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GitHub is a cloud-based platform where you can store, share, and work together with others to write code. Storing your code in a “repository” on GitHub allows you to: Showcase or share your work. Track and manage changes to your code over time.

Enterprise Business Representative’

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role you can work from San Francisco, California United States | Bellevue, Washington United States

Overview

Contributes to identifying appropriate parties to partner with/sell to through conducting a customer assessment of current needs and delivering the correct value proposition to meet those needs. Contributes to creating and managing connections between necessary stakeholders within GitHub and customers. Participates in discussions with customers/partners to align and help determine customer/partner needs and desired outcomes for a customer engagement. Interprets product usage reporting to inform prospecting strategy. Contributes to continuous process improvements and in-flight changes through contributions to the review and analysis of performance for specific strategic plans. Contributes to the design and execution of relevant projects in alignment with strategic goals, with guidance from others.

Responsibilities

Prospecting Strategy 

  • Contributes to identifying appropriate parties to partner with/sell to through conducting a customer assessment of current needs and delivering the correct value proposition to meet those needs. Assesses and pursues market opportunities and trends for the sales representatives that provide opportunities for partners/customers to leverage GitHub platforms/products by identifying, quantifying, and qualifying opportunities. Qualifies opportunities and contributes to account planning in cooperation with sales representatives to identify and prioritize goals and objectives for an achievable target.

  • Executes and contributes to designing partner/customer account strategy to deliver on strategic business objectives, in partnership with the sales representative. Helps to build a strong customer presence by identifying additional strategic contacts and/or departments that will identify with company value propositions and grow customer engagement and footprint (e.g., the amount of business transacting with GitHub). Maintains a strong customer focus through strategic communications and develops customer understanding of company value propositions. Integrates information from prior engagements and learnings to build an improved prospecting strategy.

 

Stakeholder Management 

 

  • Identifies the appropriate executive-level stakeholder within customers to connect and work with, in cooperation with the sales representative in pursuit of new business generation. Orchestrates sales or partnership pursuits with customers/partners. Ensures customer’s awareness of key contacts, as well as GitHub’s value proposition, to contribute to customer purchasing. Contributes to creating and managing connections between necessary stakeholders within GitHub and customers.

 

Deal Negotiation 

 

  • Participates in discussions with customers/partners to align and help determine customer/partner needs and desired outcomes for a customer engagement.

 

Reporting 

 

  • Interprets product usage reporting to inform prospecting strategy. Leverages reporting to address customer questions. Utilizes internal sales metrics to self-govern activity and achieve individual quota.

 

Operations 

 

  • Contributes to continuous process improvements and in-flight changes through contributions to the review and analysis of performance for specific strategic plans.Takes steps to continuously learn and develop self, by bringing losses to the
    forefront and growing from prior engagements. Leverages knowledge and
    suggestions from experienced peers to contribute to improvements on customer
    centricity, technological intensity, and process simplicity.
  • Contributes to the design and execution of relevant projects in alignment with
    strategic goals, with guidance from others.
  • Leverages deep domain/industry knowledge to develop creative and innovative solutions for Sales Business Development stakeholders to improve workflow and results. Shares successes, thought leadership, opportunities for improvement, best practices, and learnings internally and externally as appropriate (e.g., industry events).

 

Qualifications

Required/Minimum Qualifications 

 

  • 2+ years experience in business development or sales
    • OR equivalent experience.
  • Two days a week working from the San Francisco office or the Bellevue office.

Additional or Preferred Qualifications

 

  •  4+ years experience in business development or sales
    •  OR equivalent experience.
  •  2+ years experience in computer science, software development, technology, or a related domain..

Compensation Range

The base salary range for this job is USD $21.50 – USD $30.56 /Hr.

In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 65/35 base salary/sales incentive.

