Major Goldman Sachs offices The Goldman Sachs Group, Inc. is an American multinational investment bank and financial services company. Founded in 1869, Goldman Sachs is headquartered in Lower Manhattan in New York City, with regional headquarters in many international financial centers.
Engineering-L2-Bengaluru-Associate-Vendor Management
About the Team
About the division
Engineering is at the critical center of our businesses. Our dynamic environment requires strategic thinking that is innovative and produces smart solutions. At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities?
Job Description
Direct to Consumer – US Deposits (Backoffice Fulfillment) – Specialist
Job Description
YOUR IMPACT
We are looking for customer services professionals to join our growing customer support team. Are you an experienced customer service professional or have a desire to build a career in customer services?
OUR IMPACT
Our division provides critical operational functions to ensure our customers can manage their accounts with us easily and securely. From day one, team members play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. You will join and support our US Deposits function in Hyderabad/Bengaluru.
Job Summary & Responsibilities
The Back Office Specialist is responsible for the day to day coverage of customer account maintenance processes including but not limited to application review and processing, and correspondence.
- Provide support for customers with various online retail deposit products such online savings accounts and certificate of deposits
- Access multiple electronic systems and document steps taken to efficiently service the customer
- Participate in projects to drive operational excellence
- Completion of ongoing compliance and remedial training as scheduled
- Meet established goals for all metrics, including quality, productivity and profitability quotas, and customer acquisition by focusing on maximizing service to customers.
BASIC QUALIFICATIONS
- Minimum Graduation
- Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
- 1 years of experience in financial services/banking environment/regulations
- Strong problem solving and analytical/accounting skills
- Ability to multi-task in a fast paced environment
- Excellent communication skills, both verbal and written
- High level of accuracy and attention to detail
- 1 – 3.5 years of relevant experience
- Experience in delivery of customer service
Preferred Qualifications
- Experience in a retail banking environment/Insurance environment
WEALTH MANAGEMENT
Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.
MARCUS BY GOLDMAN SACHS
The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity.
Global Banking & Markets Operations – Securities Settlements – Analyst
Job Description
GLOBAL BANKING & MARKETS
We make markets in and clear client transactions on major stock, options, and futures exchanges worldwide. Through our global sales force, we maintain relationships with our clients, receiving orders and distributing investment research, trading ideas, market information and analysis.
OPERATIONS
Operations is a dynamic, multi-faceted function that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm’s assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.
YOUR IMPACT
Securities Settlements team has the benefit of being located in the nucleus of an investment bank so the exposure and interaction that the successful candidate will gain will be vast. The successful hire will interface with global team across divisions. The successful candidate will be expected to act as a change agent, by improving processes and procedures and contribute meaningfully to the overall strategy of the organisation.
In depth on the job training will be provided, backed up with on-going support and oversight as the candidate will be responsible for an important function within the team. The role is ideal for a candidate who wants experience of a variety of Securities Settlements functions.
OUR IMPACT
Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness, and integrity to our business.
Securities Settlements is operating under ‘Equities’ department. The Team’s primary function is to partner with key stakeholders (middle offices, desks, traders etc) to enable timely settlements with a focus on efficiency, control, and excellent client service.
BUSINESS UNIT OVERVIEW
Securities Settlements Operations provides operational support for multiple businesses including (but not limited to) Trading, Sales, Investment Banking, Private Wealth, etc. covering functions including Inventory & Liquidity Management, Settlements, Exception management and Reporting, and Strategic Projects. We support our international client base across global markets.
Traders & Clients execute Buy & Sell transactions in all major markets, with increasing presence within emerging markets. Upon Settlement Date, trades need to be matched and inventory made available to ensure successful exchange of securities and cash. Securities Settlements Operations globally is located in London, Salt Lake City, Singapore and Bangalore. The department’s key priorities are to mitigate risk, provide exceptional client service and drive strategic change.
JOB SUMMARY AND RESPONSBILITIES
The position available is with the Securities Settlements Operations team – Hyderabad location. The reporting line is to a Team Manager as first line management, with further supervision by the Vice President.
Key stakeholders and interactions will be with GS Trading and Sales Desks, Engineering and Operations Teams, Credit, Legal, Compliance and external counterparties.
The following tasks give an overview of what is required day to day:
• Monitoring Settlement activity and ensuring securities are in the right place at the right time
• Monitoring Firm inventory to ensure it is moved or converted to facilitate settlement
• Working with the Trading Desk on securing borrows to facilitate settlement
• Query resolution and interaction with trading desk and clients on failing trades
• Investigating and resolving discrepancies of positions (cash and securities) in the firm’s books and records.
• Completing daily checklist ensuring all controls, procedures and processes relating to the assigned functions are followed
• Acting as a change agent solving problems at root cause whilst also taking / making opportunities to automate flows
BASIC QUALIFICATIONS
We are looking for an enthusiastic and committed individual who is looking to operate in a dynamic working environment where communication and teamwork skills are essential.
• Exceptional client service and relationship building are required to interact with our clients and the team.
• The candidate should have a control focus and be achievement orientated to produce results to ensure that all risk is mitigated.
• Degree / A level educated candidate would be preferred.
• Strong organizational skills required.
• Deadlines within this role are very strict with “zero tolerance.”
• Prompt escalation and clear communication is paramount.
• Be flexible, work on projects or aid other team members.
PREFERRED QUALIFICATIONS
• Work experience in Securities Settlements, Inventory Management, trade support or securities middle office role for 1 to 2 years.
• Equities Industry and market knowledge would be an advantage.
• Experience of vendor platforms (Easyway) would be an advantage
• IAQ would be an advantage
ETF Accelerator-Bengaluru-Associate-Software Engineering
Job Description
Who We Are
Goldman Sachs ETF Accelerator is a new digital platform that enables our institutional clients to quickly and efficiently, launch, list, and manage their ETFs. This unique, “ETF infrastructure as a service” product is being built from the ground up, in an ambitious and dynamic environment. We are a global team of ETF specialists, software engineers, product managers and designers looking for passionate individuals who thrive on teams that rapidly ideate and iterate, to produce the best product for our clients.
Join us on our journey and influence the architecture and implementation we use to develop this innovative digital platform.
The Role
- Develop APIs, workflows and libraries that handle our core functionality
- Be involved in all phases of software development life cycle (SDLC) including effort estimation, the gathering of business requirements, the design, development, reviewing, building, testing, and deployment of commercial scale software changes
- Make code quality decisions, and ship solutions to provide value to our business
- Collaborate with product managers, designers, our business, and other engineers to define product vision and objectives
- Work as part of a team to hit delivery milestones and navigate blocker issues
- Apply agile methodologies in a sprint-based development team
- Engage with support teams to troubleshoot and solve production issue faced by users
- Analyze new tools and technologies from the Java community to proof of concept and come up with recommendations to integrate into our platform
Basic Qualifications
- Bachelor’s degree or relevant work experience in Computer Science, Mathematics, Physics, Electrical Engineering or related discipline
- 5 years of software development experience, or 3+ with an advanced degree
- 2+ years of Java experience
- Experience designing and writing REST APIs
- Excellent object oriented or functional analysis and design skills
- Strong knowledge of data structures, algorithms, and designing for performance
- Effective written and verbal communication skills
- Comfortable multi-tasking and working as part of a global team
Preferred Qualifications
- Experience with AWS or similar Cloud platforms
- Experience building scalable and distributed micro-services
- Experience working with an event-based architecture e.g. Kafka
- Experience with NoSQL databases e.g. MongoDB
- Experience with Snowflake
- Commercial awareness
