The company dnata was established 1959 in Dubai with five employees. The name originates as an acronym for Dubai National Air Travel Agency. The company has grown significantly with the first international expansion seen in 1993.
Passenger Service Supervisor
dnata is hiring a Passenger Service Supervisor at (TPA) Tampa International Airport!
Pay rate $23.00/hr.
Shift 400pm-1100pm
- Weekly pay, 401(K), paid time off, paid training, company benefits and company uniforms *
We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make. If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!
dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
- Responsible for overseeing the workflow for the passenger service team, delegating tasks, and ensuring daily duties are performed safely and efficiently.
- Electronic check-in of passengers for international travel
- Verification of documents for international and domestic flights
- Assign passenger seats
- Ensure correct boarding passes are provided to each passenger for the assigned flight
- Verify ticket and seat reservations
- Match manifest to on-board count
- Announce arrivals and departures as necessary
- Provide information to passengers/customers as requested
- Connect/disconnect Jetway/stairs as necessary
- Assist with baggage tagging and baggage claim reports
- Maintain current knowledge of all flight times during designated shift
- Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
- Performing other duties as assigned
- Including but not limited to standing, bending, stooping, walking, pushing, and pulling
- Push, pull, lift, and load up to 70 pounds
- Successfully complete Company’s training program
- Exceptional customer service skills
- 1+ years Passenger service supervisor experience preferred
- Possess/maintain a valid state driver’s license and other FAA/Airport required identification/seals or authorizations
- Possess a high school diploma or GED equivalent
- Excellent communication and interpersonal skills
- Possess basic computer literacy
Passenger Service Supervisor
dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
You Will
- Responsible for supervising the workflow for the passenger service team, delegating tasks, and ensuring daily duties are performed safely and efficiently.
- Electronic check-in of passengers for international travel
- Verification of documents for international and domestic flights
- Assign passenger seats
- Ensure correct boarding passes are provided to each passenger for the assigned flight
- Verify ticket and seat reservations
- Match manifest to on-board count
- Announce arrivals and departures as necessary
- Provide information to passengers/customers as requested
- Connect/disconnect Jetway/stairs as necessary
- Assist with baggage tagging and baggage claim reports
- Maintain current knowledge of all flight times during designated shift
- Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
- Performing other duties as assigned
- Including but not limited to standing, bending, stooping, walking, pushing, and pulling
- Push, pull, lift, and load up to 70 pounds
- Successfully complete Company’s training program
- Exceptional customer service skills
You Have
- 1+ years Passenger service supervisor experience prefferred
- Maintain FAA/Airport required identification/seals or authorizations
- Possess a high school diploma or GED equivalent
- Excellent communication and interpersonal skills
- Possess basic computer literacy
Safety Administrator
We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Safety Administrator to join our Houston, TX team supporting the George Bush International Airport.
POSITION SUMMARY The Safety Administrator leads the internal safety program in collaboration with Human Resources at dnata catering. Responsibilities include maintaining records, providing safety training, conducting audits, and supervising personnel. They also assist with implementing safety programs, staying updated on regulations, and ensuring compliance. The ideal candidate has a degree in safety science or relevant field, strong communication skills, and can deliver effective training. They must be reliable, work well in a team, and thrive in a fast-paced environment. This role requires a TSA/CBP clearance and a valid driver’s license. Some travel may be required.
dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
Accepting applications until: 1.20.2025
You Will
- Collaborate closely with Human Resources to lead, manage, and implement the internal safety program.
- Maintain filing, record keeping, and reporting functions for OSHA 300’s, accidents, DR1 training, etc.
- Provide DR1/Ramp Safety Training for all drivers and flight administrators.
- Conduct daily A1 driver safety audits.
- Monitor and supervise ramp personnel to ensure compliance with safety regulations.
- Coordinate with Human Resources, General Managers, and corporate safety to reduce worker injuries and workers’ compensation claims.
- Provide ongoing worker safety training.
- Participate in the company’s occupational safety and health committee.
- Assist in the implementation of a hazard communication program and preparation of reports.
- Review process-operating procedures/records and provide input for safety and health considerations.
- Stay updated on federal and state occupational safety and health regulations and monitor regulatory changes.
- Provide technical support to corporate and HR to ensure compliance with applicable occupational safety and health regulations.