These pay ranges are intended to cover roles based across the United States. An individual’s base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

GitHub values

  • Customer-obsessed
  • Ship to learn
  • Growth mindset
  • Own the outcome
  • Better together
  • Diverse and inclusive

Manager fundamentals

  • Model
  • Coach
  • Care

Leadership principles

  • Create clarity
  • Generate energy
  • Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!

Senior Manager, Developer Policy

GitHub is seeking a Senior Manager, Developer Policy to join its policy team within Corporate External and Legal Affairs (CELA). GitHub’s mission to support open-source software and global developer collaboration is central to fostering creativity, innovation, and technological transformation. Our policy team protects and promotes the interconnected developer community, enabling it to accelerate human progress through innovation.

As a key member of GitHub’s policy team, you will work across jurisdictions and address issues critical to developers worldwide. This role offers the opportunity to drive significant impact, utilizing deep subject matter expertise and your professional networks to shape policies that empower developers and advance GitHub’s mission.

Why Join GitHub?

At GitHub, you will work at the intersection of technology, policy, and innovation. This role offers a unique opportunity to influence the future of open-source software and empower the global developer community. If you are passionate about technology policy and eager to make an impact, we’d love to hear from you.

Responsibilities

Policy Strategy and Advocacy

  • Develop and execute GitHub’s global policy agenda, advocating for initiatives that foster open-source innovation and support the developer ecosystem.

  • Collaborate with internal teams and external stakeholders to advance strategic initiatives, crafting and delivering materials that address emerging regulatory challenges.

  • Analyze complex policy landscapes, contributing insights to create impactful position papers, policy briefings, and advocacy strategies.

  • Build and maintain cross-functional alignment on policy priorities, driving collaborative outcomes in dynamic regulatory and political environments.

Subject Matter Expertise

  • Provide expert guidance to internal teams on public policy and legislative trends, ensuring alignment with product development and business strategies.

  • Demonstrate impact in key policy areas, such as open-source software, cybersecurity, artificial intelligence, or developer tools, through effective advocacy or thought leadership.

  • Translate complex technical and policy concepts for diverse audiences, including engineers, policymakers, and non-technical stakeholders.

External Relationships and Advocacy

  • Build and strengthen relationships with government policymakers, industry influencers, and academic partners to amplify GitHub’s voice in the policy space.

  • Coordinate external engagements, including events, social media campaigns, and press opportunities, to advance GitHub’s priorities and champion the open-source community.

Qualifications

Required Qualifications

  • Experience:

    • 7+ years in Government Affairs, Corporate Affairs, Public Policy, or Government

      • OR Bachelor’s degree in Public Policy, Public Administration, or related field + 5 years of relevant experience

      • OR Master’s degree in Public Policy, Public Administration, or related field + 3 years of relevant experience

      • OR Doctorate in Public Policy, Public Administration, or related field + 1 year of relevant experience

      • OR equivalent experience.

Preferred Qualifications

  • Proven impact in technology policy roles, with a history of contributing to advocacy efforts or policy initiatives in areas such as open-source software, cybersecurity, or artificial intelligence.

  • Proficiency in analyzing and interpreting regulatory processes, with the ability to align policy insights with strategic product and business goals.

  • Exceptional problem-solving skills, demonstrating adaptability in navigating shifting policy landscapes and emerging challenges.

  • Passion for technology policy, with hands-on experience in programming, open-source communities, data science, artificial intelligence, or developer tools like GitHub.

  • Ability to effectively communicate complex technical and policy concepts to diverse audiences, including engineers, non-technical stakeholders, and policymakers.

  • Preference for candidates in the Eastern time zone.

Compensation Range

The base salary range for this job is USD $96,400.00 – USD $255,700.00 /Yr.

