Grammarly’s algorithms flag potential issues in the text and make context-specific suggestions to help with grammar, spelling and usage, wordiness, style, punctuation, tone, and even plagiarism.
Manager, Website Optimization
Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.
About Grammarly
Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.
The Opportunity
To achieve our ambitious goals, we’re looking for a Website CRO manager to join our Acquisition Marketing team. This person will be responsible for optimizing potential customers’ experiences from when they land on our marketing website (both desktop and mobile) to when they enter the product conversion funnel.
As a Manager of Website Conversion, you will help create and drive the strategy to optimize conversion from first visit to first contact. You will be a key player on our acquisition marketing team and instrumental in helping Grammarly build web conversion rate optimization into a vibrant and performative channel. You will be able to directly impact the business by improving the experience of millions of visitors weekly.
In this role, you will:
- Be an advocate for optimizing marketing web pages (on both desktop and mobile) to best meet visitors’ needs, balancing conversion rate optimization with user experience and long-term brand sentiment.
- Drive both individual and team user signups.
- Use data and other insights to develop the web page optimization roadmap, execute on this roadmap, and track the performance.
- Has good testing knowledge, including A/B and multivariate, and knows when to apply different methodologies.
- Work hands-on with testing tools and data analysis
- Set goals for conversion rate optimization that help meet broader website and Acquisition team objectives.
- Develop best practices, guidance, and templates for building new marketing web pages; consult with partners in marketing and other departments to optimize web pages.
- Collaborate with other members of the Organic Acquisition team, including SEO managers and content marketers, to drive our overall website growth strategy and identify new landing page opportunities.
- Partner with data science and human insights teams to better understand visitor behavior on our website.
- Build cross-functional partnerships with product, engineering, design, and other marketing teams to create a seamless first-touch-to-website-to-conversion funnel experience.
- Be the knowledge holder of industry trends, best practices, and innovation in the Web CRO space, and advocate for bringing new techniques and technologies to the company to keep us on the cutting edge.
Qualifications
- Someone who has at least 5 years of experience.
- Is a constant source of new ideas, champions out-of-the-box thinking, and has a track record of innovating new methods to achieve a goal.
- Thinks strategically and weighs alternative scenarios based on strategic objectives. Can anticipate problems and enjoy tackling them.
- Thinks on their feet and always has a backup plan for their backup strategy.
- Likes organization but can be flexible.
- Enjoys piecing a project together like a puzzle, involving the right people at the right time to achieve optimum results.
- Searches for answers to questions. Able to synthesize quantitative and qualitative data, make data-driven decisions, and use (sometimes incomplete) data to identify gaps and opportunities.
- Understands how people use websites, the information presented on site, and how that information significantly impacts what users experience with user segmentation and personalization is appreciated.
- May have experience in UX, web design, product management, and content strategy.
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
- Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
Compensation and Benefits
Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more:
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.
We encourage you to apply
At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).
Staff Growth Designer, Acquisition
To achieve our ambitious goals, we’re looking for an innovative, craft-caring Staff Growth Designer to join our Acquisition team within the Growth Area. Their designs will reach millions of people daily and make Grammarly’s value so clear and undeniable that our top-of-funnel overflows with new users excited to get started with Grammarly. The person in this role will collaborate with a fun, diverse team of talented growth experts, all passionate about experimentation and innovative growth strategies. Furthermore, their influence will shape how Grammarly’s AI capabilities are showcased to professionals and students, demonstrating why Grammarly is the top AI writing partner!
In this role, you will:
- Collaborate with product managers, engineers, content designers, data scientists, and user researchers to design efficient growth systems, conduct experiments, and create new experiences that significantly boost new user growth.
- Partner with the Organic Acquisition Marketing and Creative team to optimize our website, ensuring potential customers easily understand and act on Grammarly’s value.
- Understand Grammarly’s strategic business goals and user needs to actively contribute toward identifying key growth opportunities and building a cohesive roadmap with your team.
- Conduct user testing on your designs, capture insights gained, and seamlessly integrate these findings into iterative design improvements.
- Elevate design standards for acquisition surfaces, ensuring on-trend, high-quality execution that pushes us forward.
- Mentor designers and cross-functional partners, fostering agile problem-solving and encouraging high-quality craft and outcomes.
- Maintain and grow/expand design standards that showcase Grammarly’s trusted brand.
- Envision and create concepts for new acquisition solutions and vision.
- Be curious about and constantly learn about new ways of approaching top of funnel opportunities.
Qualifications
- Has 7+ years of shipping product designs that drive business growth.
- Excels in designing for web and mobile web experiences.
