Our range of service includes Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management. Award by the Outsourcing Center; and has been honored with various other awards from different organizations.
Consultant – Annotator
About the job
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Consultant – Annotator
The role involves annotating and labelling financial research related datasets under the guidance of the lead annotator. The junior annotator will work on a diverse set of products and projects focused on multiple different uses of large language models – Q&A, summarization, red lining etc.
Responsibilities
- Accurately annotate and label data sets as per provided guidelines to ensure efficient and accurate annotations.
- Ensure timely completion of annotation tasks.
- Maintain a high standard of accuracy data quality and consistency.
- Work closely with the lead annotator to understand and follow the annotations framework.
- provide feedback on the annotation process and suggest improvements.
Qualifications we seek in you!
Minimum Qualifications / Skills
- Degree in Finance
- Experience in Financial research / Investment Banking domain
Preferred Qualifications/ Skills
- Data Analytical skills is highly preferred but not mandatory.
- Participate in training sessions.
- Stay informed about the developments in AI and LLMs.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
Job
Consultant
Primary Location
India-Noida
Schedule
Full-time
Education Level
Bachelor’s / Graduation / Equivalent
Manager
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Inviting applications for the role Manager / Assistant Manager (Risk Oversight and Challenge)
As a Consumer Risk subject matter expert, you will oversee the appropriateness of existing controls of monitoring activities that are in place and ensure necessary controls are being executed fully, timely to mitigate risk as per standards, policies, and procedures according to the execution cycle with the help of artifacts and other supporting documents. This is an enterprise-wide activity and not limited to a specific country and region.
Key Responsibilities
• Actively participate in strategic and tactical planning discussions/meetings with client executives, gathering requirements and providing suggestions to problem statements that are discussed.
• Opine on the appropriateness and adequacy of key controls supporting the design and implementation of project deliverables
• Set up meetings to review and support project owners by providing suggestions to bridge gaps to successfully complete each project phase.
• Work with project managers who will advise when key artifacts are designed and or implemented
• Place reliance on the Standards, where applicable, to ensure project owners comply with required governance, documentation, implementation, reporting requirements.
• Conduct walkthrough meetings with project owners, functional and business stakeholders as identified to ensure handoffs, business execution, and related controls are effective.
• Document and complete project closure document to evidence project controls review.
• Analyze and generate ad-hoc reports as per client requirements.
Minimum Qualifications
• Experience in Consumer Risk Management
• Degree in finance/ equivalent with Retail Banking experience
• Should have a good understanding of Risk Framework, standards, policies, and procedures.
Preferred Qualifications/ Skills
• Advance Excel with Basic macro knowledge is a plus.
• PowerPoint presentation skills.
• Strong analytical, interpersonal skills, multi-tasking, and problem-solving skills.
• Good written and verbal communication skills.
• Able to cultivate robust working relationships with the team, peers, and clients.
Good to have: (Not Mandatory)
• Base SAS and SQL
• Python
• Visualization tools (Tableau, Power BI, etc.)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Domain Trainee : P&C Insurance
We are inviting applications for the role of Management Trainee/ Domain Trainee – P&C Insurance
In this role, you will be responsible for Resource should have worked in Insurance vertical with Claims operations from FNOL set up to Payments issuance functions
Responsibilities
- End to end knowledge of claim lifecycle and P&C products
- Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise delivery
- Ability to build positive collaborations across business and technical communities
- Participates on operational improvement initiatives for business divisions
- Develop contingency strategies and plans for staffing changes
Minimum Qualifications
Qualifications we seek in you
- Graduate from a recognized university
- Excellent P&C Insurance knowledge
- Must to have team handling experience
- Should have experience and understanding of processes related to Claim Lifecycle
- Excellent analytical skills.
Preferred Qualifications
- Good to have London market or Broker experience
- Ability to multi task and prioritize activities
- Ability to work independently
- Transition and operations set up experience
- Experience of front ending with customer
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training .
Job
Domain Trainee
Primary Location
India-Noida
Schedule
Full-time
Education Level
Bachelor’s / Graduation / Equivalent
Content Moderator
We are inviting applications for the role of Process Associate, Content Moderation – English
We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Qualifications we seek in you
Minimum qualifications
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English Language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
AML/KYC
About the job
Fraud Investigation
Function: Operations
Location: Badshahpur, Gurgaon
Work hours: Hours of operation – 24*7
Work location: Gurgaon Sector 69
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Fraud Investigation
Responsibilities for this role include, but are not limited to, reviewing and eliminating potential fraud risks emanating from banking transactions (credit card, loans, deposits and payments activity). This requires logical thinking and problem-solving skills with common sense to approach fraud reviews in order to mitigate fraud impacts to the financial institution and their customers. Other responsibilities include participating in and creating projects and reports as needed, both ad hoc and otherwise.
Responsibilities
- Investigate suspicious activity and abnormal customer behaviour stemming from alerts generated from the fraud detection systems and controls. This includes out of pattern card spend or anomalous account activities.
- Perform a reasonable investigation on alerts using all tools available to decision a review in a timely manner per designated SLA’s
- Sufficiently document the steps taken during the review and decision rationale, along with supporting documentation used in the review
- Complete understanding of policy and procedures and familiarity with fraud investigation and case management tools
- Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends
- Adaptability to learn new processes, concepts and skills and an eye for detail
- Consistently achieve/exceed quality standards for investigations
- Participate in ad hoc projects/assignments as necessary
Qualifications
Minimum qualifications
- Candidate with 06 – 2year experience working on Fraud Detection/Mitigation for financial institutions
- Working knowledge of Claims/Disputes/Chargeback will be an advantage
- Strong communication skills (English) and an ability to compose a grammatically correct, concise and accurate written response
- Strong interpersonal skills, with the ability to communicate transactional issues correctly and clearly to both internal and external customers
- Basic knowledge of Banking Industry & Regulatory Environment including but not limited to Regulations CC, D, E & Z and Red Flags Rule, FCRA, etc.
- Ability to articulate research findings and detail them out as per need
- Ability to maintain high levels of confidentiality and data security standards
- Experience with Microsoft Office/ Google suite
Education and Experience
- Bachelor’s Degree
