Cisco Systems, Inc. is an American multinational digital communications technology conglomerate corporation headquartered in San Jose, California. Cisco develops, manufactures, and sells networking hardware, software, telecommunications equipment and other high-technology services and products.
Cyber Security Account Executive – Delhi
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Market Access APJC Leader
Introduction: Join Cisco’s Acceleration Center (AC) as Head of Market Access APJC, where you will play a pivotal role in driving Cisco’s Market Access strategy across the APJC region. This is an opportunity to partner with Executive Leadership, General Managers, and functional leaders to craft and implement strategic initiatives that enable Cisco to offer its products to all customer segments in all geographic markets, with a focus on public sector and regulated markets.
About the Role: As the Head of APJC Market Access, you will be responsible for improving Cisco’s ability to sell our products across the APJC market by deeply understanding and addressing market needs, including certifications, regulations, local deployments, and more. You will develop and execute comprehensive strategies that ensure Cisco’s competitive edge in priority markets, with a focus on critical areas such as sovereignty, local pricing, offer availability, and adapting to regional demands. This role involves handling high-impact projects, facilitating multi-functional collaboration, and ensuring that Cisco’s offerings are tailored to meet both local and global requirements.
Key Responsibilities:
- Develop and execute Cisco’s market access strategy for the APJC region, focusing on public sector and regulated market segments, and aligning with Cisco’s strategic pillars.
- Understand Market Needs and Catalyze Change. Deeply understand market needs and dynamics within the APJC region, then define and implement frameworks that motivate change by meeting certification, regulatory, and local deployment requirements. Proactively address evolving challenges across products and services to ensure Cisco’s offerings are competitive and aligned with regional demands.
- Collaborate with Product Management, Engineering, Sales, Operations, CX, Finance, and other functions to ensure seamless execution of strategies, driving high-priority projects to consensus and tangible outcomes.
- Lead the development of country strategies and Go-To-Market (GTM) readiness plans, including the creation of global priority roadmaps.
- Assess and recommend investments in local capabilities for strategic markets, ensuring compliance with evolving requirements, and executing the process of business plan justification for investments.
- Quickly address risks, handle complex initiatives, and ensure detailed execution against strategic recommendations.
What You’ll Do:
- Develop Robust Business Cases: Lead the creation of detailed business cases, including financial modeling, data acquisition, and analysis. Ensure business logic is sound, aligned with strategic objectives, and supports Cisco’s overall country strategies.
- Collaborate with Technical Experts: Work closely with technical SMEs, product managers, and engineers to evaluate technical requirements, tradeoffs, and solutions. Your understanding of product management, engineering processes, data localization, and cloud migration will be crucial in aligning business and technical goals.
- Influence Senior Stakeholders: Present sophisticated ideas with clarity and confidence to senior customers, handling meetings effectively, and ensuring that your strong written communication skills (e.g., emails and presentations) drive decision-making at the executive level.
- Execute with Precision: Take a hands-on approach to handling and executing projects. Be prepared to dive into the details, working as a strong individual contributor for the first few months. Adapt to and handle time zone differences effectively, leveraging your past experience to ensure seamless collaboration across global teams.
- Strategic Decision-Making: Prioritize product investments across diverse markets such as India, Japan, Australia, China, South Korea, Singapore, and Taiwan. Weigh the trade-offs between on-premises and cloud solutions to align with Cisco’s broader market access strategy and proactively develop approaches to meet evolving market needs.
Who You Are:
- Eye For Business: You possess the ability to create robust business cases supported by strong financial modeling skills and sound business logic. You are comfortable with acquiring, cleaning, and analyzing complex data to inform your decisions.
- Technical Savvy: With experience in product management or engineering, or substantial experience working closely with these teams, you understand technical requirements and tradeoffs. You are well-versed in data localization and cloud migration, enabling you to bridge the gap between technical and business teams.
- Influential Communicator: You have a strong executive presence, excelling in presentation and meeting management. Your written communication skills, particularly in crafting compelling emails and PowerPoint presentations, enable you to influence senior stakeholders optimally.
- Hands-On Executor: Willing and able to get into the details, acting as a strong individual contributor during the initial phase of your role. Handle time zone differences efficiently, having optimally navigated similar challenges in the past, and are comfortable working independently in a remote environment.
- Strategic Thinker: Your strategic attitude allows you to prioritize product investments across diverse APJC markets, making informed decisions on trade-offs between on-premises and cloud solutions. Excel at aligning tactical actions with long-term business objectives, ensuring compliance with evolving market requirements.
- Japanese language proficiency is a plus as the role includes collaborating with the Japanese team on a government program assessing cloud security.
Senior Solution Architect Service Provider
What You’ll Do
In your role, you’ll be tasked with offering technical mentorship and leadership to our team, delivering outstanding Design and Architecture consultancy to our strategic clientele. Your responsibilities will stretch from the office to on-site assignments, where you’ll architect comprehensive multi-domain solutions and navigate the complexities of their implementation, overcoming key deployment hurdles.
