Comcast is a global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide.
Comcast Customer Retention Co-op
Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.
Job Description
Program Overview
Discover opportunities designed to set your career in motion! The Comcast Cooperative Experience internship Program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.
This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.
Organization & TeamOverview
Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. Our Customer Lifecycle Communications team is focused on building customer relationship, growing performance of engagement efforts, driving customer adoption of key products and features, and delivering strategic and contextual upgrade and right-sizing. Our communications infuse transparency and clarity to establish customer trust and brand affinity.
Role Description
As a Customer Retention Intern on the Customer Lifecycle Communications team, you will develop marketing communications that seek to reduce churn with a focus on targeted treatments in critical moments (e.g. price changes, move events, cancel intent) and execute campaigns and programs utilizing omnichannel tactics associated with one-to-onecommunications.
What are some interesting problems the student will work on?
In your role, you will bring customer communications to life from initial kick off through launch. Collaborate with cross-functional stakeholders (Brand, MarTech, analytics, and legal) to ensure alignment & prioritization.
Where can this student make an impact?
You’ll be working on distinct communications for our customers, driving value through product education and utilizationduringcritical lifecycle moments, ensuring customers are retained through strategic communication development.
Job Responsibilities
Responsibilities include but are not limited to:
- Assistin the creative development of targeted communication for customers focused on churn reduction across a variety of marketing tactics (e.g.email, SMS, app)
- Collaborate with cross-functional stakeholders to ensure alignment & prioritization of retention communications
- Conduct A/B testing to improve program and campaign performance
- Analyze performance analytics to continually refine the customer journey
- Develop and present Power Point slides on campaign performance
- Other duties and responsibilities as assigned.
PreferredSkills
- Team player with ability to establish a consensus with key stakeholders
- Problem solving with a focus on building actionable plans
- Ability to adapt in a fast-paced environment with evolving priorities
- Advanced Excel and PowerPoint skillset
- Preferred Majors: Business, Marketing, Advertising
Minimum Qualifications and Eligibility Requirements
- Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.
- Available to work 40 hours per week for 6 months starting March 31, 2025 through September 19, 2025.
- Authorized to work in the United States with no current or future sponsorship needs
- Available to report in-person to the work location on the job posting (unless virtual offering)
- Comcast is an Affirmative Action/EEO employer M/F/D/V
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Comcast AI Strategy, Transformation, & Investments Co-op
This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.
Job Description
ProgramOverview
Discover opportunities designed to set your career in motion! The Comcast Cooperative Experience internship Program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.
This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.
Organization & Team Overview
The Comcast Strategic Development (SD) department answers “what’s next” for Comcast by developing strategies to execute acquisitions, partnerships, and incubate new growth businesses. We identify, negotiate and manage strategic deals on behalf of the company. We also source, evaluate, and advocate for strategic investments and M&A opportunities that accelerate growth of our core business or secure footholds in emerging areas (i.e., AI).
Within SD, the AI Strategy & Transformation team isexciting and highly visible. The team is currently focusing on some of the most significant and high profile enterprise-wide initiatives, specifically the application of AI / ML and Generative AI for the company. By the nature of the team’s position and subject matter focus, the contributions from the Co-op will be presented to senior leaders incl. Sam Schwartz (Chief Business Development Officer) and Rick Rioboli (Chief Technology Officer), along with various senior leaders across Comcast, Sky, and NBCU. This Co-op will have the opportunity to shape how Comcast integrates AI into its businesses, influencing our trajectory for years to come.
RoleDescription
The scope of this role includes identifying new AI growth opportunities, evaluating investment opportunities, answering key strategic questions, and supporting or driving high impact projects. This person will have the opportunity to interact with and present to leadership.
What are some interesting problems the student will work on?
The Co-op will help research the evolving AI / ML and Generative AI landscapes, and talk to / learn from startups and enterprises. Co-op will be charged with presenting analysis and insights, and will play a critical role in identifying and establishing hypothesis driven problem statements, quantifying / qualifying supporting details, business case building, and making concrete recommendations.
Where can this student make an impact?
Our projects will provide the Co-op participant with subject matter expertise in a critical aspect of Comcast, as well as exposure to the AI ecosystem through numerous conversations with startups, enterprises, VC investors, and AI experts.We work in a highly collaborative fashion, with great efficiency. There will be ample opportunity to network within the department and externally across the AI ecosystem due to the nature of the work.
Job Responsibilities
Responsibilities include but are not limited to:
- Work in a highly collaborative fashion, with great efficiency
- Participate in team/project discussions and brainstorms
- Formulate structured approaches to solving problems and have a high level of comfort in working in ambiguity
- Conduct research on topics, company deep dives, analyze/interpret equity reports & company filings
- Create and present effective slides & storylines to communicate outputs, tailored to audience & objectives
- Prepare various financial and valuation analyses, includes analyses of growth, profitability, returns, investments and cash flow with support from team members
- Gathering data, draw conclusions from analysis and data to recommend next steps
- Attend conferences, meet with experts, startups, tech enterprise etc. and share learnings or deal opportunities with the respective teams (Comcast Ventures, Business Product teams, etc.)
- Other duties and responsibilities as assigned
PreferredSkills
- Strong interest in AI, ML, Generative AI, telecom / Cable, and mediaindustries
- Highly proficient in Microsoft Word, Excel, PPT
- Introductory understanding of Finance, Accounting, and Business/Management concepts
- Excellent time management and communication skills
- Strong attention to detail and ability to think critically, even in ambiguous situations
- Ability to “present well” and interface with all levels of management
- Willingness to learn and work in a fast-paced environment
- Preferred Majors: Business/Finance majors are preferred; other majors are welcomed to apply
Minimum Qualifications and Eligibility Requirements
- Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.
