Expedia Inc. is an online travel agency owned by Expedia Group, based in Seattle. The website and mobile app can be used to book airline tickets, hotel reservations, car rentals, cruise ships, and vacation packages.

Social Media Strategist (US – Contract)

Salary/Hourly Rate:

$27 – $37 per hour

Onsite/Remote:

This is a hybrid role in one of the following locations:

• Seattle, WA
• Austin, TX
• West Hollwood, CA
• New York City, NY

Position Overview:

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. We’re building a more open world. Join us.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We seek a Social Media Strategist to develop and implement engaging content and strategies across social platforms. This role involves analyzing performance metrics to optimize results and staying current with social media trends. The ideal candidate will have strong analytical skills, a strategic mindset, and the ability to work independently and collaboratively in a fast-paced environment. This is a temporary 7-month assignment.

Responsibilities of the Social Media Strategist:

• Create and curate engaging content tailored to various social media platforms, ensuring alignment with brand voice and messaging
• Develop and implement comprehensive social media strategies that drive brand awareness, engagement, and conversion goals
• Monitor, analyze, and report on social media performance metrics, adjusting strategies based on data-driven insights to optimize results
• Foster relationships with online communities by engaging with followers, responding to inquiries, and managing conversations across platforms
• Stay up-to-date with social media trends, tools, and best practices, incorporating innovative techniques to enhance brand presence

Qualifications of the Social Media Strategist:

• High school diploma or GED required
• A minimum of 5-7 years of applicable experience, particularly with global tech companies (not looking for personal social media experience)
• Holistic understanding of social platforms and placements to recommend strategic guidance to drive results on KPI’s outlinied by the EG social strategy, including paid boosting
• Experience with systems such as Slack, SharePoint, Sprinkers, Canva, and other analytic and social media tools
• Ability to analyze social media performance metrics to make informed decisions
• Experience working globally
• In-depth knowledge of major social media platforms and best practices, including paid boosting advertising strategies, and campaign and community management
• Ability to work independently and take ownership of projects, while also collaborating effectively with teams across different regions
• Strong understanding of social media analytics and reporting tools, with the ability to translate data insights into actionable strategies
• Strategic thinker with the ability to develop and execute complex plans
• Experience working in a fast-paced, dynamic environment

Please note contractors are engaged to provide services to Expedia Group on a temporary basis in connection with a specific assignment. Contractors are hired and employed through Atrium, our third-party payrolling partner.

As a woman-owned firm, Atrium values diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This job posting is for a temporary role as an employee of Atrium on assignment at Expedia. The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements.

Opaque Hotel Account Manager

The Hotwire opaque team is an integral part of the Market Management team, under the Travel Partnerships and Media division at Expedia Group. This role will report to the Regional Opaque Manager and collaborate closely with a group of driven Hotel Account Manager peers.

Make An Impact

Our Hotwire account management team owns the opaque relationship with a portfolio of hotels. Their focus is on strategic account optimization for our customers and clients at the heart of everything we do. This team works closely with a portfolio of hotels in their markets, helping them meet their objectives, providing expert advice, and delivering problem-solving initiatives.

In This Role, You Will

• Builds relationships with customer* account team, including key buyers/decision makers
• Assists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customer* account
• Understands and reports a customer’s* business issues through appropriate organization channels
• Recommends products, services, and insights that meet customer* needs
• Builds relationships with customer* account team, including key buyers/decision makers
• Assists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customer* account
• Understands and reports a customer’s* business issues through appropriate organization channels
• Acquires a good understanding of how the department operates and fits into the larger organization
• Demonstrates awareness of the policies, practices, trends, and information (including competitor) that impact the organization and its customers*
• Demonstrates good understanding of the financial impact of decisions/solutions on the organization and its customers*
• Documents components of a business case for change at the direction of more senior colleagues as needed
• Acquires and maintains a working knowledge of financial data and the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers
• Learns when to partner with legal resources to modify or adjust standard contract terms
• Learns the contract negotiation process and how to complete contractual arrangements
• Exchanges nuanced information to build consensus
• Able to handle key objections with ease and proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties
• Conducts straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement
• Identifies and actively engages stakeholders in decision making and strategies to benefit account and organization. Closes deals effectively.
• Understands standard offerings and major areas of expertise
• Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility
• Develops an understanding of competitors’ standard products and services.
• Demonstrates insightful application of products, technologies, and offerings to account

Experience And Qualifications

• Proficiency in English + local language of the market(s) where applicable
• Effective communicator
• Proficient in sales techniques
• Portfolio management, relationship account management, upselling, and cross-selling experience
• Demonstrates the importance of maintaining ongoing business relationships with colleagues and external customers*
• Strategically builds relationships to support total portfolio and organization needs.
• Develops understanding of customer’s* industry and competitive market
• Attends meetings with customers* to understand needs and expectations
• Learns the metrics to assess the performance of products, services, and solutions against customer* needs/expectations
• Develops key value proposition statements, case studies, etc., to demonstrate the value of the company’s products, services, and solutions

Research Program Manager

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

 

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

 

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees’ passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

 

 

 

 

Research Program Manager, Product Marketing

 

Introduction to the team

 

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

The B2B Product Marketing team is looking for an experienced and collaborative Program Manager to support its operations and drive research excellence at scale. The Product Marketing team advocates for partner needs from the early stages and throughout the product lifecycle, supporting product and business decisions with qualitative and quantitative research and driving successful go-to-market initiatives across Hotels, Vacation Rentals, Airlines, Car Rentals, and Activities partners. Your expertise and customer-obsession will help us improve B2B experiences across hundreds of thousands of travel businesses.

 

In this role, you will

• Assist Product Marketing team members in planning and conducting customer research, including identifying and recruiting participants and the end-to-end procurement and finance processes;
• Develop and own the templates for consistent internal research communication across the organization and between lines of business;
• Strong understanding of what “good” looks like within the research briefing process and support Product Marketing team with the standards of a high caliber brief;
• Collaborate closely with research teams across the organization to identify synergies and define shared processes and best practices,
• Own vendor relationships by developing the standards of each third-party agency we work with, so the Product Marketing team has a “menu” by project type and research goals; Support the scaling of our customer research community across partner segments to enable the acceleration of our research programs;
• Manage budget, prioritization and logistics across the Product Marketing team’s research and content initiatives;
• Create as needed, manage, and scale our research processes, prioritization and calendar, and documentation to maximize efficiencies and utility of our insights.

 

Experience and qualifications:

• You have a Bachelor’s degree or equivalent professional experience, and 5+ years of experience as a market or UX researcher, program manager, project manager, or similar role.
• You have experience in planning research activities including managing vendors, budgets, and creating research briefs.
• Preferred: you have demonstrated knowledge in driving product/market fit research to influence business decisions and product roadmaps in the early stages of product lifecycle.
• You have a track record of working with Marketing and/or Product teams, ideally in complex matrixed environments.

 

 

The total cash range for this position in Austin is $137,500.00 to $192,500.00. Employees in this role have the potential to increase their pay up to $220,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

 

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

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