These pay ranges are intended to cover roles based across the United States. An individual’s base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

GitHub values

  • Customer-obsessed
  • Ship to learn
  • Growth mindset
  • Own the outcome
  • Better together
  • Diverse and inclusive

Manager fundamentals

  • Model
  • Coach
  • Care

Leadership principles

  • Create clarity
  • Generate energy
  • Deliver success

Field Operations Specialist II

GitHub is growing and looking for a motivated individual that can help support our growing field and inside sales teams! This role is part of a team of specialists that support designated sales regions as well as serve as a backup for all other Field Operations Specialists globally. You will be responsible for removing the administrative (non-client facing) task burden from your supported region in terms of our internal tools and processes (GitHub and 3rd party) and will be continually looking for process improvements that will automate todays manual workflows as well as report any bugs or issues that may crop up during your day to day to the appropriate internal teams.

Responsibilities

  • Responsible for reducing the administrative tooling/process burden from the sales field; including, but not limited to:

  • Quote creation, account and opportunity validation, GitHub issue creation, case processing submissions, administrative product inquiries, etc.

  • Develop, maintain, and monitor daily operational procedures

  • Provide support and respond to inquiries from the global Sales team on sales processes, tools and general sales activities

  • Be the subject matter expert (SME) for all day to day tooling requests for your supported region, both asynchronously and on virtual meetings

  • Ensure the integrity of customer information maintained in systems including Salesforce.com and GitHub

  • Contribute to and work with the greater Field Operations, Sales Support and Deal Desk teams on special projects including but not limited to training, documentation, and reporting

  • Identify process improvement areas to increase automation and efficiency and define success criteria to resolve requested enhancements

  • Identify, and assist in resolution for, enhancements and bug fixes that may be causing operational inefficiencies within your region

 

Qualifications

Required Qualifications:

  • 3 + years of experience in sales operations, direct sales, or in a role supporting revenue-generating teams.

  • Experience working independently with minimal supervision.

  • Experience explaining sales processes and effectively prioritizing tasks.

  • Demonstrated experience collaborating with cross-functional teams to provide a high-quality, white-glove experience in a fast-paced, agile environment.

Preferred Qualifications:

  • Interest in supporting daily sales motions with strong organizational and documentation skills.

  • Experience in reporting, tracking, and testing bugs and enhancements in technical tools.

  • Strong analytical skills and technical aptitude.

  • Proficiency in Salesforce and knowledge of enterprise SaaS tools.

  • Proficiency in Portuguese or  Spanish languages.

 

Compensation Range

The base salary range for this job is USD $66,200.00 – USD $175,600.00 /Yr.

Technical Writer II, GitHub Docs

In this role you can work from Remote, United States

Overview

We’re looking for a Technical Writer II to join the team that creates GitHub Docs (docs.github.com).

In this role, you’ll report to a Docs Manager and work cooperatively with product teams, content designers, and other technical writers to research, design, write, publish, and maintain user-focused technical documentation. You’ll develop a range of content from getting-started guides to in-depth documentation on technical workflows, informed by customers’ needs and goals.

You’ll focus on documentation for our Driver persona— users who support the work of software developers in their company or team by making changes to GitHub at scale. You’ll also build an understanding of GitHub’s other personas, and of the GitHub platform and its component products, including GitHub Copilot.

 

This job may be a good fit for you if you are keen to put yourself in the user’s position and address their needs and pain points alongside business needs and goals. You are curious, eager to incorporate new ideas, test hypotheses, and continually grow and learn. And you are an adept collaborator, ready to give and receive thoughtful reviews for strategy, substance, and style.

 

The Docs team is highly distributed and embraces an environment of asynchronous work. You’ll need strong communication skills and the ability to build working relationships with coworkers in locations around the globe.

Responsibilities

  • With guidance, plan, research, design, write, publish, and maintain documentation content that meets user needs, company goals, and Docs standards.

  • Develop technical expertise in the GitHub product, and collaborate with subject matter experts to define content opportunities and ensure documentation is technically accurate.

  • Assess effectiveness of new and existing content based on metrics, user feedback, and research with Docs personas; propose and execute improvements.

  • Learn GitHub’s tools, systems, and processes for content authoring, publishing, and review; participate regularly in giving and receiving peer reviews.

