Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, and electronics built by other manufacturers. The company is known for how it manages its supply chain and electronic commerce.

Consultant, Account Services Management

Dell Technologies customers expect great things from both our products and our services. Account Services Management is all about managing and overseeing seamless service delivery processes. It’s a hugely varied field of work. Processes range from incident management to change management, from configuration management to customer management. The team makes sure disputes and technical issues are resolved. We also provide excellent communication to the customer around every activity – from the tactical to the strategic.

Join us to do the best work of your career and make a profound social impact as a Consultant on our Account Services Management Team in Federal in Remote, Maryland.

What you’ll achieve

As a Consultant in Account Services Management, you are a key member of the Dell Services Team who supports our largest and most strategically important customers. Assigned to a specific area, region, or division, you’ll build relationships within accounts to become a support services trusted advisor. You’ll be focused on the total customer experience and satisfaction, collaborating with various Dell resources to ensure incident resolution, drive proactive activities promoting system health and customer satisfaction.

You will:

• Be the Account Management/Customer Advocate working closely with account teams to ensure end-to-end planning and sustainment of Dell solutions; help account team to design the customer solutions and support the installation, customization and integration of the solution
• Provide feedback to customer on any observed/known issues; develop and maintain customer support plans and relationships that are tailored to each individually unique project requirements
• Contribute to the development of warranty and maintenance strategies, policies and best practices through participation in management meetings and other direct contributions
• Communicate relevant service updates and recommendations to both internal & external customers to ensure a high level of compliance and performance
• Work with the customer to proactively identify and determine how to resolve potential issues to achieve high system availability

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

• Typically requires 12+ years of related experience in a professional role with a Bachelor’s degree; or 8+ years with a Master’s degree; or 5+ years with a PhD; or equivalent experience
• Must be a US Citizen and must have an active Department of Defense (DOD) Top Secret (TS)/ Sensitive Compartmented Information (SCI) with Polygraph Clearance
• Complex problem solving and strong communication skills (written, verbal and listening)
• Build key relationships and effectively network with the ability to influence and work cross functionally and in a matrix environment

Desirable Requirements:

• Experience with Enterprise Servers and Storage, Client Technologies, iSCSI, Fibre Channel, NAS, DAS, SAS, TCP/IP networking, Server Operating Systems.  Recommended certifications: A+, Security+, MCITP/MCSE, VCP, RHSA
• Familiarity with the following: Dell OpenManage Enterprise, Dell Enterprise Management Tools, GPGPU Technology, Citrix, Enterprise Virtualization, Cloud Technologies, HPC

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $136,000 – $176,000.

Public Sector Field Director

Some of our most valuable business comes from existing customers. That’s because our Business Development Sales team takes care to forge strong and insightful relationships with them. To gain understanding of the unique and changing factors that drive purchasing decisions, the team develops connections at all levels of a client’s business. They use their insight to identify and create new opportunities – and to build the business development strategies that underpin successful sales. As well as maximizing revenue, they take responsibility for accurate forecasts.

Join us to do the best work of your career and make a profound social impact as a Public Sector Field Director (Account Executive) on our Global Alliances Team in Bay AreaCalifornia.

What you’ll achieve
As an Account Executive, you will identify and develop new strategic opportunities with existing clients. You will develop strong relationships with key customer contacts at all levels of the business to gain an understanding of key business drivers that influence purchasing decisions.

You will:
•Focus on strategic business to further advance sales strategies
•Influence the customer’s buying potential at the senior leadership level
•Work with application vendors to get products and services bundled in a solution
•Build long term relationships with key stakeholders
•Have an advanced understanding of product and services portfolios

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•8 to 12 years of experience in a relationship selling role
•Ability to negotiate contracts, develop vendor quotes and pricing models
•In depth knowledge of technology, products and services to help customers formulate strategy and direction
•Work cross-functionally to meet customer needs

Desirable Requirements
•Field sales experience preferred
•Bachelor’s degree

Compensation
Dell is committed to fair and equitable compensation practices. The Total Target Compensation (TTC) range for this position is $309,400 – $400,400 (includes base salary and commissions).

Special Security Officer, Government Security

The Dell Security & Resiliency organization manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.

We are currently looking for a qualified candidate to serve as a “Special Security Officer” (CSSO) Security Professional to join our team.

Join us to do the best work of your career and make a profound social impact as a Contractor Special Security Officer on our Government Security Team in McLean Virginia to do the best work of your career and make a profound social impact.

What you’ll achieve

The Contractor Special Security Officer will be adaptable and fast-moving and will provide oversight of day-to-day security operations for Collateral and Sensitive Compartmented Information (SCI) Program Activities, including coordination of program security disciplines with Program Management, Primes, Subcontractors, and Government Customers.

You will:

• Be responsible for supporting and administering security aspects for Department of Defense and civilian agency customers to include the lifecycle of security clearances. Serve as primary support and liaison between the Customer and Business for security matters
• Administer security programs and procedures for classified, CUI, or proprietary materials, documents, and equipment
• Be familiar with classification management process and classification guides associated with DoD/Intelligence information; Working knowledge of government databases: Scattered Castles, NISS, e-QIP, and DISS.  Experience with SIMS is a plus
• Have experience writing security volumes for proposals, DD254s, and other contract mechanisms

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• U.S. Citizenship with current, active TS clearance and SCI access is required
• In-depth knowledge of ICD, COMSEC, NISPOM, Executive Orders, and DoD Directives.  Knowledge of secure supply chain principles (CMMC, NIST 800-171) is a plus
• Demonstrate excellent judgment and decision-making skills. Ability to analyze problems and identify solutions
• Strong oral and written communication skills. Ability to develop and render concise reports, summaries and formal presentations
• Minimum of 5 years work experience, with a Bachelor’s degree. Will consider additional work experience in place of a degree

Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $100,300. – $129,800.

Account Executive, Direct Sales

From developing brand-new accounts to driving expansion across existing accounts, our Direct Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate significant sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers.

Join us to do the best work of your career and make a profound social impact as a Account Executive – Direct Sales on our Direct Sales Team in Santa Clara – (South Bay) San Francisco, California.

What you’ll achieve
As an Account Executive, you will be responsible for building strong customer relationships in the field and ensuring an outstanding customer experience with existing and potential customers.
You will:
• Develop an understanding of customers’ business and solution requirements
• Gain share of spend across Dell Technologies portfolio of technology solutions: server, storage, networking, software, security and led services
• Run territory and or accounts, including account planning, sales forecasting, engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations
• Regularly engage with decision makers at client facilities in performing primary duties
• Provide sales leadership and experience on large, sophisticated opportunities

You will:
•Develop an understanding of customers’ business and solution requirements
•Gain share of spend across Dell Technologies portfolio of technology solutions: server, storage, networking, software, security and led services
•Run territory and or accounts, including account planning, sales forecasting, engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations
• Regularly engage with decision makers at client facilities in performing primary duties
• Provide sales leadership and experience on large, sophisticated opportunities

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•At least 5 to 8 years of experience selling technology solutions
•Expert knowledge of market trends that impact on Dell Technologies customers
•Outstanding customer management and strategic selling skills that will improve the success of our customers’ business and the growth of Dell Technologies
•Strong communication, collaboration, negotiation and executive presentation skills and the ability to provide insight and thought leadership to senior/CIO/CXO leadership and next two levels down
• Ability to work in a fast-paced ambitious environment

Desirable Requirements
•Bachelor’s degree

Compensation
Dell is committed to fair and equitable compensation practices. The Total Target Compensation (TTC) range for this position is $306,000 – $400,000 (includes base salary and commissions with a 60/40 split).