- Available to work 40 hours per week for 6 months starting March 31, 2025 through September 19, 2025.
- Authorized to work in the United States with no current or future sponsorship needs
- Available to report in-person to the work location on the job posting (unless virtual offering)
- Comcast is an Affirmative Action/EEO employer M/F/D/V
Comcast Utility Incentive Analyst Co-op
This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.
Job Description
Program Overview
Discover opportunities designed to set your career in motion! The Comcast Cooperative Experience internship Program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.
This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.
Organization & Team Overview
Comcast is committed to supporting a clean environment for our customers, employees, and the communities we serve. In support of this commitment, Comcast has set goals to achieving carbon neutrality for Scope 1 & Scope 2 emissions by 2035, and double our network energy efficiency by 2030. As utility incentive analyst co-op, you will work with the Energy & Engineering teams to help us achieve these goals faster by maximizing our energy efficiencyinvestments.
Role Description
Would you like to be part of an energetic (no pun intended) and dynamic team of professionals committed to helping Comcastminimize our environmental impacts? As a utility incentive analystco-op, you will sit at the intersection of action and results. The Energy team partners with Comcast teams from around the country to drive energy efficiency through our network. In your role, you will develop streamlined processes to partner with utility companies to capture financial incentives that will support energy efficiency investments.
You will partner with Site operators and engineers to collect baseline data, submit applications for incentives, and verify results. While your work will be project specific, you will be building the foundation for a scalable program. You’ll be working with the best and brightest minds in Comcast while we continue to improve energy efficiency and progress toward carbon neutrality. Success in this role is characterized by developing strong internal & external relationships, impeccable quality, and clear, succinct demonstration of results.
Job Responsibilities
Responsibilities include but are not limited to:
- Tracking of projects throughout the engineering life cycle.
- Baseline measurement of energy data.
- Filing of applications with utility partners.
- Verification of expected efficiency gains.
- Program level progress and tracking.
- Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision.
- Other duties and responsibilities as assigned.
PreferredSkills
- Fluent with Microsoft Office.
- Data aggregation and reporting.
- Strong written and verbal communication.
- Organized, structured, and detail oriented.
- A certain degree of creativity and latitude required. Typically reports to a project leader or manager.
- Preferred Majors: Electrical engineering, mechanical engineering.
Minimum Qualifications and Eligibility Requirements
- Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.
- Available to work 40 hours per week for 6 months starting March 31, 2025 through September 19, 2025.
- Authorized to work in the United States with no current or future sponsorship needs
- Available to report in-person to the work location on the job posting (unless virtual offering)
- Comcast is an Affirmative Action/EEO employer M/F/D/V
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Salary:
Base Pay: $32.00
Comcast Impact & Inclusion Sponsorships Co-op
This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.
Job Description
ProgramOverview
Discover opportunities designed to set your career in motion! The Comcast internship/co-op program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.
This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.
Organization & Team Overview
Community Impact empowers our communities by investing in local organizations, developing programs and partnerships, and mobilizing our resources to connect people and inspire positive and substantive change. The Impact and Inclusion department is responsible for managing the Comcast NBCUniversal Foundation, employee engagement initiatives, national partnerships, and community financial giving, with a significant focus on digital literacy.
Role Overview
This Impact & Inclusion Co-op is a multi-functional role within the Sponsorships team. The opportunity exists for a detail-oriented student with an interest in philanthropy and community involvement.
Job Responsibilities
Responsibilities include but are not limited to:
Sponsorships/Corporate Contributions. Impact & Inclusion sponsors hundreds of nonprofit events around the Greater Philadelphia Area each year with cash contributions. The co-op supports this through the following:
- Assisting with the coordination of events, outreach, and logistics including communicating with our nonprofit partners
- Lead the sponsored ad creation for applicable events working with internal team and 3rd party vendor
- Managing the ticket exchange process with employees for certain Community Impact benefits received
- Managing the corporate sponsorship events calendar
- Supporting with sponsorship declines and referrals to our regional Comcast partners
Public Service Announcement (PSA)/In-Kind. In addition to cash contributions, Impact & Inclusion also offers PSA and other in-kind support to a variety of Impact & Inclusion partners. The co-op supports this through the following:
- Reconciling PSA airtime with the monthly PSA schedule
- Tracking PSA activity for scheduling and valuation accuracy
- In-kind data collection for entry into SmartSimple (the Community Impact giving database)
Operations/Administration. Additionally, the co-op will support the following:
- Assisting with Corporate Contributions, Foundation, Internet Essentials, and Accelerator grants payment processing
- Ensuring funding eligibility and compliance by vetting various organizations through GuideStar and our internal database
- Acting as a liaison between Community Impact and other business units throughout Comcast
- Other duties and responsibilities as assigned.
PreferredSkills
- Proficient in Microsoft Office software; specifically, Excel and PowerPoint
- Familiarity with software/databases preferred
- Excellent organizational and time-management skills
- Attention to detail
- Ability to balance multiple projects at once
- General interest in philanthropy preferred
- Experience with budgeting, tracking, reporting preferred
- Willingness to learn and work in a fast-paced environment
- Ability to work on a team
- Preferred Majors: Business Administration, Finance, Communications, Management Information Systems, Marketing
Minimum Qualifications and Eligibility Requirements
- Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.
- Available to work 40 hours per week for 6 months starting March 31, 2025 through September 19, 2025.
- Authorized to work in the United States with no current or future sponsorship needs
- Available to report in-person to the work location on the job posting (unless virtual offering)
- Comcast is an Affirmative Action/EEO employer M/F/D/V
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Salary:
Base Pay: $23.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
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