Meta Platforms, Inc., doing business as Meta, and formerly named Facebook, Inc., and The Facebook, Inc., is an American multinational technology conglomerate based in Menlo Park, California. The company owns and operates Facebook, Instagram, Threads, and WhatsApp, among other products and services.
Developer Advocate, Internal Tools
Meta is seeking a Developer Advocate to support the ever-evolving landscape of internal tools available to our developers. Meta invests heavily in creating and maintaining tools that improve developer productivity and happiness. The developer advocate role is an important part of ensuring tools are adopted and used to their maximum potential. In this role, the focus will be on AI-related tools reshaping the software engineering landscape. Meta’s development of Llama and other AI models and tools puts us on the cutting edge of this space.
Developer Advocate, Internal Tools Responsibilities
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Work with relevant teams to become a subject matter expert and establish credibility with developer audiences
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Develop and execute strategies to engage audiences and drive adoption of various tools
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Create code samples, demos, prototypes, articles, and tutorials
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Act as a liaison between engineering teams and other developers, communicating relevant product feedback
Minimum Qualifications
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Bachelor’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
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4+ years of experience presenting to technical audiences
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2+ years of experience of using AI/ML technologies
Preferred Qualifications
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Experience using GitHub Copilot, Claude Code, Cursor, or other AI-assisted development tools
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$147,000/year to $203,000/year + bonus + equity + benefits
Technical Program Manager – DevInfra Capacity
The Developer Infrastructure (DevInfra) team at Meta is on a mission to amplify developer creativity by making Meta engineers the most productive in the world. We build platforms and tools that empower developers to ship high-quality, reliable software at scale, while driving infrastructure efficiency and optimization. We’re seeking a Principal-level Technical Program Manager (TPM) to lead high-impact initiatives focused on scaling and capacity across DevInfra. This role is critical in ensuring Meta’s infrastructure continues to scale efficiently and remain robust as demand grows. It involves analyzing system usage patterns, identifying bottlenecks, and implementing strategies that improve performance and maximize resource utilization. Examples include reducing non-urgent workloads, enabling graceful degradation during overloads, and minimizing peak-time processing. You’ll partner closely with engineering, product, and cross-functional teams to identify technical challenges, shape roadmaps, align program scope with business priorities, and define measurable outcomes. As the TPM driving scale and capacity efforts, you will lead complex cross-functional programs end-to-end, delivering scalable, efficient, and sustainable infrastructure solutions.
Technical Program Manager – DevInfra Capacity Responsibilities
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Establish and lead effective program teams to ensure alignment and achieve common objectives
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Work closely with engineering and business stakeholders to define program requirements, prioritize initiatives, and establish scope, including shaping the roadmap and long-term strategy for partner teams
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Create and implement communication strategies to proactively share program status, challenges, and risks with stakeholders
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Proactively manage cross-functional dependencies, risks, and changes by adjusting scope, schedule, and resources as needed to achieve optimal outcomes
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Collaborate with cross-functional teams to lead technical analysis, design, development, testing, implementation, and post-implementation phases
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Establish and monitor key metrics, quality benchmarks, and performance indicators to drive cross-functional execution of program deliverables
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Anticipate and assess complex, long-term, and critical infrastructure challenges in partnership with engineering leaders and stakeholders
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Shape product decisions to align with overarching company initiatives
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Lead internal and external process enhancements across teams and functions, streamlining workflows and minimizing manual efforts through automation
Minimum Qualifications
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Bachelor’s degree in Computer Science, a related technical field, or equivalent experience
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12+ years of experience in software engineering, systems engineering, hardware engineering, or technical product/program management
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Experience delivering technical programs or products from inception to delivery, with an understanding of user needs, gathering requirements, and defining scope
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Experience working self-sufficiently across multiple teams, demonstrating critical thinking and providing thought leadership
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Experience in communicating and collaborating with technical management teams to develop systems, solutions, and products
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Experience in organizational coordination and building work relationships across multidisciplinary teams and partners in different time zones
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Experience in analytical thinking and problem-solving for large-scale systems, such as cloud-scale storage systems
Preferred Qualifications
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Experience in developing and implementing large-scale demand and capacity planning systems
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Experience running large scale program on capacity efficiency
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$195,000/year to $267,000/year + bonus + equity + benefits
Business Support Engineer
We are looking for an engineer to play a key role in providing technical, engineering support to Meta’s partners and clients globally. You will have the opportunity to work together with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations while partnering with our broad cross functional teams to ensure a high quality for our products and satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments. As a Business Support Engineer at Meta, you will be given the opportunity to specialise in one of our key business areas across Business Messaging, Telecommunications, Fintech and Advertising and combine your experience for proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, who are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers. As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and its implication to our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta’s Business Products into their offering.
