our customers (internal and external), maintaining high image standards in the boutiques at all times.

The position will be located in our İstinye Park Fashion Boutique.

Duties & Responsibilities

Personal Presentation/Image

• Arrive in good time each day, ready to commence work before your shift is due to start, in accordance with your working schedule
• Adhere at all times to dress code, grooming, and conduct guidelines as specified within the CHANEL Charter

Provide Ultimate Luxury Customer Experience

• Provide ultimate luxury customer experience according to our Client Service Values.
• Greet customers and provide cashier service and product information to customers as required.

Effectively Handle Day-to-day Operations

• Follow the requirements as indicated in the Standard Operational Procedures.
• Handle transactions by cash, credit card, check or other forms of payments, in local or foreign currencies.
• Handle returns such as exchanges, refunds, and credit notes according to the company policies and guidelines.
• Reconcile daily transactions with cash and other forms of balances. Ensure adequate cash flow in counters. Verify the amounts at the beginning and end of shifts.
• Input transaction and client information on the system and invoices accurately.
• Provide information to management by consolidating sales and related information such as sales, stock movement, and customer reports.
• Ensure high alertness on job duties.
• Support boutique operations such as gift wrapping and other ad hoc duties as assigned.

Foster Close Partnerships

• Communicate and liaise appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required
• Work effectively and efficiently within the team, sharing ideas and contributing to positive morale as well as ensuring good time management and sufficient Boutique cover at all times
• Apply a helpful and courteous manner towards all colleagues, remaining reliable, supportive, and flexible as the business demands
• Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times

Training / Personal Development

• Successfully participate in and complete any training provided, acquiring and applying high standards of selling skills and product knowledge
• Actively and positively participate in any meetings arranged

You Are Energized By:

• The history and heritage of The House of CHANEL
• Being truly service-minded
• Utilizing your fashion expertise to inspire others
• Building collaborative partnerships and relationships in a team-focused environment
• Appreciation for art, beauty, and luxury

Position Requirements:

• Minimum 3 years of related experience (Knowledge of operating cash register)
• University degree is a must
• Team-focused with a desire to collaborate effectively.
• A flexible schedule with the ability to work in the shifts
• High communication skills.
• Good numerical sense, detail-oriented, high accuracy in payment handling
• Fluent in Turkish and English is a must

Fashion Learning Intern

As a Digital Learning Intern, you will be at the forefront of advancing our Europe Strategy by designing, delivering, and monitoring innovative digital learning experiences for our retail teams. You will play a key role in animating teams, fostering community engagement, and ensuring our blended learning activities are impactful and aligned with business priorities.

Key Responsibilities

• Design bespoke Digital Learning experiences (IFL) tailored to boost the expertise of our retail teams.
• Create and/or adapt the Europe Digital Learning roadmap (IFL Monthly Programs) in line with evolving objectives.
• Proofread and refine translations for all new learning modules to ensure clarity and accuracy.
• Imagine and create compelling content and initiatives to foster engagement among local retail teams.
• Develop and implement creative editorial calendars for community management.
• Organize events (virtual or in-person) to unite and energize the retail learning community.
• Collaborate closely with Boutique Learning Managers and Learning Managers to gather and analyze learning KPIs (IFL, presential sessions).
• Collect and report on digital and blended learning KPIs to sustain and grow learning habits across all boutiques.
• Prepare actionable KPI reports to support data-driven decisions and demonstrate learning impact.

Operations

• Manage and track all sample movements for the Fashion Division, including daily updates to digital systems.
• Conduct biannual inventory checks, oversee sample exit processes, and report findings to Finance.
• Handle new sample deliveries, barcoding, and integration into FGPS.
• Coordinate sample care, including dry cleaning, repairs, and logistics support for training and events.
• Organize and maintain the Fashion School, stock room, and support the setup of VM window displays.
• Assist with sample inventory for Marketing projects and distribute weekly Fashion communications.
• Address COUPA issues and escalate concerns to the Finance team as needed.

Energizers

In this role, you will design and deliver made-to-measure digital learning experiences, constantly innovating to keep content fresh and relevant for our retail teams. You will engage and motivate teams through creative community management, dynamic editorial calendars, and interactive events. Collaborating with colleagues across the region, you’ll collect and analyze learning data to identify new opportunities, ensuring our learning activities remain vibrant and impactful.

Impact

Your work will directly enhance the expertise and motivation of retail teams, supporting the business in achieving its Europe Strategy objectives. By fostering a culture of continuous learning and community engagement, you will help build a connected, high-performing organization. The data-driven insights and tailored learning journeys you provide will contribute to measurable improvements in individual and collective performance across all boutiques in the market.

Essential Skills & Qualifications

• Strong organizational and project management abilities
• Creativity and passion for digital learning and community engagement
• Excellent written and verbal communication skills (multilingual proficiency a plus)
• Strong analytical skills with experience in KPI tracking and reporting
• Must be proficient with using PIVOT tables and converting data into insights
• Collaborative mindset and ability to work cross-functionally

What You’ll Gain

• Hands-on experience in digital learning design and program management
• Opportunity to lead impactful projects within a dynamic, fashion-driven environment
• The chance to shape the learning journey of retail teams across Europe

Part Time Fragrance & Beauty Sales Consultant – Boots Kingston

Part Time Fragrance & Beauty Sales Consultant

Location: Boots Kingston

Contract: Permanent, 22.5 hours/week, any 3 in 7 days

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.

“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.

Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.

Your role @CHANEL:

As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.

Leveraging your experience, CHANEL will enable you to:

• Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
• Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
• Ensure excellence in client service in accordance with CHANEL’s rituals and standards
• Build and develop long lasting relationships to recruit, retain and increase client loyalty
• Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
• Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
• Be part of a collaborative and inclusive community to achieve individual and collective goals

What you will bring to the role:

• Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
• Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
• Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
• Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
• Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
• Problem solving attitude: you can overcome obstacles, objections with positive attitude

You are energised by:

• Fostering meaningful client experience
• Achieving sustainable growth and performance based on targets and KPI’s
• Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
• Working in a highly collaborative and fast-paced environment

What you would gain from this experience:

• You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
• We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
• You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients

Benefits at CHANEL:

Our employee benefits have been created to support you across your professional and personal life by offering you:

• Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
• Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
• Benefits are eligibility dependant and subject to change at any time