- Possesses storytelling charm to inspire support for design direction.
- Demonstrates prototyping skills for bringing ideas to life.
- Exhibits strong visual design skills that elevate team standards.
- Can adapt between zero-to-one projects and iterative work.
- Geeks out on growth strategy, user psychology, and conversion goals.
- Loves running A/B tests to gather data-driven insights that optimize designs.
- Is highly curious about user needs and business goals.
- Is passionate about the AI and productivity industry.
- Seeks research to develop hypotheses and inform design decisions.
- Balances craft, critical thinking, and business needs delivering meaningful impact.
- Has a growth mindset and runs wholeheartedly toward a challenge.
- Is driven to collaborate and drive projects to completion.
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
- Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
Compensation and benefits
Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more:
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. In Canada, all locations where we support employment are considered “Zone 1”.
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and maybe modified in the future.
Researcher, Strategic Research
To achieve our ambitious goals, we’re looking for a passionate Applied Research Scientist to join our Strategic Research team. The Strategic Research team develops novel AI algorithms bespoke to Grammarly’s product offerings, informs critical decisions, explores novel research spaces, uncovers new capabilities, and paves the way for new AI-powered features. The team collaborates with industry and academia to advance the company’s research and development efforts.
Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.
As a member of the strategic research team, you will:
- Work alongside a group of top-notch researchers to design and implement SoTA DL and NLP algorithms to solve challenging research problems that are the core of Grammarly’s AI features.
- Build prototypes to validate research ideas, and work with product and engineering teams to move your research to products.
- Leverage Grammarly’s unique datasets and infrastructure to identify and implement new research directions that are strategically important to Grammarly.
- Publish research results and participate in conferences and workshops.
Qualifications
- Has a PhD degree or a Master’s degree with 3+ years of experience.
- Has solid theoretical and practical knowledge of machine learning, with a focus on natural language processing.
- Has experience developing novel deep learning algorithms and training LLMs.
- Has a proven track record in independently conducting SoTA AI research, evidenced by publishing at top-tiered conferences and/or leading impactful industry research projects.
- Is proficient with Python and familiar with ML frameworks and tools, such as PyTorch, JAX, HuggingFace, and Langchain.
- Keeps abreast of the most recent developments in AI and is a lifelong learner.
- Is passionate about contributing to AI research breakthroughs that can improve the communication for everyone.
- Enjoys collaborating with other researchers and engineers to bring your research ideas to products.
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
- Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
Compensation and Benefits
Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more:
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Zone 1: $178,000 – $403,000/year (USD)
Customer Marketing Manager
We are seeking a dynamic and organized Customer Marketing Manager to join our product marketing team. The ideal candidate will excel in storytelling, bringing our customers’ experiences and successes to the forefront of Grammarly’s marketing. This role involves scaling our storytelling efforts, managing customer validation processes, and building and maintaining our repositories of customer stories and approvals. The Customer Marketing Manager will leverage their systems thinking talents and work closely with cross-functional teams to ensure the customer’s voice resonates across all Grammarly channels.
Grammarly’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.
As Grammarly’s Customer Marketing Manager, you will:
- Develop and execute a customer marketing strategy that cultivates and amplifies customer voices at scale, and showcases their successes with Grammarly across all Grammarly channels.
- Build and maintain an internal repository of customer stories, including quotes, written testimonials, and case studies.
- Manage all customer marketing processes, ensuring that all customer assets are approved and maximally impactful.
- Collaborate with the sales, product, and marketing teams to identify storytelling opportunities and integrate the customer voice into marketing campaigns, product development, and sales strategies.
- Work closely with the content team on evergreen customer story programs to create compelling stories at scale.
- Analyze the performance of customer marketing initiatives, providing insights and recommendations for optimization.
- Work closely with Customer Marketing leadership to identify opportunities to scale and evolve our storytelling engine.
Qualifications
- 5+ years of experience in marketing, with a focus on customer marketing, content marketing, or similar roles.
- Exceptional storytelling, writing, and editing skills, with the ability to convey complex ideas in a clear and engaging manner.
- A systems thinker who understands how to build efficient processes and frameworks.
- Proven track record of developing and executing successful programs at scale.
- Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
- Excellent interpersonal and communication skills, with the ability to build relationships with customers and collaborate with cross-functional teams.
- Familiarity with content management systems, digital marketing tools, and analytics platforms.
- A passion for Grammarly’s mission and a commitment to improving communication for people everywhere.
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
- Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
Compensation and Benefits
Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more:
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Base pay may vary considerably depending on job-related knowledge, skills, and experience.
