Developer of lithium-ion-based electric vehicle charging solutions. It provides users with a company dedicated to using energy solutions to hasten the adoption of electric cars (EVs) that entails establishing energy management systems and fast-charging technologies as part of a sustainable ecosystem for EV charging.
Collection Executive
About the job
You will be working with the Vehicle Deployment team in Bengaluru.
This team runs on a hustle mindset with an objective to increase Exponent Energy’s market share in the city of Bengaluru, and help more people adapt to 15 minute rapid charging technology achieved by our Flexible Energy Stack, which consists of the e^pack (battery pack) and e^pump (charging station).
Our philosophy: Break. Believe. Build
Break stuff. Break assumptions. Break the thumb rule.
Believe in the team. Believe in the process. Believe through failures.
Build fast. Build passionately. Build to simplify.
Roles & Responsibilities:
As a Collection Executive you will be responsible for:
Setup and own the background verification process for all customers
Ensure contract agreements are executed for all rental vehicle before delivery
Ensure to onboard all the rental customers for ENACH payments.
Set Up payment collection dates for all the rental customers.
Track and collect all rentals before the stipulated deadline.
Track customers and ensure collection of outstanding charging dues.
About The Candidate
The candidate should have prior experience in Collecting Payments and Background
verification process. The candidate should be equipped with good communication skills both
verbal and written. The candidate should be comfortable in communicating and dealing with
cross-functional teams within the organisation.
A startup experience is a plus.
What matters:
Quality of work
Approach towards problem-solving
Dissatisfaction towards mediocre work
Resilient attitude to bounce back after failing
About Us
Exponent simplifies energy for EVs.
Co-founded by Arun Vinayak (Ather Energy’s Founding Partner & Former Chief Product Officer) and Sanjay Byalal (Former hardware strategic sourcing and cell strategy lead, Ather and Former Supply Chain Lead, HUL), Exponent focuses on solving two sides of the energy problem by building the e^pack (charging station) and e^pump (battery pack) which together unlock 15-min rapid charging.
The 200+ strong team of passionate builders have a ton of EV experience and are currently looking for more builders to join one of the best EV teams in India to build & scale Exponent.
Customer Experience Manager
Roles & Responsibilities:
You will ensure the smooth running of ground operations and help the customers have a seamless, hassle-free experience,s, training the drivers, demos to relationship management, you will play a critical role in the team.
Responsibilities:
Operations management & Customer experience
- Responsible for supporting day-to-day operations
- conducting comprehensive training for the drivers
- Must have excellent customer service & relationship management across the value chain – from driver community to fleet managers
About The Candidate
- Relevant experience in 3w or commercial vehicle operations, Engineering background is an added bonus
- Structured problem-solving, detail-oriented, and customer-first attitude
- Past experience in operations and customer experience
- Sales experience is a bonus
- Market knowledge (EVs, & Charging station)
- Data analytics skills / should be comfortable working with MS excel. Should have the intuition to use data effectively
This is a field Job & desk Job
What matters:
Quality of work
Approach towards problem-solving
Dissatisfaction towards mediocre work
Resilient attitude to bounce back after failing
Sales Officer Passenger
What we Need:
The ideal candidate will have a strong track record in sales and exceptional customer relationship skills. This role involves engaging with customers plying their 3W passenger vehicles (autos), understanding their needs, and guiding them through the sales process to ensure a positive experience.
Key Responsibilities
Drive volume and market share of the product through channel partners in the assigned territory
Work closely with the dealership and OEM sales partners
Develop secondary channel of sub dealerships, new aggregators in the area for better reach and incremental volumes
Liasoning with transport authority of the area for issuing new /replacement permits of L5 EV Passenger vehicle in the area
Generate &monitor sales pipeline in the specific micro markets, applications through various sources
Planning and execution of ATL/BTL activities independently/ in coordination of dealerships team and owning the adherence and output through the engagements with tempo unions, presidents and drivers
Create understanding and awareness of company product in Channel network and market.
Visit market for survey and collect data base to formulate sales strategy
Demonstrate the product features and benefits and assist customers in providing information on range of products and schemes ie. Battery and Charging infra
Understand the need of the customer and offer appropriate solution ensuring seamless customer on boarding during pre and post sales transaction’
Focus on Value selling and establishing product operating economics (Opeco)/BRT to take mind share of customers thus increases the conversion ratio
Regular Follow up with prospective and existing customers, Tempo unions, drivers to build lasting relationships and encourage repeat and referrals business
Detailed and validated information of industry, competitor products, new launches, price, schemes and promotional activities and provide feedback to management
Participate in sales meetings and training sessions to improve product knowledge and sales techniques
What matters:
Quality of work
Approach towards problem-solving
Dissatisfaction towards mediocre work
Collaboration
Graduation in any field
Senior Test Integration Engineer
Job Description
- Create comprehensive test plans in line with various product interactions and integrations
- Perform RLDA activities and provide benchtop test plans for the vehicle components, particularly the battery and charging port
- Ensure interaction between the products; both hardware and software are vetted for field release
- Establish test standards customized to vehicles
- Participate, lead & review DFMEA, FTA, and RCA for vehicle integration
- Highlight interaction risks proactively and devise methods to clear them or convert them to bugs for tracking and closure
- You should be able to guide the development of automatic or semi-automatic testing for faster action and wider test coverage across the ecosystem
Qualifications And Experience
- Bachelors/Masters in Automotive / Instrumentation / Mechatronics engineering
- 5+ years of proven experience in complex electromechanical system integration and evaluation
- Must have experience in RLDA
- Must have experience in designing and/or testing end user-facing products for durability
- Knowledge of Battery and Charger management systems
Knowledge And Skills
- Team management
- Resilience and speed to work in a dynamic startup environment
- Handle complexity and break it down into simpler and/or sophisticated test cases
- Understand architecture diagrams. Ability to transform diagrams into documents and slide decks
- Understanding basic electrical/electronic circuits and line diagrams
- Knowledge of environmental effects on products
- Knowledge of battery and charger
- Vehicle and Battery homologation.
- Understanding of CAN, RS485 communication protocol
- Hands-on Python experience. Knowledge C and Matlab
What matters:
- Quality of work
- Approach towards problem-solving
- Dissatisfaction with mediocre work
- Resilient attitude to bounce back after failing
