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Fashion Advisor, Palm Beach Gardens
Fashion Advisor, Palm Beach Gardens
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.
What impact you can create at CHANEL:
- Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
- Optimize the client experience through providing clients with prompt, professional, warm and courteous service
- Build genuine relationships with clients through thoughtful and consistent outreach
- Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
- Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
You are energized by:
- The history and heritage of The House of CHANEL
- Being truly service minded
- Utilizing your fashion expertise to inspire others
- Building collaborative partnerships and relationships in a team-focused environment
- Fostering a meaningful client experience centered around inclusion and connection
- Appreciation for art, beauty, and luxury
What you will bring to the team:
- Ability to thrive in a team environment and work collaboratively
- Understanding of, and passion for client experience
- Excellent communication skills
- Foreign language skills are preferred but not required
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
- Minimum 3 years of related experience
- Minimum High School Diploma
- Ability to lift 15 lbs.
- A flexible schedule with the ability to work late nights, weekends, and some holidays
- Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
- The anticipated hourly rate range for this position is $27.70 through $32.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.
Benefits and Perks:
- Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
- At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
- We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community:
- CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
- Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Fragrance & Beauty Advisor – Easton Town Center
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
Be an essential part of our expanding Fragrance & Beauty community at CHANEL – “the ultimate House of Luxury. As a Fragrance & Beauty Advisor, you are the ultimate CHANEL brand ambassador. You lead by example and treat each guest with the upmost respect, ensuring each feels welcome, confident and at ease. You have an emotional intelligence – the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients.
What impact you can create at CHANEL:
- Successfully provide superior service to every client, every day through the CHANEL service ritual.
- Deepen client relationships and loyalty through personal connection and building trust
- Contributes to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients
- Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into your day to day.
- Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
- Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed
- Understands the details of upcoming events and involves each client through introduction and demonstration
- Has solid knowledge of the Brand, its heritage and know-how, and shares it with the clients as well as the team
- Knows and understands the business challenges, client needs and the surrounding market.
- Ensures that the work area is clean, tidy, hygienic, and professional at all times; knows and respects Visual Merchandising guidelines
- Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity
- Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences
You are energized by:
- Being service oriented, expressing genuine concern for customer’s needs
- Being an excellent listener and eager learner
- Flexible: adaptable to scheduling changes, new ideas and direction
- An enthusiastic team player
- Confident and professional, striving for excellence in all you do
What you will bring to the team:
- Ability to thrive in a team environment and work collaboratively
- Understanding of, and passion for client experience
- Excellent communication skills
- Foreign language skills are preferred but not required
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
- Articulate, knowledgeable and passionate about both cosmetics and fragrance
- Artistry skills and direct Brand experience preferred
- Passion for CHANEL Beauty products
- Ability to lift up to 5 lbs. and stand for extended periods of time
- Front of House: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
Inventory Supervisor, Palm Beach Gardens
Inventory Supervisor, Palm Beach Gardens
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL
About the role:
We are looking for an Inventory Supervisor, who will ensure the flow of goods in and out of the boutique is handled in an effective and optimized manner. They will play a vital role in enabling a seamless client experience. The Inventory Supervisor will work alongside a diverse and dynamic team and will report to the Operations Manager.
What impact you can create at CHANEL:
- Uphold operational standards and processes to deliver the ultimate CHANEL experience to the client
- Supervise other team members, ensuring proper training and compliance
- Process received stock and record into system
- Organize and maintain stock in line with CHANEL expectations
- Prepare and ship outbound shipments according to brand standards
- With direction of Ops Lead, execute the stock cycle count program and annual physical inventory
- Build positive team relationships throughout the boutique to inspire trust and teamwork
You are energized by:
- The history and heritage of The House of CHANEL
- Demonstrating your organizational skills and maintaining attention to detail
- Being truly service minded
- Providing the highest standards of service
- Working in a highly collaborative team environment
- Building collaborative partnerships and relationships by being trustworthy and honest
- Your curiosity to continuously learn and grow
What you will bring to the team:
- Ability to thrive in a team environment and work collaboratively
- Understanding of, and passion for client experience
- Excellent communication skills
- Foreign language skills are preferred but not required
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
- Minimum 2 years of related experience
- Minimum High School Diploma
- Ability to move heavy items – may include overhead lifting, pulling, and pushing of items up to 25 lbs.
- A flexible schedule with the ability to work late nights, weekends, and some holidays
- Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service
*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
- The anticipated base salary range for this position is $29.50 through $33.00. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks:
- Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Boutique Director, Miami Design
Boutique Director, Miami Design
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Boutique Director who will be the ultimate leader and brand ambassador of the Boutique. They will have an influential part for building and developing an exceptional team that consistently provides superior client service and ensuring that the boutique exceeds defined performance targets. The Boutique Director should be passionate about creating a client service-oriented environment and coaching and mentoring diverse leaders.
What impact you can create at CHANEL:
- Coach and always inspire boutique staff to deliver an elevated client experience for all clients
- Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
- Act as leader of leaders, actively developing boutique leadership and empowering the team to manage their direct reports and assigned business responsibilities
- Develop and achieve business goals, partnering with boutique team and Home Office to devise creative and strategic solutions to increase sales
- Lead the team with agility and resilience, continuously improving based on key performance indicators and lessons learned
- Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events
You are energized by:
- The history and heritage of The House of CHANEL
- People leadership and development
- Fostering a meaningful client experience centered around inclusion and connection
- Building collaborative partnerships and relationships
- Being comfortable in the middle of complexity and ambiguity
- Multi-tasking within projects in a dynamic, fast paced environment
- Creativity and innovation by testing, learning, and taking new risk
What you will bring to the team:
- Ability to thrive in a team environment and work collaboratively
- Understanding of, and passion for client experience
- Excellent communication skills
- Foreign language skills are preferred but not required
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
- Minimum 7 years of related experience
- Bachelor’s degree (preferred)
- Ability to lift 15 lbs.
- A flexible schedule with the ability to work late nights, weekends, and some holidays
- Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
CHANEL Counter Manager
CHANEL Counter Manager
Location: CHANEL Counter located at Shoppers Drug Mart, Avenue & Lawrence
Reports to: Territory Manager
Contract: Full-time (37.5 hours) and Permanent
Your role @Chanel:
As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.
What impact you can create at Chanel:
You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.
What you will bring to the role:
• You will provide superior client service by demonstrating interest, courtesy, and sincerity.
• You will extend exceptional client care to every customer through consultations.
• You will use your selling skills that relates to customer needs.
• You will achieve sales goals planned for the year for your Fragrance & Beauty account.
• You will increase the customer base and build business for the future.
• You will build strong in-store business relationships through effective communication.
You are energised by:
• Providing the Chanel ultimate luxury client experience.
• Achieving sales plan.
What you would gain from this experience:
• Gratification in offering a unique client experience.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.