You’ll also be instrumental in coaching the L1/L2/L3 support teams, enhancing their capabilities in issue resolution and problem management, ensuring they’re well-equipped to maintain service excellence. Your mentorship will be vital to ensuring successful customer outcomes throughout the full spectrum of the lifecycle—Operate, Advise, Implement, and Optimize.
Your support will extend to addressing major concerns and issues from partners, setting the bar for service delivery that not only meets but anticipates the unique needs of our Service Provider sector customers and their evolving technology landscapes.
By ensuring seamless operational execution, you’ll help customers achieve their goals and drive their success. Your thought leadership will also shape their technology strategies, influencing decisions and positioning our services as integral to their business growth and transformation.
Who You’ll Work with
The Customer Experience (CX) Professional Services division at Cisco plays a pivotal role in helping customers embrace and advance new technology initiatives. Through a suite of services encompassing Advisory, Design & Implementation, as well as Operate services, we’re at the forefront of technological enablement and transformation.
As a key member of the SP (Service Provider) Accounts Team within CX, you’ll be directly involved in pioneering projects that leverage innovative technologies. Our team is essential in navigating the complexities of new tech, ensuring that it delivers value and operates seamlessly for our customers.
Who You Are
We’re seeking a candidate with a solid 10-plus years of experience in solution design, deployment, and support within a Service Provider environment, specializing in IP Technologies and Solutions. A robust technical foundation in design, deployment, and incident management is crucial, ideally backed by hands-on experience with IP networks in the Telecom-SP sector. Expertise in Transport technologies, including MPLS, SR, SRv6, and CEN, is required to ensure effective network architecture and service delivery.
The ideal candidate will be the go-to for critical customer issues, acting as a liaison to navigate business-impacting challenges. Holding a Cisco CCIE certification (R&S or SP) is non-negotiable, and an ITIL certification would be a significant plus..
Key responsibilities will include:
Streamlining customer issue resolution with effective use of tools and triangulation techniques.
Assessing requirements and formulating precise technical solutions for implementation.
Enhancing customer loyalty and satisfaction through exceptional service delivery.
Adding value during engagements with key partners, such as through QBRs and JBRs.
Upholding and advancing industry standards in service delivery and driving key performance metrics like SLAs and system availability.
Incorporating and advocating for Cisco’s best practices in tools, automation, workflows, and processes to deliver consistent and replicable success to our customers.
Enabling and leveraging partner capabilities as an integral part of the customer experience.
Fostering strong relationships with customer sales leadership and Cisco partners to develop and carry out comprehensive 1-3 year account plans.
Aligning Cisco solutions with the customer’s business imperatives.
Building and sustaining relationships with customer technical teams.
In a people management capacity:
Providing guidance and mentorship to the L1/L2/L3 support teams to ensure delivery excellence.
As an innovator and change advocate:
Acting as the voice of the customer within Cisco to shape engineering decisions, product quality, roadmaps, and service offer development.
The ideal candidate will be a strategic thinker with a knack for relationship management, communication, and a commitment to delivering Cisco’s promise of excellence in customer service and innovation.
Software Engineer Embedded Systems- C/C++/embedded/ 2C, PCIe, SPI, MDIO/2+ years/Bangalore)
You will be part of the platform engineering team of CHG (Common Hardware group). Work with a team that has designed the world’s most scalable routers…for some of the largest Service Providers. You work on bring up and hardware diagnostics based validation for router hardware (access & core routers). The router Hardware that has a rich set of network interfaces OTN/SONET/SDH/GiGe and forwarding ASICs that provide high throughput. You will work closely with the hardware engineers to understand the design of the next generation hardware.
What You’ll Do
You will come up with the diagnostics design to validate the hardware and be the first one to bring up the hardware when it comes from the manufacturing facility. You will have to come up with Validation strategy for each interface to catch all the HW design issues early during the development cycle to ensure that customers get a confirmed hardware design to run their network.
You will need to dive deep into platform/network interfaces/hardware bus technologies while debugging issues and also work at a system level when bringing up a board. You will write code in C for device initialization and test code that will validate the hardware design. Manufacturing teams use our code for hardware validation, detecting and isolating faults. Work with the Signal integrity teams to measure and validate the jitter on high speed interfaces. Thermal teams use the Diagnostics software for thermal validation too.
There is also opportunity to work on optimizing test algorithms, and influencing hardware design for testability as well.
Who You Are
- 3+ years of experience in Diagnostics software development for router hardware/hardware validation.
- Alternatively 3+ years of experience in Platform/firmware/Device driver development for router hardware in C.
- Excellent C programming skills
- Excellent skills in debugging low level platform/driver/diagnostics/HW issues
- Preferably, has worked closely with H/w engineering teams in the development & debug of platform/device driver/diagnostics/hardware issues.
- Works independently with minimal direction.
- Experience with Linux OS/device drivers/firmware.
- Experience in working with drivers/diagnostics for various network interfaces like OTN/SONET/SDH/DS3/GiGE/T1/E1 and L2/L3 forwarding engines/ASICs
- Experience in working with device level programming for HW busses like I2C, PCIe, SPI, MDIO.