Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com

Turner & Townsend are looking for a Cost Manager to join our Health, Science & Education team to work on a high-profile project within our London Real Estate business.  Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

The London Cost Management Health team is a highly regarded health team working on some of the largest and most prestigious health projects covering the public and private sectors.   The London Cost Management Health team have a wide and varied workload working on many projects from smaller refurbishments to large scale hospitals.  The Health team are a key part of a wider Health, Education and Science team allowing  candidates the opportunity to cover other sectors should they wish to develop other skills.

Turner & Townsend is one of the leading consultancy providers to the Health, Science & Education sector. Using our skills, processes and knowledge, we provide industry leading services to our clients.  Our extensive experience and databank of information enables us to provide a proactive, value-added service to our clients.

MAIN PURPOSE OF ROLE:

• To perform the role of the Cost Manager, taking responsibility for end-to-end service delivery or acting as a key element of a wider project team on larger or more complex projects
• To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover.

KEY EXPERIENCE REQUIREMENTS:

• Knowledge of and experience in the healthcare and/or education sectors
• Ability to lead clients through different stages of projects from feasibility through to completion
• Experience of working on projects delivered via Two-Stage tendering
• Experience of working with JCT and NEC contracts
• Demonstrable experience of interfacing with key stakeholders and being “client-facing” in the role of Cost Manager
• The candidate will be required to demonstrate knowledge of the risks, challenges and opportunities facing public-sector healthcare bodies
• Experience of producing monthly post-contract cost reports and presenting them to the client
• Experience of managing the procurement process, ensuring that all stages including pre-qualification, enquiry, analysis, selection and contract preparation are performed effectively
• Ability to effectively negotiate and agree final accounts
• Knowledge of contract administration, value engineering and lifecycle costing
• Experience of using CostX or similar measurement software

• Ideally Degree qualified in one of the following fields: construction, cost management or Quantity surveying.
• MRICS Qualification preferred and/or relevant experience.
• Good knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.
• Experience of working in Education sector projects would be advantageous.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

Quality Assurance Specialist

We are a global life sciences solutions provider, delivering agile clinical trial and diagnostic services that help our customers navigate the complexities of life‑changing innovation.

With over 40 years of experience in custom kitting and clinical trial support, our Clinical Services team combines deep technical and regulatory expertise with a strong track record of delivering high‑quality products and tailored solutions that our customers trust.

Based in Chorley, our Equipment & Ancillaries team provides a truly global service, sourcing and supplying medical and laboratory equipment to meet the unique needs of each study. From single-site trials to complex, multi-country programmes, we ensure our customers have the right equipment, in the right place, at the right time, enabling them to focus on delivering successful clinical outcomes, wherever their trials take place.

How will you make an impact & Requirement

Clinic Coordinator

About the Role

As a Clinic Coordinator for Surrey Park Women’s Clinic, you’ll take on front-of-house operations, ensuring every patient, visitor and partner who comes through our doors receives a consistently exceptional experience. You’ll be part of the reception team, manage patient queries, and work closely with clinic management to keep day-to-day operations running smoothly and to the highest standards. It’s the kind of role where no two days are identical, and where your organisational skills and natural warmth will genuinely shape the patient journey. If you thrive in a fast-paced, people-focused environment and want your work to carry real meaning, we’d love to hear from you.

What You Will Do

• Act as the first point of contact for reception-related queries and ensuring a welcoming, well-organised patient environment at all times
• Support with all new potential patients via the website and/or patient enquiries via the telephone, and to record all necessary information on our CRM platform.
• Oversee appointment scheduling, patient registration, invoicing and end-of-day financial reporting with accuracy and efficiency
• Manage patient queries and bookings
• Coordinate stock control for reception and clinic supplies, ensuring timely ordering and inventory management

What We Are Looking For

Essential

• Excellent interpersonal and communication skills, with a natural ability to create a welcoming, calm environment for patients and colleagues
• Confident user of Microsoft Office (Outlook, Word, Excel, Teams), patient management systems, CRM platforms and electronic medical records (EMR)
• Strong ability to manage multiple priorities simultaneously, maintaining accuracy and meeting deadlines in a busy clinic setting
• A patient-focused approach — friendly, empathetic and responsive at every stage of the patient journey

Desirable

• Previous experience in a receptionist, front-of-house or customer service role, ideally within healthcare or a private clinic setting
• Experience handling appointments, bookings and patient or customer enquiries
• Familiarity with payment processing and basic financial administration
• Exposure to fast-paced, customer-focused environments with high service standards

What We Offer

• 32 days annual leave including bank holidays
• Life assurance
• Pension plan
• Workplace Nursery Scheme
• MyGym discounts
• Staff treatment discounts
• EV Car Scheme and Cycle2Work
• Perkbox benefits platform
• Health and wellness programmes
• Ongoing learning and development opportunities

Clinical Operations Coordinator

What if you were the person clinical research teams relied on when project plans move into live clinic activity?

Fortrea is one of the largest and longest‑established early‑stage clinical research organizations in the world.

We operate four Phase I clinical research units globally, including our world‑class Leeds clinic. Just a 7‑minute walk from the train station, it is one of the few MHRA‑accredited Phase I units in the UK.

If Fortrea’s Leeds Phase I unit is where life‑saving medicines begin their journey, this job exists to translate study plans into consistent, well-coordinated clinic activity, ensuring that protocols, procedures and resources come together effectively once studies are underway.