Business Support Engineer Responsibilities
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Partners with Meta’s Business Partners & Clients to help them deploy Meta Products at scale
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Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
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Manage technical relationships with Meta partners, providing technical support and handling service outages
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Gain in-depth experience in one of our business products and how best to deploy them and troubleshoot them
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Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
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Troubleshoot partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues
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Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
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Communicates partner needs to the Meta product teams to improve people’s experience with our products
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Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-functional and global context
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Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
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Use your problem-solving skills to resolve business problems
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Proactively information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
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Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
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Effectively manages key relationships with multiple cross-functional partners, demonstrating leadership by facilitating communication of the team and nurturing Cross Functional relationships
Minimum Qualifications
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5+ years of experience as a Support Engineer, Service Engineer or similar
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Proven experience as a Support Engineer, Service Engineer, or similar
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Bachelor’s degree in Computer Science, Engineering, or related technical field experience
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Experience developing, deploying and operating software in one or more public cloud infrastructure (Azure, GCP, AWS, etc.)
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Proven experience in API development on cloud based infrastructures
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Proficiency in full-stack development with experience in the full web stack, SOAP, and REST-API technologies and architectures
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Experience in communicating with technical and business audiences and creating technical documentation
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Solid understanding of IT infrastructures and network protocols on different layers, with demonstrable knowledge of different data exchange formats and protocols
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Experience assessing, analyzing, and resolving operational issues using data
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Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
Preferred Qualifications
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Experience with large scale enterprise system development
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Optional – Experience in the payment processing and/or banking industry. Technical understanding of online payment processing flows (merchants, acquirer banks, issuers’ banks, card networks)
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Experience working across a global team, solving problems, and designing business operations from scratch
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Optional – Understanding of Messaging Operations and related technologies (IP Stack, VPN, SMPP, SS7), Value Added Services Platforms (SMS Firewall) and Telco Infrastructure (PGW, GGSN, etc.)
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Proficiency in PHP/Hack and JavaScript/React
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Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
Optional – Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
Australia Partner Enablement Manager
Meta Reality Labs is looking for an experienced, business minded and highly talented marketer to take on this exciting new role in the Sydney Meta office focused on Meta Reality Labs hardware. This role will own retail/channel marketing, online retail executions, in store marketing programs and customer acquisition for Meta Reality Labs in Australia. The Meta Reality Labs team is developing the future of AR/VR and bringing products to consumers that transform entertainment and social experiences. The Channel Marketing team at Meta Reality Labs is tasked with growing consumer adoption of Meta hardware technology and with working with partners to develop this new exciting category.
Australia Partner Enablement Manager Responsibilities
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Manage online and in store retail presence to create best in class consumer shopping experiences across Australia Retail Partners (New Zealand could be part of the scope)
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Create retail marketing programs to drive sales of AR/VR products in Australia such as bundles, promotions, and content offers. (Product line and product covered may change over time based on business needs, roadmap, and opportunities)
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Work in close conjunction with other Channel marketing Managers and report to the Director of APAC Retail Sales and Channel Marketing to support team objectives and drive the day-to-day execution of all retail marketing activity, track key metrics, improve efficiencies through the marketing mix
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Develop retail merchandising and branding in store and online to promote the Meta brand and products
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Support the Sales and Channel team to build effective retail partnerships and support them with operational needs around retail programmes
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Manage performance marketing campaigns and co-marketing display programmes
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Support when appropriate the retail footprint expansion to new accounts and new stores to drive sales growth
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Ensure effective localization of all marketing assets to support retailers to promote and sell AR/VR products
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Share with Meta RL Global Functions feedbacks and local insights relating to the Meta brand and product portfolio
Minimum Qualifications
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Experienced Channel Marketing specialist who will excel in a fast-paced company with high expectations
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5+ years in a marketing role, with a clear record of achievement and success in technology-based consumer marketing
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Proven knowledge in selling consumer goods within both online and retail capacity with experience of the leading Consumer Electronics retailers
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A record of leading successful retail marketing programs and go to market planning and execution across online and traditional retail channels
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Demonstrable experience in planning and managing significant marketing budgets
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Clear understanding of the retail landscape with expertise in Australia
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Experience working on bundles, promotions and store merchandising
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Project management skills with ability to prioritize projects to maximize impact
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Bachelor’s degree in business or related field, ideally with post-graduate business/marketing qualification
Preferred Qualifications
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Great communication and presentation skills demonstrating business acumen
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Deep understanding of CE consumer in particular gamers, early adopters and a passionate advocate for innovation and the opportunities presented by disruptive technologies
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Experienced at working in start-up like environment, can go down to the details whilst managing the top
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Experience in Digital Marketing, Growth/Performance Marketing