  • Participate in the GitHub content community of practice to develop skills for user-centered content, and help others build them.

Qualifications

Required Qualifications

  • 3+ years experience in writing, content design, content strategy, UX design, information technology (IT), coding/programming, or related field
    • OR Bachelor’s Degree in Computer Science, Management Information Systems, English, Writing, Journalism, Communications, or related field AND
    • 1+ year(s) experience in writing, content design, content strategy, UX design, information technology, coding/programming, or related field OR equivalent experience.

Preferred Qualifications

  • Demonstrated interest in software development, technical writing, or software documentation.

Compensation Range

The base salary range for this job is USD $53,000.00 – USD $140,500.00 /Yr.

 

Senior Manager, GitHub Docs

We’re looking for a Senior Manager to support a team of GitHub’s technical writers working on developer-focused content for GitHub Docs (docs.github.com).

In this role, you’ll report to the Director of Docs. The Senior Manager will support technical writers as they execute our content strategy for experienced developers and create effective technical product documentation to meet top developer needs. You’ll help your team nimbly prioritize, plan, deliver, and measure the impact of content and improvements to GitHub Docs, resolving blockers as they arise. You’ll translate company strategy and goals to ICs, helping your team understand and effectively navigate processes and collaboration across GitHub.

You’ll coach your team to growth and success, while partnering with other Docs team managers in leading and contributing to process and content improvements for the Docs team. You’ll be successful if you are curious, eager to try new ideas, test hypotheses, and continually grow and learn, and if you’re an adept collaborator, ready to give and receive meaningful feedback on strategy, substance, and style. Ideally, you have experience and interest in content that solves user problems and enables developers of all kinds to do their best work.

The Docs team is highly distributed and we embrace an environment of asynchronous communication. You’ll need strong written communication skills and the ability to build working relationships with people in locations around the globe.

Responsibilities

Team Leadership

  • Recruit, develop, and retain a high-performing team of technical writers, supporting their career growth through regular feedback and development opportunities.
  • Coach team members to deliver impactful content aligned with GitHub’s developer-focused content strategy and developers’ needs
  • Foster a supportive, inclusive team environment that encourages collaboration and innovation.
  • Proactively identify and resolve team blockers, ensuring smooth workflows and creating an environment that empowers team members to execute their responsibilities effectively and efficiently.

Strategic Alignment

  • Translate GitHub’s business goals into actionable content strategies for the Docs team.
  • Partner with cross-functional teams deliver projects that support broader product and business objectives.
  • Assess and communicate the impact of content based on user feedback, engagement metrics, and research.

Cross-functional Collaboration

  • Enable effective partnerships with stakeholders across GitHub.
  • Represent the Docs team in strategic discussions.

Customer-focused content

  • Coach team members to deliver impactful content aligned with GitHub’s developer-focused content strategy and what customers need from content
  • Support your team’s understanding of developers, their content needs, and our strategy for effective developer-focused content
  • Advocate for user-centered documentation practice

Qualifications

Required qualifications

  • 7+ years experience in writing, content design, content strategy, UX design, information technology (IT), coding/programming, or related field
    • OR Bachelor’s Degree in Computer Science, Management Information Systems, English, Writing, Journalism, Communications, or related field AND
    • 5+ year(s) experience in writing, content design, content strategy, UX design, information technology, coding/programming, or related field OR equivalent experience.
  • 2+ years people management experience
  • 2+ years project leadership / management experience

Preferred Qualification

  • Proven ability to lead and manage distributed teams effectively, embracing GitHub’s asynchronous communication across multiple time-zones.
  • Project management experience within a highly matrixed organization
  • Demonstrated experience cultivating relationships with technical stakeholders, with a focus on collaboration and influence.

Compensation Range

The base salary range for this job is USD $96,400.00 – USD $255,700.00 /Yr.

Updated: December 18, 2024 — 1:45 pm

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