You will be close to the action, working alongside a variety of clinic teams as studies unfold, and helping ensure that what was planned is delivered in practice on time and to quality.

This is a full‑time, permanent role, based on site at Fortrea’s Drapers Yard Clinical Research Unit in Leeds:

• You will work 37 hours per week, five days over seven.
• As a live Phase I clinical research environment, this role may require working a mix of shifts (weekend, twilight, nights), depending on study schedules and clinic needs. These will be compensated with extra pay or flexi time.

IN THIS ROLE YOU WILL

As our next Clinical Operations Coordinator, you will help translate approved study plans into consistent, well‑coordinated clinic activity, supporting teams as studies progress from preparation into delivery and close-out.

In practice, this means you will:

• Act as the right hand of the Clinical Research Coordinator, providing day‑to‑day operational support during live studies and helping ensure that agreed study plans are executed as intended on the clinic floor.

• Support study documentation activities, including preparing, reviewing, and quality‑checking study‑specific and participant‑facing documents, and ensuring documentation is accurate, complete, and correctly used during live trial activity.
• Oversee and coordinate live clinic activity across the full participant journey, from participant check‑in through to the last participant visit, ensuring that clinic workflows follow the approved protocol and SOPs.

• Be present on the clinic floor during live study activity, overseeing that relevant  teams carry out assessments, vitals, procedures, and data collection correctly, identifying issues early and escalating to the Clinical Research Coordinator or study leadership when required.

• Step in when required to perform basic clinical tasks, such as taking vitals, to support the team during peak study activity.

QUALIFICATIONS/ EXPERIENCE

Fortrea may consider relevant and equivalent experience in lieu of educational requirements.

• University/college degree in life science, pharmacy or related subject, or certification in a related allied health profession (e.g. nursing).
• In lieu of a degree, typically 3 years’ experience in a related field will be considered.

To succeed in this job, you will bring:

• 2 years´ experience working in clinical trials, on a CRO, Phase I unit, hospital research setting or similar . Backgrounds that translate well into this role include: Research Technicians, Clinical Operations Staff, Study Support roles, etc.

• Practical understanding of clinical trial protocols and procedures, and how these translate into site‑level execution in line with SOPs and GCPs.
• Experience managing multiple studies or workstreams in parallel, remaining organised and effective in a fast‑paced, live clinical research environment.

• Willingness and ability to step in to perform basic clinical tasks when required, such as taking vitals, following appropriate training and delegation

• Strong attention to detail and organisational skills, particularly when supporting study documentation and ensuring information is accurate and complete

• Strong written communication skills in English, particularly when working with clinical documentation and protocol‑driven materials.

Patient Engagement Officer

About the Role

Every year, thousands of individuals and couples who could benefit from donor egg treatment are unable to access it — not because the treatment isn’t available, but because the pathway isn’t clear enough. As Patient Onboarding Officer at London Egg Bank, you will change that. This is a commercially minded, patient-centred role where you will take full ownership of the patient onboarding journey — attracting, engaging and retaining prospective egg recipients and ensuring as many as possible are supported into treatment. You will be the first human connection many patients have with LEB, and the quality of that connection matters enormously. If you are ambitious, empathetic and thrive in a target-driven environment, this is an outstanding opportunity to make a real difference. Full-time, on-site role based at our London Bridge office.

What You Will Do

• Take full ownership of the patient onboarding process — managing enquiries, building relationships and guiding prospective egg recipients from first contact through to treatment commencement
• Respond to patient database enquiries promptly and professionally via telephone, video call, face-to-face and written communication
• Interview and educate prospective patients about the donor egg process, ensuring they feel informed, supported and confident in their decision to proceed
• Manage the donor matching process, working collaboratively with clinical and embryology teams to ensure a smooth and well-coordinated patient experience
• Work effectively with clinical departments to ensure patient care is delivered in line with HFEA guidelines and LEB protocols
• Track and report on patient conversion activity, working to agreed monthly targets and contributing to the continued growth of the LEB patient base
• Identify opportunities to improve the patient onboarding experience, contributing ideas and feedback to support service development
• Represent London Egg Bank with professionalism, warmth and expertise at all times — in every patient interaction

What We Are Looking For

Essential

• Excellent interpersonal and communication skills — warm, empathetic and confident across telephone, video and face-to-face channels
• Self-motivated, target-driven and commercially minded with a genuine passion for delivering an outstanding patient or customer experience
• Strong organisational skills with the ability to manage multiple patient enquiries simultaneously, maintaining accuracy and responsiveness under pressure
• Comfortable working in a fast-paced, goal-oriented environment with a positive, can-do attitude
• Mature, professional approach with the resilience to thrive in a challenging but deeply rewarding role

Desirable

• Background in recruitment, sales, healthcare coordination or a patient/customer-facing role
• Experience working in a fertility, private healthcare or clinical setting
• Familiarity with HFEA guidelines and donor egg treatment pathways
• Proficiency in an additional language — particularly useful given the diverse LEB patient population

What We Offer

• Monthly performance bonus: £300 — £500 depending on target level reached
• 32 days annual leave including bank holidays
• Life assurance
• Pension plan
• Workplace Nursery Scheme
• MyGym discounts
• Staff treatment discounts
• EV Car Scheme and Cycle2Work
• Perkbox benefits platform
• Health and wellness programmes
• Ongoing learning and development opportunities