- Advise on regulatory changes that the company must comply with, ensuring sufficient advance notice for effective compliance.
- Audit company practices and records to ensure compliance with company programs and occupational safety and health regulations.
- Monitor lost-time injuries/illnesses and workers’ compensation claims.
- Review safety committee meeting minutes and safety inspection reports and follow up as necessary.
- Review injury/illness and noninjury incident investigation reports and follow up as necessary.
NONESSENTIAL FUNCTIONS:
- Other duties as assigned by management.
This salary range and is influenced by the level of experience. When calculating the base pay, we take into account various factors such as location, qualifications, training, and experience as part of the overall compensation package.
You Have
EDUCATION: Bachelor’s degree in safety science, engineering, industrial hygiene, or a related field preferred or Associates Degree with a minimum of 5 years of experience or a High School Diploma or Equivalency with 10 plus years of experience.
- Must be able and willing to work a flexible schedule.
- Proficient in understanding, reading, communicating, and writing in English; Spanish language skills are a plus.
- Able to provide and deliver training to staff.
- Reliable and dependable.
- Capable of working collaboratively as a team player.
- Able to thrive in a fast-paced environment.
- Ability to meet requirements necessary to obtain a TSA/CBP clearance.
- Must possess a clean and valid NYS driver’s license.
- Willingness to travel up to 10%.
- Demonstrates a commitment to safety and leads by example.
Fleet/Ground Service Equipment (GSE) A Mechanic/Diesel Mechanic
dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
You Will
The Ground Support Equipment (GSE) Mechanic A is responsible for properly diagnosing and performing repairs to gas and diesel-powered engines, hydraulic, electric and air brake systems. This role plays a critical part in the continued success of the company and the safety of its team members.
- Troubleshoot and diagnose equipment malfunctions using electrical and hydraulic schematics with test equipment is required.
- Repair, recondition, and maintain equipment components.
- Prepare and complete electronic work orders.
- Maintain company equipment; to be kept in clean, orderly, and functioning condition.
- Perform scheduled Preventative Maintenance Inspections (PMI’s).
- Read and understand Manufacturer provided literature.
- Communicate with associates and management effectively regarding equipment conditions, issues, and recommendations.
- Routinely required to work under inclement weather conditions.
- Promote a safe work environment, and comply with all company policies, procedures, and standards.
- Able to meet the Station’s attendance standards.
You Have
- Technician must own and maintain required personal tools, toolbox, and test equipment to perform their daily functions.
- Possess/maintain a valid state driver’s license and other FAA/Airport required identification/seals or authorizations.
- Two to Five years related experience and/or training.
- Professional and detail-oriented thought process.
- Knowledge of airport Ground Service Equipment (GSE) and airport operations is a plus, but not required.
- Certified in Air Brake adjustment.
- Able to perform physical activities, such as, but not limited to lifting, pulling, and pushing heavy items of 75 pounds or more; as well as bending standing, climbing, or walking.
- Able to work various shifts, including weekends.
- Must be able to work safely in an environment containing chemicals, cleaning materials, dust, and noise.
Station Trainer
- Develop a schedule to assess training needs.
- Consult with other trainers, managers, and leadership.
- Track and compile collected data.
- Conceptualize training materials based on data.
- Communicate training needs and resources.
- Create training strategies, initiatives, and materials.
- Contact and utilize outside vendors and resources for instructional technology.
- Test and review created materials.
- Maintain a database of all training materials.
- Instruct employee training and onboarding.
- Conduct training through new materials.
- Review employee performance and learning.
- Identify and utilize best training methods and materials to include computer-based training and instructor-led training.
- Serve as training material custodian. Revises material based on trends and lessons learned to maintain operational safety, procedural and regulatory requirements.
- Works with station management to provide support in meeting corporate training improvements and standards.
- Performs related duties as assigned.
- Can meet the Station’s attendance standards.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience With Lufthansa ALTEA System Preferred
Experience with training in general aviation, commercial aviation, preffered
Possess/maintain a FAA/Airport required identification/seals or authorizations.
Effective communication skills – directly and leading virtually
Demonstrate proficiency in delivering effective training material Organizational skills to manage priorities and competing deadlines
Ability to work independently, lead by example and demonstrate good interpersonal skills
Solid computer skills, familiar with software applications
Decisiveness, attention to detail, able to influence, engage and motivate at all levels
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